Hiring For AR callers ( Voice process , Experienced candidate only)

Job Description

Dear Candidate, Greetings from ACCESSHEALTHCARE !! Grand opening for AR Callers-Denials, Authorization, prior authorization, Eligibility Verification Designation: AR Caller ONLY EXPERIENCED CANDIDATES Need Immediate joining (Not expecting on relieving letter) Shift : Night Shift ( 6pm to 3am) Week off : Saturday & Sunday Package : Good Hike from previous package Free Cab: 2 way ( pickup & drop ) Location: Chennai Interview : Virtual ( 2 rounds of interview ) NO WFH To Schedule Interview Contact: Deepika. T HR 7845206359 Whats app your resume: 7845206359 Role & responsibilities: AR (Accounts Receivable) callers play a key role in managing a companys accounts receivable, ensuring that payments are collected on time and that the business maintains healthy cash flow. Their responsibilities typically include: 1. Contacting Customers for Payment Follow-up on overdue invoices : Reach out to customers whose payments are past due, typically through phone calls, emails, or other communication channels. Negotiate payment terms : Work with customers to arrange suitable payment plans if they are unable to pay the full amount at once. 2. Record Keeping Maintain records : Keep accurate records of all communications with clients regarding payments, ensuring that all updates are logged in the system. Document payment arrangements : Track when and how customers plan to make payments to avoid miscommunication and ensure timely collection. 3. Verify Customer Accounts Review customer accounts : Verify whether the customers payment history is accurate, ensuring there are no discrepancies between what the customer owes and the company's records. Resolve discrepancies : Work with internal teams (like sales or customer service) to resolve any issues, such as billing errors or disputes. 4. Customer Relationship Management Maintain positive relationships : While their primary role is to ensure payment collection, AR callers also need to maintain professional and courteous relationships with clients to ensure ongoing business. Problem-solving : Assist customers in resolving payment issues or provide clarity on account status, making sure that concerns are addressed in a timely manner. 5. Reporting and Analysis Generate AR reports : Prepare regular reports on outstanding balances, overdue accounts, and customer payment status to provide insight to management. Highlight high-risk accounts : Identify accounts that are consistently late or problematic, flagging them for further action. 6. Collaboration Coordinate with the finance team : Work closely with the accounting or finance team to reconcile customer payments and ensure all transactions are correctly posted in the system. Escalate issues when necessary : For accounts that do not respond to regular collection attempts, escalate the issue to a supervisor or manager, and possibly move forward with legal or collections agencies if needed. 7. Achieve Collection Targets Meet collection goals : Work towards meeting monthly or quarterly targets for overdue payments and reduction of outstanding balances. Maximize cash flow : Help ensure that the company maintains a consistent and healthy cash flow by minimizing outstanding receivables. In essence, the role of an AR caller is vital to ensuring that a company efficiently collects its receivables while maintaining positive customer relationships. Preferred candidate profile Need minimum Experience From 6 months to 4 Years Experience Need Night shift Flexible candidates Perks and benefits Free 2 way cab for pickup and Drop Good Hike from previous package