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Hiring Technical Support (International Voice) - Night Shift

Hiring Technical Support (International Voice) - Night Shift

Food Hub Software Solutions

2 - 7 years

1 - 5 Lacs

Chennai

Posted:3 months ago| Platform:

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Skills Required

technical support Networking bpo desktop Helpdesk Product Support installation Remote troubleshooting international voice Voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Foodhub is Hiring for Technical Voice Process Location - Chennai Shift - Night Shift ( 7.30 p.m - 4.30 a.m) Job Description This role reports to the Technical Team Manager. The job roles and responsibilities are, Identify and troubleshoot issues based on the severity Stay updated with new updates on process changes Maintain break adherence, attendance and punctuality Responsible for handling the tasks and installation assigned on a daily basis Provide brief explanation and overview of the client asks Responsible to ensure compliance with SOP Coordinating with SPOCs across various team for inputs to handle the customer and fixing the issue Soft skills and empathetic towards client Requirements The candidate should have the below skill sets, Have excellent communication skills both written and spoken english Have excellent analytical skills & quick to think on their feet Good customer service skills Time management, efficiency, the ability to meet deadlines and work with minimal supervision are all important Have a logical approach to problem solving look for the simplest / most elegant solution to a problem Should be flexible with Rotational Shifts & rotational week offs Benefits We offer a great work environment and friendly team culture. Competitive Pay and Benefits. Kindly share Resume to harini.n@foodhub.com Whatsapp - 9952956913

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Food Hub Software Solutions

www.foodhubsoftwaresolutions.com

Food Technology

Culinary City

50 Employees

28 Jobs

Key People

Alice Johnson

CEO
Bob Smith

CTO
Charlie Brown

Head of Marketing

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Hiring Technical Support (International Voice) - Night Shift

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Skills Required

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