Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB) Experience in troubleshooting and resolving application issues. Additional Information: The candidate should have a minimum of 5 years of experience in EPIC Systems. This position is based at our Chennai office. work from office is mandatory for all working days A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills:- Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities: Epic Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills:- Must To Have Skills:Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualifications 15 years full time education

(Kindly Contact @ 8448838618/ 9953910998/ recruitment@caplineservices.com) Role & responsibilities Hands-on experience in handling operational activities and managing teams Timely escalations to mitigate risk of losing clients Oversee daily AR operations, ensuring timely and accurate billing, invoicing, and collections. Monitor and manage outstanding receivables, following up on overdue accounts. Preparing process related documents including but not limited to process updates, reference document Performance evaluation of team members, identifying performance gaps and timely escalations to the HR Overseeing the activities and performance of your team by tracking goals, setting individual targets, and facilitating the ongoing training of the members Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Work on feedback from the clients share and celebrate positive reviews and identify the cause and resolve it in case of negative reviews Promoting the organization's services Understand our ideal customers and how they relate to our services Preferred candidate profile Bachelors degree is mandatory Candidates with excellent written and verbal communication skills and good academic background The business is aligned with US business hours, therefore working in night shifts or 24 hrs rotational shifts in India is compulsory Candidates with 1 years of experience as an TL or AM from BPO/KPO industry Tech savvy, creative and research skills will be highly appreciated. Experience in customer relationship management Experience in managing and directing a team Good analytical skills with a detail oriented mindset Perks and benefits Health Insurance Coverage Disability Insurance Leave Encashment Sat & Sun fixed weekend off Reward & Recognition Employee Engagement Paid holidays and sick time

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : BTECH Summary :As a Security Architect, you will be responsible for defining the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve documenting the implementation of the cloud security controls and transitioning to cloud security-managed operations using ServiceNow Governance Risk and Compliance (GRC). Roles & Responsibilities: Lead the development and implementation of the cloud security framework and architecture using ServiceNow Governance Risk and Compliance (GRC). Ensure the cloud security framework meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Collaborate with cross-functional teams to ensure the cloud security framework is integrated with other security controls and processes. Stay updated with the latest advancements in cloud security and compliance, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Experience with ServiceNow Governance Risk and Compliance (GRC). Strong understanding of cloud security and compliance frameworks, including NIST, ISO, and SOC 2. Experience with cloud security controls and processes, including identity and access management, network security, and data protection. Experience with cloud security tools and technologies, including AWS, Azure, and Google Cloud Platform. Solid grasp of risk management and compliance frameworks, including PCI DSS, HIPAA, and GDPR. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow Governance Risk and Compliance (GRC). The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful cloud security solutions. This position is based at our Kolkata office. Qualifications BTECH

Work Location : Bengaluru and Ahmadabad Shift Timings : 2PM to 11PM and 6PM to 3AM NP : Immediate to 30 Days Skill Set required : Coding Certifications; (CPC and/or CCS). - 3 Years of relevant experience in Hospital inpatient coding for a variety of medical specialties and diagnosesis must - Having hands on experience in Facility coding and Denial Process. - Medical Coding Proficiency: Proficient in assigning ICD-10-CM, ICD-10-PCS, and CPT codes to varied inpatient medical cases. - Strong knowledge in Inpatient DRG Facility Coding and appeal processes for inpatient denial. - Strong knowledge in assigning MS-DRGs and APR-DRGs for accurate reimbursement and statistical reporting. - HCPCS/CPT codes (Level I and II) - Correctly and compliantly append modifiers. - Experience in coding multiple outpatient services: Emergency Department, Observation Services, Same Day Surgery, Ancillary Diagnostic and Therapeutic Services, PT/OT/SLP, etc. - Strong injection and infusion coding skills. - Compliant query writing utilizing the AHIMA/ACIDS published 2022 guidelines. - Strong awareness of HIPAA compliance

Opening: 5 Conduct health assessments and monitor employees' medical conditions in an industrial setting. Provide first aid and emergency medical care, Maintain accurate medical records in accordance with HIPAA compliance. Promote workplace wellness Provident fund

Lead Service Engineer About Providence Providence, one of the US s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, Health for a better world , Providence and its 121, 000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1, 000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2. 0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale. Why Us? Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation Job Summary: We are seeking an experienced Power BI Infrastructure Administrator to manage and maintain the Power BI environment within our organization. The ideal candidate will be responsible for governance, security, performance optimization, and administration of Power BI Service, Report Server, and data gateways . The role involves ensuring seamless integration with enterprise data sources while maintaining compliance, security, and scalability of the Power BI ecosystem. Key Responsibilities: Power BI Environment Management & Administration: Manage and administer Power BI Service (Cloud) and/or Power BI Report Server (On-Premises). Configure Power BI tenant settings, capacity management, workspace policies, and sharing permissions. Monitor and optimize Power BI Service performance, refresh schedules, and dataset processing. Manage Power BI Data Gateway setup, troubleshooting, and scaling for hybrid environments. Ensure seamless integration with Azure, SQL Server, SharePoint, and third-party data sources. Security, Compliance & Governance: Implement role-based access controls (RBAC), row-level security (RLS), and object-level security (OLS). Configure Microsoft Entra ID (formerly Azure AD) authentication, conditional access, and MFA policies. Enforce data governance policies, compliance (GDPR, HIPAA, ISO 27001), and audit logging. Monitor Power BI tenant activity logs, audit reports, and security alerts using Microsoft Purview. Infrastructure & Performance Optimization: Optimize Power BI Premium capacity, licensing, and workload management. Monitor dataset refresh failures, optimize DAX queries, and implement best practices for performance tuning. Work with Azure administrators to configure Azure Synapse Analytics, Data Lakes, and Data Factories for Power BI. Manage and troubleshoot Power BI Embedded for external reporting solutions. Monitoring, Troubleshooting & Support: Proactively monitor Power BI health, performance, and resource utilization using PowerShell and Microsoft tools. Troubleshoot Power BI service outages, connectivity issues, and report performance bottlenecks. Provide L2/L3 support for Power BI infrastructure issues. Collaborate with Microsoft Premier Support for escalations and best practices. Automation & Scripting: Develop and maintain PowerShell scripts for automated user provisioning, workspace management, and reporting. Utilize Power BI REST APIs and Graph APIs for automation and custom integrations. Implement monitoring dashboards for Power BI capacity, performance, and refresh failures. Training, Documentation & Collaboration: Document Power BI configurations, security settings, best practices, and troubleshooting guides. Train end-users, developers, and analysts on Power BI governance, security, and optimization techniques. Work closely with Data Engineering, Security, and Compliance teams to enhance Power BI solutions. Required Skills & Qualifications: Technical Skills: 5-8 years of experience in Power BI administration and infrastructure management. Expertise in Power BI Service, Power BI Report Server, and Power BI Premium capacity management. Strong knowledge of Power BI Data Gateway, Direct Query, and dataset refresh optimization. Experience with PowerShell scripting for automation and administration. Understanding of security best practices, RBAC, RLS, OLS, and Microsoft Entra ID (Azure AD). Proficiency in SQL Server, Azure Synapse, and other enterprise data sources for Power BI. Experience with Power BI REST APIs, Graph APIs, and custom integrations. Experience with Azure Log Analytics, Microsoft Sentinel, and Power BI monitoring tools. Knowledge of third-party Power BI governance and monitoring solutions (Power BI Sentinel, Enterprise DNA, etc. ). Experience with Power BI Embedded, paginated reports, and complex enterprise-scale BI deployments. Soft Skills: Strong problem-solving and troubleshooting skills. Excellent communication and documentation abilities. Ability to work independently and collaborate in a fast-paced IT environment. Customer-oriented mindset with a focus on resolving technical issues efficiently. Preferred Qualifications (Nice to Have): Microsoft certifications such as PL-300 (Power BI Data Analyst Associate) or DP-500 (Azure Enterprise Data Analyst Associate). Providence s vision to create Health for a Better World aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct . Apply now Find similar jobs:

Lead Service Engineer About Providence Providence, one of the US s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, Health for a better world , Providence and its 121, 000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1, 000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2. 0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale. Why Us? Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation Job Summary: We are seeking a skilled SharePoint Administrator to manage and maintain Microsoft SharePoint Online and On-Premises environments. The ideal candidate will be responsible for ensuring high availability, performance, security, and governance of SharePoint sites while supporting end-users and business teams with collaboration solutions. Key Responsibilities: SharePoint Administration & Configuration: Manage and maintain SharePoint Online (M365) and SharePoint Server (2016/2019). Configure site collections, content databases, web applications, and site settings. Implement SharePoint permissions, security groups, and user access controls. Monitor and optimize SharePoint performance, indexing, and search functionalities. Oversee SharePoint integrations with Teams, OneDrive, Power Automate, and third-party apps. Security, Compliance & Governance: Implement security best practices including DLP (Data Loss Prevention), Conditional Access, and MFA. Monitor and manage SharePoint security configurations, retention policies, and access reviews. Ensure compliance with organizational policies and regulatory standards (GDPR, HIPAA, ISO 27001). Maintain audit logs, version control, and activity tracking to prevent data leaks. Customization & Automation: Develop and maintain Power Automate workflows for business process automation. Customize SharePoint lists, libraries, and forms using PowerApps, JSON, and SharePoint Designer. Manage SharePoint Framework (SPFx) solutions, scripts, and custom web parts. Work with developers to support custom SharePoint apps and APIs (Graph API, REST API). Monitoring, Troubleshooting & Support: Monitor SharePoint health, performance, and availability using Microsoft 365 Admin Center and PowerShell. Troubleshoot and resolve site access issues, performance bottlenecks, and document synchronization problems. Provide L2/L3 support for escalated SharePoint-related issues. Work with Microsoft Support (Premier Support cases) as needed. Training, Documentation & Collaboration: Document SharePoint configurations, governance policies, and troubleshooting steps. Train end-users and business teams on SharePoint best practices and self-service capabilities. Collaborate with IT teams, developers, and stakeholders to improve SharePoint functionality. Required Skills & Qualifications: Technical Skills: 6-9 years of experience in SharePoint Online and/or SharePoint Server administration. Strong knowledge of SharePoint architecture, site collections, libraries, lists, workflows, and permissions. Experience with Power Automate, PowerApps, and SharePoint Designer. Proficiency in PowerShell scripting for SharePoint administration and automation. Understanding of SharePoint security, compliance, and access controls. Familiarity with OneDrive, Microsoft Teams, and SharePoint integration. Experience with search configuration, metadata management, and content indexing. Experience with SharePoint migration tools (ShareGate, Quest, AvePoint, etc. ). Basic knowledge of SQL Server for SharePoint database management (for on-prem environments). Knowledge of Microsoft Viva, Syntex, and AI-based content services. Understanding of hybrid SharePoint environments and Azure AD synchronization. Soft Skills: Strong problem-solving and troubleshooting skills. Excellent communication and documentation abilities. Ability to work independently and collaborate in a fast-paced IT environment. Customer-oriented mindset with a focus on resolving technical issues efficiently. Preferred Qualifications (Nice to Have): Microsoft certifications such as MS-102 (Microsoft 365 Administrator Associate) or MS-040 (Configuring Microsoft SharePoint Hybrid). Providence s vision to create Health for a Better World aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct . Apply now Find similar jobs:

JD : Edifecs Developer with 6-8 Years of experience Edifecs Product Expertise Strong hands-on experience with Edifecs XEngine, Transaction Manager, SpecBuilder, and EAM . Ability to develop, configure, and optimize workflows for healthcare EDI transactions (e.g., 837, 834, 835, 270/271, 276/277, 278). EDI Healthcare Domain Knowledge Deep understanding of HIPAA-compliant EDI transactions and implementation guidelines. Experience working with Medicare, Medicaid, and commercial payer processes . Integration Scripting Proficiency in SQL, XML, XSLT, JavaScript, and Groovy for data transformation and validation. Experience integrating Edifecs with databases (SQL Server, Oracle, PostgreSQL) and APIs (REST/SOAP). Troubleshooting Performance Optimization Ability to analyze logs, troubleshoot errors, and optimize XEngine performance . Familiarity with message tracking, exception handling, and reporting tools in Edifecs. Cloud Automation Experience (Preferred) Knowledge of deploying Edifecs solutions in AWS, Azure, or hybrid cloud environments . Experience with CI/CD pipelines, Terraform, or containerized deployments (Docker, Kubernetes) .

Careers Product Manager - AI Governance and Monitoring. 10 +Years Hyderabad, Hybrid Full-Time Job Description We are looking for an experienced Product Manager to drive the development of our AI Governance and Monitoring platform. This is a strategic role where you will own the entire product lifecycle, from defining the roadmap to execution, ensuring that our solutions address key AI lifecycle challenges such as model drift, explainability, fairness, and compliance. You will work closely with cross-functional teams engineering, data science, design, and business stakeholders to create end-to-end AI monitoring solutions for supervised, unsupervised, reinforcement, and generative models. Key Responsibilities: Product Roadmap G Strategy: Define, prioritize, and execute the product roadmap for AI governance and monitoring solutions in alignment with company objectives and market trends. Customer G Market Research: Gather and analyze customer needs, industry trends, and regulatory requirements to establish clear product requirements that meet both customer expectations and compliance standards. Cross-Functional Collaboration: Partner with engineering, data science, design, and business teams to build scalable, user-friendly, and reliable AI monitoring solutions. Feature Prioritization: Prioritize product features based on business value, technical feasibility, and customer impact, ensuring timely and high-quality product releases. AI/ML Lifecycle Expertise: Develop a deep understanding of AI/ML lifecycle challenges, particularly around model drift , explainability , fairness , bias mitigation , and regulatory compliance . Stakeholder Engagement: Collaborate with customers, end-users, and internal stakeholders to validate product features, gather feedback, and iterate on the product roadmap. Innovation G Competitive Edge: Stay abreast of the latest trends in AI governance , model monitoring , and MLOps to ensure the platform remains competitive, innovative, and in line with industry advancements. ualifications : Experience: 10+ years in product management, with a minimum of 2 years specifically focused on AI/ML products, platforms, or tools. Technical Acumen: Solid understanding of AI/ML concepts, lifecycle management, and MLOps tools (e.g., model monitoring , versioning , and deployment frameworks). Analytical Skills: Strong ability to break down complex product challenges and translate them into clear, actionable product requirements. Communication Skills: Excellent verbal and written communication skills to collaborate effectively with diverse teams and stakeholders, from engineers to executives. Collaboration G Leadership: Proven track record of working cross-functionally in an agile, fast-paced environment, and managing diverse teams. Preferred Skills: AI Monitoring Frameworks: Experience with model monitoring frameworks or platforms like MLflow , Seldon , or custom monitoring solutions. Regulatory Frameworks: Familiarity with AI governance standards and regulatory frameworks such as GDPR , HIPAA , ISO , or similar. Data Science/ML Experience: Hands-on experience in data science or machine learning workflows , providing you with a deeper understanding of the product s technical underpinnings. SaaS/Enterprise Software: Previous experience working in enterprise software or SaaS product development. Education: Bachelor s or Master s degree in Computer Science , Engineering , or a related field (or equivalent experience). Why Join Us Innovative Challenges: Be at the forefront of solving one of the most critical challenges in AI ensuring trustworthy , compliant , and fair AI systems . Career Growth: Work in a dynamic, rapidly growing environment where your contributions directly impact the evolution of our AI platform. Cutting-Edge Technology: Engage with the latest in AI governance , MLOps , and model monitoring in an organization that values creativity and problem- solving. Culture of Impact: Join a team that is passionate about creating meaningful change in AI technology, and enjoy opportunities for personal and professional growth.

Job Description Lead Executive - Quality Management Job Posted On 20-03-2025 06:12:49 Experience Required 4 - 8 years 4 - 8 years Location Chennai, Tamil Nadu, India (CHN) Pune, Maharashtra, India (PUN) Job Summary Job Summary: The Internal Auditor is responsible for conducting internal audits within the organization to ensure compliance with requirements of contract, applicable ISO standards, internal policies, and risk management frameworks. The role involves evaluating the effectiveness of internal controls, identifying areas for improvement, and providing recommendations to enhance the organizations governance, risk management, and compliance processes in the following areas - Managed IT Infrastructure Services, Agile - Software Development Life Cycle, Software Application Management Services, Software Testing Services and Software Product Development, Implementation and Support Key Responsibilities: Conduct Internal Audits: Plan and execute internal audits in accordance with the annual audit plan. Assess the adequacy and effectiveness of internal controls, risk management, and governance processes. Identify and document audit findings, provide clear and concise recommendations for improvement. Risk Assessment and Management: Participate in risk assessment activities to identify key areas of risk within the organization. Audit the risk management practice / processes and report the findings recommendations . Compliance Review: Ensure adherence to requirements of various applicable ISO standards / Act (ex.HIPAA), internal policies, and industry best practices. Review and assess the effectiveness of compliance programs and initiatives. Reporting and Documentation: Prepare detailed audit reports summarizing findings, recommendations, and action plans. Communicate audit results to Auditees, Practice Head/BU Heads and relevant stakeholders. Maintain comprehensive documentation of audit work and findings. Collaboration and Advisory: Work collaboratively with various departments to understand business processes and controls. Provide training advisory support in implementing audit recommendations. Assist in the development and maintenance of internal audit policies and procedures. Continuous Improvement: Stay current with industry trends, regulatory changes, and best practices in internal auditing. Identify opportunities for process improvements within the internal audit function. Special Projects: Participate in special projects or investigations as assigned by management. Provide support in the development and implementation of GRC initiatives. Qualifications: Education: Minimum of Bachelor s degree and /or ISO standard or other relevant certifications preferred. Experience: Minimum of 3 to 5 years of experience conducting internal audits in ISO 27001, ISO 9001, ISO 20000-1 , ISO 45001 , HIPAA , PCI-DSS , SOC2 , HITRUST ,risk management, or compliance. Skills: Strong understanding of internal control frameworks, risk management principles, and regulatory requirements. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in audit software / tools. Working Conditions: Primarily office-based with occasional travel to other company locations as required. Standard working hours with some flexibility for additional hours based on audit schedules and deadlines.

What if the work you did every day could impact the lives of people you knowOr all of humanity At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Job Summary - Sr. Information Security Engineer (Associate Director) Job Description: Reporting to the Director, Information Security Engineering (DISE), this Sr. Information Security Engineer is a functional technical and team leader role at Illumina. Responsible for successfully executing enterprise-wide Information Security controls and processes that protect the company s data and functions across all business areas, adhering to data protection standards, procedures, regulatory oversight, and technical solutions for the Information Security department. Support of program control processes to ensure mitigation of risks and approved configuration certification of systems. This position requires experience, knowledge and skills in the areas of engineering, architecture, strategy, and design. Supporting established processes, analysis of computing environment, coordination, testing, hardware introduction and release, cybersecurity-based awareness and education, cloud security control management, and participation in periodic audits. Performs all duties in accordance with the company s policies and procedures, all state, federal, and country laws and regulations, wherein the company operates. Delivery of activity reporting, including metrics, environment impact, effectiveness progress, and performance indicators. The role will also assist with ensuring discretionary and regulatory audits are aligned with Illumina s current processes and procedures. Duties Responsibilities Assists in the execution of the Information Security Program, Data Governance practices, and Privacy assurance Analyzes risk of existing network and system architectures against correlating policies and risks, and provides appropriate remediation or risk reduction plans Evaluates ongoing practices and procedures, technical documentation, and diagrams for appropriate security measure maturity and effectiveness Independently leads projects, coordinates with team members and other technical departments, ensuring proper communication and management of the overall success through completion and validation Generates and monitors effective and actionable Information Security reporting across the InfoSec technical landscape and provides pertinent input to briefing presentations Executes as a reliable second line-of-defense via documented processes, controls, templates, and rigors Provide evidence for security controls that demonstrate processes, procedures, and standards that meet existing and emerging regulatory requirements. (i.e.g, HIPAA, PCI-DSS, SOX, SOC 1 2, GDPR, C5, CCPA) Acts in a leadership capacity for both Information Security and business unit teams for timely and effective delivery of enterprise-wide cybersecurity-based technology design, implementation, deployment, and support Provides consulting on best practices to internal customers to ensure processes are embedded at the correct time and frequency and to ensure compliance to security standards Define technical control requirements, evaluate existing tool effectiveness, and propose solutions to enhance the company s security posture Qualifications Minimum 15+ years experience implementing and supporting Information Technology enterprise-level tools with track record of creating enterprise wide scalable solutions based on industry standard security concepts, technical controls, and best practice frameworks Minimum 3+ years technical experience identifying technical and procedural gaps across information technology-focused solutions and processes Multiple years of experience with cloud computing workflows and infrastructure (i.e., AWS, MS Azure, and GCP) Expert-level knowledge and experience managing technical solutions and devices (i.e., Endpoint protections, firewalls, IDS/IPS, SIEMs, Endpoint detect response (EDR/XDR), sandboxing, vulnerability scanning tools, Identity access management (IAM/IDM), etc.) Extensive investigation and incident response experience analyzing log and forensic data from multiple sources (e.g., endpoint technologies, cloud, networking, server, cloud, etc.) Ability to proactively collaborate by sharing information, managing knowledge across many technology domains, and championing solutions for broad adoption to improve security posture Strong oral and written communication skills appropriate for consultation with all levels of management Proven leadership delivering on team goals, projects, and work efficiency showing drive to achieve results The ability to thrive in a fast-paced, dynamic environment A self-starter with a hands-on style, high level of energy, stamina, drive, and commendable organization and time management skills Education Bachelors degree in Information Systems, Computer Science, Information Security, and/or related work experience Professional qualifications are preferred: CISSP, SANS, GIAC, ITIL, or similar Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Job Description - Develop, manage, and support daily, weekly, and monthly reports using SQL and Power BI. Extract and transform data from various healthcare systems and databases for analysis and reporting purposes. Collaborate with business stakeholders to understand data reporting requirements and translate them into actionable reporting solutions. Create and maintain automated data pipelines and reporting workflows using AWS services Perform data quality checks, data validation, and troubleshooting of reporting issues. Design and implement dashboards and visualizations using Power BI to track key performance indicators (KPIs) and business metrics. Analyze large datasets to identify trends, issues, and opportunities for operational improvement. Assist with ad-hoc analysis and custom reporting requests from business leadership. Ensure compliance with healthcare regulations and standards such as HIPAA when handling sensitive data. Support the team in developing predictive analytics and advanced reporting solutions as the business evolves.

Engineering Manager Job Summary: We are seeking an experienced Engineering Manager to lead and drive the modernization and implementation efforts of our healthcare products. The ideal candidate will have a strong background in modernization projects, data migration, and cloud technologies, along with the ability to manage small to medium-sized development teams effectively. This role requires strategic thinking and solutioning, hands-on technical expertise, and excellent leadership skills to ensure successful project execution in a fast-paced environment. Key Responsibilities: Lead and manage a team of software engineers, ensuring project milestones and deliverables are met. Identify, plan, and mitigate development risks, oversee product quality validation and release processes. Oversee Development/modernization projects, including refactoring legacy systems and migrating to cloud-based architectures. Drive data migration initiatives, ensuring seamless transition and minimal disruption to business operations. Serve as Product Subject Matter Expert (SME) across all products and facilitate high-quality product engineering. Manage the implementation of new healthcare product features and enhancements. Collaborate with cross-functional teams, including product managers, architects, and QA teams, to align technical solutions with business objectives. Define and enforce engineering best practices, coding standards, and development methodologies. Stay up to date with emerging cloud technologies and frameworks, ensuring the adoption of scalable and secure solutions. Provide mentorship and guidance to engineers, fostering a culture of growth and innovation. Coordinate with recruiting for talent acquisition and manage hiring process for FTEs and contractors. Maintain focus on business support in all discussions and watch for emerging issues and opportunities. Motivate Team, Identify growth needs and skill gaps. Required Qualifications: 12+ years of software development experience, with at least 3 years in a managerial role. Proven experience in modernization projects, including refactoring and cloud migrations. Strong expertise in data migration, including planning, execution, and validation. Hands-on experience with cloud platforms (AWS, Azure, or Google Cloud) and cloud-native architectures. Experience managing small to medium-sized development teams (10-20 members). Strong programming background in .NET/JAVA, with experience in microservices and API development. Knowledge of healthcare industry standards (e.g., HIPAA, HL7, FHIR) is a plus. Excellent problem-solving skills and ability to make informed technical decisions. Strong communication and leadership skills to collaborate with stakeholders effectively. Experience with CI/CD pipelines, DevOps, and containerization (Docker, Kubernetes). Familiarity with enterprise healthcare solutions, EMRs, or related software will be an advantage Background in agile methodologies and experience with Agile project management tools.

What if the work you did every day could impact the lives of people you knowOr all of humanity At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Job Summary - Sr. Information Security Engineer (Associate Director) Job Description: Reporting to the Director, Information Security Engineering (DISE), this Sr. Information Security Engineer is a functional technical and team leader role at Illumina. Responsible for successfully executing enterprise-wide Information Security controls and processes that protect the company s data and functions across all business areas, adhering to data protection standards, procedures, regulatory oversight, and technical solutions for the Information Security department. Support of program control processes to ensure mitigation of risks and approved configuration certification of systems. This position requires experience, knowledge and skills in the areas of engineering, architecture, strategy, and design. Supporting established processes, analysis of computing environment, coordination, testing, hardware introduction and release, cybersecurity-based awareness and education, cloud security control management, and participation in periodic audits. Performs all duties in accordance with the company s policies and procedures, all state, federal, and country laws and regulations, wherein the company operates. Delivery of activity reporting, including metrics, environment impact, effectiveness progress, and performance indicators. The role will also assist with ensuring discretionary and regulatory audits are aligned with Illumina s current processes and procedures. Duties Responsibilities Assists in the execution of the Information Security Program, Data Governance practices, and Privacy assurance Analyzes risk of existing network and system architectures against correlating policies and risks, and provides appropriate remediation or risk reduction plans Evaluates ongoing practices and procedures, technical documentation, and diagrams for appropriate security measure maturity and effectiveness Independently leads projects, coordinates with team members and other technical departments, ensuring proper communication and management of the overall success through completion and validation Generates and monitors effective and actionable Information Security reporting across the InfoSec technical landscape and provides pertinent input to briefing presentations Executes as a reliable second line-of-defense via documented processes, controls, templates, and rigors Provide evidence for security controls that demonstrate processes, procedures, and standards that meet existing and emerging regulatory requirements. (i.e.g, HIPAA, PCI-DSS, SOX, SOC 1 2, GDPR, C5, CCPA) Acts in a leadership capacity for both Information Security and business unit teams for timely and effective delivery of enterprise-wide cybersecurity-based technology design, implementation, deployment, and support Provides consulting on best practices to internal customers to ensure processes are embedded at the correct time and frequency and to ensure compliance to security standards Define technical control requirements, evaluate existing tool effectiveness, and propose solutions to enhance the company s security posture Qualifications Minimum 15+ years experience implementing and supporting Information Technology enterprise-level tools with track record of creating enterprise wide scalable solutions based on industry standard security concepts, technical controls, and best practice frameworks Minimum 3+ years technical experience identifying technical and procedural gaps across information technology-focused solutions and processes Multiple years of experience with cloud computing workflows and infrastructure (i.e., AWS, MS Azure, and GCP) Expert-level knowledge and experience managing technical solutions and devices (i.e., Endpoint protections, firewalls, IDS/IPS, SIEMs, Endpoint detect response (EDR/XDR), sandboxing, vulnerability scanning tools, Identity access management (IAM/IDM), etc.) Extensive investigation and incident response experience analyzing log and forensic data from multiple sources (e.g., endpoint technologies, cloud, networking, server, cloud, etc.) Ability to proactively collaborate by sharing information, managing knowledge across many technology domains, and championing solutions for broad adoption to improve security posture Strong oral and written communication skills appropriate for consultation with all levels of management Proven leadership delivering on team goals, projects, and work efficiency showing drive to achieve results The ability to thrive in a fast-paced, dynamic environment A self-starter with a hands-on style, high level of energy, stamina, drive, and commendable organization and time management skills Education Bachelors degree in Information Systems, Computer Science, Information Security, and/or related work experience Professional qualifications are preferred: CISSP, SANS, GIAC, ITIL, or similar Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

About The Role About The Role : Interact with MetricStream"™s worldwide clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery. Perform requirement gathering, Gap analysis, functional testing, User Acceptance Testing, and end user training. Translate business requirements into functional specifications, user stories, and technical requirements, test plan and test cases for MetricStream implementation. Collaborate with development & QA teams to design and implement custom MetricStream solutions, ensuring alignment with GRC objectives and compliance standards. Review and approve test cases prepared by the QA organization. Understand and configure MetricStream products. Review Application User Guides and training material for MetricStream"™s customers. Stay up to date with the latest MetricStream features, functionalities, and industry best practices related to GRC, IRM, and risk management. Skills and Experience: 9- 14 years of experience. Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is necessary. Familiarity with the business processes of at least one of the verticals like Financial Services, Banking, Automotive, Retail, Pharmaceuticals, Healthcare, or food services is necessary. Familiarity with product-based analysis is valuable to have. Solid understanding of GRC and IRM processes, frameworks, and standards, such as ISO 27001, NIST, GDPR, HIPAA, and SOX, NIST if known is valuable. Understanding of Integration Methods- RESTApi, SFTP, ETL process is a good to have. Meticulous mindset with a focus on delivering high-quality results. Knowledge of Traceability matrix. Excellent problem solving, presentation, written and oral communication skills with adaptability skills. Exposure to AI/GenAI in sol "‹ Requirements Skills and Experience 9- 14 years of experience. Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is necessary. Familiarity with the business processes of at least one of the verticals like Financial Services, Banking, Automotive, Retail, Pharmaceuticals, Healthcare, or food services is necessary. Familiarity with product-based analysis is valuable to have. Solid understanding of GRC and IRM processes, frameworks, and standards, such as ISO 27001, NIST, GDPR, HIPAA, and SOX, NIST if known is valuable. Understanding of Integration Methods- RESTApi, SFTP, ETL process is a good to have. Meticulous mindset with a focus on delivering high-quality results. Knowledge of Traceability matrix. Excellent problem solving, presentation, written and oral communication skills with adaptability skills. Exposure to AI/GenAI in solutioning.

Dear Aspirants, Warm Greetings!! We are hiring for the following details, Position: - AR Analyst - AR Caller - Charge Entry & QC - Payment Salary: Based on Performance & Experienced Exp : Min 1 year Required Joining: Immediate Joiner / Maximum 10 days NB: Freshers do not apply Work from office only (Direct Walkins Only) Monday to Friday ( 11 am to 6 Pm ) Everyday contact person Vineetha HR ( 9600082835 ) Interview time (10 Am to 5 Pm) Bring 2 updated resumes Refer( HR Name Vineetha vs) Mail Id : vineetha@novigoservices.com Call / Whatsapp (9600082835) Refer HR Vineetha Location : Chennai , Ekkattuthangal Warm Regards, HR Recruiter Vineetha VS Novigo Integrated Services Pvt Ltd,Sai Sadhan, 1st Floor, TS # 125, North Phase,SIDCOIndustrial Estate, Ekkattuthangal, Chennai 32 Contact details:- HR Vineetha vineetha@novigoservices.com Call / Whatsapp ( 9600082835)

We are seeking a Technical Architect specializing in Healthcare Data Analytics with expertise in Google Cloud Platform (GCP). The role involves designing and implementing data solutions tailored to healthcare analytics requirements. The ideal candidate will have experience in GCP tools like BigQuery, Dataflow, Dataprep, and Healthcare APIs, and should stay up to date with GCP updates. Knowledge of healthcare data standards, compliance requirements (e.g., HIPAA), and healthcare interoperability is essential. The role requires experience in microservices, containerization (Docker, Kubernetes), and programming languages like Python and Spark. The candidate will lead the implementation of data analytics solutions and collaborate with cross-functional teams, data scientists, and engineers to deliver secure, scalable systems.

As a Security Analyst at Ignosis, you will play a crucial role in supporting Governance, Risk, and Compliance (GRC) activities, ensuring smooth execution of cybersecurity initiatives. You will be responsible for third-party risk assessments, IT cybersecurity risk management, and cloud governance to maintain compliance with industry frameworks such as DPDP, SOC-2 and ISO 27001. Your contributions will be instrumental in strengthening Ignosis security posture and ensuring the highest standards of cybersecurity compliance. Responsibilities: Leading the development and implementation of the company s information security strategy. Overseeing the protection of company data, intellectual property, and technology assets from cyber threats. Developing and enforcing security policies, procedures, and protocols that align with business goals and regulatory requirements. Identifying and mitigating security risks, ensuring the organisation remains resilient against emerging threats. Ensuring the company s compliance with industry standards and regulations. Managing security audits, compliance assessments, incident response processes, and investigating security breaches. Collaborating with cross-functional teams to integrate security measures into the company s IT and business operations. Develop, implement, and maintain a comprehensive security program that includes cyber defence, data protection, and security operations. Conduct risk assessments, identify vulnerabilities, and prioritise remediation efforts to reduce risk exposure. Oversee security incident detection, response, and recovery, ensuring swift mitigation of potential breaches. Manage the security architecture, tools, and technologies deployed across the organisation s IT infrastructure. Coordinate with legal, compliance, and regulatory teams to ensure compliance with data protection laws, such as GDPR and HIPAA. Monitor security metrics and report on the organisation s security posture to executive leadership. Lead security awareness training programs for employees to promote a culture of cybersecurity across the organisation. Stay updated on cybersecurity trends, technologies, and best practices to enhance security measures proactively. Skills Attributes for Success: Strong stakeholder management and communication skills. Working knowledge of security frameworks and standards (ISO 27001, SOC 2, etc. Basic understanding of cloud security principles. Experience in risk assessment methodologies (qualitative/quantitative). Excellent analytical and problem-solving abilities. Proficiency in creating and delivering security reports and presentations. Preferred Education Experience: Bachelor s or Master s degree in a relevant field (or equivalent experience). 3 + years of experience in Third-Party Risk Management, Information Security, and Audit Compliance. Minimum 2 years of experience in TPRM, internal audit, or risk management. Internal Auditing ISO/IEC 27001:2013, 2022 certification is preferred Experience with AI/ML security and Cloud FinOps is a plus. What s in it for you Work on cutting-edge security initiatives in a fast-growing FinTech environment. Collaborate with the largest banks, NBFCs, and FinTech players in India to solve critical security challenges. Gain exposure to Digital Public Infrastructure projects like Account Aggregator (AA) and OCEN-ONDC, shaping the next UPI-like transformation in India. Competitive industry compensation and career growth opportunities.

SUMMARY: Join our team of resourceful, technical experts, who are ambassadors of our world-class support team, which strives for radical customer delight every day. The Service Desk Systems Specialist will need to be Skilled at providing end user support in a complex, 24 x 7 environment. Must be able to communicate effectively with technical and non-technical users. Broad familiarity with information technology, both hardware and software. This position will report to the Global Service Desk Manager and will involve daily interactions with other technical staff and end users. We are looking for someone who has a great positive attitude that is highly motivated to learn and grow within the organization. REPORTING TO/DEPARTMENT: Reports to the Global Service Desk Manager in the IT department. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performing basic troubleshooting tasks and operating system support on Microsoft Windows OS and Mac OS X. Setting up new users' systems and environments, including hardware and software. Support A/V needs for company town halls and day-to-day meetings. Mobile device setup, installation and /or post installation support. Participate in projects related to Corporate desktop computing such as email, anti-virus software, archiving, backups. Maintains passwords, data integrity, and file security for the desktop environment. Document standards, best practices and policies and contribute to IT FAQ and Knowledge Base. Act as first point of contact for problems experienced by end users. Troubleshoot, diagnose, and solve issues that arise and escalate issues if necessary. Provide remote support for local and remote users. Evaluate and review upcoming technologies (software/hardware), including computers, mobile devices, peripherals for applicability to IT. Maintain detailed hardware and software inventory records. Maintain a world class customer-service oriented atmosphere for the service desk, which includes ensuring prompt response, effective communication, and delivery of solutions for reported issues. Execute compliance activities within IT Support such as the first and last day of work, software purchasing processes i.e. SOX, HIPAA, Internal Audit, Software license compliance, etc. Manage global asset management database, including maintaining appropriate inventory level of all hardware and software to ensure timely resolution. Manages escalation process to the IT Leadership. Weekly report documenting all project related activities in progress and time spent (forecasted and actual) along with the % complete and overall status of tasks and projects to the Reporting Manager Keep Reporting Manager appraised of all activities and related progress Help promote positive, growth mindset and collaborative, collegial working environment Perform other duties as assigned. REQUIRED QUALIFICATIONS : Preferred or Desired : Previous experience in a SOX and HIPAA controlled environment is preferred Microsoft or A+ Certification is a plus. A B.S degree in Computer Science or related technical discipline from an accredited college or university. Required : Requires 2 to 5 years experience in a desktop or service desk support role. Demonstrated knowledge of installing, configuring, and supporting the following: Mac OS, Jamf, Windows OS, Microsoft Active Directory, Microsoft Office 365, computer deployment, VPN, MFA, Intune, OKTA, SCCM basic knowledge, Zoom Product suite, and related application and system troubleshooting. Ability to follow written and verbal instructions, willingness to learn new procedures and tasks. Ability to relate and interact with both technical and non-technical users. Has strong analytical and problem-solving skills. Demonstrate individual effectiveness and organization skills: flexibility, communication, time-management and interpersonal skills, with high attention to detail, and experience handling multiple projects/tasks simultaneously while meeting deadlines. Ability to work flexible/extended hours, including evenings and/or weekends as required and as part of afterhours issue escalation. Possess excellent written and verbal communication skills. Proven strong customer service orientation and the ability to establish cooperative working relationships, to effectively address difficult interpersonal issues and to handle information confidentially. Ability to independently resolve routine problems with various software and hardware. Skilled in troubleshooting computer and network issues over the phone. Understanding of TCP/IP, VoIP and general networking. Experienced in implementing and supporting Windows and Mac clients and their technical eco-system in a global environment. Basic knowledge of computer hardware, including desktop, laptops, tablet and wireless devices, servers, printers, scanners, A/V equipment, and corporate phone systems. Basic knowledge of system management software such as enterprise backup and recovery, monitoring, eDiscovery, Microsoft productivity software, Anti-Virus, DNS, DHCP, etc.

Job Description Job Description Authorization Specialist / Head U.S. Medical Billing Position: Intake Specialist/Head Department: Medical Billing / Revenue Cycle Management Location: Work from Office Reports To: RCM Manager Job Summary: The Authorization Specialist / Head U.S. Medical Billing is responsible for managing patient referrals, verifying insurance eligibility, obtaining prior authorizations/LOA, and ensuring all necessary documentation is collected for seamless billing and claims processing. This role requires excellent communication skills, attention to detail, and a deep understanding of medical billing procedures. Key Responsibilities: Referral Intake Processing: Receive and review patient referrals from providers or healthcare facilities. Verify patient demographics and insurance details in the system. Ensure all required documentation (insurance cards, physician orders, prescriptions, etc.) is obtained. Insurance Verification Authorization: Verify patient eligibility and benefits with primary and secondary insurance. Obtain prior authorizations/LOA and approvals as required by the insurance provider. Track authorization status and follow up on pending requests. Communicate authorization approvals or denials to the relevant teams. Data Entry Documentation: Accurately enter patient and insurance information into the billing system. Maintain up to date records of all referrals, authorizations, and eligibility checks. Ensure compliance with HIPAA and company policies regarding patient data security. Coordination Communication: Act as a liaison between the billing team, providers, and insurance companies. Communicate with patients regarding insurance coverage, co pays, and out of pocket costs when necessary. Collaborate with the RCM team to resolve issues related to eligibility, benefits, and authorizations. Qualifications Requirements & Qualifications: Education: Bachelors or Masters degree. Experience: Minimum of 10 years of experience in med

We are seeking a dynamic and experienced Training Manager to oversee the training needs of a team comprising up to 500-600 employees. • The ideal candidate will have strong leadership skills to manage a team of training trainers and drive the effective execution of training programs. • They will be accountable for various aspects of training, including new hire training, performance monitoring during the initial period, and continuous knowledge management during regular operations. • People Management: Lead and mentor a team of training trainers to ensure they meet their objectives and deliverables effectively Training • Program Development: Collaborate with stakeholders to design comprehensive process training plans tailored to the organization's needs. Assess and enhance the effectiveness of training materials, including Standard Operating Procedures (SOPs), Participant and Facilitator Guides, and Learning Check Points. • Execution and Oversight: Execute training deliverables under the guidance of the Training Manager, ensuring alignment with organizational goals and standards. Conduct audits, Performance Knowledge Transfer (PKT) calibrations with Quality Assurance (QA), and Training Needs Assessments (TNA) for employees in day-to-day operations. • Monitoring and Improvement: Track and provide detailed updates on the progress of training batches, identifying areas for improvement and optimization. Conduct periodic follow-ups on below quality (BQ) employees, providing tailored training and refreshers to enhance performance. • Certification and Development Programs: Organize certification programs and other developmental workshops for auxiliary trainers to enhance their skills and capabilities.• Process Improvement: Regularly review and revise standard operating procedures (SOPs) in consultation with clients, ensuring alignment with best practices and evolving business needs. • Compliance and Reporting: Ensure adherence to training governance mechanisms outlined in the Training Standard Document (TSD).Prepare, publish, and maintain various training reports and dashboards to track key performance indicators and inform decision-making. Qualifications Graduate is a must

We are seeking a Software Engineer to join our growing team! Responsibilities Qualifications A Day in the Life The Software Engineer position is responsible for writing application code to contribute to the full lifecycle of development from concept to post-production support and maintenance of server / OS / desktop / web applications and services. This position will develop application code, contribute to version-controlled source code repositories and will manage assigned tasks to create measurable value and deliver software to market using industry recognized agile methodologies and best practices. The Sr. Software Engineer will be responsible for coding according to prescribed standards and guidelines set forth by the architects and leadership teams and must demonstrate quality, brevity and timeliness in all deliverables.* DUTIES RESPONSIBILITIES Develop application code according to requirements and assigned tasks Contribute to lifecycle Flow and value streams by following prescribed methodologies and best practices Maintain balance of business and technical acumen in decision making Follow source-code management and work item tracking best practices Contribute to the estimation process during planning exercises Provide consultation to development management team Competencies Must demonstrate good decision making and effective business acumen Must maintain confidentiality of work-related information and materials Must have a growth mindset and subscribe to a continuous learning philosophy Demonstrate expertise and mastery in your area of technology and industry Must establish and maintain effective working relationships We would love to chat if you have... 3-5 years professional hands-on experience performing software development Expert knowledge with respect to the following: o C++, C#, .NET (CLR, Framework, Standard and Core 5+) o SQL Server (Fluent with stored procedures, functions, indexes, views, profiler, tracing) o Web Services (gRPC, REST) o ASP.NET Core and Web API o Unit and integration tests (MSTest, xUnit, NUnit, mocking) Expert knowledge of toolsets such as: o Azure Pipeline/Jenkins o Git/TFS/SVN o Azure DevOps/Jira Nice to have skills: o Containers, Docker, Kubernetes o PowerShell o Application Telemetry o NuGet o Postman or similar o Swagger, Open API, GraphQL o Java script / Angular SDLC Methodologies: o Agile, Scaled Agile Non-functional Requirements: o Scaling, performance Design o Design patterns, SOLID Principles o Architectural patterns, microservices o Code quality, clean code Ability to collaborate, validate and assist prioritizing requirements for projects and request Ability to properly assess and articulate risk Preferred Education and Experience B.S. or higher in computer science/technology field preferred or equivalent industry experience Excellent customer-service orientation Effective delegation of tasks and follow-up Lead technology assessments and author recommendations Knowledgeable of system and software quality assurance best practices and methodologies Capable of meeting deadlines and focuses on results and value creation Capable of professionally resolving team issues/conflicts Works well with customers and vendors, knows when and how hard to push to maintain a stable and reliable environment Capable of leading research into application development issues to successful completion Self-motivated and directed Capable of prioritizing and execution of tasks in a high-pressure environment Knowledge of applicable data privacy practices and regulations preferred (PCI, PII, PHI, HIPAA, GDPR, ADA, etc.) WORKING CONDITIONS Normal office environment Extending viewing of computer screens ESSENTIAL FUNCTIONS Spends time at a computer workstation and desk. Moves throughout department or other locations to access or exchange information. May involve carrying loads up to 50 lbs. and being able to remain in a stationary position. May involve lowering oneself to file, and reaching, twisting or turning. Involves handling office materials, typing, writing and other tasks that require manual dexterity. Continuous listening Ability to communicate information. This job may require accommodating different bodily movements and physical abilities.

Job Description: Configure and customize the EHR system according to specifications provided by the Implementation Specialist, Project Coordinators, CSM and Vendor, including clinical workflows, templates, order sets, and other clinical configurations. Ensure that all configurations align with industry standards, regulatory guidelines (such as HIPAA), and best practices in healthcare IT. Developing Knowledge: Seeks less guidance; comfortable analyzing facts and making decisions but keeps supervisor informed and involved as appropriate; Adherence to Ticket Productivity goals and SLA/SLO requirements; Resolve moderate to high complexity/priority requests with consistent quality. Clearly understands customer business needs and formulates accurate resolutions in addressing the customer needs and proactively assists teammates with request resolutions. Breakdown of tasks per type (nomenclature dependent on ticketing solution): Low complexity/priority tasks: 25% Moderate/High complexity/priority tasks: 75% Seeks less guidance; Resolve moderate to high complexity/priority requests with consistent quality. Maintains customer records by updating account information in CRM. Communicate or connect frequently with the client to understand their requirement, and data gathering, and close the task once completed. Complete all the assigned tickets on a timely and accurate quality assurance. Effectively communicates (Verbal, Listening, and Written) with team, leadership, and Implementation Specialist, Project Coordinators, CSM and Vendor; Ability to ask probing questions based on effective listening. Creates a positive team environment with motivation and energy. Gains and maintains the trust and confidence of team members by demonstrating integrity, accountability, and flexibility. Proactively assists teammates with request resolutions. Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.