4 Heuristic Evaluations Jobs

Avalara is looking for a Senior User Researcher to join the UX team remotely from India. In this role, you will play a key part in driving research efforts for global products, focusing primarily on the U.S. and European markets. Collaborating closely with product managers, UX designers, and engineers, your work will involve uncovering user needs, behaviors, and motivations to shape product experiences and drive business impact. As a Senior User Researcher, your responsibilities will include leading research projects from planning to execution, analyzing data, and delivering actionable insights. You will utilize various qualitative and quantitative research methods to create user-centered solutions in collaboration with cross-functional teams. Key Responsibilities: - Lead end-to-end research projects, from scoping and planning to analysis and delivery of insights. - Partner with product teams to identify research needs and ensure a user-centered approach. - Conduct usability studies, interviews, surveys, ethnographic studies, and heuristic evaluations. - Perform research with U.S. and European-based users to understand market-specific needs. - Analyze qualitative and quantitative data to communicate research findings effectively. - Advocate for the user and ensure research insights influence decision-making. - Document findings in user personas, journey maps, reports, and presentations. - Stay updated on industry trends and recommend new research methods for improvement. Qualifications: - 8+ years of user research experience for digital products, preferably in global contexts. - Expertise in qualitative and quantitative research methodologies. - Experience working with U.S. and/or European markets is desirable. - Strong communication and collaboration skills. - Familiarity with UX design principles and product development processes. - Ability to work in a fast-paced environment and adapt research approaches. - Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Anthropology, Sociology, or related field. In this role, you will collaborate with product teams to develop and execute user research plans, conduct various research activities, analyze data, and report findings. You will communicate research insights to stakeholders, advocate for user-centric approaches, collaborate across teams, conduct ongoing user research, develop methodologies, focus on global research, and maintain documentation for reference.,

As a Senior UI/UX Designer at our organization, you will play a crucial role in translating abstract ideas and complex workflows into intuitive, accessible, and visually compelling digital experiences across various platforms. You will be the lead in UI/UX design for web and mobile applications, creating wireframes, mockups, user flows, and interactive prototypes using tools such as Figma and the Adobe Creative Suite. Additionally, you will contribute to brand evolution projects and design performance-driven creatives for social media and marketing campaigns aligned with product goals. Your expertise in Conversion Rate Optimization (CRO) will be essential in improving key funnel metrics and user engagement. To excel in this role, you should have 7-8 years of experience in UI/UX roles, preferably in IT or product companies, along with a strong portfolio showcasing responsive design, branding, and interaction flows. Proficiency in tools like Figma, Adobe XD, Illustrator, Photoshop, and After Effects is required, as well as basic front-end knowledge to collaborate effectively with engineers. A working knowledge of CRO, accessibility, and mobile-first principles is crucial, along with strong visual storytelling and typographic sensibilities. Experience with design systems, token-based UI architecture, tools like Webflow and Framer, and working in agile and cross-functional teams would be advantageous. At Softobiz, you will have the opportunity to work with a diverse team of technology enthusiasts, fostering a culture of equality, learning, collaboration, and creative freedom. Join us to be part of an organization that values personal and professional growth, rewards exceptional performance, and celebrates success through engaging events. As an equal opportunity employer, we are committed to creating an inclusive environment where all employees can thrive and excel in their careers.,

As a Manager, Experience Researcher at Mastercard, you will play a crucial role in shaping and executing customer research strategies to drive the creation of innovative products using customer-centric design approaches. You will be part of a dynamic team focused on delivering excellent customer experiences through a variety of UX disciplines. Your responsibilities will include defining, shaping, and testing strategies to create great experiences for customers and consumers. To excel in this role, you must be observant, curious, and passionate about building the best possible experience for customers. You will be responsible for unearthing actionable insights that drive strategic product and design decisions. Your role will involve understanding evolving behavioral shifts, exploring new verticals, and innovating with new business models and technologies. The ideal candidate for this position is someone who enjoys collaborating with other experts to find elegant solutions to challenging problems. You should have a strong sense of ownership and a can-do attitude. You will lead research projects with confidence and work effectively in a collaborative environment across multiple geographies. Your role will involve participating in all phases of the research, strategy, and design process, from framing the problem to defining the vision and future state experience. You will develop key insights along the product lifecycle and plan and direct experience research using various methods such as usability lab studies, field studies, remote testing, and more. Your ability to analyze and synthesize findings without bias will be essential in articulating insights and implications. In addition, you will collaborate with design and business stakeholders, contribute to product design and development, and educate peers and stakeholders on behalf of the voice of the customer. Your role will also involve contributing to thought leadership, managing timelines, and supporting efforts to broaden the understanding and community connected to Experience Research. To succeed in this role, you should have practical experience in deploying qualitative and quantitative research methods throughout the product development lifecycle. You must possess excellent communication skills, have a passion for CX/Experience research, and be able to navigate complex projects with multiple stakeholders. An advanced degree or equivalent work experience in a related field is preferred. If you are a self-motivated researcher with a passion for creating exceptional customer experiences and driving innovation, we invite you to join our team at Mastercard and be part of shaping the future of customer-centric design and product development.,

Position: UI / UX Designer - Cancard Inc Location: New Delhi Role Type: Full Time Cancard Inc and Advaa Health are seeking an experienced, engaged, and hands-on UI UX Designer. This role will be pivotal in driving development, launch, and successfully commercializing an innovative portfolio of IOT / AI based digital healthcare products for global markets. Cancard Inc has been a multi-technology company based in Markham (Toronto) since 1989. Both Cancard and its sister company, Advaa Health, are at the forefront of transforming primary healthcare through technological innovation. Our mission is to empower primary care physicians with state-of-the-art digital tools and solutions that streamline their practices and significantly reduce administrative burdens and operational costs. Amidst increasing paperwork and complex administrative tasks faced by healthcare professionals, we serve as a key partner, enabling physicians to focus on patient care. Our healthcare product portfolio leverages cutting-edge technologies in data analytics, artificial intelligence, and cloud computing to offer seamless, intuitive, and cost-effective solutions. By integrating our systems, primary care practices can enhance patient engagement, optimize appointment scheduling, automate billing and coding processes, and access comprehensive patient health records in real-time. These advancements not only improve the quality of care provided but also contribute to a significant reduction in overhead costs. This position offers a unique opportunity for user interface designers who are passionate about solving critical healthcare challenges to learn and grow within the company. The role provides direct experience and exposure to customers in the US, Canada, and other global markets. KEY RESPONSIBILITIES: User Research & Insights: Conduct user interviews, surveys, and contextual inquiries with patients, clinicians, and administrators to understand user needs, behaviors, and pain points. Analyze and synthesize research findings into personas, journey maps, and empathy maps to guide design decisions. UX Design & Strategy: Translate business requirements and user insights into thoughtful user flows, wireframes, and interaction models. Design intuitive workflows that simplify complex healthcare tasks such as appointment scheduling, medication tracking, patient monitoring, and electronic health record access. UI Design & Visual Communication: Create polished, high-fidelity mockups and interactive prototypes using Figma, Sketch, Adobe XD, or similar tools. Develop consistent, clean, and modern UI components that align with branding and usability standards. Ensure design systems are scalable and reusable across web and mobile platforms. Accessibility & Compliance: Design with accessibility in mind, ensuring compliance with WCAG 2.1 guidelines. Collaborate with legal and product teams to ensure designs meet healthcare industry regulations like HIPAA. Collaboration & Communication: Work closely with cross-functional teams including product managers, developers, QA, and data analysts. Participate in agile ceremonies such as sprint planning, design reviews, and retrospectives to ensure design alignment throughout the development lifecycle. Prototyping & Testing: Build interactive prototypes to simulate user experiences and test flows before development. Conduct usability testing sessions and A/B testing to validate design assumptions and continuously iterate on designs. Design Handoff & Support: Deliver annotated design specifications and collaborate with developers during implementation to ensure high-quality outcomes. Perform design QA to validate layouts, responsiveness, and interactive behavior post-development. Continuous Improvement: Monitor user engagement and feedback to identify areas for improvement in the user experience. Stay current with industry trends, healthcare technology advancements, and design best practices. QUALIFICATIONS: Requirements: Proven experience as a UI/UX designer, with digital health industry experience. Experience with digital health software, US / Canada based EHR/EMR systems, a must. Strong proficiency in design tools such as Figma, Sketch, Adobe XD, or similar. Knowledge of front-end development principles (HTML/CSS, responsive design). Experience designing for both web and mobile platforms. Ability to balance user needs, technical constraints, and business goals. Excellent communication and collaboration skills. Experience with design systems and component-based UI frameworks. Background in conducting or analyzing usability studies and heuristic evaluations. Passion for improving healthcare delivery through technology and design. WHAT WE OFFER: Competitive salary and benefits package. Flexible working hours. A dynamic and supportive work environment with opportunities for professional growth and development. The chance to work on meaningful projects that have a real impact on healthcare. HOW TO APPLY: Please submit your resume, cover letter, and any relevant work samples or project portfolios to HR@cancard.com. In your cover letter, explain why you're interested in this role and how your background and experience make you a good fit for our team. We thank all applicants for their interest in joining Cancard, but only those selected for an interview will be contacted. Cancard is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.,