5.0 - 10.0 years

5 - 12 Lacs

Gurgaon, Haryana, India

On-site

Role Overview: The Relationship Banking Team Lead is responsible for managing a team of Relationship Managers, driving business growth, enhancing client satisfaction, ensuring compliance, and collaborating with cross-functional teams. This role focuses on client acquisition, relationship deepening, performance tracking, and market intelligence to meet organizational objectives. Key Responsibilities: Team Leadership Lead, mentor, and coach the relationship banking team to achieve individual and collective goals Provide support in relationship management practices and ensure adherence to high service standards Client Relationship Management Build and sustain strong relationships with high-value clients Identify and understand client financial goals to offer customized banking solutions Enhance revenue opportunities through product recommendations and wallet share increase Business Development Drive new customer acquisition and expand market presence Partner with product teams to introduce and promote innovative banking services Risk Management Ensure compliance with internal policies and external regulatory norms Identify and mitigate risks associated with customer transactions and relationship management Performance Monitoring Track KPIs and financial metrics related to relationship banking functions Address performance gaps through timely interventions and support Market Intelligence Stay informed on industry trends, market conditions, and competitor actions Use insights to develop growth strategies and identify partnership opportunities Cross-functional Collaboration Work closely with product, credit, and operations teams to ensure seamless service delivery Coordinate efforts across departments to enhance the overall customer experience

Posted 6 days ago

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