113 Hk Jobs - Page 2

Facilities Executive, Soft Services Account Management Work Dynamics (APC/India, TN, Chennai) What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the Facilities day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables. Provide all administrative support to the Facilities Management team at the assigned location To ensure timely and accurate completion of FM reports pertaining to soft services Be accessible for escalation of all FM related issues, Oversee the Helpdesk Service request of Customers are attended. Provide management advice to Helpdesk operators for escalated issues, ensure immediate response to Priority Calls. Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled, Oversee the Mailroom process and action escalations to the user satisfaction levels. Provide management advice to mail room executives for escalated issues, Visitor Management, ensure visitors are promptly attended Front office managed well. Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep, ensure newspaper and magazines in the reception area as necessary. Oversee the Housekeeping Services are on satisfactory levels and as per standards set. Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day Inspect the turn out and attendance of the staff. Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints. Oversee the upkeep of indoor plants and take necessary action if required. Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions. Communicate to the FM through on all incidents and all-important operational issues which requires his assistance, guidance, and approval. Take rounds of the facility regularly to identify issues in Housekeeping and initiate immediate corrective actions Prepare weekly shift rosters for HK Services with the help of Facility Manager. Ensure the rosters are briefed well to the team to make them understand the deliverables. Co-ordinate all the FM supplies required for the location with the central resource, ensure timely availability of all FM related supplies at the site. Adhere to the reporting procedures as per JLL standards and requirements, Follow the Standard process for managing all FM requirements at the location. Ensure vendor compliance audit done at the location through JLL audit team and records maintained In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also, part of your mandate is to monitor the Facilities budget. As the person in charge, youll make sure that theres enough Supplies to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

To facilitate / handhold the Customers during all Client visits. Ensure coordination for booking of conference/Meeting Rooms, food & beverage service, availability of AV equipments, projectors and other requirements Meet & greet the client. Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team. To ensure seamless entry of client at the main gate and escort client to conference/meeting room To be available from start to end of client visit. To closely monitor. Timely inputs to Admin lead for any concerns To ensure end to end coordination for successful visit. The request is received from the client coordinator / project team about the impending client visit. Collect the information and connect with client coordinator for accommodation and transport requirements. To route the request with appropriate verticals for necessary arrangements and follow up. Any other specific arrangements (experience centers / town halls) to be made for the visit need to be informed well in advance for venue availability and necessary clearance from facility Admin to organize the same. Based on the input shared by the client coordinator / project team, the approx. budget will be shared to get the approval from BUH along with the cost center code / project code. The respective dept. like IT, Security, Network, Maintenance, Transport, HK, Pantry services etc. to be notified about this visit to take care of the respective areas. The cab details to be notified to the security team prior to the visit, if shared by the requestor / client coordinator / project team To facilitate / handhold the Customers during all Client visits. Ensure coordination for booking of conference/Meeting Rooms, food & beverage service, availability of AV equipments, projectors and other requirements Meet & greet the client. Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team. To ensure seamless entry of client at the main gate and escort client to conference/meeting room To be available from start to end of client visit. To closely monitor. Timely inputs to Admin lead for any concerns To ensure end to end coordination for successful visit. The request is received from the client coordinator / project team about the impending client visits. Collect the information and connect with client coordinator for accommodation and transport requirements. To route the request with appropriate verticals for necessary arrangements and follow up. Any other specific arrangements (experience centers / town halls) to be made for the visit need to be informed well in advance for venue availability and necessary clearance from facility Admin to organize the same. Based on the input shared by the client coordinator / project team, the approx. budget will be shared to get the approval from BUH along with the cost center code / project code. The respective dept. like IT, Security, Network, Maintenance, Transport, HK, Pantry services etc. to be notified about this visit to take care of the respective areas. The cab details to be notified to the security team prior to the visit if shared by the requestor / client coordinator / project team Booking of Board room, EBR etc. to be taken care based on the availability. Client Services will have responsibility for the management of a wide range of issues, from strategic Contracts management to input on day-to-day operations. Executive Client Services will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures. Well-groomed and presentable all the time. Good communication Skills.

To facilitate / handhold the Customers during all Client visits. Ensure coordination for booking of conference/Meeting Rooms, food & beverage service, availability of AV equipments, projectors and other requirements Meet & greet the client. Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team. To ensure seamless entry of client at the main gate and escort client to conference/meeting room To be available from start to end of client visit. To closely monitor. Timely inputs to Admin lead for any concerns To ensure end to end coordination for successful visit. The request is received from the client coordinator / project team about the impending client visit. Collect the information and connect with client coordinator for accommodation and transport requirements. To route the request with appropriate verticals for necessary arrangements and follow up. Any other specific arrangements (experience centers / town halls) to be made for the visit need to be informed well in advance for venue availability and necessary clearance from facility Admin to organize the same. Based on the input shared by the client coordinator / project team, the approx. budget will be shared to get the approval from BUH along with the cost center code / project code. The respective dept. like IT, Security, Network, Maintenance, Transport, HK, Pantry services etc. to be notified about this visit to take care of the respective areas. The cab details to be notified to the security team prior to the visit, if shared by the requestor / client coordinator / project team To facilitate / handhold the Customers during all Client visits. Ensure coordination for booking of conference/Meeting Rooms, food & beverage service, availability of AV equipments, projectors and other requirements Meet & greet the client. Develop contact and coordinate with Security team, GIT/IT, Admin team, Business team. To ensure seamless entry of client at the main gate and escort client to conference/meeting room To be available from start to end of client visit. To closely monitor. Timely inputs to Admin lead for any concerns To ensure end to end coordination for successful visit. The request is received from the client coordinator / project team about the impending client visits. Collect the information and connect with client coordinator for accommodation and transport requirements. To route the request with appropriate verticals for necessary arrangements and follow up. Any other specific arrangements (experience centers / town halls) to be made for the visit need to be informed well in advance for venue availability and necessary clearance from facility Admin to organize the same. Based on the input shared by the client coordinator / project team, the approx. budget will be shared to get the approval from BUH along with the cost center code / project code. The respective dept. like IT, Security, Network, Maintenance, Transport, HK, Pantry services etc. to be notified about this visit to take care of the respective areas. The cab details to be notified to the security team prior to the visit if shared by the requestor / client coordinator / project team Booking of Board room, EBR etc. to be taken care based on the availability. Client Services will have responsibility for the management of a wide range of issues, from strategic Contracts management to input on day-to-day operations. Executive Client Services will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from Client staff and arrangements pertaining to all operating expenditures. Well-groomed and presentable all the time. Good communication Skills.

DEC Property Management India Pvt. Ltd is looking for HK Supervisor to join our dynamic team and embark on a rewarding career journey Hk Supervisor is responsible for various tasks including planning, execution, and management of related duties They should possess relevant skills and experience to excel in this role Duties include teamwork, problem-solving, and achieving organizational goals Candidates must have strong communication and technical abilities Responsibilities include project management, strategy execution, and performance optimization (More details as per role requirements ) Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

[Site Operation] [Direct the planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis. Makes periodic inspections of the office building(s) and equipment to determine if janitorial, security and other services Ensure Sites House keeping upkeep is maintained as per required standards Maintain 52 Week HK PPm Calender. Assigns and reviews work of subordinates, gives instructions, maintains discipline and resolves difficult buildings and grounds maintenance and security/safety problems. Innovate, suggest and implement energy management ideas. Oversees the inventory, rental, repair and maintenance of office equipment. Analyze/ recommend solution on the complaint analysis. Maintains compliance with departmental audit procedures, and Client management policy. Manage the office services needed to support department operations. Supervises the staff involved in performing the functions of the assigned units. Develops and establishes policies and objectives consistent with those of the organization to ensure efficient and safe operation. Responsible for overall upkeep of the site to high standards of Soft Service operations, maintenance and cleanliness. Data gathering and reporting on all facility operations. Periodically check / amend checklist, operation steps, spares parts consumption analysis. Work in co ordination with Client on day-to-day activities. Organize and coordinate formal monthly meetings with Client and vendors. Conduct monthly reviews individually with the various departmental managers technical, soft services etc.. Preparation of Daily, Weekly and Monthly reports for Client as per the prescribed format. Arrange for monthly bills to be submitted to the Client. Coordinating for payments of the site contractors and sub vendors. Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and industry standards. People management Training of onsite Employees Counselling of employees Resolving grievances of onsite team [Technical Management] Maintenance of building infrastructure. Timely reporting of all updates to management. HK/Toiletries inventory and record management. Co-ordination with vendor for spares and PPM work. Co-operation with internal team for smooth soft skill operation. [please insert] Other Proactively review workplace systems / processes to innovate and continuously improve the business performance and workplace experience Performs other duties as requested by your direct manager Occasional requirement to work extended hours during peak times or to assist with major functions/events Development of operational standards / playbooks / operating manuals for all aspects of the business General Responsibilities Articulate and live the Cushman & Wakefield culture, model organisational values and required behaviour and hold others (employees and peers) accountable for their actions by identifying and acting on behaviour which is inconsistent with agreed standards Comply with all Cushman & Wakefield systems that are in place to meet the health and safety obligations of the organisation Work safely and avoid placing yourself or anyone elses health and safety at risk by your acts or omissions Comply with Cushman & Wakefield Environmental policies and adhere to procedures and work instructions that are relevant to your activities Actively participate within a community or practice group by sharing information and strategies that result in the best outcomes for the client and Cushman & Wakefield Understand the Cushman & Wakefield brand and expertise of services delivered to ensure all opportunities to provide a full-service offer to clients and staff is available Comply with Cushman & Wakefield policy 1.7. Background & Experience [20 Yrs experience in technical field] Worked with MNC / IPC companies in similar role 1.8. Qualifications & Technical Skills Diploma in Industrial Electronics On Hand Experience on MEP Equipment Trouble shooting and RCA capabilities Occupation specific capabilities: Attention to Detail Planning & Organization Time Management Financial Acumen Communicate Effectively Business Writing Manages Risk & Compliance Systems & Data Management

As assistant Manager he will be responsible for managing all aspects of day-to-day service delivery in . He/ She also will be accountable for proper usage and functionality of the technologies implement at site. Coordination with vendorpartner etc, What this job involves: Managing all functions as AFM like:- Helpdesk/Mailroom Operations: - To provide management advice on Helpdesk/Mailroom for escalated issues. To ensure immediate response to all priority calls from employees and Siebel team Clearing of C-mail / Government agencies. Managing Front Office Operations: - Manage and provide management advice for Front Office for escalated issues. To ensure immediate response from team and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep. Managing Security Operations end to end as tower Manager. Responsible for security operation in coordination with GP&S lead and Pan India POC To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services To ensure that security staff adheres to GP&S norms. To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix. To ensure the Grooming of the staff. Housekeeping Operations: - Managing HK vertical in coordination with site team To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services. Managing Cafeteria Operations: - To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements. Coordination with Developer : - Ensure necessary approvals are taken by the builder team on cases-to-cases basis during specific events Coordination with builder on guarding services and common area upkeep daily / weekly / monthly. Sounds like you Usually at least 6 to 8 years of overall experience and 5 to 6 years of industry experience.o Proficient computer skills and in-depth knowledge of relevant software such as ms office suiteo Knowledge of standard office administrative practices and procedureso Bachelors / masters degree. Key Competencies Communication skills Planning and organizational skills Problem analysis Decision-making Judgment Client service orientation Adaptability Teamwork Presentation skills Computer Knowledge Good knowledge of employee logistics. Innovative approach etc.

Managing housekeeping, Infrastructure management, Operation and Maintenance of Electromechanical systems such as, UPS, Lighting, HVAC, Fire safety systems, security, office & Building upkeep. Job Description About the role: Managing Housekeeping, Infrastructure management, Operation and Maintenance of Electromechanical systems such as, UPS, Lighting, HVAC, Fire safety systems, security, office & Building upkeep. Front office management, GRH management, Office Facilities & Admin Management. Vendor management, managing Annual maintenance contracts. FADV tracking of all team members and support staff. Inspect and track condition of facilities assets make recommendations on preventative/future maintenance to ensure optimum building and building services performance. About You: Holds a Degree in Technology or Electrical or quivalent. Knowledge of UPS, Transformers, DG, HVAC, chillers, AHU, HT and LT breakers, Energy Initiatives, Energy monitoring, AMCs, PPM, SOPs, FAPA, CCTV, Fire safety equipment, GSS, BMS, Minor projects, Regulatory Hands on experience in Procurement, Invoices, HK, Physical Security, mailroom, caf, Events, pantry.

About the Company Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfil this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Job Description: We are seeking an experienced Trainer for our Cleaning Category to join our dynamic team. The Trainer will play a crucial role in ensuring the high-quality delivery of home cleaning services in our designated cities. This individual will be responsible for leading all training initiatives, developing and refining training content, and providing technical (relating to home cleaning services) and behavioral training to our partners to guarantee a delightful customer experience. What You'll Do: Lead all training programs for professionals offering home cleaning services in allotted city. Develop and refine training content, ensuring it aligns with industry standards and best practices. Provide hands-on training and support to professional partners on standard operating procedures (SOPs) to ensure the delivery of high-quality services. Implement strategies to improve service quality through training interventions. Lead a team of trainers/professionals, providing guidance and support to ensure consistent training delivery across all locations. Monitor and evaluate the effectiveness of training programs, making necessary adjustments to meet evolving business needs. Collaborate with cross-functional teams to identify training needs and develop targeted solutions to address gaps. Stay updated on industry trends and best practices in training and development for blue-collar workers. What We Need: Bachelor's degree in Hospitality Management, Business Administration, or related field. 5+ years of experience in top-tier Hotels, Facility Management, or Startups, with a focus on training and development. Strong leadership and communication skills, with the ability to inspire and motivate teams. Proven experience in managing teams of trainers/professionals, preferably in hotels or facilities management. Demonstrated expertise in developing and delivering training content for blue-collar workers. Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. Passion for delivering exceptional customer experiences and driving continuous improvement.

Housekeeping Chemicals & Safety:- Knowledge Of Housekeeping Chemicals, Dilution Methods, And Color Coding. Ensure Safety Protocols Are Followed In The Use Of Chemicals And Machinery. HK Chemical Knowledge:- Knowledge Of Housekeeping Chemicals, HK Machine Handling, Dilution & Color Coding. Cleaning Equipment Handling:- Hands-On Experience In Cleaning And Maintaining Spaces With A Variety Of Cleaning Machines (E.G., HK Machines). Janitorial Experience:- Maintain High Standards Of Cleanliness And Hygiene. Basic Knowledge of Maintenance and Repair:- Performing Scheduled Preventive And Urgent Corrective Maintenance On Systems Such As HVAC (Air Handling Units, Split Units), UPS Systems, Electrical Panels, Lighting, Pumps, And Piping. Managing Facility Operations:-Overseeing Daily Operations Of Facility Equipment And Systems, Coordinating Repairs, And Ensuring Compliance With Regulations. Handling Emergencies:- Responding Promptly To Facility-Related Emergencies, Troubleshooting Issues, And Ensuring Timely Resolution. Coordinating Services:- Liaising With Vendors And Contractors For Facility Services And Ensuring Quality Of Work. Maintaining Records:- Keeping Accurate Records Of Maintenance Activities, Inspections, And Expenses, And Preparing Reports For Management (MMR). Inventory Management:- Managing The Inventory Of Supplies And Equipment, Ensuring Adequate Stock Levels, And Coordinating Procurement. Supervising Maintenance Staff:- Leading And Directing A Team Of Maintenance Personnel, Delegating Tasks, And Ensuring Work Is Completed Efficiently And Safely. Communication:- Proficiency In English And Hindi. Role & responsibilities Preferred candidate profile - Facility Management

Roles and Responsibilities Oversee housekeeping operations to ensure cleanliness, orderliness, and organization of facilities. Develop and implement effective cleaning schedules and protocols for all areas under management. Conduct regular inspections to identify areas for improvement and implement corrective actions as needed. Manage inventory of cleaning supplies, equipment, and uniforms to maintain optimal levels. Coordinate with other departments (e.g., maintenance) to resolve issues related to facility operations. Desired Candidate Profile 2-7 years of experience in facility management or a related field. Strong knowledge of housekeeping management principles and practices. Ability to develop efficient cleaning schedules and protocols. Excellent communication skills for coordinating with various stakeholders. Proficiency in data center operations, deep cleaning techniques, FMS software.

A Housekeeping (HK) Supervisor manages and oversees daily cleaning and maintenance operations, including delegating tasks to the housekeeping staff, inspecting cleanliness and quality standards, managing inventory of cleaning supplies. Required Candidate profile A Housekeeping (HK) Supervisor manages and oversees daily cleaning and maintenance operations, including delegating tasks to the housekeeping staff.

What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, youll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of facility / building / property operations Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City. Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Preferred Skills:- Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.

Experience - 10+ Years in Technical Operations. Strong electrical background with hands-on experience in industrial environments. Proven experience working in a facility management industry Good knowledge of IFM and HK automation technologies and components. Solid understanding of core engineering principles and plant maintenance. Familiarity with QHSE (Quality, Health, Safety & Environment) standards and compliance. Ability to troubleshoot and resolve electrical and automation issues efficiently. Support continuous improvement initiatives and process optimization. Collaborate with cross-functional teams including maintenance, production, and safety. Strong analytical, problem-solving, and documentation skills. Prior experience in implementing and monitoring engineering and safety protocols.

JLL supports the Whole You, personally and professionally. What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, youll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of facility / building / property operations Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City. Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Preferred Skills:- Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.

Taking floor rounds and maintaing the cleaning and floor hygine Daily Morning MOD - Taking rounds for upkeep of mall in terms of cleaning and maintenance , to ensure the mall is ready before 11 Am . Daily Brifing of HK and Parking to motivate the staff for the better work enviroment. Highlighting the maintenance related points to Engineering team for recor in Complaint management system and follow ups to get it done Cordination between Mall management and retailers for ther complain and feedbacks. Taking Monthly tranings for HK & Parking team . Receive & log calls/complaints/requests/suggestion from clients/customers/tenants/Inhouse team etc Forwarding on reactive calls to shift engineers/concern team members and issue job cards if any Answering queries from the tenants/ guest / Visitors Daily operations of the Help Desk function including delivery, problem escalation/resolution Collection of daily sales / TD figures from Retailers and maintain the record of the same Preparing the monthly Operations MMR and submitting to Operations Manager Feedback from Customers, guests feedback form to be filled in a day and submission to Marketing Manager Assisting Marketing team for events, SOH and promotional activities cordination and calling customers for mall events informations. Responsible for Collecting and maintaining the record of KYC details of all the stores. Equipped with available offers of various stores to inform tenants and submitting to Marketing Manager Maintaining the records and process of issuing Prams, wheelchairs, etc. Responsible for Mall landscape area upkeep. Monitoring daily landscape work, taking daily rounds and resolving the issues related to landscape. Plan and execute manpower scheduling. Recruit, train and supervise staff for the improvement of the staff. To check on the operations of the retailers & kiosk in daily round via personal visits & ensure they operate according to Mall SOP Taking care of retailers complains/ feedbacks. Coordination between Mall management and Kiosk clients for day to day operations for clearing the outstanding

What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, youll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of facility / building / property operations Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City. Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Preferred Skills:- Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required.

Soft Services Executive Department: Facility Management Services Overview: The Soft Services Executive plays a crucial role in ensuring seamless delivery of all facility soft services including reception, helpdesk, housekeeping, and cafeteria operations. This position requires an experienced professional who can provide hands-on leadership, maintain high service standards, coordinate with multiple vendors, and ensure exceptional customer experience across all service touchpoints. DUTIES & RESPONSIBILITIES: Helpdesk Management Be accessible for escalation of all FM related issues Oversee the Helpdesk work process Provide management advice to Helpdesk operators for escalated issues Ensure planning and execution of all preparation required for Conferences/meetings of the client as well as VIP visits scheduled during the shift Reception & Front Office Management Oversee the Reception and Front Office function Ensure visitors are promptly attended by the Front Office Executives (FOE) Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep are maintained Monitor front desk staff performance and provide coaching as needed Housekeeping Services Oversight Overall service delivery assessment of HK vendor Coordination meetings with vendor for resolution of service issues Evaluate vendor performance Ensure that vendor manpower reports at site as per agreed terms and conditions Undertake audit of the attendance and check their grooming Conduct regular quality inspections of cleaning standards Cafeteria Services Management Ensure that the caterers are maintaining highest standards of hygiene in the services area Ensure that the quality and quantity of the food supplies are meeting the requirements When the food supplies run out, escalate the matter to the caterers' management immediately and make swift alternate arrangements In food shortage scenarios, communicate with the users and provide alternate solutions and appease them General Operational Responsibilities Overall coordination with all service providing vendors Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc. and initiate immediate rectification actions Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division Implement continuous improvement initiatives across all soft services Ensure adherence to health and safety standards across all service areas Manage and resolve customer complaints promptly and effectively Qualifications: Bachelor's degree in Facility Management, Hospitality Management, or related field 5+ years of experience in soft services management within corporate environments Strong knowledge of service quality management and customer experience principles Proven experience in vendor management and performance evaluation Excellent problem-solving abilities with strong attention to detail Superior communication and interpersonal skills Experience with facility management systems and service request platforms Ability to work in shifts as required to oversee operations Professional certifications in facility management or hospitality management preferred Skills & Competencies: Strong leadership and team management capabilities Excellent customer service orientation Ability to prioritize and manage multiple tasks simultaneously Proactive approach to problem identification and resolution Strong negotiation and vendor management skills Ability to work under pressure and handle escalations effectively Detail-oriented with focus on service quality and standards Proficient in Microsoft Office and facility management software This position reports to the Facility Manager and works closely with clients, vendors, and the operations team to ensure exceptional soft services delivery across the facility.

About the Role We are seeking an experienced Operations Manager to oversee facility management operations in Mumbai. The role involves managing client accounts, ensuring high-quality service delivery, leading site operations, and driving operational excellence while maintaining compliance and cost efficiency. Key Responsibilities Oversee day-to-day operations for facility management services across client sites in Mumbai. Ensure smooth delivery of housekeeping, security, technical maintenance, pantry, guest house, and other support services. Act as the primary point of contact for client stakeholders, ensuring SLAs and KPIs are met. Lead, train, and manage site supervisors and facility staff for effective performance. Plan preventive maintenance schedules, vendor management, and resource allocation. Monitor budgets, control costs, and ensure profitability of operations. Drive compliance with safety, statutory, and environmental norms. Implement process improvements, technology, and best practices in facility operations. Prepare and present operational reports, audits, and client reviews. Qualifications & Skills Graduate / MBA preferred with 812 years of experience in Facility Management / Property Management industry. Strong knowledge of soft and hard services (housekeeping, security, electrical, HVAC, plumbing, etc.). Proven experience in handling multiple client accounts and large workforce. Excellent leadership, communication, and client relationship management skills. Ability to manage budgets, contracts, and vendor relationships effectively. Strong problem-solving and decision-making abilities.

Ascertain the tasks scheduled for previous day has been completed and/or progress from concerned SPOC/Block Managers. Previous day consumption of Utilities Briefing to GM/AGM on previous day reports and receive instructions for days planned activity. Ascertaining team deployment of JLL/Security/HK/Pest Control/Food Court and verification. Communicate to Help Desk his days activity based on specific inputs from GM/AGM Walk-through all utility areas like LT Panel rooms / HT yard / Fire Pump rooms / Block Areas / Food court, Smoking Area/ Basements/Garbage Room/Security cabins. Check and confirm status of STP, WTP, Pumps and all storm water pumps are in working condition. Utility Availability especially BESCOM, Water. Condition of service road. Follow up on the planned activities, briefing and meeting the team, collating the updates. Visit all floors where fit out is going on and ensure PE used/No debris in stair case/basement of any Block. Check STP for functionality/Operation and proper maintenance of records. Landscaping Operational Status. Following up of with water vendors and update of water supply related documents at Facilities office and Security Gate. Update of pending works and pending issues related. Checking of records of stock/check lists maintained/Feedback of all works completed/progressed/ schedule for next days work to be shared. Meeting Block Managers/SPOC to check any important event of the day which needs to be progressed/monitored after 6 pm. Review and Closing all Work Orders for the Day. Supervises engineers and maintenance, training, personnel development. Assists in maintenance/engineering issues as required Recommends/implements improvements for preventive maintenance programs on an on-going basis and cross checking Coordinates maintenance efforts with outside contractors, tenant finish personnel and engineers Oversees all building systems including fire/life safety, plumbing, HVAC and electrical issues and remains current with latest HVAC technology trends Develops specifications and assists in solicitation and administration of maintenance/repair service contracts Supervises maintenance staff; and assign and monitor maintenance. Respond to emergencies in a timely manner. Perform maintenance on heating and cooling systems. Repair motors, pumps, and plumbing for water supply, and other equipment. Prepare reports, maintain inventories, and keep accurate records, order

Assistant Facilities Manager, Soft Services Account Management Work Dynamics (region/country) Role. Providing onsite support Will be the upper facilities managements trusted right hand on all facilities-related activities. Youll be performing routine site inspections to ensure all building processes and best practices are implemented and maintained. Responsibilities 1St shift site-1 monitoring Event management Caf management HK management Coordinatingfor Adhoc task Vendor management Monthly indentof all3 sites Coordinating with vendor for invoice Floor walk rounds HK briefing all days Weekly training for HK team Updatingconsumable tracker 52 weeklyplanner updates and sharing to client Maintaining of HK store Coordinatingfor Monthly JLL audit MMR Report QBR report Team event managing Resolving all employingrequirement & request Validating all LRR restroom checklist Validating the HK consumables ConductingR&R events for Support staffs Coordinating for HR event arrangements Working on the Event closure PPT Securitymonitoring Implementationon new things... To ensure minimum noncompliance in terms of deductions from sites or complaints made by users, To ensure the standardization of soft services (Housekeeping, Security, pest & OWC) Collect and maintain effective client and customer(employees) feedback, Monitoring the training conducted, Taking rounds of the property and generate daily walk around report Decoration arrangements for the festivals & preparing PPT Maintaining OWC records of all waste Managing records of manure & biogas waste Ensuring all garbage waste removing on time & maintaining the cleaning in the Floors Ensuring pest-control happening on given time and maintaining the records Conducting briefing & training for all soft service team and maintaining relevant training records Monitoring and managing a team of over staff whose primary responsibilities are to ensure clean and hygienic environment. Periodical checking and maintaining of Electromechanical and soft services materials to ensure smooth day to day are not hampered. Taking care of housekeeping completely and cafeteria maintain in statured way. Handling visitors from foreign, and internal, Analyzing the sale and cost of cafeteria, Maintaining the stock of Pantry stables, Handling vendor management all as per scope of responsibility Introducing different kind of method on cleaning, Taking ownership on internal auditing Doing documents on time as per the company requirements Doing snag List PPT introducing new checklist as per the company standard Making the budget less in the consumable and other amenities Doing Monthly Management Report (Every month)

What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, youll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of facility / building / property operations Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City. Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Preferred Skills:- Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.

A Housekeeping Service Boy is responsible for maintaining cleanliness and orderliness in residential, commercial, or hospitality settings. Key duties include sweeping, mopping, dusting, and polishing floors and furniture. mob: 9251582678

Work Dynamics Job Description JLL supports the Whole You, personally and professionally. What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, youll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of facility / building / property operations Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City. Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Preferred Skills:- Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.

What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, youll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of facility / building / property operations Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City. Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Preferred Skills:- Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required.

What this job involves: Leading daily Facility operations Are you a seasoned facilities expert with solid leadership skills Working with a team, youll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measuresand ease the path for compliance with these. Youll also boost on-site operations by promoting best practices and developing better processes. On top of these, youll be at the helm of property safety by encouraging adherence to health and safety standards. Getting the clients thumbs up . You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. Youll be working frequently with clients thats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any facilities-related concerns. Keeping an eye on contracts and the budget In this role, as a AFM Site Lead you will take charge of the sites budget, accounting and financial operations. Youll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget. Fostering teamwork and excellence Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our peoples growth and development through training and coaching sessions. Youll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, youll ensure that the team is constantly motivated, and that trust and work ethics prevail among members. Preparing and submission of MMR Preparing daily report and sharing with client Ensure all JLL POs are in place before executing jobs Ensure all monthly reports are shared in time Review of incident report before sharing with client Ensure JLL Tools ( E Fit ) implementation and track closures Ensure all data is uploaded in CMMS as per timelines Ensure all R&M related activities are monitored Ensure to have weekly meetings with team and share MOM Close monitoring of tickets and ensure closed within TAT Ensure faade cleaning and water tank cleaning is completed as per schedule Closely monitor PPM activities and ensure completion as per schedule Approving invoices in CAAPS with necessary evidence Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material Working on Site SLA/KPI and ensure submission is done on time Ensure risks are always highlighted and taken care. Ensure all Audit and compliance documents are updated and available for review as required by client. Ensure 52 weeks calendars is updated and evidence are shared as per timelines. Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm.