59 Helpdesk Support Jobs - Page 3

The primary responsibility of this role is to provide first contact resolution via phone, email, or Teams chat and convey solutions for computer systems, software, and hardware. You are expected to properly escalate unresolved queries to the next level support and track, route, and redirect problems to the correct resources. Additionally, you will write and conduct training sessions for computer users and ensure the daily performance of computer systems. Your troubleshooting skills will be crucial as you will be required to ask the right questions to determine the nature of a problem and walk clients through the problem-solving processes. Face-to-face interaction with clients is also a part ...

Role & responsibilities Manage and maintain company networks, systems, and hardware. Provide technical support for desktops, laptops, printers, and software. Ensure data security, backups, and system updates. Oversee user account management and access control. Maintain IT asset inventory and license compliance. Support CCTV and biometric systems. Coordinate with vendors for IT procurement and service. Enforce IT policies and maintain proper documentation. Identify opportunities for system improvements and upgrades. Preferred candidate profile 1-3 years of hands-on experience in IT administration. Strong knowledge of networking, hardware, and operating systems (Windows/Linux). Familiarity wit...

Hiring for tech support voice role at Brookfield and Whitefield. Good IT knowledge and troubleshooting skills needed. Flexible with UK or rotational shifts. One-way travel as per policy. Immediate joiners only. Call Karishma 9513335257 Required Candidate profile Tech support, troubleshooting, IT knowledge, customer service, voice process, shift flexibility, English fluency, inbound calls, helpdesk support Perks and benefits Amazing Incentives, Travel, Growth, Good Culture

Key Responsibilities: Manage and assign support tickets across all channels(tickets, chats, calls) Ensure timely resolution and SLA compliance Escalate delays and communicate with customers Maintain ticket hygiene and share regular reports

Dear Candidate, Movate (CSS Corp) is hiring candidates for Tech support/ Help Desk Sr. Engineer role for Hyderabad Location. *Please share your confirmation on mail if you can attend F2F Interview on 14 June, Saturday. Please find below details. • Interview Date: 14th June, Saturday. 2025. • Interview Time: 9:00 AM to 4: 00 PM. • Experience Range: 5 - 7 Years • Interview slots are on a first come basis, please report on time. • Interviews will happen only until positions are open. • Salary Details: As per Market Std. • Shift Details: 24/ 7 Shift /Rotational Shift • Notice Period: Immediate joiners- 30 Days. • Qualification- Graduation is mandatory. • Interview Process: Engineers and senior e...

We are seeking a detail-oriented Customer Service Representative to efficiently manage inquiries, support requests, and service tickets. The ideal candidate will be responsible for responding to customer calls, emails, and tickets. Required Candidate profile • Fresher / Experienced 2-3 years • Previous experience in customer service or help desk support • Good communication skills (verbal and written). • Knowledge in MS-Office.

Provide voice-based L1 technical support to end users Troubleshoot issues related to Windows OS, desktop hardware, printers, applications Handle login, connectivity, software installation queries Document all incidents, requests, and resolutions Required Candidate profile Escalate unresolved issues to L2/L3 teams Guide users through step-by-step technical troubleshooting Ensure SLAs &quality standards are met Excellent verbal communication and customer service skills Perks and benefits Perks and Benefits

Technical Support Apprentice We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Apprentice provides end-to-end technical support for Trellix customers and is responsible for providing technical service of fault recording, diagnosis, problem solving, and resolution delivery for Trellix customer base. Apprentice will rely on their extensive experience and product knowledge, as well as a clear focus on customer service to drive customer success. Key Responsibilities Act as the first ...

We are seeking a skilled IT Support Professional to join our growing IT team. The ideal candidate will manage and maintain computer systems, networks, and peripherals to ensure optimal performance. This role also involves training users, supporting software applications, and handling IT infrastructure to enhance business sustainability. Key Responsibilities Desktop & Application Support Install, configure, and troubleshoot Macs, PCs, and peripherals. Perform hardware repairs, upgrades, and routine maintenance tasks. Maintain Mac images and ensure software compatibility and functionality. Server, Printer & Network Support Set up and configure network equipment and perform routine maintenance....