Hiring for Mac OS Admininstrator

Job Location : Pune & Bangalore

Experience: 10+ years

Notice Period: Immediate to 45 Days

Kindly share the updated resume to [HIDDEN TEXT]

Senior L3 macOS Administrator

Jamf Pro (on-prem and cloud)

This role demands advanced troubleshooting, automation, and scripting abilities to ensure service excellence and compliance across diverse client infrastructures.

Key Responsibilities:

Client Environment Management

• Manage

  multi-tenant Jamf Pro

  (both on-prem and cloud) and

  Microsoft Intune

  environments for multiple clients.
• Handle

  client onboarding

  , configuration, and deployment of macOS management policies and profiles.
• Standardize and maintain

  macOS baseline configurations

  across client environments.
• Ensure consistent policy enforcement, device compliance, and endpoint security per client SLAs.

MDM Platform Administration

• Design, implement, and maintain

  MDM workflows

  for provisioning, compliance, and patching.
• Integrate MDMs with

  Apple Business Manager (ABM)

  for automated enrollment (DEP) and app distribution (VPP).
• Manage

  certificates, profiles, and device identity integrations

  across client environments.
• Troubleshoot MDM command failures, profile deployment issues, and device communication problems.

Application Packaging & Automation

• Develop, test, and maintain

  macOS application packages (.pkg, .dmg, .app)

  using

  Munki

  ,

  AutoPkg

  , or

  Jamf Composer

  .
• Automate packaging, testing, and deployment pipelines via

  GitHub Actions

  or

  Azure DevOps

  .
• Maintain and version-control client-specific

  software repositories

  .
• Build

  post-install and remediation scripts

  to enhance deployment reliability.

Scripting & Tooling

• Create

  Bash, Zsh, and Python scripts

  to automate configuration, deployment, and compliance checks.
• Build custom tools or integrations for

  reporting, remediation, and health monitoring

  .
• Leverage APIs from Jamf, Intune, and Munki to develop automation workflows.
• Implement CI/CD processes to automate updates and promote changes between client environments.

Operations & Escalation Support

• Act as

  L3 escalation point

  for macOS-related incidents, client escalations, and platform issues.
• Participate in root cause analysis, problem management, and process improvement.
• Ensure adherence to

  SLAs

  , documenting and reporting any deviations with business justification.
• Provide technical mentorship and guidance to L1/L2 support teams.

Security & Compliance

• Enforce client-specific

  security baselines

  , FileVault encryption, password, and compliance policies.
• Implement and maintain

  device attestation, inventory accuracy, and compliance reporting

  .
• Support vulnerability remediation and coordinate with security teams for compliance audits.

Required Skills & Experience:

• 10+ years

  of overall IT experience with

  10+ years

  in enterprise macOS administration.
• Proven experience managing

  Jamf Pro (on-prem & cloud)

  and

  Microsoft Intune

  for macOS.
• Expertise in

  application packaging

  ,

  Munki

  , and

  AutoPkg

  automation.
• Strong scripting experience in

  Bash, Zsh, and Python

  .
• Hands-on experience integrating

  Apple Business Manager (ABM)

  and

  DEP workflows

  .
• Experience in

  multi-tenant MSP environments

  with multiple client MDMs and repositories.
• Familiarity with

  Git

  ,

  Azure DevOps

  , or

  GitHub

  for CI/CD and version control.
• Excellent analytical and troubleshooting skills for complex cross-client issues.

Preferred / Nice-to-Have:

• Experience with

  Jamf API

  ,

  Intune Graph API

  , and automation through Python.
• Prior experience managing

  migrations

  (Jamf on-prem to Cloud, or to Intune).
• Knowledge of

  macOS security and compliance frameworks (CIS, NIST)

  .
• Experience with

  MunkiRepo management via Git LFS

  or Azure Blob integration.
• Certifications such as

  Jamf 100/200

  ,

  ACSP

  , or

  Microsoft Certified Endpoint Administrator

  .

Soft Skills:

• Strong communication and stakeholder management skills for client interactions.
• Ability to document complex workflows clearly and train junior staff.
• Ownership mindset, capable of handling

  critical production incidents

  under SLA timelines.

Process-oriented with focus on automation and service improvement