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2.0 - 7.0 years
5 - 7 Lacs
gurugram
Remote
Role & responsibilities Responsible for assessing borrowers financial data, evaluating loan applications and understanding the credit worthiness of borrowers Ensures timely movement and closing of approved loans through the pipeline. Monitors loan status on a continual basis to ensure that timely/qualified standards are achieved. Contacting Title companies, Attorney’s, Internal Team Partners, homeowners associations (HOA) and insurance companies to obtain necessary documents to close the mortgage application on time. Complying with corporate policies and procedures, as well regulatory compliance. Personalized advice and support to clients and internal teams ensuring a smooth and successful mortgage experience. Responsible to respond to customers queries promptly and tactfully within our SLAs Demonstrate aptitude to challenge current processes and suggest solutions to bring efficiencies in the process. Work proactively with all the parties involved in the loan application process Effectively Manage a daily routine in order to meet the KPIs Work collaboratively to build knowledge and skill set by working together as a team. Keeping up to date with industry regulations and changes. Preferred candidate profile Experience range – 2-3 Years preferably in mortgage operations with conventional and government loans. University degree or equivalent Knowledge of USA Real estate lending criteria, compliance and federal/state regulations. Experience with Microsoft word and Excel Excellent communication skills which are essential as they often need to communicate with clients and lenders and other associated parties Multitasking and ability to perform in a fast paced environment.
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