Junior IT Support RADIANT MARITIME INDIA PVT LTD

1.0 - 5.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You will be responsible for providing first-level technical support to users by responding to queries through various channels including phone, email, and ticketing system in a timely manner. Your role will involve troubleshooting and resolving basic hardware, software, and networking issues, as well as assisting in the installation, configuration, and maintenance of IT equipment such as PCs, printers, and routers. Additionally, you will be expected to log and track issues using helpdesk software, escalate complex problems to senior team members or vendors when necessary, and provide support for tasks like password resets, account setup, and software updates. It will be essential to maintain...

Posted 2 weeks ago

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Technical Support Lead Narang Staffing Solutions

5.0 - 9.0 years

0 Lacs

punjab

On-site

As a Technical Support Lead at our company located in Mohali (work from office), you will be responsible for managing and guiding a team of technical support specialists to ensure the efficient operation of our ALMP platform support services. With over 5 years of experience, including leadership in technical support, you will play a key role in leading the team to achieve high service standards and deliver exceptional customer experiences. Your responsibilities will include leading, mentoring, and motivating the team to meet performance goals, overseeing the resolution of customer inquiries and technical issues, and managing escalations to maintain high customer satisfaction. You will alloca...

Posted 1 month ago

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Lead Analyst Vendor Management Othain Group Inc.

3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As a Lead Analyst in Vendor Management at Othain Group, a global IT and BP Solutions and Services Company, you will play a crucial role in delivering exceptional customer care and solutions to clients. With a primary focus on business process and technology management, you will leverage deep process knowledge, targeted analytics, and pragmatic reengineering to provide comprehensive client solutions. Your dedication to enhancing customer relationships and creating value with each interaction is key to our success. Located in Hyderabad, you will be working from 2:30 PM to 11:30 PM, bringing your 3 to 7 years of experience to the table. Your responsibilities will include responding to customer ...

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Technical Support Executive G7 Teleservices

2.0 - 6.0 years

0 Lacs

karnataka

On-site

A great place to kickstart your career, offering a delightful work environment where seasoned professionals will train you on the most effective approach to presenting yourself to clients. You are applying for the position of Technical Support Executive with Job Code TE-002. We have 05 positions available in the Technical Support industry. Requirements: - Proven experience in a technical support role, preferably in the technology industry. - Strong technical knowledge of hardware, software, networking, and troubleshooting techniques. - Excellent communication and problem-solving skills. - Ability to work independently and efficiently manage time and priorities. - Ability to communicate techn...

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IT support / Service Desk ( International voice ) Glympse Human Capital Services

1.0 - 5.0 years

3 - 15 Lacs

Hyderabad, Telangana, India

On-site

Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skill...

Posted 2 months ago

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