Key Responsibilities: Provide functional support for in Oracle HCM Fusion. Work on end-to-end configurations, customizations, and solution delivery across recruitment and time management processes. Analyse business requirements, map them to Oracle HCM Cloud capabilities, and design solutions accordingly. Perform system testing, issue resolution, and user support post go-live. Collaborate with cross-functional teams including technical developers, HR stakeholders, and global teams to ensure successful project execution. Support upgrades, patch analysis, and release readiness for ORC/OTL. Develop and maintain system documentation and user training materials. Required Skills & Qualifications: Minimum 3 years of experience with Oracle HCM Cloud . Strong understanding of HCM data models, approval workflows, security setup , and functional configurations . Ability to analyze and resolve complex issues independently. Excellent written and verbal communication skills. Comfortable working in US shift.
Roles and Responsibilities 1. Requirement Gathering : Collaborate with business stakeholders to understand their financial management processes, requirements, and pain points. 2. Solution Design : Develop functional designs and solutions that leverage Oracle Fusion Financials modules to address business needs, such as General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets, etc. 3. Configuration and Customization : Configure Oracle Fusion Financials applications based on the business requirements. Customize and extend the applications using built-in tools and frameworks like Oracle Application Composer. 4. Testing: Develop and execute test plans to validate the functionality of the configured system. Ensure that the solution aligns with business requirements and industry best practices. 5. Data Migration : Collaborate with technical teams to define data migration strategies and oversee financial data migration from legacy systems to Oracle Fusion Financials. 6. User Training : Train end-users on effectively using the Oracle Fusion Financials applications. Create user documentation and guides. 7. Support and Troubleshooting : Provide Support to address user issues, troubleshoot problems, and ensure the systems smooth operation. 1. Ticket Management – The candidate is expected to manage the support tickets and resolve the issues/queries raised by the users. 2. SLA Management – The candidate must adhere to the SLA defined for the ticket severity. 3. User Training – The candidate must ensure the user training wherever required as per the issue trend 4. Coordination – Coordination with Cross-Functional Team for the Issue resolution 5. Communication – The candidate must have good communication to interact with the users. 6. Documentation / KB – The candidate needs to prepare the documentation for the issue resolutions. 8. Integration : Collaborate with technical teams to design and implement integrations between Oracle Fusion Financials and other systems, such as SCM, HRMS, and third-party applications. 9. Stay Current : Stay updated with the latest releases, features, and best practices related to Oracle Fusion Financials. Continuously enhance your knowledge and skills. Profile Requirements 1. Education: A bachelor’s degree in finance, Accounting, Business Administration, Information Systems, or a related field. Advanced degrees or certifications (such as Oracle certifications) are a plus. 2. Experience: Minimum 3 years of prior experience as an Oracle Fusion Financials Functional Consultant or similar ERP implementation roles. Experience with other Oracle E-Business Suite or Oracle Cloud applications is beneficial. 3. Candidate must have worked experience on Budget and Encumbrance Accounting. 4. Technical Skills: Proficiency in Oracle Fusion Financials modules, including configuration, customization, and integration. Knowledge of Oracle tools like Application Composer, Oracle Transactional Business Intelligence (OTBI), and Oracle Financial Reporting Studio. 5. Business Acumen: Strong understanding of financial and accounting processes, principles, and best practices. Ability to translate business requirements into effective system solutions. 6. Communication: Excellent communication and interpersonal skills. Ability to interact with technical and non-technical stakeholders, convey complex ideas clearly and provide training and support to end-users
Key Responsibilities: Handle inbound/outbound calls, emails, and chat for customer queries. Provide product guidance and basic troubleshooting support. Log customer interactions and ensure timely follow-ups. Coordinate with technical teams for issue resolution. Maintain high customer satisfaction and clear communication. Required Skills: Graduate in any discipline. Excellent English & Hindi communication skills. 12 years of experience in customer service or tele-calling preferred. Good computer skills (CRM, email, chat tools). Positive attitude, patience, and problem-solving ability.
Company: EnergyBots Pvt. Ltd. Product: FloSenso Smart Water Management System We are looking for dynamic and results-driven Sales Executives to promote and sell FloSenso , a smart water management system designed for homes and housing societies. The product helps users monitor water consumption, detect leaks, and reduce wastage through IoT-based technology. Key Responsibilities: Reach out to potential customers through calls and explain product features and benefits. Understand customer requirements and recommend suitable solutions. Manage and follow up on leads to achieve sales conversions. Maintain accurate records of customer interactions and sales activities. Achieve monthly and quarterly sales targets. Required Skills & Qualifications: Minimum 1 year of experience in B2C Sales / Tele-Sales / Inside Sales . Excellent verbal and written communication skills in English . Strong persuasive and relationship-building skills. Self-motivated, result-oriented, and passionate about innovative consumer products. What We Offer: Competitive salary with performance-based incentives. 5-day working Opportunity to represent a high-impact, technology-driven product. Collaborative and growth-focused work environment.
About Energy Bots Energy Bots integrates smart sensor-based devices and IoT technology to deliver cost-effective solutions in device management, connectivity, and application enablement. Our cloud platform, eBots , enables real-time smart technology for a sustainable and greener future. Our flagship product, FloSenso Automatic Water Level Controller , automates water level monitoring to reduce wastage and optimize usage for residential, commercial, and industrial applications. Shift Timing: 10:30 AM 07:30 PM Working Days: 5 Days Product Support: Provide technical support on IoT and embedded products to customers and internal teams. Identify and troubleshoot hardware and software issues related to IoT devices and embedded systems. Diagnose and resolve technical problems, escalating issues as necessary. Customer Interaction: Interact directly with customers to understand and resolve their technical inquiries. Communicate technical solutions clearly to both technical and non-technical customers and team members. Manage customer expectations regarding issue resolution timelines. Documentation and Training: Create and maintain technical documentation such as FAQs, troubleshooting guides, and knowledge base articles. Conduct training sessions internally on product features and troubleshooting procedures. Testing and Validation: Assist in testing new product releases and updates to ensure quality standards. Validate and replicate customer-reported issues in a controlled environment. Collaboration: Work closely with cross-functional teams including product development, assembly team, mobile application team, and sales team. Provide feedback to the product development team based on customer interactions and product usage. Qualifications: Experience: 1 to 2 years in a technical support role. Technical Skills: Understanding of IoT protocols (e.g., MQTT, HTTP), embedded systems architecture, hardware, and firmware. Soft Skills: Ability to identify, troubleshoot, and resolve technical issues within defined timelines. Experience of Strong follow up with Customers plus the Installation Team (being outsourced to the Plumber/electrician Network in the coming days ). Troubleshooting Skills: Ability to systematically diagnose and resolve complex technical issues remotely and on-site. Communication Skills: Excellent verbal and written communication skills. Customer Focus: Prior experience in a customer-facing technical support role preferred. Team Player: Ability to collaborate effectively in a cross-functional team environment. Education: Graduate in Electronics, E&C, Computer Science, Electrical Engineering, or related fields; relevant experience can substitute formal education. Additional Considerations: Remote Support: Flexibility in working hours to provide remote support to customers across India. Travel: Occasional local travel required for on-site customer support.
Required Skills: Oracle EBS Database knowledge, table names, and views Must have good hands-on experience using Oracle e-Business R12 with India Localization BI Publisher / XML Reporting Development Good experience in PL/SQL programming Integration / Bolt-On Tool Experience Expert on Oracle Development Tools e.g., Forms, Reports, Workflow, Interface Basic Knowledge of Purchasing and Financial Modules Experience in extracting/loading data with various formats e.g., XL, CSV, Text Files Optional Skills / Good to Have: Functional Knowledge of Oracle EBS Financials / Purchasing Modules Job Responsibilities: Gather, understand, and map the Client business needs about existing system processes Identify, review, and prioritize the Client system gaps and propose system workarounds or customization solutions Design / Develop RICEW / CEMLI objects as per Solution requirement Interaction with Customers on Technical Requirements Provide Support on Existing Applications and Resolve Support Issues Support and Troubleshooting: Provide Support to address user issues, troubleshoot problems, and ensure the systems smooth operation. Ticket Management—The candidate is expected to manage support tickets and resolve users' issues/queries. SLA Management—The candidate must adhere to the SLA defined for the ticket severity. User Training—The candidate must ensure the user training wherever required as per the issue trend. Coordination—Coordination with Functional Team for the Issue resolution. Communication—The candidate must have effective communication to interact with the users. Documentation / KB—The candidate needs to prepare the documentation for the issue resolutions.