Hiring AREA SERVICE MANAGER-3yr +exp(Smart Phone)-Salt Lake

Hiring AREA SERVICE MANAGER for SMART PHONE COMPANY

Job location - Salat Lake, Kolkata

ELIGIBILITY:

• Qualification :B.Tech (Electronics & Telecommunication) & MBA preferable.
• Experience- Minimum 3 years to 6 years of as a Service Manager.
• Candidate to be from a reputed smartphone brand or consumer durables.

JOB DESCRIPTION:

• Overseeing the service operations of a company to ensure quality customer support and after-sales services.
• Formulating procedures and policies that define how the service staff can provide quality service, and support to customers.
• Establishing quality standards for staff to adhere to as part of their daily duties.
• Managing a team of customer service representatives, technicians and support staff to log, resolve and document issues.
• Training service staff on customer service etiquette and the step-by-step process of providing service to clients and customers, from incident logging to resolution.

INTERESTED CANDIDATES CAN APPLY SOON.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person