1495 Helpdesk Jobs - Page 9

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 5 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Be First point of contact for all IT related issues (Incidents & Service Requests) Follow ITIL Based incident and service request management processes Analyse and categorize Excellent communication skills Open to work in rotation shifts Open for night shifts 5 Days WFO Open to work in ODC setup

Note: Requesting you to share the processed profiles /resumes to this email id: Saloni.Shah@techmahindra.com (Tracker and resumes must be shared to the mailbox separately) Years of Exp: 7+ years NP: immediate to 30 days Location: Pan India Skill: Core HR + Help Desk+ Absences+ Workforce modelling Should have 7 -10 Years of total experience & 5+ Years of relevant experience in Oracle Fusion HCM Application. Should have completed at least 2 full life-cycle implementation of Oracle Fusion HCM especially on Core HR, Absences, Workforce Modelling, HR Helpdesk Modules. Should have configured Core HR, Absences, HR Helpdesk setups end to end in the application, design functional flows and knowledge ...

Process: RBL HRO (HNI Desk) Need Amex quality candidates Only Male Required count : 5 Process details: Inbound process Prior Experian : Graduate with experience in Banking Shift timing: Rotational shift 24*7 Any two week off 5 days working Required Candidate profile presented and professional demeanors the role may involve in person client interaction. The role is to manage helpdesk to concierge service for premium customer which would require physical visit.

Total Exp : 0-5yrs Should have real time experience in Global Service Desk experience. Role : SD Analyst. Shifts : Rotational ( 5 days WFO )2 days week off Location : Pune Venue_ Plot No-31, phase 2, MIDC, Rajiv Gandhi Info Tech, Hinjewadi Park, Pune Every week - Tuesday, Thursday & Saturday starting from-10:00 am ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose...

Process: RBL HRO (HNI Desk) Need Amex quality candidates Only Male Required count : 5 Process details: Inbound process Prior Experian : Graduate with experience in Banking Shift timing: Rotational shift 24*7 Any two week off 5 days working Required Candidate profile presented and professional demeanors the role may involve in person client interaction. The role is to manage helpdesk to concierge service for premium customer which would require physical visit.

About The Role Skill required: NA - Solution Architecture Designation: Solution Enablement Senior Manager Qualifications: Bachelor of Arts Years of Experience: 16 to 25 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 coun...

Qualification : BSc/BCA/ BE/ BTech (All Stream) MCA, MSC Batch:2018-25 Passed outs Work Under Third party Payroll in Top MNC(Wipro/CTS/HCL/HP/IBM) Skills: Communication/Knowledge in H/N Preferred Male Location: Chennai Salary : 15-50k Exp : 0 to 6yrs Required Candidate profile Having Career Gap? Unable to get JOB in IT? Working in NON-IT? NO WORIES We will help you to get IT job in Top MNC's location Chennai/Bengaluru Interested Candidate CT: Bala - 7305455719 T & C

Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Event Management, basic sets up...

As assistant Manager he will be responsible for managing all aspects of day-to-day service delivery in . He/ She also will be accountable for proper usage and functionality of the technologies implement at site. Coordination with vendor partner etc, What this job involves: Managing all functions as AFM like:- Helpdesk/Mailroom Operations: - To provide management advice on Helpdesk/Mailroom for escalated issues. To ensure immediate response to all priority calls from employees and Siebel team Clearing of C-mail / Government agencies. Managing Front Office Operations: - Manage and provide management advice for Front Office for escalated issues. To ensure immediate response from team and follow...

Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors. Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guest s/client. Provide safety briefing and assist in VIP s arrival/departure in absence of guest relation officers. Assist in sending clients/visitors messages or faxes and self-check-in. Assisting with special needs for visitors with disabilities. Having prior information of arriving clients/visitors and ensure all necessary arrangements are done as per requirement, follow up in case guests are not picked up from hotel. Co-ordinate with night shift front office...

To provide administrative support to the Facilities Management team at assigned Facilities. To ensure timely and accurate completion FM reports pertaining to assigned Facilities. Be accessible for escalation of all FM related issues. Oversee the Helpdesk work process. Provide management advice to Helpdesk operators for escalated issues. Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift Oversee the Mailroom process. Provide management advice to Helpdesk operators for escalated issues Oversee the Front Office function. Ensure visitors are promptly attended by the Front Office Executives (FOE). Tak...

Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems. Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions. Assist in maintaining building security; report security problems to appropriate authority. Plan and implement training programs for department staff and clients. Analyze, develop, and design solutions to reporting requests. Design and implement reports to measure service performance metrics. Evaluate and maintain help desk software; oversee pre...

Be accessible for escalation of all FM related issues for the facility Oversee the Helpdesk work process Ensuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the client Maintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks. Vendor invoices processing aligned with BA Continuum Solution s finance process. Statutory compliance check of all vendor invoices. Routinely Inspect all services to ensure performance measures are being maintained Effectively manage ECRES to ensure an on time deliverable system Set stre...

Installing and configuring software, hardware and networks Monitoring system performance and troubleshooting issues Ensuring security and efficiency of IT infrastructure Install and configure software and hardware Manage network servers and technology tools Monitor performance and maintain systems according to requirements Troubleshoot issues and outages Ensure security through access controls, backups and firewalls Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies Provide technical support for both hardware and software issues our users encounter Manage the configurat...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the team: Payment Strategy and Operations remit includes Supplier Payments, Partner Payments (Co-brand, Client Incentives, TLS, etc.), First-Line Payment Risk...

Role: Consultant Department: Customer Success (Operations) Reporting To: Laboratory Director Role Definition: The Consultant is responsible for ensuring high-quality diagnostic reporting, end-to-end technical supervision, adherence to NABL/ISO standards, and timely clinical correlation with Clinicians. The role involves oversight of pre-analytical to post-analytical processes, technical staff training, equipment calibration validation, and ensuring excellence in turnaround time (TAT), report accuracy, and patient & clinician satisfaction. Deliverables: Diagnostic Excellence Regulatory & Quality Compliance Clinician & Corporate Parties Satisfaction Team Enablement Stakeholder Engagement Respo...

Transport Executive Account Management - Work Dynamics (Country, Region) What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper orderIf so, then you might just be what we re looking for. Reporting to the facility manager, you ll provide efficient and cost effective transport service to the client. You ll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, you ll ensure that our staff log their boarding and initial pick up time and that only those listed on our roster sheet are picked up. Should the need arise, yo...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Arushi 7222909328 *Antra 9589329989 *Kanak 8982889979 *Monika 7869365175 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

HIRING FOR US BANKING VOICE PROCESS Salary: Freshers 40,000 per month | Experienced Up to 7 LPA Eligibility: Only Graduates Perks: Both-way cab facility Shifts: Rotational shifts Location: Electronic City, Bangalore Job Description: Interacting with US/UK customers Handling banking-related queries via voice support Providing excellent customer service and timely query resolution Contact for Interviews: Shiva – 8884496984 Ananya – 8884496986 Darshan – 7996002799 AKHIL- 7795561822

Hiring for Multiple Roles in Banking & Customer Service Phone Banking Officer Customer Relationship Manager Escalations Manager Virtual Relationship Manager Personal Banker on Call Call Hrutika: 8080126356 Visit: www.hyfly.in Required Candidate profile No Field Job – Work from Bank’s Own Contact Center Solve customer queries over phone. Knowledge of Banking processes, Credit Cards, Insurance, Mutual Funds is a plus. Locations: Andheri | Thane|Noida Perks and benefits Bank Payroll Performance Bonus No Field Work

Roles and Responsibilities Provide technical support to end-users through phone, email, or chat for hardware and software issues. Manage service desk tickets using ticketing tools to track and resolve customer requests efficiently. Configure Outlook settings for users and troubleshoot common email issues. Perform remote support sessions to diagnose and fix technical problems on desktop computers and laptops. Collaborate with other teams to resolve complex issues that require escalation.

The role is evidently focused towards resolving customer complaints & queries. Handling complaints and providing appropriate solutions and alternatives in a timely fashion. Understand and manage personal performance (includes Productivity, Quality, On time login, SLA for Complaints, Dashboards) on daily basis. Demonstrate a thorough understanding of clients products and services. Leadership and mentoring ability

Interested Candidates may connect with their Interest Level to Ms.Afreen Manzoor-+91 9045254113 Note:- Candidates Worked with Teleperformance are not Eligible Job Description: We are searching for a Tech Support Associate to join our team in Jaipur! In this role, you will provide technical support to customers. You will troubleshoot customer issues, provide solutions, and ensure customer satisfaction. Responsibilities: Troubleshoot technical problems related to computers, devices, software, and operating systems. Assist customers with Black Baud and Adobe product usage. Provide clear and concise explanations of technical concepts to customers. Document customer interactions and resolutions. ...

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location