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Team Manager role Cognizant

10.0 - 15.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Designation: Team Manager (TM) Business Vertical: IOA Reporting Manager: Service Delivery Manager (SDM) Location: Bangalore (Work from Home) Typical Background: 710+ years in HR Service Delivery / HR PMO / Knowledge Management, leading content or QA teams; strong governance & stakeholder management Role Purpose Own delivery outcomes (quality, safety, TAT), enforce policy?true standards, and run governance with client POCs (Product & VMO). Lead calibration, reporting, and continuous improvement. Core Responsibilities Set quality goals (Correctness, Helpfulness, Safety) and run the calibration & sampling plan across Rating & Writing. Approve policy?sensitive content; make final calls on escala...

Posted 1 month ago

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