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Head - CRM Amit Enterprises Housing Ltd.

15.0 - 17.0 years

0 Lacs

pune, maharashtra, india

On-site

Experience: 15+ years in CRM domain within real estate Role Overview Lead and elevate AEHL's CRM vertical by establishing and scaling end-to-end post-sales operations from banking, registration and collections to possession and customer engagement. Key Responsibilities Implement SOPs for post-sales operations including billing, collections, registrations, changes, and possessions. Drive team performance to achieve monthly targets for collections, registrations, and handovers. Lead customer conflict resolution with tact, empathy, and professionalism. Engage with homeowners, tenants, and landlords for account reconciliation and recovery. Collaborate with Legal, Finance, Sales, and Engineering ...

Posted 2 weeks ago

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