2092 Helpdesk Jobs - Page 9

Business Unit: Cubic Corporation We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: Job Summary: Analyzes complex business problems to be solved with automated systems, specifically in SAP PP /QM /ME/MII applications. Provides technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration, and acceptance testing; and creates specifications for systems to meet business requirements. Designs integration between SAP and other business applicati...

Process Specific Skills Basic Accounting Knowledge Excellent Advanced Excel Knowledge Understanding of different business functions and how they work Excellent Email writing skills Leadership qualities with a proactive and solution-oriented mindset. Experience in shared services or global finance operations. Soft skills Excellent Analytical and Organizational Skills Management skills Excellent communication skills in English (written & spoken both) Self-disciplined, Self-driven and result oriented Team work/ Managing Self / Adaptability Ability to multi-task Education & work experience Requirements Bachelor s/ master s degree in finance, Accounting, Business Administration, or related field....

Dear Candidate, We are hiring for IAM SERVICE DELIVERY role at HCLTech, Nagpur . Please see the below job description and revert with your updated CV in case you find it suitable. GRADE/ ROLE/ SALARY As per relevant experience and last drawn CTC. To be discussed during the interview. Job Description: Admin-IAM SERVICE DELIVERY Job Summary The IAM Service Delivery Administrator plays a critical role in ensuring the effective support and operations of Identity and Access Management services. This position is responsible for independently resolving tickets, providing on-call support, and performing root cause analysis to enhance customer satisfaction and operational efficiency. Key Responsibili...

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9773553319 Simran 8080126356 Ekta Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 8080126356 Ekta Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Vashi Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

*You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. We are hiring for:- International Voice / Semi Voice / Helpdesk Locations :- Gurgaon / Bangalore / Mohali Interview Mode :- Virtual CTC :- 3.75 To 8 LPA Qualification: Any Graduate / 10+2 Is also eligible *FOR interview Call Now our HR Specialist: - @ Poonam - 7585981660 / Parvej - 7384126324 (call or whts app) IMMEDIATE JOINERS REQUIRED!! JOB DESCRIPTION: Exp. - 0 To 8 Year of International Voice Experienced Are Welcome. * Help customer via calls / emails / chat * Calling for payment on overdue invoices for buckets in scope * Doing maintenance on the account * Handling accounts / payment queries ...

Sodexo Food Solutions India Pvt. Ltd.ces is looking for Associate - Helpdesk to join our dynamic team and embark on a rewarding career journey Provide technical support and assistance to end-users for software, hardware, and network issues. Log, prioritize, and resolve helpdesk tickets using ticketing systems. Troubleshoot problems over the phone, via email, or in person. Escalate unresolved issues to higher-level technical teams. Document resolutions and update knowledge base for common issues. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details direct...

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up report...

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up report...

Hi, We have a walk-in interview for International voice support. Walk-in date - Oct 27 & Oct 28 2025. Walk-in time - 11am to 3pm Address: Foundever TRIL Infopark Ltd, 1st floor Block-C Hardy Tower Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai Contact person - PRITHVI(HR) - 7200620857 Salary and Benefits: Freshers 19k take home per month plus 1800 as performance bonus (Salary not negotiable) Experienced Rs 21000 take home per month plus 2000 as performance bonus (Salary not negotiable) Two way free cab facility for both pick and drop(*25 km radius) Requirements : Experience: 0 to 5yrs (Any industry and freshers are welcome) Education: +2 / Higher secondary & above Exceptional spoke...

Overview The Helpdesk (HD) agent has as main objective to receive (logging), managing, resolving and closing Incidents / Service requests from end users using the myBUY tool. Incident Management process includes: Identification & Logging - Categorization & Prioritization - Initial Diagnosis & Assignment - Investigation & Diagnosis - Resolotion & Recovery - Closure - Review. The HD agent will be part of a team of #2 HD agents. Scope for the HD agent is AMESA. Responsibilities The role is responsible for Incident (INC) Management: Incident identification and recording Classification and initial support to the Users for the Incident Investigation and diagnosis of Incidents Escalation procedures...

Service Desk Associate (4 to 5 years of experience) Job Summary: Under the direction of the Service Desk Lead or Manager, the Service Desk Associate is responsible for providing first-level technical support to end-users across various platforms and tools. The role demands confident client interaction, effective troubleshooting, and adherence to internal service standards and SLAs. The associate will work closely with global teams to ensure timely resolution and documentation of technical issues. Essential Responsibilities: Provide first-level technical support via phone, email, chat, or remote tools. Confidently interact with clients and stakeholders to ensure highquality service delivery. ...

ql-editor "> Customer Service Representative NetCom+ 1-3 Full Time Kolkata Company Overview NetCom Learning is a premier provider of IT and business training solutions to individuals, teams, and organizations globally. Established in 1998, we are a Microsoft Gold Partner and authorized training provider for AWS, Cisco, CompTIA, PMI, and more. We ve empowered 80% of the Fortune 1000 with upskilling solutions tailored to client needs. Join us in our mission to promote lifelong learning and drive digital transformation through talent development. About NetCom+: NetCom+ is a leading global provider of learning and business solutions, delivering exceptional training and support services to client...

Accept / Process orders and follow up the status of the order till the delivery. This involves:- Customer liaison Single point of contact for assigned vendor & RBO combination. Accept and process orders seeing through to delivery. Responsible for on-time delivery & customer satisfaction. Keep customers regularly updated on the progress of their orders. Follow up for Po / Payment, CT3, Road forms. Resolving Customer Complaints within 24 to 48hrs by coordinating with Quality Help Desk. Assist Customers in filling Order forms and placing online orders. Follow up for PO/Payment before production (for order conversion). Handling customer complaints and coordinating with internal team & provide pe...

Experienced in working with international service desk with inbound call taking roles Handling all the Inbound calls & tickets in GSD Handling Basic L1 level queries for the users Diagnose and quickly resolve a wide range of Windows applications issues Basic troubleshooting knowledge for internet/LAN and WAN Connectivity issues When the restoration is beyond the scope of the support escalate the issue/problem to appropriate resolver group using IT Ticketing System Remotely Install, upgrade, support and troubleshoot Windows OS and any other authorized desktop applications on Laptops/Desktops. Install, upgrade, support and troubleshoot for printers & related computer hardware. Performs general...

Assist and guide internal clients (editors, reviewers) with Web Content Management System (Adobe Experience Manager) to create, edit, manage and publish digital content across all company websites. Ensure excellent customer service by handling all requests and issues with respect to customer needs, with the right quality and in timely manner. Safeguard daily operations in process-related applications (e.g. Translation Management System, ServiceNow, Jira, Google Analytics, Hotjar, Confluence, Cloudflare, UniFlip, Google Tag Manager, etc.) Perform bug-testing as well as test new functionalities before their release to production environment. Anticipate and prevent issues, take measures to avoi...

Dear Candidate, Job location: Hyderabad Mode of Interview : Walk in Date : 25-Oct-2025 Exp: 0-4 year Job Description for Help-desk Support Engineer: One Liner : Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability to, Hold clear, spontaneous, and productive conversations via phone. Write detailed, grammatically correct support emails and chat responses. Communicate complex ...

We are continuing our fast-paced growth, bringing on new customers worldwide daily. Our Cloud Technical Support team ensures that our Cloud customers receive prompt, informative answers that quickly solve any question or issue they encounter. This is the position for those who want a challenge, want to dive in deep and learn the technologies our products are built on, and provide customers with the exact experience they would expect. Please note that this position will help support our weekday and weekend coverage working a schedule that includes Monday through Friday and may include Saturdays and Sundays as needed will be part of the position.Will also require travel as we are a Global Orga...

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 5 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Job Description: Backoffice IT Support Position : Backoffice IT Support - Application Experience : 2 Years Location : Noida Key Responsibilities: Provide day-to-day IT support for back-office operations. Monitor and respond to tickets raised in ITSM/Helpdesk tools within defined SLAs. Assist in troubleshooting issues related to Windows Server OS, Linux, Network Drives, and common back-office applications. Coordinate with vendors and internal teams for hardware/software issues and escalations. Ensure compliance with IT security policies and access control procedures. Support patch updates, antivirus monitoring, and routine health checks on systems. Generate periodic reports (MIS, Incident rep...

Helpdesk Associate Mannai Energy Role Overview The Helpdesk Associate plays a critical role in the Facilities Management operations at Mannai Energy, acting as the central communication point between clients, technicians, and internal teams. The role involves managing the CAFM system, tracking service requests, ensuring SLA compliance, and generating accurate, actionable reports. This position requires strong organizational skills, technical understanding, and the ability to handle multiple contracts with varying KPI frameworks. Key Responsibilities Manage and operate the CAFM/Helpdesk system to log, track, and close service requests and incidents. Act as the single point of contact for all ...

[{"Salary":"30k-40k" , "Posting_Title":"Trainer Global Service Desk(Technical & Soft Skills)" , "Is_Locked":false , "City":"Pune City","Industry":"NGO/Social Services","Job_Description":" Key Responsibilities Training Delivery Conduct Instructor-Led Training (ILT) sessions at the center and/or employees office/Project location Deliver online training sessions and webinars Ensure completion of self-paced learning by learners Integrate AI and digital tools during sessions Maintain interactive and engaging learning environments Student Engagement & Monitoring Conduct follow-ups with beneficiaries to ensure learning continuity Monitor student progress, attendance, and batch performance Ensure ba...

Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. TT support specialists that assist internal users and clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. They re also responsible in the timely and effective resolution of help desk requests and tickets. ROLE AND RESPONSIBILITIES Regularly check and Address user tickets regarding hardware, software and networking. Walk internal & external customers through installi...

Job Summary : The AVI-SPL Onsite Maintenance Engineer will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties and Responsibilities: Setup/breakdown of conference spaces to meet the customers event needs Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job s...