0 - 4 years
3 - 4 Lacs
Noida, Ghaziabad, Delhi / NCR
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
For further details, Contact Lisha 7669353843 About us- Logistics Voice Process involves handling inbound calls related to the movement and delivery of goods and shipments. Professionals in this role act as a communication bridge between customers, delivery partners, warehouse teams, and logistics providers. KEY RESPONSIBILITIES - Handle inbound customer calls. Understand customer needs and provide accurate information and resolutions. Maintain a positive, empathetic, and professional attitude toward customers at all times. REQUIRED SKILLS- Excellent verbal communication skills in English Good listening and problem-solving skills. Basic computer knowledge and typing skills. Willingness to work in 24/7 rotational shifts, rotational Offs ELIGIBILITY- Minimum qualification: 12th pass / Graduate in any stream. Freshers are encouraged to apply. Immediate joiners preferred. PERKS- Incentives based on performance. Both side cab facility Opportunities for career growth within the organization.
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