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3 - 5 years
10 - 14 Lacs
Bengaluru
Work from Office
Job ID/Reference Code INFSYS-NAUKRI-210286 Work Experience 3-5 Job Title DX_Adobe Analytics_Q1FY26 Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional Requirements: Hiring for Adobe Analytics Skill Preferred Skills: Technology->Adobe Analytics->Analytics Functional Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience * Location of posting is subject to business requirements
Posted 2 months ago
3 - 5 years
8 - 12 Lacs
Bengaluru
Work from Office
Job ID/Reference Code INFSYS-NAUKRI-210261 Work Experience 3-5 Job Title DX_.Net Core_Q1FY26 Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional Requirements: Hiring for .Net Core Role Preferred Skills: Technology->Microsoft Technologies->.NET Frameworks->.NET Core 2.0 Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience * Location of posting is subject to business requirements
Posted 2 months ago
3 - 5 years
6 - 10 Lacs
Bengaluru
Work from Office
Job ID/Reference Code INFSYS-NAUKRI-210278 Work Experience 3-5 Job Title DX_Adobe Campaign_Q1FY26 Responsibilities Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Technical and Professional Requirements: Hiring for Adobe Campaign Preferred Skills: Technology->Digital Marketing->Adobe Campaign Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience * Location of posting is subject to business requirements
Posted 2 months ago
3 - 5 years
4 - 8 Lacs
Hyderabad
Work from Office
Job ID/Reference Code INFSYS-NAUKRI-210495 Work Experience 3-5 Job Title DX_NEWGEN Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Content Services (CS)->CS - Customer Experience Management Platform->Newgen OmniOMS Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience * Location of posting is subject to business requirements
Posted 2 months ago
3 - 5 years
5 - 9 Lacs
Chennai
Work from Office
Job ID/Reference Code INFSYS-NAUKRI-210514 Work Experience 3-5 Job Title DX_Python Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Machine Learning->Python Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Digital Experience * Location of posting is subject to business requirements
Posted 2 months ago
10 - 14 years
12 - 16 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for? OTC working experience Demonstrated project skills and transformation in OTC area Data interpretation & Analysis Six Sigma/Lean certified basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 2 months ago
7 - 11 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for? OTC Multi tower – PTP/RTR/OTC working experience, Demonstrated project skills and transformation area Data Interpretation Analytics, Six Sigma/Lean certified Basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Adaptable and flexible Commitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 2 months ago
6 - 11 years
4 - 8 Lacs
Bengaluru
Work from Office
Job Title Sailpoint Developer Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organizations financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Identity Management->IDAM-Design , work flow , Implementation,Technology->Identity Management->Identity Governance Framework, Attestation,Access Cert, Role Mgmt,Auditing,Entitlement Mgmt, XACML,Technology->Identity Management->Identity,Account Provisioning and Reconciliation, SPML Preferred Skills: Technology->Identity Management->Identity Governance Framework Attestation/Access Cert Role Mgmt Auditing Entitlement Mgmt XACML->Oracle Identity Manager Technology->Identity Management->Identity/Account Provisioning and Reconciliation SPML->Sailpoint Identity IQ Technology->Identity Management->IDAM-Design work flow Implementation Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Educational Requirements Intergrated course BCA+MCA,Master Of Science,Master Of Technology,MCA,Bachelor of Engineering,Bachelor Of Technology,BCA,BSc Service Line Cyber Security* Location of posting is subject to business requirements CLICK TO PROCEED
Posted 2 months ago
3 - 7 years
5 - 8 Lacs
Karnataka
Work from Office
Description MUST HAVE 1. Good knowledge in Retail Banking Products- Loans Deposits. 2. Hands on experience in Batch and API testing. 3. Good understanding of testing concepts. 4. Good communication skills GOOD TO HAVE 1. Work experience in Core Banking Domain . 2. Good testing tools knowledge JIRA Postman Confluence. 3. Good to have hands on experience in Mainframe Technology and exposure towards automation. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60225 (P) Digital Assurance & Quality Engineering Local Role Name 6358 Tester Local Skills 6059 Core Banking Languages RequiredEnglish Role Rarity To Be Defined
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Karnataka
Work from Office
Description MUST HAVE 1. Good knowledge in Retail Banking Products- Loans Deposits. 2. Hands on experience in Batch and API testing. 3. Good understanding of testing concepts. 4. Good communication skills GOOD TO HAVE 1. Work experience in Core Banking Domain . 2. Good testing tools knowledge JIRA Postman Confluence. 3. Good to have hands on experience in Mainframe Technology and exposure towards automation. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60225 (P) Digital Assurance & Quality Engineering Local Role Name 6358 Tester Local Skills 6059 Core Banking Languages RequiredEnglish Role Rarity To Be Defined
Posted 2 months ago
12 - 17 years
14 - 19 Lacs
Gurgaon
Work from Office
Responsibilities As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope to ensure project schedules & timelines are respected. Have architectural oversight to provide solutions, technical guidance and functional specifications based on business requirements. You'll be able to expand your SAP knowledge base (in cooperation with SAP trainings) Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 12 years of SAP experience. Having good working knowledge in S/4 HANA standard & custom Fiori solution. Having good working knowledge on in-app and side-by-side extensions. Working hands on experience on BTP specially in CAP, Build Workzone, Build Automation and Build Apps. Having good integration knowledge with Event Mesh and APIs Preferred technical and professional experience Atleast two S/4 HANA greenfield project implementation experience Experience of leading a team in a client-facing setup
Posted 3 months ago
12 - 17 years
14 - 19 Lacs
Gurgaon
Work from Office
Responsibilities As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include:Strategic Technical Solutions for Business Transformation:Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Project Management and Delivery Excellence:Managing or executing specific project deliverables and scope to ensure project schedules & timelines are respected. Architectural Guidance and Functional Specifications:Have architectural oversight to provide solutions, technical guidance and functional specifications based on business requirements. Continuous SAP Knowledge Expansion:You'll be able to expand your SAP knowledge base (in cooperation with SAP trainings) Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 12 years of SAP experience. Having good working knowledge in S/4 HANA standard & custom Fiori solution. Having good working knowledge on in-app and side-by-side extensions. Working hands on experience on BTP specially in CAP, Build Workzone, Build Automation and Build Apps. Having good integration knowledge with Event Mesh and APIs Preferred technical and professional experience Atleast two S/4 HANA greenfield project implementation experience Experience of leading a team in a client-facing setup
Posted 3 months ago
10 - 14 years
12 - 16 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for? OTC working experience Demonstrated project skills and transformation in OTC area Data interpretation & Analysis Six Sigma/Lean certified basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 3 months ago
7 - 11 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for? OTC Multi tower – PTP/RTR/OTC working experience, Demonstrated project skills and transformation area Data Interpretation Analytics, Six Sigma/Lean certified Basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Adaptable and flexible Commitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 3 months ago
8 - 10 years
8 - 13 Lacs
Bengaluru
Work from Office
About The Role ? ? ? ? Mandatory Skills: SAP BTP CAP. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3 - 6 years
8 - 13 Lacs
Bengaluru
Work from Office
We are part of the Product & Engineering, Subscriber Signaling and Policy - Registers team. We are focused on building our understanding in Subscriber Data Management, protocols, latest cloud & SW technologies, and awareness of product aspects like performance/footprint, ease of use, robustness, security and the like. We are pragmatic in our approach & we believe that technologies should, at the end sub serve the cause of building great products. We try our best to look ahead and uncover opportunities. You have: 15 Years of hands on development experience on Advanced C++ programming, design patternsand Linux Knowledge in Analysis, Design, Development, module testing, unit testing & functional testing and familiar with debugging and memory profiling tools Experience in - Cloud Infrastructure (Openstack/VMware), & cloud native technologies Docker & Kubernetes It would be nice if you also had: Know-how of TCP/UDP/IP, TLS & socket programming & expertise in http2 protocol 2G/3G/4G/5G Core Network knowledge is desired, preferable to have knowhow about HLR, HSS, UDM, EIR & exposure to 3GPP standards. Realization (Analysis, Development, Implementation) of Registers features, customer issues resolutions, enhancements, change requests with Analysis, designing frameworks, Scripting, Verification & leading team. Technical consultation on development & testing activities of Registers Network Functions including Architecture. Handling of Feature delivery & maintenance topics. Responsible for the product quality & deliverables for new features and handling customer issues. Perform high-level and low-level design of the component/functional area. Take ownership of end-to-end quality assurance of features/components. Meet the relevant project quality targets and objectives. Understanding of performance & robustness aspects of telecom products, preferably core products
Posted 1 month ago
10 - 14 years
12 - 16 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for? OTC working experience Demonstrated project skills and transformation in OTC area Data interpretation & Analysis Six Sigma/Lean certified basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Ability to manage multiple stakeholders Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 1 month ago
7 - 11 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: Delivery - Order to Cash (OTC) Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Data & AIAn end-to-end process that addresses all aspects of collecting cash from initial order receipt and credit authorization to collections and revenue assurance activities. What are we looking for? OTC Multi tower – PTP/RTR/OTC working experience, Demonstrated project skills and transformation area Data Interpretation Analytics, Six Sigma/Lean certified Basic understanding of AI/Gen AI Detail orientation Ability to handle disputes Adaptable and flexible Commitment to quality Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualifications Any Graduation
Posted 1 month ago
3 - 6 years
22 - 25 Lacs
Bengaluru
Work from Office
Job Title - S&C GN - Data Science Manager Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. As a manager , you will play a crucial role in stakeholder engagement, client communication, and business development . You will be responsible for translating complex AI/ML insights into actionable business strategies and presenting them to senior leadership and clients. Your role will involve collaborating with cross-functional teams, understanding client pain points, and driving data-driven solutions . Additionally, you will lead client presentations, proposal development, and business growth initiatives , ensuring seamless execution of AI/ML projects while identifying new opportunities for innovation and expansion. Strong interpersonal and negotiation skills will be key to driving successful partnerships and long-term business impact . About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 6+ years of relevant experience, OR Master’s degree with 8+ years of experience, OR Bachelor’s degree with 11+ years of experience
Posted 1 month ago
3 - 7 years
22 - 27 Lacs
Bengaluru
Work from Office
Job Title - S&C GN - Data Science Manager Location:Bengaluru, Gurugram, Mumbai, Kolkata, Pune, Chennai, Hyderabad Must have skills:Machine Learning, Deep Learning, Gen AI, NLP, Python, R, AI, SQL Good to have skills: Experience in Graph Neural Networks (GNNs) for complex relational data modelling. Expertise in LLM Optimization, including fine-tuning, prompt engineering, and efficient deployment of Large Language Models. A track record of scientific publications or intellectual property generation demonstrating expertise in AI and data science. We are an innovative Data Science team specializing in the Contact Center domain, dedicated to transforming customer interactions through data-driven intelligence. As part of the Marketing Analytics team, we focus on optimizing contact center operations by leveraging machine learning, natural language processing (NLP), and advanced analytics. Our work involves analyzing customer conversations, predicting user behavior, and enhancing self-service capabilities to reduce call transfers and improve satisfaction. We build conversational AI models, real-time recommendation systems, and predictive analytics solutions that drive meaningful business impact. By integrating AI-driven insights with marketing strategies, we enable proactive customer engagement, personalized experiences, and operational efficiencies across various touchpoints. If youre passionate about applying data science to solve real-world customer experience challenges, this is the team for you! Professional & Technical Skills: As part of our Data Science team, you will play a key role in leveraging Generative AI and Machine Learning to enhance customer experiences and optimize contact center operations. Your responsibilities will include: Developing and fine-tuning Generative AI models to improve customer interactions, automate responses, and enhance self-service capabilities. Building and deploying ML models for various use cases, including intent classification, sentiment analysis, and predictive analytics . Customer segmentation and behavioral analysis to identify patterns, personalize recommendations, and drive targeted engagement strategies. Optimizing conversational AI workflows by improving intent recognition, response generation, and real-time decision-making . Analyzing large-scale customer interaction data to extract actionable insights and refine business strategies. Collaborating with cross-functional teams including engineering, product, and marketing to integrate AI-driven solutions into existing platforms. This role offers the opportunity to work on cutting-edge AI and data science techniques , driving real-world impact in the contact center space. As a manager , you will play a crucial role in stakeholder engagement, client communication, and business development . You will be responsible for translating complex AI/ML insights into actionable business strategies and presenting them to senior leadership and clients. Your role will involve collaborating with cross-functional teams, understanding client pain points, and driving data-driven solutions . Additionally, you will lead client presentations, proposal development, and business growth initiatives , ensuring seamless execution of AI/ML projects while identifying new opportunities for innovation and expansion. Strong interpersonal and negotiation skills will be key to driving successful partnerships and long-term business impact . About Our Company | Accenture Qualifications Experience & Educational Qualification: PhD with 6+ years of relevant experience, OR Master’s degree with 8+ years of experience, OR Bachelor’s degree with 11+ years of experience
Posted 1 month ago
3 - 6 years
8 - 13 Lacs
Bengaluru
Work from Office
We are part of the Product & Engineering, Subscriber Signaling and Policy - Registers team. We are focused on building our understanding in Subscriber Data Management, protocols, latest cloud & SW technologies, and awareness of product aspects like performance/footprint, ease of use, robustness, security and the like. We are pragmatic in our approach & we believe that technologies should, at the end sub serve the cause of building great products. We try our best to look ahead and uncover opportunities. You have: 15 Years of hands on development experience on Advanced C++ programming, design patternsand Linux Knowledge in Analysis, Design, Development, module testing, unit testing & functional testing and familiar with debugging and memory profiling tools Experience in - Cloud Infrastructure (Openstack/VMware), & cloud native technologies Docker & Kubernetes It would be nice if you also had: Know-how of TCP/UDP/IP, TLS & socket programming & expertise in http2 protocol 2G/3G/4G/5G Core Network knowledge is desired, preferable to have knowhow about HLR, HSS, UDM, EIR & exposure to 3GPP standards. Realization (Analysis, Development, Implementation) of Registers features, customer issues resolutions, enhancements, change requests with Analysis, designing frameworks, Scripting, Verification & leading team. Technical consultation on development & testing activities of Registers Network Functions including Architecture. Handling of Feature delivery & maintenance topics. Responsible for the product quality & deliverables for new features and handling customer issues. Perform high-level and low-level design of the component/functional area. Take ownership of end-to-end quality assurance of features/components. Meet the relevant project quality targets and objectives. Understanding of performance & robustness aspects of telecom products, preferably core products
Posted 1 month ago
5 - 9 years
18 - 22 Lacs
Chennai
Work from Office
You will play a key role in SDM (Subscriber Data Management) solution integration and migration, ensuring seamless and high-quality delivery tailored to customer needs. Your ability to understand customers' business and technical requirements will be critical in translating them into effective, innovative solutions within Cloud-Native Function (CNF) and Virtualized Network Function (VNF) environments. As a Customer Solution Architect, you will design and execute complex integration, operational, and performance solutions, working closely with customers and cross-functional teams. You will also have the opportunity to share your professional knowledge, guiding and mentoring others, and helping to foster a culture of partnership, learning, and continuous improvement. You have: Bachelor's or equivalent degree with overall 9+ years of experience in telecom solution designing, 5+ years in SDM Solution Integration & Migration. Hands-on experience in Solution design & Implementation of Core Network Elements Practical experience in Cloud + Virtualization and VNF Deployments, Good experience in Unix/Linux commands Basic scripting language expertise (Shell script, PERL, Python, Ansible) would be an advantage. It would be nice if you also had: Knowledge of GSM/UMTS/LTE /5G Networks and Call flows & CNF/VNF environment. Provide senior-level solution consulting services with expertise in SDM (Subscriber Data Management) products and Core Network Nodes, serving as a key source of technical knowledge and assistance for colleagues. Design and drive the identification, specification, and validation of complex solutions within demanding customer environments. Assist the Nokia Sales Team during sales phases by contributing technical expertise on Core Network Solutions, ensuring alignment with customer needs. Develop detailed customer solution designs and architectures, evaluate technical risks, and own the technical aspects of bid preparation, including solution design, effort estimates, scope of work, bill of materials, and be involved in contract negotiations to protect solution integrity and value. Drive the technical implementation during the delivery phase, ensuring that the solution is executed according to the agreed design and requirements. Present and adapt solution designs and architectures to customers during the realization phase, while partnering closely with the SI Engagement Architect, regional teams, Product Managers, Project Managers, and third-party partners to align customer requirements with available Nokia and third-party solutions.
Posted 1 month ago
3 - 5 years
7 - 11 Lacs
Bengaluru
Work from Office
Job Job Title DX_SOTI, Airwatch, JAMF_Q1FY26 Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Mobile Device Management->MobiControl SOTI Technology->EUC-MDM->Airwatch Educational Requirements Bachelor of Engineering Service Line Digital Experience* Location of posting is subject to business requirements CLICK TO PROCEED
Posted 1 month ago
3 - 5 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Job Title DX_Vue JS_Q1FY26 Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->UI & Markup Language->Vue.js Educational Requirements Bachelor of Engineering Service Line Digital Experience* Location of posting is subject to business requirements CLICK TO PROCEED
Posted 1 month ago
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Accenture
36723 Jobs | Dublin
Wipro
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