162 Hexaware Jobs - Page 6

We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in International Voice Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow th...

Hi, We are hiring for the Leading ITES Company for Associate/Sr Associate - Voice Support Role. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in International Voice Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >S...

Hi , We are hiring for the ITES Company for Quality Manager Role. Overview Quality Manager - Voice is to ensure that all voice-based interactions between agents and customers meet company and client standards for service quality, compliance, and customer satisfaction. To monitor, evaluate, and improve the quality of customer interactions over phone calls, ensuring consistency, professionalism, and adherence to scripts, policies, and performance standards. Key Skills: a) Should have prior experience with the Utility domain / service industry b) Overall 10 Years of Minimum experience in Utility Domain/Service Industry c) Graduate d) Should have more than 2 years experience as a Assistant or De...

Hi, We are hiring for the ITES Company for the Webcrawler Role. Overview A web crawler, spider, or search engine bot downloads and indexes content from all over the Internet. The goal of such a bot is to learn what (almost) every webpage on the web is about, so that the information can be retrieved when it's needed. Search engines use these bots to find relevant pages to display in search results. The bots are called "web crawlers" because crawling is the technical term for automatically accessing a website and obtaining data via a software program. Key Skills: a) Good to have the course completion/certification in any of the web development languages b) Minimum of 2 years of experience in w...

Greetings from KVC CONSULTANTS LTD!! Hiring now Service Desk Role for Pune location for an ITES MNC. Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Need Immediate Joiners) Job Locations : PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF Salary : For Fresher's:-Upto Rs 2.5 Lpa (16k inhand ) For Experienced:- Upto Rs 4 LPA ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS NOTE :- NEED IMMEDIATE JOINERS ONLY OR CAN JOIN WITHIN 15 DAYS Not for Candidates pursuing full time graduation Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like...

Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call Durga 9884244311 for more info Thanks Durga 9884244311

Hi, We are hiring for the Leading ITES Company for Risk Management Profile. Job Description : Primary interface for ECBO BPS Clusters & Clients on Process Risk Reviews / Inherent Risk Reviews (Audits) and Risk assessments. Leading audits with end-to-end ownership of audit planning, work allocation, fieldwork, and report issuance. Identification of Risks across Operational, Contractual & Data Security, Categorization of risks and Vulnerabilities across delivery and support functions. Effectively evaluating the materiality of issues and recommending effective control measures /process improvements to control the residual risks. Preparing comprehensive audit reports and presenting to Senior lea...

Greetings from KVC CONSULTANTS LTD. Profile 1: HIRING FOR LEADING MNCs for International Customer Support Eligible:- Graduates and Undergraduates Experience both may apply Minimum 6 months of experience in International Voice Process Location: Pune (Hinjewadi) Salary: upto 4.9lpa Profile 2 : Back End profile Eligible:- Graduates and Undergraduates Experience both may apply Minimum 6 months of experience in International Blended Process Location: Pune (Hinjewadi) Salary: upto 4.8lpa Profile 3: HIRING FOR LEADING MNCs for International Customer Support Minimum 6 months of experience in International Voice Process Location: Hyderabad (Hitech City) Salary: upto 4.7lpa ---------------------------...

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 14 years of experience in HRO Outsourcing industry of which at least 10+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptua...

Hi We are looking to hire an Onboarding Manager for a Leading ITES Company. Please go through the JD and Apply Key Responsibilities: 1. Workday System Administration & Support : Oversee and manage the Workday onboarding process for new hires across multiple global locations. Ensure new employees are properly set up in Workday, including completing necessary documentation, benefits enrollment, and tax forms. Provide guidance to new hires on how to navigate Workday for self-service tasks, such as updating personal information, viewing paystubs, and managing benefits. 2. Global Onboarding Coordination : Work closely with local HR teams to ensure that global compliance requirements are met withi...

Hi, We are hiring for the Leading ITES Company for HRO : Team Lead Profile. Job Description: Manage intake of new scope and draft, review, and update Standard Operating Procedures (SOPs) for HR administrative tasks to ensure consistency and clarity in execution. Handle and resolve HR administrative work scopes that are not supported or cannot be automated within the Oracle HCM, ensuring these tasks are completed efficiently. Execute the assigned manual administrative HR processes related to entire employee lifecycle management, ensuring all activities from hire to retire are supported including. Support the HR service delivery model by performing tasks that require a hands-on approach, ensur...

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language: Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice process calls with a focus on resolving customer queries efficiently. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve daily targets and goals. Maintain accurate records of all interactions with customers using CRM software. To Apply WhatsApp 'Hi' @ 9151555419...

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back The Relevant Profiles* Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BPO). Utilize excellent communication skills to effectively address customer issues and provide solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve daily targets and goals. To Apply What...

Greetings from KVC CONSULTANTS LTD !! We Are Hiring For International Service Desk Role With Leading IT Company. Job Locations : PUNE (HINJEWADI PHASE - 2) Job description: ANY GRADUATES 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS BOTH SIDES CABS Salary Structure : Rs 4lpa for 1+ years of experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize dow...

Hi, We are hiring for the Leading ITES Company for HR Manager Profile. Job Description: Minimum 10 years of experience in India HR domain. Knowledge of India process and system, starting from Hire to Retire cycle Knowledge to follow policies and procedures, advice on tax Exposure in forming Global Capability Center Take ownership to validate and approve HR, Recruitment, Workforce Admin, Payroll, Tax etc. Complete Hire to Retire cycle Ability to audit and provide reports timely Process-specific Responsibilities Experience in India HR area Helpdesk Experience of handling a wide range of diverse, sensitive and confidential activities within a customer facing environment. An understanding of Ind...

Hi, We are hiring for the Leading ITES Company for CEM Transformation Profile. Job Description: Atleast 10 to 15 Years with at least 8 to 9 years in managing contact centers, Customer Life Cycle journey; leading transformation solutions across Customer touch points Responsibilities Understand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc. Work on the transformation solutio...

Hi, We are hiring for the Leading ITES Company for Financial Planning & Analysis/Reporting (FPNA) Role. Job Description: Analyze current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses and capital expenditures Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance Oversee and manage the continued development of Budgeting, Financial Forecasting, Operating Plan and Modeling tools Ad-Hoc Reporting and Analysis Quarterly and Monthly Financial reports Implement and work with a Business Intelligence Tool and Dashboard reports Improve performance by evaluating processes to drive efficiencies and understan...

Job Overview: We are looking for a Banking Operations Executive with one year of hands-on experience in banking or financial services. The role involves processing routine transactions, supporting compliance and audit functions, and ensuring operational efficiency. Key Responsibilities: Process customer transactions such as account openings, fund transfers, NEFT/RTGS, and fixed deposits. Handle documentation and ensure compliance with KYC/AML norms. Perform daily reconciliation of transactions and balances Assist in back-office operations, including data entry and report generation. Support internal and external audits by preparing necessary reports and documentation. Coordinate with branch ...

Hi We are hiring for Leading ITES Company for Collection Process (Accounts Receivable) Job Description Need Minimum 1 year in OTC - Collection Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales , Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition...

Hi, We are hiring for the Leading ITES Company for OTC Billing Lead Role. Job Description: Minimum 8+ yrs of overall experience in OTC - Billing with minimum 1 year of experience as a Lead. Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recogniti...

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language: Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice process calls with a focus on resolving customer queries efficiently. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve daily targets and goals. Maintain accurate records of all interactions with customers using CRM software. To Apply WhatsApp 'Hi' @ 9151555419...

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back The Relevant Profiles* Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BPO). Utilize excellent communication skills to effectively address customer issues and provide solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve daily targets and goals. To Apply What...

Hi, We are hiring for the Leading ITES Company for Associate Role. Job description: A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via va...

Hi, We are hiring for the Leading ITES Company for Marketing Analytics Profile. Job Description: 3 years of specialized training and/or progressively responsible work-experience focused on process improvements, transformations and/or system implementations. Utilizing previous experience in CDPs (Customer data platforms) such as Adobe Experience Platform (RTCDP) or similar products; Having an enhanced understanding of customer profile segmentation and experience in 360 degree view of customers in CDP for further analytical processing and decision making; Showcasing proven track record of managing successful CDP implementation/management and delivering capabilities that drive business growth; ...

Greetings of the Day . Candidates who are residents of Hyderabad and are okay with Work From Office looking in a leading MNC ,we have a profile for you **KEY HIGHLIGHTS : Profile for WORLDS LARGEST IT MNC Customer Support Executive (Voice) Location: Hyderabad (Work From Office; Cabs Provided) Qualification : Graduate/ Undergraduate Good verbal communication skills in English Salary**: Upto Rs 4.75LPA 5 days working (Rotational Shifts) Minimum 6 months of experience is required in relevant field Profile - Customer Support Executive - (International Voice) Job location - Hyderabad (Hitech city) Qualification * Graduates & Undergraduates with Good Verbal --- communication skills in English Role...