Hiring For AR callers ( Voice process , Experienced candidate only)

0 - 5 years

2 - 6 Lacs

Posted:8 months ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description


Dear Candidate,

Greetings from ACCESSHEALTHCARE !!

Grand opening for AR Callers-Denials, Authorization, prior authorization, Eligibility Verification

Designation: AR Caller

  • ONLY EXPERIENCED CANDIDATES
  • Need Immediate joining
  • (Not expecting on relieving letter)
  • Shift : Night Shift ( 6pm to 3am)
  • Week off : Saturday & Sunday
  • Package : Good Hike from previous package
  • Free Cab: 2 way ( pickup & drop )
  • Location: Chennai
  • Interview : Virtual ( 2 rounds of interview )

NO WFH

To Schedule Interview

Contact:

Deepika. T HR

7845206359

Whats app your resume: 7845206359

Role & responsibilities:

AR (Accounts Receivable) callers play a key role in managing a companys accounts receivable, ensuring that payments are collected on time and that the business maintains healthy cash flow. Their responsibilities typically include:

1. Contacting Customers for Payment

  • Follow-up on overdue invoices

    : Reach out to customers whose payments are past due, typically through phone calls, emails, or other communication channels.
  • Negotiate payment terms

    : Work with customers to arrange suitable payment plans if they are unable to pay the full amount at once.

2. Record Keeping

  • Maintain records

    : Keep accurate records of all communications with clients regarding payments, ensuring that all updates are logged in the system.
  • Document payment arrangements

    : Track when and how customers plan to make payments to avoid miscommunication and ensure timely collection.

3. Verify Customer Accounts

  • Review customer accounts

    : Verify whether the customers payment history is accurate, ensuring there are no discrepancies between what the customer owes and the company's records.
  • Resolve discrepancies

    : Work with internal teams (like sales or customer service) to resolve any issues, such as billing errors or disputes.

4. Customer Relationship Management

  • Maintain positive relationships

    : While their primary role is to ensure payment collection, AR callers also need to maintain professional and courteous relationships with clients to ensure ongoing business.
  • Problem-solving

    : Assist customers in resolving payment issues or provide clarity on account status, making sure that concerns are addressed in a timely manner.

5. Reporting and Analysis

  • Generate AR reports

    : Prepare regular reports on outstanding balances, overdue accounts, and customer payment status to provide insight to management.
  • Highlight high-risk accounts

    : Identify accounts that are consistently late or problematic, flagging them for further action.

6. Collaboration

  • Coordinate with the finance team

    : Work closely with the accounting or finance team to reconcile customer payments and ensure all transactions are correctly posted in the system.
  • Escalate issues when necessary

    : For accounts that do not respond to regular collection attempts, escalate the issue to a supervisor or manager, and possibly move forward with legal or collections agencies if needed.

7. Achieve Collection Targets

  • Meet collection goals

    : Work towards meeting monthly or quarterly targets for overdue payments and reduction of outstanding balances.
  • Maximize cash flow

    : Help ensure that the company maintains a consistent and healthy cash flow by minimizing outstanding receivables.

In essence, the role of an AR caller is vital to ensuring that a company efficiently collects its receivables while maintaining positive customer relationships.

Preferred candidate profile

  • Need minimum Experience From 6 months to 4 Years Experience
  • Need Night shift Flexible candidates

Perks and benefits

Free 2 way cab for pickup and Drop

Good Hike from previous package