HK - Cleaner Cum Room Attendant

Job Title: Housekeeping Cleaner cum Room Attendant

Department: Housekeeping

Location: SYMPHONY GROUP OF HOTEL & RESORTS

Reports To: Housekeeping Supervisor / Executive Housekeeper

Responsible for maintaining cleanliness, hygiene, and presentation of guest rooms and public areas. Ensures a welcoming and comfortable environment for guests by delivering high standards of housekeeping service.

Key ResponsibilitiesRoom Cleaning & Maintenance

• Enter and prepare guest rooms for cleaning
• Make beds, change linens, and replace towels
• Clean bathrooms, including sinks, toilets, showers, and mirrors
• Dust furniture, vacuum carpets, and mop floors
• Replenish room amenities (toiletries, water bottles, stationery, etc.)
• Ensure proper arrangement of furniture and décor

Public Area & Corridor Maintenance

• Clean and sanitize hallways, elevators, and service areas
• Maintain cleanliness in staff and guest restrooms

Guest Interaction & Support

• Respond promptly to guest requests (e.g., extra towels, pillows)
• Maintain guest privacy and room security
• Report lost and found items to the housekeeping office

Operational Duties

• Follow safety and hygiene protocols while handling chemicals
• Report maintenance issues (e.g., broken fixtures, faulty appliances)
• Perform deep cleaning tasks as scheduled (e.g., steam cleaning carpets)

Requirement Details

• Education High school diploma preferred
• Experience Prior housekeeping experience is an advantage
• Physical Stamina Ability to lift, bend, and stand for long periods
• Attention to Detail High standards of cleanliness and order
• Communication Skills Basic English or local language proficiency for guest interactionTeamworkAbility to work independently and as part of a team

Work Environment

• Fast-paced hospitality setting
• Shift-based work including weekends and holidays
• Uniform and protective gear provided

Personal Attributes

• Honest, reliable, and courteous
• Discreet and respectful of guest privacy
• Positive attitude and willingness to learn

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Paid sick time

Work Location: In person