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5 - 10 years
7 - 12 Lacs
Jaipur
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure the smooth functioning of critical business systems. Troubleshoot and resolve technical issues. Collaborate with cross-functional teams to address system issues. Contribute to key decisions and provide insights on system improvements. Professional & Technical Skills: Must To Have Skills:Proficiency in Electronic Medical Records (EMR). Strong understanding of software engineering principles and practices. Experience in troubleshooting and resolving technical issues. Knowledge of database management systems and SQL. Good To Have Skills:Experience with healthcare IT systems. Experience with electronic health record (EHR) systems. Knowledge of HL7 standards for healthcare data exchange. Additional Information: The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR). This position is based at our Hyderabad office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
5 - 10 years
7 - 17 Lacs
Noida
Remote
This role is only for CCL (Cerner command language) Developer Shift-US 100% remote (permanent work from home)
Posted 2 months ago
2 - 5 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Process Manager Roles and responsibilities: Part visual storyteller, part designer, part content creator, you will be responsible to create, enhance and support diverse and complex pre-sales and post sales threads and collateral development initiatives. Presentations/Collaterals for sales contexts/meetingsYou will be required to collaborate with strategists, subject matter experts and consultants to storyboard and create engaging and aesthetically intuitive presentations for various sales contexts and client meetings (pitches, workshops, point of views, response to request for proposals (RFPs), QBRs, SBRs etc). These presentations or collaterals are typically emailed /presented to CXO level and/or technical audiences in leading companies across the world. As part of this, you will occasionally pursue quick hits (with turnaround times as short as a day) and more frequently work on detailed work spanning a few days. Collaborate with peers and internal teams to source and create case studies, mock dashboards and sample deliverables to augment pitch decks and content readiness for upcoming pursuits. Multi-Format Sales & Marketing CollateralsStoryboard and create multi-format content/collaterals in the form of brochures, infographics, product sheets, sell sheets, banners, teasers, product demos and product videos. In addition, you will be required to support program-level initiatives such as newsletters and internal training programs. You will be responsible for organizing, managing and governing the steady stream of collaterals being produced and evangelized both internally and externally, in line with the processes defined by the team. Create and maintain a library of presentation templates for internal and external use Check and balance templates to ensure they are up-to-date and in line with company or client branding. Technical and Functional Skills Bachelors Degree with 5+ years of experience in presentation design and/or a creative visualizer role in sales and marketing contexts Strong knowledge and proficiency of presentation software such as PowerPoint (must-have), and Prezi (good-to-have) Proficiency with the Adobe Creative Suite (Aftereffects, Illustrator, InDesign) and a sound understanding of interoperability processes Proven talent in creative and visual thinking Excellent verbal and written communication skills Proven talent for transforming complex information into simple yet striking visualizations. An impressive portfolio (please share the link) that showcases what you would bring to this role
Posted 2 months ago
- 5 years
5 - 14 Lacs
Bengaluru
Remote
Developing and directing software system validation and testing methods. Directing our software programming initiatives. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Required Candidate profile Creative problem-solving skills. Ability to prioritize activities and deliver projects on time and within budget. A comprehensive understanding of computer science concepts. Excellent coding skills. Perks and benefits Flexible Hours. Bonus. Remote Work Opportunities.
Posted 2 months ago
- 5 years
5 - 12 Lacs
Hyderabad
Remote
Developing and directing software system validation and testing methods. Directing our software programming initiatives. Working closely with clients and cross-functional departments to communicate project statuses and proposals. Required Candidate profile Creative problem-solving skills. Ability to prioritize activities and deliver projects on time and within budget. A comprehensive understanding of computer science concepts. Excellent coding skills. Perks and benefits Flexible Hours. Bonus. Remote Work Opportunities.
Posted 2 months ago
2 - 7 years
2 - 4 Lacs
Bengaluru
Work from Office
Job Description: Manipal Hospitals is seeking a detail-oriented and customer-focused Admission & Billing Specialist to join our dynamic team. In this role, you will be responsible for managing the admissions process for patients, ensuring a smooth and efficient experience from entry to billing. Your primary functions will include collecting and verifying patient information, processing insurance claims, and handling billing inquiries and billing process. Roles and Responsibilities Key Responsibilities: - Facilitate the patient admission process by accurately gathering and entering patient information into the system. - Verify patients' insurance coverage and determine eligibility for services provided. - Prepare and process billing statements, ensuring accuracy and timeliness. - Assist patients with billing-related inquiries and resolve issues in a professional manner. - Collaborate with healthcare providers and administrative staff to streamline the admission and billing processes. - Maintain patient confidentiality and adhere to HIPAA regulations at all times. - Generate and review reports related to admissions and billing as required. - Continuously seek ways to improve efficiency in the admissions Location: Manipal Hospital, 98, HAL Old Airport Rd, Kodihalli, Bengaluru, Karnataka 560017 Walk Ins - Monday To Friday Morning - 9 - 12 am
Posted 2 months ago
5 - 10 years
4 - 9 Lacs
Kochi
Work from Office
Overview We are seeking a highly skilled and motivated Tier 2 Support Engineer to join our dynamic support team. In this role, you will act as the primary liaison between the support, engineering, and data services teams to handle day-to-day client requests and queries and ensure effective resolution of critical client issues. You will take ownership of escalated tickets, ensuring timely and accurate solutions, with a focus on the healthcare ambulatory domain. Your expertise in the US healthcare ambulatory domain will be essential in providing excellent service and support. Key Responsibilities: Issue Management: Manage, prioritize, and resolve escalated technical support tickets, ensuring that critical client issues are addressed promptly and effectively. Cross-functional Coordination: Serve as the point of contact between the support team, engineering, and data services teams to facilitate clear communication and quick resolution of complex technical issues. Client Escalations: Handle high-priority or sensitive client escalations, demonstrating technical expertise and professionalism in addressing and resolving issues. Root Cause Analysis: Perform in-depth troubleshooting and analysis of technical problems, identifying the root cause and collaborating with relevant teams for resolution. Ownership of Escalated Issues : Take full ownership of escalated issues from start to finish, ensuring that clients receive consistent and clear updates until resolution is achieved. Healthcare Ambulatory Expertise: Leverage domain knowledge in the healthcare ambulatory space to provide solutions that are both technically sound and relevant to the clients specific operational needs. Knowledge Sharing: Document and share solutions to common issues or complex problems to improve knowledge base and support efficiency. Continuous Improvement: Collaborate with internal teams to continuously improve support processes, tools, and service offerings, ensuring a better overall client experience. Required Qualifications: Technical Expertise: Strong technical troubleshooting skills with experience in managing client escalations in a Tier 2 support role or similar technical support capacity. Healthcare Ambulatory Domain Knowledge: Experience working with healthcare applications, ambulatory solutions, and relevant industry standards is required. Communication Skills: Excellent written and verbal communication skills to interact with clients and internal teams effectively. Problem-Solving: Strong analytical and problem-solving abilities to identify, diagnose, and resolve technical issues efficiently. Cross-functional Collaboration: Ability to coordinate and collaborate effectively with multiple teams (engineering, data services, etc.) to resolve client issues. Attention to Detail: High attention to detail, especially when handling complex issues and ensuring they are documented and addressed accurately. Preferred Qualifications: Experience with troubleshooting issues in healthcare-specific applications or systems (e.g., EMRs, patient management systems, RCM etc.). Familiarity with common healthcare integration standards (HL7, EDI, CCDA, FHIR, etc.) is a plus. Knowledge of support ticketing systems (e.g., JIRA, CRM). Education & Experience: Bachelors degree in computer science, Information Technology, Healthcare Informatics, or related field (or equivalent work experience). 3+ years of experience in a technical support role, preferably within healthcare technology or related domains. Location: Kochi WHO WE ARE PracticeSuite Pvt.Ltd, is a national, fast-growing cloud computing software company based in Kochi and Mumbai that provides a cloud-based 360Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare. Please visit our website to learn more about us, at www.practicesuite.com
Posted 2 months ago
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