We are looking for a passionate and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, explaining products/services, and generating leads or closing sales. Key Responsibilities: Make outbound calls to potential customers to explain products/services Handle inbound calls and resolve customer queries efficiently Maintain records of calls and customer information in the CRM Follow up with interested customers and convert leads Meet daily/weekly/monthly call and sales targets Provide excellent customer service and build rapport Participate in training and team meetings as required
We are seeking a motivated and dynamic Client Relationship Executive to manage and nurture relationships with our clients. The role involves understanding client needs, ensuring service satisfaction, and supporting business growth by maintaining long-term professional relationships. Key ResponsibilitiesAct as the primary point of contact for clients and build strong, long-lasting relationships. Understand client requirements and coordinate with internal teams to deliver solutions. Ensure timely resolution of client queries, concerns, and feedback. Maintain regular communication with clients to ensure satisfaction and loyalty. Identify opportunities for upselling or cross-selling services to existing clients. Prepare and present client reports, updates, and performance reviews. Support the sales and business development team in client acquisition and retention strategies. Keep accurate records of client interactions and transactions in CRM systems. Stay updated with company products/services to provide relevant information to clients.