We are looking for a customer-focused and enthusiastic Counter Sales Executive to join our team at our Belgaum store. The ideal candidate will have prior experience in jewelry retail and a passion for delivering exceptional customer service. Key Responsibilities: Greet and attend to walk-in customers in a courteous and professional manner. Ensure attractive and organized display of jewelry items at the counter. Understand customer requirements and provide appropriate product recommendations. Drive product sales by effectively up-selling and cross-selling to achieve sales targets. Accurately tally and maintain stock at the counter. Apply effective sales techniques to ensure high levels of customer satisfaction. Build and maintain strong relationships with customers to encourage repeat business. Collaborate with team members to ensure smooth store operations and customer service excellence. Candidate Profile: Experience: 18 years of experience in counter sales, preferably in a jewelry store. Education: Graduate in any discipline. Excellent communication and interpersonal skills. Strong customer service orientation. Good sense of aesthetics and product knowledge related to jewelry. Team player with a positive attitude.
KISNA is a leading diamond and gold jewellery brand under the Hari Krishna Group, specializing in trusted diamond expertise in design and innovation. Launched in 2005, KISNA offers a wide range of unique designs that blend global trends with contemporary Indian sensibility. With over 1500 Shop In Shop outlets and 60+ Exclusive Brand Outlets in 29 states, KISNA is one of Indias largest distributed diamond jewellery brands, offering high quality and innovative jewellery at fantastic prices. Role Description This is a full-time on-site role for a Store Manager in Gems & Jewelry at KISNA located in Bathinda. The Store Manager will be responsible for overseeing day-to-day operations, managing customer satisfaction, providing excellent customer service, handling communication, executing store management tasks, and implementing retail loss prevention strategies. Qualifications Customer Satisfaction and Customer Service skills Excellent Communication skills Store Management skills Retail Loss Prevention knowledge Experience in the Gems & Jewelry industry is a plus Leadership and team management skills Bachelor's degree in Business Administration or related field Industry Luxury Goods & Jewelry