Handle customer inquiries via phone, email, and social media Resolve product/service issues promptly and professionally Maintain customer satisfaction and build long-term relationships Coordinate with internal teams to ensure seamless service
Manage all social media platforms(Instagram, Facebook, LinkedIn etc) Monitor Engage and responses from the customer Plan, create,and post high-quality contents like reels,videos,etc Collaborate with influencers, run campaigns, understanding of trends
Proficient in Excel including VLOOKUP, HLOOKUP and Pivot Tables Responsible for bank reconciliation,sales data handling,daily accounting entries Have Knowledge of E-Commerce Platform Basic understanding of accounting principle and financial reporting
Quickly respond to customer queries across phone, email, chat, and social platforms Understand customer needs to ensure satisfaction Resolve complaints effectively and follow up as needed Work with other teams to solve complex issues Only Females
Responsibilities: Develop visual concepts for brand identity Collaborate with marketing team on campaigns Create logos & print ads using Photoshop, Corel Draw & Illustrator A+ Content Design Provident fund
Responsibilities: * Perform skin treatments using cosmetology techniques * Maintain cleanliness and hygiene standards * Provide exceptional customer service * Administer skincare products safely
Role & responsibilities Handle day-to-day accounting operations in Tally and Zoho Books . Prepare and maintain invoices, billing, and vouchers . Perform bank reconciliation and maintain accurate financial records. Manage GST filing , TDS deductions , and ensure statutory compliance. Assist in preparing financial reports , balance sheets, and expense tracking. Coordinate with auditors and management for accounting finalization . Maintain vendor and client payment records efficiently. Requirements: Proficiency in Tally and Zoho . Strong knowledge of GST , TDS , and accounting principles . Experience in bank reconciliation , billing , and invoicing . Good knowledge of Excel and financial reporting . Attention to detail and accuracy.
Role & responsibilities Handle inbound and outbound customer calls in a professional and timely manner. Manage NDR (Non-Delivery Report) calls and coordinate with courier partners for successful deliveries. Respond promptly to customer emails and resolve queries related to orders, returns, and product information. Engage in upselling and cross-selling of products during customer interactions. Maintain accurate customer records and update CRM systems. Coordinate with internal teams for order status, payments, and issue resolutions. Ensure high levels of customer satisfaction and service quality. Requirements: Graduate in any discipline. 1- 3 years of experience in customer support, preferably in e-commerce or beauty retail . Proficient in English and Hindi (both written and spoken). Knowledge of CRM tools and email handling. Strong communication, problem-solving, and multitasking skills. Positive attitude and willingness to upsell products.