Software Development Engineer - Optical Networks Nokia

3.0 - 7.0 years

0 Lacs

karnataka

On-site

In an increasingly connected world, the pandemic has underscored the critical role of telecom networks in maintaining societal functionality. The Network Infrastructure group is leading a connectivity revolution by pushing boundaries to provide enhanced network capacity globally through ambition, innovation, and technical expertise. Join the Optical Networks division, where innovation converges with scalability in the AI-driven data center era. Following the merger with Infinera, two industry leaders have united to establish an optical networking powerhouse, combining cutting-edge technology with proven leadership to redefine connectivity's future. As a Software Rapid Response Engineer at Nokia, you will be instrumental in ensuring seamless operation of customer networks. Working closely with cross-functional teams, such as Software, Firmware, Hardware Engineering, Product Line Management, and Global Technical Support, you will address critical issues impacting major global Internet Content Providers (ICPs). Your duties will involve gathering feature requirements, conducting root cause analyses for field escalations, and delivering software solutions to enhance product performance. The dynamic work environment fosters innovation and teamwork, enabling you to actively contribute to system development lifecycle processes and shape the optical networking landscape. This role offers the opportunity to directly impact customer satisfaction, drive continuous improvement initiatives, and enhance support efficiency. **How You Will Contribute And What You Will Learn** - Collaborate cross-functionally with engineering, product management, and technical support teams to efficiently resolve customer network issues. - Engage directly with major global ICPs to gather feature requirements and facilitate on-boarding processes. - Investigate and troubleshoot both production and lab customer issues, performing detailed root cause analyses. - Deliver timely solutions and workarounds for customer issues, ensuring swift recovery during critical outages. - Contribute to the software release cycle by optimizing test plans and enhancing product functionalities based on field learnings. - Provide strategic recommendations for architectural changes and feature considerations based on customer use cases. - Develop tools and knowledge bases to empower service teams, minimize escalations, and improve support efficiency. - Drive process improvements within the engineering organization to enhance product reliability and prevent future issues. **Key Skills And Experience** - Engineering degree or Master's in Computer Science or Electronics with exceptional academic performance. - Profound knowledge of optical networking, including transponders, OLS, and related technologies. - Strong troubleshooting and debugging skills in production and lab environments. - Proficiency in programming languages C, C++, and Python for automation development. *Desired Skills* - Experience with coherent communication systems like QPSK, 16QAM, and 64QAM. - Familiarity with SDN technologies such as OpenFlow or OpenStack. - Working experience in system control plane protocols like OSPF, RSTP, MPLS, LDP. - Experience in high-availability design and performance analysis in hyperscale data centers. Nokia is dedicated to fostering innovation and technology leadership in mobile, fixed, and cloud networks, contributing to a more productive, sustainable, and inclusive world. The company values an inclusive work culture where new ideas are embraced, risks are taken, and authenticity is encouraged. Nokia provides continuous learning opportunities, well-being programs, mentoring initiatives, and a diverse team environment that promotes inclusivity and empowerment. As an equal opportunity employer, Nokia is committed to creating a culture of respect and inclusion, where all individuals can thrive and succeed.,

Posted 20 hours ago

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