Respond to customer inquiries and resolve issues via phone and mail. Provide accurate and timely information about our products and services Excellent communication skills. Strong problem solving and analytical skills.
Organizational Skills Calendar and schedule management Document filing and record keeping Task prioritization Multitasking efficiently Communication Skills Professional email and phone etiquette Drafting reports and correspondence Clear verbal and written communication Gatekeeping and relaying messages accurately Attention to Detail Proofreading and accuracy in data entry Managing travel and meeting logistics without errors Following through on small but important tasks Time Management Meeting deadlines consistently Efficiently managing boss's and own time Setting reminders and ensuring punctuality Technical Proficiency Microsoft Office (Word, Excel, Outlook, PowerPoint) Calendar and scheduling tools (Google Calendar, Outlook) Travel and expense software Basic familiarity with databases or CRM tools