Hiring For Team Lead - Quality Analyst

5 - 9 years

0 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Greetings from ASP-RCM Solutions!!!

Team Lead - Quality (Hospital & Physician Billing)

Experience:

*Identify top critical error in the process, create case study for each error & no. of touches and present it to the stakeholders.

*Derive Action plan to reduce the error rate in the process.

*Expert in Hospital & Physician AR process. Should be doing Super audits.

*Develop Process / audit checklist - Create audit parameters for each process / team. Identify fatal & non-fatal errors.

*SOP - Involve QAs & Ops leads in creating the SOPs for the process.

*RCA - Identify Root cause & action plan for internal & external errors / issues.

*Training - Monitor the effectiveness of training (Internal & OJT). Identify frequent errors and provide input for training.

*Huddle - Participate in team huddle & meetings

*Knowledge agreement analysis - Conduct calibration sessions. Analyze gaps and take corrective action.

*Continuous Quality improvement program - Discuss the project / client-based errors / issues in the forum.

*Emails & client meetings - Respond to all Ops emails and act on the issues. Participate in customer calls.

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Interested Candidate can forward your Resume or Call to the below

Contact Person:

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Asprcm Solutions logo
Asprcm Solutions

Technology

San Francisco

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