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5.0 - 10.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

3 - 7 Lacs

Chennai

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 7.0 years

8 - 12 Lacs

Bengaluru

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Job Title - Information Security Management System (ISMS) domains + 9/10 + CF Management Level: 09 or 10 Location: Bangalore Must have skills: Information Security Management System (ISMS) domains Good to have skills: Software/Application Development, Cloud /infrastructure concepts Must have skills: Excellent English communication skills both in speaking and writing Knowledge of Information Security concepts and Information Security Management System (ISMS) domains Information security risk analysis Able to confidently present and assert findings with global counterparts Able to handle and balance time when working on multiple tasks Good attention to details Experienced in auditing/assessment Willing to continuously learn Microsoft Office (Excel, Word, Outlook, MS Teams) Good to have skills: Basic knowledge or familiarity with Software/Application Development, Cloud /infrastructure concepts Knowledge on various data privacy regulations such as GDPR, PCI and HIPAA Job Summary : A Client Data Protection (CDP) assessment is a review of a client accounts CDP plan and implemented controls to ensure that the clients sensitive business and personnel data is safeguarded. The assessment is intended to address data protection issues related to applications, systems, and business processes. The CDP Assessor will: Gather relevant information via interviews, meetings with account teams, review of supporting artifacts, about the client account and their processes Identify by conducting Risk Analysis all areas or processes that are vulnerable and where client sensitive data may be compromised Identify, rate and document risks found in the assessment Recommend security measures to remediate assessment findings Follow-up with the account team to review progress for closing findings Learn and apply new data privacy regulations, risk on emerging technologies etc. Roles & Responsibilities: The CDP Assessor will: Gather relevant information via interviews, meetings with account teams, review of supporting artifacts, about the client account and their processes Identify by conducting Risk Analysis all areas or processes that are vulnerable and where client sensitive data may be compromised Identify, rate and document risks found in the assessment Recommend security measures to remediate assessment findings Follow-up with the account team to review progress for closing findings Learn and apply new data privacy regulations, risk on emerging technologies etc. Complete and submit timely required assessment deliverables Professional & Technical Skills: Holder of any of the following Certifications is preferred but not required: Certified Information Systems Security Professional (CISSP) Certified Information Systems Auditor (CISA) Information Security Management System (ISMS) 27001 Lead Auditor Additional Information: Work involves virtually meeting with teams from various Accenture locations around the world so there is a need from time to time to find an overlapping time with those teams that may be outside of the home location time-zone. About Our Company | AccentureQualification Experience: Minimum 2 year(s) of experience on Information Security-related work is required Educational Qualification: Bachelors degree in any Information Technology or Information Security course

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3.0 - 8.0 years

3 - 7 Lacs

Gurugram

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve software issues.- Collaborate with cross-functional teams to address system challenges.- Develop and implement software solutions to enhance system performance.- Conduct regular system audits to ensure data integrity and security.- Provide technical support and guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of database management systems.- Experience in troubleshooting software applications.- Knowledge of ITIL framework for service management.- Hands-on experience with incident management tools. Additional Information:- The candidate should have a minimum of 3 years of experience in Electronic Medical Records (EMR).- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

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15.0 - 20.0 years

5 - 9 Lacs

Chennai

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Amazon Web Services (AWS) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for an experienced AWS Cloud Specialist to help design, build, and maintain cloud infrastructure that supports robust and secure connectivity between AWS and Salesforce platforms. The ideal candidate will have strong practical knowledge of core AWS services, including EC2 (VMs), S3, IAM, CloudWatch, and VPC, as well as experience with advanced networking solutions like Direct Connect and NLB. This role is critical to ensuring smooth, secure integration and performance between cloud applications and Salesforce. Roles & Responsibilities:- Design and manage foundational AWS infrastructure components including:EC2 instances (VMs)S3 bucketsIAM roles, users, and policiesCloudWatch, CloudTrail for monitoring and auditing- Architect and implement secure AWS networking using VPC, subnets, route tables, NAT Gateways, and Network Load Balancers (NLBs).- Establish and maintain Salesforce-to-AWS connectivity using Direct Connect, VPNs, and Salesforce Private Connect.- Support Salesforce API integrations and ensure network performance for connected services.- Automate infrastructure provisioning and management using Terraform or CloudFormation.- Monitor system health, diagnose issues, and troubleshoot performance bottlenecks across AWS and Salesforce touchpoints.- Maintain clear documentation for architecture, configurations, procedures, and change management. Professional & Technical Skills: - Proficiency with core AWS services, including:EC2 (virtual machines)S3 (storage)IAM (identity & access management)CloudWatch, CloudTrail- Hands-on experience with:VPC design, subnets, security groups, route tablesDirect Connect, VPN, and hybrid network setupNetwork Load Balancer (NLB) and target group configuration- Understanding of Salesforce integration methods such as Private Connect and REST APIs- Familiarity with cloud networking and security best practices- Experience with Infrastructure-as-Code tools like Terraform or CloudFormation- Strong problem-solving, collaboration, and documentation skills- AWS Certifications (e.g., Solutions Architect Associate, Advanced Networking Specialty)- Exposure to API Gateway, Lambda, and serverless integration- Knowledge of Salesforce authentication protocols (OAuth2, SAML)- Scripting experience (e.g., Python, Bash) for automation tasks- Understanding of compliance standards (e.g., GDPR, HIPAA) and cloud cost optimization strategies Additional Information:- The candidate should have minimum 5 years of experience in Amazon Web Services (AWS).- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

3 - 7 Lacs

Chennai

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of system architecture and database management.- Experience in diagnosing and resolving software and hardware issues.- Knowledge of ITIL framework and incident management processes.- Hands-on experience with system monitoring and diagnostic tools. Additional Information:- The candidate should have a minimum of 3 years of experience in Electronic Medical Records (EMR).- work from office is mandatory for all working days- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

3 - 7 Lacs

Chennai

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

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2.0 - 7.0 years

3 - 7 Lacs

Chennai

Work from Office

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of database management and SQL queries.- Experience in system monitoring and performance optimization.- Knowledge of ITIL framework and incident management processes.- Hands-on experience in diagnosing and resolving software and hardware issues. Additional Information:- The candidate should have a minimum of 2 years of experience in Electronic Medical Records (EMR).- work from office is mandatory for all working days- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

3 - 7 Lacs

Navi Mumbai

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

3 - 7 Lacs

Hyderabad

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Hyderabad office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

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7.0 - 12.0 years

12 - 16 Lacs

Bengaluru

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Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Cloud Security Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will lead the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets).We have a requirement for an AWS Cloud Security Engineer to join our growing cloud security team within a leading global pharmaceutical company. The successful candidatewill play a key role in designing, implementing, and managing cloud security controls to protect sensitive data, research environments, and global infrastructure. This role will focus on AWS environments, ensuring compliance with industry regulations such as GxP, HIPAA, and GDPR. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform. Responsible for team decisions.- Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams- Lead the development and implementation of security policies and procedures- Ensure compliance with security standards and regulations- Design and implement AWS cloud security best practices across multi-accountenvironments, ensuring secure deployment of resources. Develop and manage security policies for AWS services including IAM, VPC, S3,RDS, EC2, Lambda, and EKS. Collaborate with DevOps and Infrastructure teams to build automated securityguardrails using Infrastructure as Code (IaC) tools (Terraform, CloudFormation,Ansible). Conduct regular security assessments, vulnerability scans, and penetrationtesting on AWS environments. Monitor AWS environments for security incidents and respond to alerts byworking closely with the Security Operations Center (SOC). Establish and maintain AWS security baselines and continuous compliancemonitoring for pharmaceutical applications. Participate in architecture reviews and threat modeling for new AWS servicesand applications to ensure security by design. Collaborate with governance and compliance teams to ensure cloudinfrastructure adheres to GxP, HIPAA, and GDPR standards. Manage AWS Control Tower security guardrails, SCPs (Service Control Policies),and AWS Config rules to enforce compliance. Provide support for audits, risk assessments, and incident investigations.Required Qualifications:Strong understanding of AWS security services (GuardDuty, Security Hub, Macie,Inspector, AWS WAF, etc.). Knowledge of IAM policies, federated identity management (SSO, SAML, andOIDC), and role-based access control (RBAC). Familiarity with SIEM solutions, logging, and monitoring tools (Splunk, ELK, AWSCloudWatch). Understanding of Kubernetes security (EKS) and containerized applicationsecurity practices. Exposure to pharmaceutical data management, clinical research applications, orbioinformatics platformsCollaborative mindset with a passion for continuous learning and improvement Professional & Technical Skills: -Experience with AWS Control Tower, AWS Organizations, and multi-accountstrategies.-Hands-on experience with cloud-native security tools, infrastructure automation,and DevSecOps practices.-Proficiency in scripting and automation (Python, Terraform, Shell, PowerShell).-Experience in regulated environments (pharmaceutical, healthcare, or financialservices) with understanding of GxP, HIPAA, or GDPR compliance.-AWS Security Specialty or Solutions Architect certification (Associate or higher).- Must Have Skills: Proficiency in Cloud Security Architecture and Strong understanding of cloud security principles.- Experience in designing and implementing secure cloud solutions- Knowledge of security frameworks such as ISO 27001 and NIST- Strong problem-solving and analytical skills.- Excellent written and verbal communication, with the ability to explain complexsecurity concepts to non-technical stakeholders. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Cloud Security Architecture-3-5 years of experience in cloud security, with a focus on AWS environments.- This position is based at our Bengaluru office- A 15 year full time education is required Qualification 15 years full time education

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3.0 - 8.0 years

3 - 7 Lacs

Hyderabad

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing system performance, and collaborating with cross-functional teams to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to analyze system performance and optimize operations.- Develop and implement solutions to enhance system efficiency and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain system configurations, troubleshooting steps, and resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of database management and SQL queries.- Experience in system monitoring and performance optimization.- Knowledge of ITIL framework and incident management processes.- Hands-on experience with system troubleshooting and issue resolution. Additional Information:- The candidate should have a minimum of 3 years of experience in Electronic Medical Records (EMR).- work from office is mandatory for all working days- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- work from office is mandatory for all working days- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English - Intermediate About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataYou will be responsible for developing and delivering business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for Ability to manage multiple stakeholdersAbility to perform under pressureAgility for quick learningPrioritization of workloadProblem-solving skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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7.0 - 12.0 years

5 - 9 Lacs

Ahmedabad

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Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : AWS Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Should be a Graduate Should be a AWS certified Summary :As an Application Designer with expertise in AWS Architecture, you will be responsible for designing and defining requirements for applications that meet business process and application requirements. Your typical day will involve working with cross-functional teams, analyzing business requirements, and designing scalable and secure AWS architectures. Roles & Responsibilities:- Design and develop scalable and secure AWS architectures for applications, ensuring high availability, fault tolerance, and disaster recovery.- Collaborate with cross-functional teams to analyze business requirements and design applications that meet business process and application requirements.- Develop and maintain technical documentation, including architecture diagrams, design documents, and standard operating procedures.- Provide technical guidance and mentorship to junior team members, ensuring adherence to best practices and standards for AWS architecture design and development.- Stay updated with the latest advancements in AWS architecture and cloud computing, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Expertise in AWS architecture design and development and Terraform .- Good To Have Skills: Experience with other cloud platforms such as Azure or Google Cloud Platform.- Strong understanding of cloud computing concepts and principles, including Infrastructure as Code (IaC), DevOps, and microservices architecture.- Experience with containerization technologies such as Docker and Kubernetes.- Experience with scripting languages such as Python or Bash.- Solid grasp of networking concepts and protocols, including TCP/IP, DNS, and VPN.- Experience with security and compliance frameworks such as SOC 2, PCI DSS, and HIPAA. Additional Information:- The candidate should have a minimum of 7.5 years of experience in AWS architecture design and development.- The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering scalable and secure AWS architectures.- This position is based at our Bengaluru office. Qualification Should be a Graduate Should be a AWS certified

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15.0 - 20.0 years

13 - 17 Lacs

Coimbatore

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Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Delivery Governance Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. You will also document the implementation of the cloud security controls and transition to cloud security-managed operations. Roles & Responsibilities:- 1. Identity and Access Management (IAM)IAM ensures that only authorized individuals have access to the systems and data they need to perform their job functions. Proper governance ensures compliance with security policies, legal regulations, and business requirements.Key Aspects:Identity Lifecycle Management:Governance involves defining policies for how identities are created, modified, and deleted. This includes managing user access rights and ensuring that users have appropriate permissions for their roles.Authentication and Authorization:Governance ensures that access is properly authenticated (e.g., multi-factor authentication) and authorized based on role-based or attribute-based access control.Compliance:IAM governance helps organizations adhere to industry regulations (e.g., GDPR, HIPAA) by enforcing policies around data access and ensuring that sensitive information is adequately protected.Audit and Monitoring:Regular audits and monitoring help ensure that access is being granted according to policy, and that improper access is flagged and remediated.2. Security Operations Center (SOC)A SOC is responsible for detecting, analyzing, and responding to security incidents and events in real-time. Governance in this area is crucial to ensuring that the SOC operates efficiently, effectively, and in line with corporate and legal requirements.Key Aspects:Incident Response:A key element of governance in SOC is ensuring that incident response procedures are well-defined, tested, and followed when a security breach or anomaly is detected.Monitoring and Detection:Ensuring that SOC uses appropriate tools (e.g., SIEM, IDS/IPS) to monitor network traffic and detect suspicious activities in real-time.Compliance and Reporting:The SOC must generate reports for regulatory compliance (e.g., PCI-DSS, NIST) and provide visibility into the organization's security posture.Continuous Improvement:Governance includes reviewing the performance of SOC teams, assessing incidents, and refining processes to improve the security posture over time.3. Network Security (NetSec)Network security governance focuses on protecting an organization's network infrastructure from internal and external threats. Proper governance ensures that network security policies are in place, enforced, and continuously reviewed.Key Aspects:Firewall and Perimeter Security:Ensuring that the network perimeter is adequately secured by firewalls, intrusion prevention systems (IPS), and other technologies.Network Segmentation:Governance involves defining policies around network segmentation to limit the spread of threats and control traffic flow.Encryption and Data Protection:Ensuring that sensitive data in transit and at rest is encrypted, and that secure communication protocols are enforced.Vulnerability Management:Network security governance requires regular vulnerability assessments and patch management to address known threats and weaknesses.Security Delivery Governance FrameworkTo ensure effective security governance across IAM, SOC, and NetSec, a comprehensive framework should include:Policies and Procedures:Clear, actionable security policies, procedures, and guidelines must be established and regularly updated. These should cover all aspects of IAM, SOC, and NetSec.Risk Management:Regular risk assessments to identify vulnerabilities and mitigate them proactively. This involves continuous evaluation of potential threats and alignment with the overall risk tolerance of the organization.Compliance and Legal :Governance must ensure that all activities related to IAM, SOC, and NetSec are compliant with relevant laws and regulations, such as GDPR, HIPAA, PCI-DSS, and more.Incident Management and Response:Well-defined processes for responding to incidents that include communication protocols, escalation procedures, and documentation to ensure compliance and improvement.Auditing and Reporting:Regular audits should be conducted across IAM systems, SOC operations, and network security controls to ensure compliance with the organizations security policies and regulatory requirements.Continuous Monitoring and Improvement:An ongoing process of reviewing and refining security strategies, implementing new technologies, and training staff to adapt to emerging threats. Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Delivery Governance.- Strong understanding of security architecture principles.- Experience in implementing security controls in cloud environments.- Knowledge of regulatory compliance requirements.- Hands-on experience with security tools and technologies. Additional Information:- The candidate should have a minimum of 12 years of experience in Security Delivery Governance.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

13 - 17 Lacs

Bengaluru

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Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : SailPoint IdentityIQ Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer your typical day will involve collaborating with various teams to document the implementation of cloud security controls and facilitate the transition to cloud security-managed operations, ensuring that all security measures align with organizational objectives and compliance standards. You will engage in strategic discussions to enhance security protocols and contribute to the overall security posture of the organization. Roles & Responsibilities:- Work on Sailpoint IIQ development and integration- Collaborate with the team to perform.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Develop and maintain comprehensive documentation of security architecture and frameworks.- Conduct regular assessments and audits to ensure compliance with security policies and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SailPoint IdentityIQ.- Must have :Application onboarding experience, worked on Rules and workflows. Strong understanding of cloud security principles and best practices.- Experience with identity governance and administration solutions.- Familiarity with regulatory compliance frameworks such as GDPR, HIPAA, or ISO 27001.- Ability to analyze and mitigate security risks associated with cloud environments. Additional Information:- The candidate should have minimum 3 years of experience in SailPoint IdentityIQ.- This position is based in Bangalore.- A Bachelor or college degree in related field or equivalent work experience is required. Qualification 15 years full time education

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5.0 - 8.0 years

15 - 21 Lacs

Bengaluru

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About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying innovative solutions. We leverage valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and continuous growth. We're looking for an experienced Product Support Engineer III - DLP to join our Global Customer Support team. Reporting to the Manager, Product Support you'll be responsible for: Serving as the primary point of contact for escalated DLP issues, providing advanced troubleshooting and resolution for the escalated DLP cases Taking ownership of complex and critical cases, ensuring they are resolved effectively and efficiently Performing detailed root cause analysis to identify underlying issues and implement long-term solutions for the customers Working closely with product development, engineering, and other cross-functional teams to resolve issues and improve Zscaler DLP products and services Maintaining clear and proactive communication with customers throughout the escalation process, providing regular updates and managing expectations What We're Looking for (Minimum Qualifications) Minimum of 7+ years of experience in technical support, with at least 3 years focused on DLP/CASB solutions and escalations Expert knowledge of DLP technologies and tools (e.g., Symantec DLP, McAfee DLP, Forcepoint DLP, etc.) Experience with data loss prevention, securing SaaS and Cloud Access Security Brokers (CASB) Good understanding of Unix/Linux and Windows operating systems Strong understanding of data protection principles and practices What Will Make You Stand Out (Preferred Qualifications) Experience with scripting and automation e.g., Python, PowerShell Knowledge of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS) Familiarity with ticketing systems and support tools (e.g., ServiceNow, Salesforce, JIRA etc) #LI-Hybrid #LI-RR1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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2.0 - 7.0 years

5 - 10 Lacs

Hyderabad

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Primary Responsibilities: Lead a team of 25 - 30 certified coders. Maintains staff by orienting and training employees; maintains a safe, secure, and legal work environment Performance Management - Timeliness, Quality and Productivity metrics Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies Drive employee engagement and retention activities by sharing companys vision and goals, empowering employees on tasks as per their skill set, providing regular feedback etc. Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate in any discipline Certified coder from AAP/AHIMA 2+ years of experience as Team leader or Assistant Manager Experience in handling a team of minimum 15 Experience from medical coding background only Experience in performance management, coaching, supervision, quality management, results driven, foster teamwork, handles pressure, giving feedback Proven ability to use Microsoft Office Products (Excel, PowerPoint etc.) Proven ability to operate basic office equipment (copier and facsimile machine)

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2.0 - 6.0 years

5 - 9 Lacs

Hyderabad

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together Primary Responsibilities: Gather and analyze requirements for clinical data conversion projects Collaborate with clients and vendors to define project scope, timelines, and deliverables Prepare and transform clinical data for conversion activities Address and resolve data-related issues reported by clients Develop and maintain documentation and specifications for data conversion processes Monitor project progress and ensure timely completion of milestones Troubleshoot common database issues and provide technical support Ensure compliance with US healthcare regulations and standards Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Familiarity with US healthcare systems and regulations Knowledge of standard EHR/EMR clinical data workflows Understanding of healthcare clinical dictionaries Proficiency in EHR database architecture and data extraction/transformation using MS SQL Server Solid knowledge of stored procedures, triggers, and functions Proven excellent problem-solving and troubleshooting skills Solid communication and collaboration abilities

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2.0 - 7.0 years

4 - 8 Lacs

Bengaluru

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Lead a team of 25-30 certified coders. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities Performance Management - Timeliness, Quality and Productivity metrics Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate in any discipline Experience of handling HCC team (QRAO) for 2+ years as assistant manager or working as deputy manager Experience in Performance Management, Project Management, Coaching, Supervision, Quality Management, Results Driven, Developing Budgets, Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback Proven ability to use Microsoft Office Products (Excel, PowerPoint etc) Proven ability to operate basic office equipment (copier and facsimile machine)

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0.0 - 3.0 years

4 - 7 Lacs

Mumbai

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Primary Responsibilities: To be an effective participant in Class room training and clear the training assessments with 85% quality Consistently meet the targets set for MOCK charts Eligible employee will get confirmed as Junior Coder within a max of 6 months from the Joining Punctuality, Attendance and General Adherence to company policies, procedures and practices Strives to provide ideas to constantly improve the process Ensure adherence to external and internal quality and security standards (HIPPA/ISO/ISMS) Be an effective team player Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so #NTRQ Eligibility To apply to an internal job, employees must meet the following criteria SG 22 can apply will move laterally Performance rating in the last common review cycle of "Meets Expectations" or higher Not be on any active CAP (Corrective Action Plan) or active disciplinary action Time in Role Guidelines Should have been in your current position for a minimum of 12 months, if you have not met the recommended minimum time in role, discuss your career interest with your manager and gain alignment prior to applying. And share the alignment email with respective recruiter while applying Required Qualifications: Any degree in Life Science or Bio-Science Any degree in Pharmacy or Pharmaceutical Sciences Any degree in Nursing or Allied Health Any degree in Medicine

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5.0 - 8.0 years

5 - 7 Lacs

Gurugram

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Assistant Manager, HRO Responsibilities Expert in the entire domain of HRO like Travel, Insurance, Health & Welfare, marital status, preferred name, legal name, educational qualification etc. Manager/ process organizational changes for employees like Manager change, position change, job title, shift change, cost code/ center etc Assisting the Managers to initiate the transactions for the employee life cycle Coordinating with the staffing team for any new hire discrepancies Termination processing for RFT, interns, temp, consultaCOBRA, Medicare, HIPPA, 401K, Payroll, Visa & Immigrations, Onboarding & assimilation, Employees onboarding, Recruitment, different types of visa & process, concierge service, US HR Policies, Severance pay, mass termination, US taxes, W2, W4, F&F settlements to provide first level support to the employees Performing day-to-day work in HR operations & manage helpdesk calls for the same Managing international transfers, temp conversions and internal transfer Employees personal information change citizenship,nts and contractors Qualifications we seek in you! Minimum Qualifications Any Graduate Excellent soft skills to deal with the sensitive employee grievances or relations Excellent verbal, written, presentation and interpersonal skills in English Preferred qualifications PGDBM HR will be preferred Relevant experience in US HRO domain Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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8.0 - 10.0 years

13 - 18 Lacs

Hyderabad

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Job TitleSenior RWE Manager Job Location-Hyderabad/Gurugram Job Responsibilities- Develop and execute comprehensive RWE strategies by leading the end-to-end process of study conceptualization, including protocol development, statistical analysis planning, and implementation of complex observational studies utilizing advanced epidemiological methods. Lead teams in designing and implementing sophisticated cohort identification algorithms using structured and unstructured data, and direct large-scale data projects using multiple real-world data sources by overseeing data extraction, cleaning, and standardization while ensuring compliance and data reproducibility. Guide the implementation of advanced statistical methods for confounding control and bias mitigation and oversee the development and validation of models for patient stratification, treatment response prediction, and adverse event detection. Develop and maintain strategic partnerships with external stakeholders (key opinion leaders, data vendors, technology partners) while leading the evaluation and selection of fit-for-purpose data sources, analytical tools, and platforms. Establish and implement standard operating procedures for the RWE practice, including documentation standards, quality control processes, and validation requirements. Manage direct reports; Coach & Mentor junior team members in advanced analytical methods and oversee the development of reusable analytical frameworks and code libraries. Monitor and optimize project performance metrics (financial, operational, compliance), implement corrective actions, and maintain comprehensive documentation for audits. Qualification- Advanced degree (PhD, MD, PharmD) with focus in biostatistics, epidemiology, or related quantitative field 8-10+ years of hands-on experience in health data science and real-world evidence generation with strong understanding of statistical concepts and methodologies Demonstrated expertise in observational research methodology and causal inference Strong track record of leading complex analytical projects using healthcare databases Experience with regulatory-grade real-world evidence studies Must have Skills: - Advanced programming skills in Python (pandas, numpy, scikit-learn) and R (tidyverse, survival) Expertise in SQL for complex data manipulation in healthcare databases Proficiency in handling claims data (medical, pharmacy), understanding of coding systems (ICD-10, CPT, HCPCS, NDC) and experience with standardized vocabularies (SNOMED, RxNorm, LOINC) Experience with different RWD data sources (Optum, Marketscan, Healtverity, etc) and common data models (OMOP, PCORnet) Demonstrated ability to develop and validate various statistical algorithms Strong knowledge of statistical methods for confounding control and bias mitigation Experience with electronic health record data extraction and processing Expertise in implementing causal inference methods (PS matching, IPTW, g-methods) Behavioural Attributes (1) ability to execute assigned tasks both independently and collaboratively with minimal supervision (2) Proactiveness in identifying solutions to challenges (3) Growth mindset demonstrated through intellectual curiosity, critical thinking, and a drive for collective business success. Skills that give you an edge- Knowledge of distributed computing platforms (Spark, Hadoop) Expertise in natural language processing for unstructured EHR data Proficiency in version control systems (Git) and collaborative development Knowledge of FDA & EMA guidelines for RWE and regulatory submissions Knowledge of privacy frameworks (HIPAA, GDPR) and clinical data security Strong analytical skills to solve and model complex business requirements are a plus. We will provide– (Employee Value Proposition) Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-developmentonline Axtria Institute, knowledge sharing opportunities globally, learning opportunities through external certifications Sponsored Tech Talks & Hackathons Possibility to relocate to any Axtria office for short and long-term projects Benefit package -Health benefits -Retirement benefits -Paid time off -Flexible Benefits -Hybrid /FT Office/Remote

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3.0 - 7.0 years

7 - 12 Lacs

Noida

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Job Track Description: Requires experience in a professional, sales, or technical area through formal education. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results with teams and can complete work self-guided. A college or university degree required. General Profile Requires in-depth knowledge and experience. Uses best practices and understanding of business issues to improve products and services. Solves complex problems. Takes a new perspective using existing solutions. Works unaided and receives minimal guidance. Acts as a resource for colleagues with less experience. Functional Knowledge Understands and applies concepts in the field of expertise. Basic knowledge of related disciplines. Business Expertise Has knowledge of best practices and team integration. Is aware of the competition and what makes them different in the market. Impact Impacts a range of customer, operational, project, or service activities in teams. Works within broad guidelines and policies. Leadership Acts as a resource for colleagues with less experience. May guide small projects with manageable risks and resource requirements. Problem Solving Solves complex problems. Takes a new perspective on existing solutions. Exercises judgment based on reviewing many sources of information. Interpersonal Skills Explains difficult or sensitive information. Works to build consensus within a team. Responsibility Statements Serves as liaison between end-users and product development teams. Manages and communicates deliverable status to development teams. Reviews, defines, and documents project requirements. Examines requirements and defines technology solutions. Defines a go-to approach for system construction. Produces component specifications and translates these into detailed designs for implementation. Directs a small project team of business analysts across client portfolio projects. Helps prepare technical plans to ensure resources are available. Provides advice on technical aspects of system development and integration. Applies relevant technical strategies, policies, standards, and practices. Performs other duties as assigned. Complies with all policies and standards.

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