75 Hexaware Jobs - Page 3

*AR caller *Graduation is must *Min 1.5 yrs exp into AR calling(denials/PH/HB knowledge} *sal-30% hike from previous sal *experience only *Night shift *Direct walk in *work from office *5 days *2 days off *chennai-OMR Call HR 9940812026/8925733223

Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal Sal 18k To 30k net Pls call keshav 9176188282 for more info Thanks keshav 9176188282

Hi, We are hiring for leading ITES Company for Sr Associate-Procure to Pay Profile . Role & responsibilities: Minimum 3 years experience in Procure to Pay (PTP) Required. Managing day-to-day Accounts Payable operations. Efficiently processed vendor invoices and maintained up-to-date in the system. Performed Oracle batch payments & sent payment reports to clients. Prioritizing overdue invoice payments with necessary approvals. Invoice processing of PO and Non-PO invoices including domestic and forex invoices of USD and EUR. Reporting includes APIL report, SFDC report, Pending allocation count, Total Processing count report, etc. Preparing allocation and distributing IVLs according to country-specific users on a timely basis. Resolving Invoice errors and re-routing invoices to ERPs for payment. Handling queries from suppliers and managing escalation-related invoices. Working experience of SAP & Oracle ERPs. MRBR clearing and analysis report. Vendor reconciliation, vendor payments, client calls and queries, other monthly reporting In-depth knowledge of EMEA Tax Prior experience in SAP workflow Good Knowledge of MS Office (Excel, Outlook) Key Skills: a) Min 2 Years Exp in P2P (Procure to Pay) b) EMEA Tax Knowledge Preferred c) SAP Knowledge d) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Job Code # 195

Hi, We are hiring for the ITES Company for the Digital Learning Coach Role. Job Description Overall work experience of 3 - 5 years as Digital Learning Coach. Should have provided support, guidance, and training to educators and learners to enhance their digital learning experiences. Should have excellent communication skills. Should have worked closely with various stakeholders to develop and implement effective digital learning strategies and ensured successful adoption of digital tools and platforms. Should have conducted training sessions and workshops for educators on effective use of digital learning tools and platforms. Should have developed and delivered professional development programs to enhance digital literacy and teaching skills. Should have created and maintained training materials, guides, and resources. Should have provided one-on-one coaching and mentoring to educators and learners. Should have offered ongoing support to troubleshoot issues and optimize the use of digital tools. Should have assisted in the integration of digital resources into curricula and lesson plans. Should have collaborated with educators to design and implement digital learning strategies and initiatives. Should have evaluated the effectiveness of digital learning programs and provided feedback for improvement. Should have monitored and assessed the impact of digital learning on student engagement and achievement. Should work closely with IT, administration, and other departments to ensure seamless integration of digital tools. Should participate in regular meetings to discuss progress, challenges, and opportunities. Should stay updated with the latest trends and best practices in digital learning and educational technology. Should Research and recommend new digital tools and resources to enhance learning experiences. Should foster a culture of continuous improvement and innovation in digital learning. Strong knowledge of digital learning tools, platforms, and educational technologies. Proven experience in digital learning, instructional coaching, or related roles. Key Skills: a) Minimum 3 years experience as Digital Learning Coach with Strong knowledge of digital learning tools, platforms, and educational technologies b) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 43

Hi, We are hiring for the ITES Company for the HRO L&D (UK Payroll) Role. Roles & Responsibilities a) Team Member Job Description Minimum 1 Years of Experience in UK payroll Should have experience in Payroll Processing (preferably UK payroll) Should have end to end experience in processing salary changes and various life cycle of employee pay component. Sound knowledge of statutory compliances of UK payroll Should know how to calculate Tax, Pensions Should be familiar with year start/Year end activities of UK payroll Should have experience in handling voice and email query of client/Customer/employee Good working experience in SAP Good working experience in MS office Excel, Word, PPT Ability to handle confidential information in a discreet, professional manner Ability to read comprehend and responds to emails Excellent written and oral communication skills Would be responsible in processing various payroll inputs from starter to leaver Would be responsible in doing payroll checks along with other team members. Would be responsible for processing various requests in relation to pension, leaves and taxes. Would be responsible in producing various payroll reports for stakeholders. Would be required to take active role in year start/END activities as well as UAT/UVT as per requirement Should be a team player and flexible ensuring that SLA/KPI are met b) Senior Team Member Job Description Minimum 3 Years of Experience in UK payroll & Minimum 4 Years in Team Handling Should have experience in end-to-end Payroll Processing for UK Should have end to end experience in processing time information. Sound knowledge of statutory compliances of UK payroll. Should know how to calculate Tax and NI components. Should be familiar with year start/Year end activities of UK payroll. Should be able to reconcile P11D Should have experience in handling voice and email queries of employees, managers and HRBPs. Should have experience in handling voice and email query of client/Customer/employees Excellent communication skills Good working experience in renowned HRMS, preferably SAP, Workday Good working experience in MS office Excel, Word, PPT Ability to handle confidential information in a discreet, professional manner Ability to read comprehend and responds to emails Would be responsible in processing various payroll inputs from starter to leaver Would be responsible in doing payroll checks along with other team members. Would be responsible for processing various requests in relation to pension, leaves and taxes. Would be responsible in producing various payroll reports for stakeholders. Would be required to take active role in year Start/End activities as well as UAT/UVT as per requirement Would be responsible in providing training to new joiners in US Payroll Would be responsible in Auditing cases processed by the team Should guide the team in resolving various complex queries. Should be a team player and flexible ensuring that SLA/KPI are met Key Skills: a) Minimum 1 Year of Experience in UK payroll b) Should be able to reconcile P11D c) Good working experience in SAP d) Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 24

Hi, We are hiring for the ITES Company for the Lease Management Role. Job Description • Minimum 3 years experience in finance and accounting roles preferably lease management • Qualified CA/CPA/ACCA or equivalent or graduate / post-graduate in commerce or MBA finance • Highest standards of accuracy and precision; highly organized • Strong analytical skills, Communication skills • Good understanding of oracle will be a plus • Real Estate experience in accounting including hands on experience handling lease accounting • Proficient in working in ERP like Oracle, SAP. • Exposure in SAP REFX is added advantage • IFRS 16 practical experience is required • Critical thinking and excellent problem-solving and analytical skills • Experience in service delivery; People Management skills. • Ability to identify and drive process improvements in-depth analysis • Manage end to end delivery of Lease Management • Supervise all sub-processes such as Contract Management, Cost Recoveries, Queries, Reporting, etc. • Identify day-to-day issues and resolve in consultation with the customer • SLA monitoring and improvements in processes • Ensure that books of Lease Management are updated on a regular basis • Ensure all relevant controls are in place and adherence to SOX compliance • Arrange for periodic trainings to the staff to be aware of the changes in the accounting policies and procedures as well as customer specific changes • Periodic calls and meetings with customer to discuss SLA compliance • Co-ordinate with various other functions such as technology, Quality etc Key Skills: a) Minimum 3 years experience in finance and accounting roles preferably lease management b) Qualified CA/CPA/ACCA or equivalent or graduate / post-graduate in commerce or MBA finance c) Proficient in working in ERP like Oracle, SAP To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 73

Hi, We are hiring for the ITES Company for the Webcrawler Role. Job Description • Minimum of 2 years of experience in working in website technologies • Website research to identify the newsworthy information • Identify the URLs and setup the robot via client tool based on the guidelines • Identify the coding/design of the website and then need to utilize on robot setup. • Previous experience in Website Research, website technologies • Writing small scripting to overcome the website issues in client tool while setting up the robot. • Knowledge of using browser tools to work and understand the website design and html tags. • Able to identify the html tags of the website content and need to utilize it while setting up robot. • Communicate to the customer and understand the requirement of the customer before setting up the robot and answering any queries raised by the customer • Ability to handle the ticketing system of the process. • Good Planning and Decision making skills • Ability to learn things and technologies quickly and adopt to it • Ability to prioritize task • Ability to meet deadlines • Ability to work under pressure • Time Management Competencies/Skills: • Good communication skills- Both verbal and written • Excellent comprehension and problem-solving skills. • Flexible to work in shifts as required by the business. • Team player and work in different teams. • Good skills in internet browsing and website technologies. • Good skills in MS Office. • Good to have the course completion/certification in any of the web development languages Key Skills: a) Good to have the course completion/certification in any of the web development languages b) Minimum of 2 years of experience in working in website technologies c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 74

Hi, We are hiring for the ITES Company for the Optimal Data Analyst Role. Job Description Bachelor's degree in discipline such as Supply Chain, Economic, Manufacturing, Technology, or Data Analytics to bring diversity and different perspectives Minimum 3 years of experience in data analysis with understanding of statistical methods and strong analytical skills Experience with database management, programming, statistical modelling and/or business intelligence (SQL, R, Python, JMP, Tableau, etc.) Experienced with and proficient in Microsoft Office Suite Lateral and logical thinking. The ability to think creatively and outside the box to solve unique and challenging problems Motivated self-starter Strong problem-solving tendencies Willing and able to push boundaries Goal-oriented, with a focus on utilizing data for insight Able to multi-task, prioritize and project manage independently in an environment with competing priorities Experience working in a technical, operational or manufacturing environment with the ability to translate that knowledge into financial opportunities Diverse functional experience, with a desire to use data in negotiations Excellent communication skills and a proven history of excelling in a collaborative environment as a key team player Working closely with technical teams, and other organizations to understand the product and data Finding and interpreting large data sets to help predict costs Learning and understanding Boeing's data resources and knowing when, how, and which to use and which not to use. Identifying, analyzing, and solve systematic problems, while maintaining focus on the bigger picture Working together with the team to ensure data analysis and developed algorithms can be appropriately applied for negotiation support Ensuring data collected, analyzed and presented result in actionable insights for negotiation support Engaging and participating in negotiation support, to bolster the use of data analytics within supplier negotiations Understanding high-level business objectives and continually align those objectives to meet needs of the business. Key Skills: a) Bachelor's degree in discipline such as Supply Chain, Economic, Manufacturing, Technology, or Data Analytics b) Minimum 3 years of experience in data analysis with understanding of statistical methods and strong analytical skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 20 b) For Position in Mumbai Search : Job Code # 21

Hi, We are hiring for the ITES Company for the US Recruiter Role. Job Description Minimum 2 years of experience in the role will be responsible to manage end to end recruitment life cycle for the US geography. Proficient in usage of applicant tracking system (ATS) with the ability to leverage its full potential. Strong understanding of recruitment processes and how data analytics can be applied to enhance HR functions. Excellent attention to detail with a strong commitment to data integrity and accuracy. Excellent English language skills, both verbal and written. Ability to manage work independently without supervision. A service-oriented mindset, equipped to manage and respond to a stakeholder requirement. Minimum 15 years of regular, full-time education (10th + 12th + 3 years of graduation) Non-technical Graduates in any stream Should be comfortable with night & rotational shifts Key Skills : a) Minimum 2 year experience in Bulk Hiring and End to End Recruitment Life Cycle b) Proficient in usage of applicant tracking system (ATS) c) MBA Preferred To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 11

Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Gurgaon, Hyderabad Freshers & experience with excellent communication skills US shift Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal Sal 18k To 30k net Pls call santoshi 9176198282 for more info Thanks santoshi 9176198282

i, We are hiring for the leading ITES company for Sr. Analyst Underwriter Profile. Please go through the JD and Apply Job description : Minimum 3 years of Underwriting experience in US Mortgage. Sound knowledge of US Residential mortgage Exposure of Underwriting processes & guidelines. Excellent critical thinking, problem solving and sound judgment. Analysis and Calculation of qualifying income from Salaried various tax documents such as 1040s, Schedule E, 1065, 1120, 1120S, K1, transcripts, etc. Well versed with FNMA. FHLMC, knowledge of GNMA and investor guidelines is an additional benefit Should have good analytical and problem-solving skills Should have decision-making skill when applying in business judgment Evaluate complete loan documents and should provide approval or denial decision Complete review of credit report to verify trade lines, derogatory accounts, public records and credit reconciliation Thorough income calculation Salaried income, business income, retired other income and rental income Complete review of Collateral and property valuation Assets verification include borrowers bank account statement, retirement accounts, mutual funds and other investments. Credit analysis based on borrowers Income, Asset, Liability and Collateral (4C of Underwriting) to determine the credit worthiness of a customer Validating and processing the Loan documents on behalf a Mortgage lender organization. Evaluating evidence of borrowers willingness and ability to repay the obligation Good communication, Presentation skills, Self-motivated and hard working To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 312 b) For Position in Chennai Search : Job Code # 314 c) b) For Position in Hyderabad Search : Job Code # 315

Hi We are hiring for Leading ITES Company for Collection Process (Accounts Receivable) Job Description Need Minimum 1 year in OTC - Collection Process (Accounts Receivable) Processing of Billing, ERP exposure, Sales , Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing Meeting SLA Dashboard Reports Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Skills Required Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 445

Hi, We are hiring for the Leading ITES Company for OTC Billing Lead Role. Job Description: Minimum 8+ yrs of overall experience in OTC - Billing with minimum 1 year of experience as a Lead. Processing of Billing, ERP exposure, Sales, Credit Card, Chargeback and refunds processing Account Reconciliations Passing of JVs in Client System Day to day query resolution and timely process escalations Month Closing and Meeting SLA Handling Client Calls Handling Escalation process Measuring KPIs Quality Initiatives Provided comprehensive cataloguing expertise to ensure pro-ducts were correctly listed and represented across platforms. Successfully completed projects ahead of deadline, earning recognition from managers. Responsibilities included: managing cataloguing projects; ensuring accuracy of product data; resolving customer enquiries; researching product information; creating product descriptions; streamlining processes for improved efficiency; and generating reports for management. Excellent communication Domain knowledge / Excellent skills in MS Office, especially MS Excel MS Visio (Process Maps) Customer Centricity / Effective delegation / Time management Commitment for excellence /Team handling. Key Skills: a) Minimum 8+ yrs of experience in OTC - Billing b) Minimum 1 year exp as Lead Role b) Knowledge of OTC Cycle c) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Job Code # 408

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) Job Location : Chennai Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles Language: Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice process calls with a focus on resolving customer queries efficiently. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve daily targets and goals. Maintain accurate records of all interactions with customers using CRM software. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back The Relevant Profiles* Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BPO). Utilize excellent communication skills to effectively address customer issues and provide solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve daily targets and goals. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)

Hi, We are hiring for the Leading ITES Company for Associate Role. Job description: A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Jaipur Search : Job Code # 276

Hi, We are hiring for the Leading ITES Company for Marketing Analytics Profile. Job Description: 3 years of specialized training and/or progressively responsible work-experience focused on process improvements, transformations and/or system implementations. Utilizing previous experience in CDPs (Customer data platforms) such as Adobe Experience Platform (RTCDP) or similar products; Having an enhanced understanding of customer profile segmentation and experience in 360 degree view of customers in CDP for further analytical processing and decision making; Showcasing proven track record of managing successful CDP implementation/management and delivering capabilities that drive business growth; Demonstrating work experience in data architecture and data modeling; preferably with experience working in CDP, CRM, paid media, social, and offline data; Ensuring an enhanced understanding of data-driven marketing, analytics and relevance / usage of real-time event data and associated attributes; Setting strategic direction and driving execution through collaboration with a cross-functional team; Demonstrating familiarity with CRM and Marketing Automation platforms (i.e. Salesforce Sales Cloud, Salesforce Marketing Cloud, etc.); Having extensive hands on expertise in implementing/administering Adobe Experience Cloud Products and marketing automation platforms and technologies; Ensuring an enhanced understanding of identity resolution components and the enabling technology i.e. profile merge rules, identity graph, identity service provider, etc.; Working with audience-based digital marketing strategy either at an agency or brand; Driving project management through a full lifecycle, including the ability to prioritize, sequence, execute and deliver projects on time and on budget; Translating business requirements and objectives into segmentation strategies and audience building logic; Owning Adobe AEP and driving proactive platform ownership that is directly aligned to the day-to-day delivery of marketing tactics, and closely connected to the other digital marketing teams to develop capabilities and manage technology roadmap; Having oversight of the CDP technology solution (e.g. oversee steady state support teams, interact with business owner, plan for break / fix and other enhancements / maintenance); Driving how customer and prospect information is unified across sales, marketing and service channels; Collaborating with Insights team to refine and optimize measurement process; Implementing and refining Adobe Products and marketing automation system; Collaborating with Marketing leadership to evolve the use of data within the marketing function allowing us to stay ahead, responding to clients in real-time, and limiting redundancy. Key Skills: a) 6+ years of experience with minimum 3 years of specialized training focused on process improvements or transformations b) Working experience with audience-based digital marketing strategy either at an agency or brand c) Demonstrating work experience in data architecture and data modeling d) Having oversight of the CDP technology solution e) Any Graduate To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 515

Greetings of the Day . Candidates who are residents of Hyderabad and are okay with Work From Office looking in a leading MNC ,we have a profile for you **KEY HIGHLIGHTS : Profile for WORLDS LARGEST IT MNC Customer Support Executive (Voice) Location: Hyderabad (Work From Office; Cabs Provided) Qualification : Graduate/ Undergraduate Good verbal communication skills in English Salary**: Upto Rs 4.75LPA 5 days working (Rotational Shifts) Minimum 6 months of experience is required in relevant field Profile - Customer Support Executive - (International Voice) Job location - Hyderabad (Hitech city) Qualification * Graduates & Undergraduates with Good Verbal --- communication skills in English Roles and Responsibilities in an International Voice Process BPO Customer Interaction: Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution: Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts: Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance:Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call.Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics: Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations: Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building: Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. Schedule your interview kindly call or drop your resume on the given numbers HR AREESHA 9628373763 HR DIVYA 9821182650 HR VANSHIKA 9628373762 HR SIYA 7565006262 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING H.R Team KVC CONSULTANTS LTD. NO PLACEMENT CHARGES

Greetings from KVC CONSULTANTS LTD!! Hiring now Service Desk Role for Pune & Bangalore location for an ITES MNC. Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 15 Days) Job Locations : PUNE (HINJEWADI PHASE - 2) Bangalore: JP Nagar. 5 WORKING DAYS 2 DAYS OFF Salary : Upto Rs 4 LPA ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD WITH YOUR RESUME . Simran : 9821182647 Riya : 9628373761 Not for Candidates pursuing full time graduation Not for Candidates who completed graduation from SOL Learning. ##NO PLACEMENT CHARGES##

Hi , We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Roles and Responsibilities Provide exceptional customer service to clients through phone, email, or chat support. Handle international voice calls from various countries such as UK, US, Canada, Australia, New Zealand, and more. Resolve customer queries related to products/services in a timely and efficient manner. Meet performance targets for quality metrics like AHT, Shrinkage, Attrition etc. Collaborate with team members to achieve common goals. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Mumbai Search : Job Code # 30

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Handle international customer calls, emails, and chats with a focus on providing excellent customer service. Resolve customer queries and concerns in a timely and professional manner. Work as part of a team to achieve daily targets and goals. Participate in training programs to improve communication skills and product knowledge. Maintain accurate records of all interactions with customers. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Pune Search : Job Code # 513

We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Exp : 1-5 Years Language : Proficient in English (Read + Write + Speak ) Job description: Candidate must be fluent in reading, writing and speaking English. Ability to communicate effectively with End Customers, Field Technicians and Personnel from other parts of the business. Possess effective problem-solving skills and have the ability to deliver timely resolution. Candidate needs to be Customer centric and should be committed to improve Customer experience. Ability to work under pressure and handle difficult Customers. Strong listening skills, being able to listen effectively and understand customers issues. Should be open to working in Shifts, Weekends and also participate in voluntary Overtime if there is a Business need. Should be a Team Player and contribute to Teams success. Support our operations by ensuring timely and efficient inbound call management to remove customer effort and to improve customer advocacy and experience throughout the activation process Provide first call resolution to support the management of the customers complaint or escalation when required. Ensure vulnerable customer issues are identified and acted upon or escalated accordingly. Engage customers by utilizing effective questioning techniques to identify the problem Ensure all legal & regulatory obligations are adhered to Work collaboratively with various stakeholders to resolve customer complaints and track escalations To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Kolkata Search : Associate Kolkata (Job Code # 245)

Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req Mumbai, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call Durga 9884244311 for more info Thanks Durga 9884244311

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS Salary Structure : Rs 4lpa for 1+ years of experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages.Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD WITH YOUR RESUME . AREESHA-9628373763 DIVYA-9821182650 VANSHIKA-9628373762 REBA-9628373764 SIYA-7565006262

Hi, We are hiring for the Leading ITES Company for Lead and Manager in Inventory Accounting Profile. Job Description: Minimum 5 to 10 Years experience in accounts payable, Accounts receivable Process, review, and work the daily Inventory costing reports and processes Balance weekly the inventory system report to the general ledger Assist with resolving inventory transfer differences between warehouses including preparing manual JEs as needed and account reconciliation Review open payable balance in prompt for warehouse transfers to ensure all receipts are reconciled timely Support/provide inputs for internal/external audit Ensuring delivery of the transitioned process as per SLA Account Analysis- balance sheet and P& L accounts Calculating Inventory Valuation Reserves Track and manage the companies inventory. This includes maintaining inventory records, conducting physical inventory counts, and reconciling inventory records to physical counts. Ensure that inventory levels are accurate. This includes identifying and correcting inventory errors, and recommending inventory levels based on sales forecasts and demand. Properly account for inventory. This includes ensuring that inventory is properly classified and valued and that inventory transactions are recorded in accordance with generally accepted accounting principles (GAAP). Minimize inventory costs. This includes identifying and implementing cost-saving measures, such as vendor consolidation and inventory optimization. KRA- Detailed knowledge of GL process and Accounting Experience Experience of working in Oracle, SAP Working knowledge in MS Office, especially MS Excel / Process Maps Balance Sheet Bank Reconciliation Accounts Receivable Accounts Payable Tally ERP Critical Skills Required: Graduation in Commerce / MBA (Finance) Strong understanding of inventory accounting principles and procedures. Excellent analytical and problem-solving skills. Spreadsheet skills to manipulate large quantities of data; knowledge of PivotTables and VLOOKUP functions. Ensure Global internal controls are completed daily and internal controls are adhered to. Maintain service level with customer base Measure progress against SLA and consistently satisfy customers in a metrics-focused organization Assist Specialist with maintaining and exceeding Operation Excellence, ensuring full compliance with internal and external audit reviews. Provide reporting to management on issues, projects, and processing statistics Carry out tasks to develop and attain team objectives. Participate in daily team huddles and Monthly team meetings Experience in Oracle is required Knowledge of quality initiatives required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Chennai Search : Inventory Accounting Chennai (Job Code # 219) a) For Position in Chennai Search : Inventory Accounting Chennai (Job Code # 220)