Summary Lead Endpoint Security and Management, shall be responsible for ensuring the day-to-day operations and maintenance of the organization's Endpoint security. Strengthen security posture and ensure the control effectiveness of security systems within an organization. Collaborate with diverse teams to ensure the seamless functioning of the Solutions, optimization of the security infrastructure and controls. Role & responsibilities 1. Ensure the day-to-day operations and maintenance of the organization's cyber security infrastructure and controls to protect systems, networks, and data. 2. Configuration, Monitoring & Troubleshooting of Antivirus, EDR, XDR, DLP, APT, Sandboxing, Secure Proxy, Endpoint Security, PIM,HIPS, FIM, Laptop/Desktop Encryption etc. 3.Provide resolution of issues escalated from L1 and L2. Handling Shift Operations across 24x7 4.Prepare HLD & LLD, generate configuration template etc for changes. 5. Ensure coverage and effectiveness of Security Solution, Report and Review incidents. 6. Ensure optimum security, availability, performance, and capacity of security solutions under management 7. Ensure & maintain up-to-date documentation - SOPs, Architecture digrams etc. to remove dependency on people 8. Manage configuration changes and deployments according to established change management processes, ensuring minimal disruption and adherence to best practices. 9. Ensure hardening, latest stable version and security patches of security devices and solutions 10. Track EOL/EOS and ensre that there no technology obsolescence. 11. Ensure resolution of incidents and outages, coordinating with internal teams and external vendors to restore service within agreed-upon SLAs. 12. Manage escalations and run the smooth operations of security solutions. 13. Ensure relevant processes are followed for change, incident & daily operations 14. Identify & analyse pain areas in existing security operations & implement improvements 15. Manage operational issues which require design/technical inputs. 16. Ensure compliance with regulatory requirements, security policies, and security frameworks such as ISO 27001, NIST, or CIS 17. Publish the relevant dashboards and status updates. 18. Escalate deviations and violations in a timely manner. 19. Remain current with organizations security policies, latest security advisories/threats, industry best-practices and developments in cyber security, and recommend and implement best practices and technologies to mitigate emerging threats. Knowledge 1. Sound experience in managing Endpoint security technologies and operations in a large and complex environment. 2. Should have sound understanding & knowledge of various Operating system, security technologies & techniques like Anti-malware,APT, Sandboxing, Secure Proxy, Endpoint Security, PIM, NAC,HIPS, FIM, Laptop/Desktop Encryption etc. 3. Should have hands on experience on Antivirus, EDR, XDR, DLP and incident response techniques and technologies. 4. Should have knowledge & understanding of Cloud Technologies, IT infrastructure & networking technologies, operations and security principles. 5. Should have sound understanding about Threat Hunting, Mitigation and Response. 6. Strong understanding of Regulatory security guildelines & master directions and security frameworks such as ISO 27001, NIST, or CIS. 7. Should be well versed with ITIL and ITSM practices. Preferred candidate profile 1. Exceptional analytical, conceptual thinking, Troubleshooting and problem-solving skills. 2. Strong leadership, negotiation, and conflict resolution skills. 3. Detail-oriented with a focus on quality and accuracy in project/service deliverables 4. Should have strong written, verbal and presentation skills. 5. Ability to perform under pressure, influence stakeholders and work closely with them to determine acceptable solutions.
