Officer - Technology Channel/ Customer support services SIP Academy India Pvt. Ltd.,

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for providing voice, chat, and email support to all franchisees. It is essential to have good communication skills and fluency in Hindi. Additionally, you will be required to handle franchise queries efficiently. As part of your duties, you will need to train franchisees and internal teams on software applications. Maintaining a support tracker of daily activities and collecting feedback from franchisees will be crucial aspects of the role. In case of technical issues or bugs, you are expected to escalate them to the software vendor for resolution. Occasional travel pan India, approximately 3 to 4 times a year, will be necessary. You will be supporting over 1000 franc...

Posted 4 months ago

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Warehouse Coordinator Nidi Consultancy

3.0 - 7.0 years

0 Lacs

kochi, kerala

On-site

As a Warehouse Supervisor, your primary responsibility will be to oversee all CFA activities and operations within the warehouse. This includes monitoring manpower utilization and productivity to ensure efficient operations. You will be responsible for overseeing timely order processing, dispatches, and collection entries in the system. Additionally, you will need to ensure that documentation, filing, record-keeping, and retrieval are conducted regularly. Daily and monthly stock audits and verifications are crucial aspects of this role, requiring you to maintain zero variance. Addressing customer and principal company queries promptly and effectively is essential. Monitoring staff performanc...

Posted 4 months ago

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