2080 Helpdesk Jobs - Page 6

We are hiring an IT Support Executive to provide ERP and technical support, and handle client queries online and offline. 1-3 years of experience in IT Support or Service Desk. Strong communication, ERP knowledge, and problem-solving skills required.

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 30 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If availalbe) Telephonic interview is possible for other Mumbai Location

We are looking engineers for our MNC clients End user support, infrastructure and service request management Knowledge base preparation & maintain Report generation and presentation preparation for Service request & RCA L1/L2/L3 level support for Win Required Candidate profile NP- 30 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

We are looking L1 & L2 engineers for our MNC clients Basic Desktop support, Basic Network Support work with installation, configuration, and ongoing usability of desktop. Works with Help Desk work as per the established standards and guidelines. Required Candidate profile Ready to Join in 15 days, Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location Perks and benefits Transport facility available at Jamnagar & Sanand

Role & responsibilities Employee Profile Creation Schedule Management Routing - Regular/Last minute adjustments Vendor Allocation Collaborate with cross-functional teams, including Excel, email, Routing, and Calls, to ensure seamless coordination and delivery of transportation services. Foster a positive work environment that promotes teamwork, open communication, and continuous learning and development. Conduct regular performance evaluations, provide feedback, and identify opportunities for skills enhancement and career growth for team members. Ensure compliance with all relevant employee experience, safety standards, and company policies and procedures. Manage day-to-day operations, inclu...

Job Summary Assist Users to help fix their IT issue (Access & Password Application Hardware & Networking related) with willingness to work in rotational shifts including weekends (specifically Australian NZ shifts) Ensure to provide best in class Service to users and there by maintaining high level of C-Sat Efficiently manage the agreed SLA on the Incidents and Service Request handled Manage and Handle User query coming through Calls or Self-service (online) mode Responsibilities Bachelor degree or equivalent experience (should have above 12 months relevant experience in IT contact center) Excellent spoken and written communication skills (on English language).. above B1 High on CEFR standar...

Process: 811 Inbound (60% Service | 40% Sales) Shift Timings: 8 AM – 8 PM (Any 9 Hours) Weekly Offs: 4 Rotational Offs (First 6 Months) 6 Rotational Offs (Post 6 Months) call 8080126356 Ekta 9773553319 Simran 9082104424 Sanika 9137797705 Required Candidate profile Up to 3.5 LPA-Net 24k 30% Hike on Last CTC Incentives up to 5,000/month Handle~120 inbound calls per day Assist customers with queries & service requests Promote suitable banking products and offers Perks and benefits Salary: Net 24k + 5k Incentives

-Providing technical support via phone,email,chat -Troubleshooting technical issues related to software & platform -Documenting customer issues & solutions in ticketing system -Collaborating with other technical support teams & resolve complex issues Required Candidate profile -Conducting research & identifying solutions to new technical problems -Maintaining & updating technical knowledge base & documentation -Escalating issues to higher-level support teams when necessary

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9137797705 hrutika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

NTT Data -Hiring for Helpdesk Associate-Technical Support - Bangalore Location Role & responsibilities Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users. Work with our internal IT Teams on system testing, integration and maintenance. Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and Technology improvements. Willing to learn & grow in other IT Business areas Requirements for t...

Opening for Call Coordinator We are looking for a Call Coordinator to manage inbound and outbound calls. The ideal candidate should have good communication skills and be able to speak multiple regional languages. Experience:- 5 Months to 1 Year Qualification:- Graduation Mandatory Locations:- Ghansoli . Fluency in English and at least one or more of the following languages: Marathi, Bengali, Tamil, Kannada, Malayalam, Telugu. Immediate joiners or 15 days Notice Period can be considered Key Responsibilities * Handle and coordinate incoming and outgoing calls efficiently. * Perform call patching and dispatching to the appropriate teams or departments. * Maintain and update daily reports in Exc...

About the Role: We are seeking a Helpdesk Support Executive to join our IT support team. In this role, you will be responsible for providing efficient and timely technical assistance to internal employees or external clients. Key Responsibilities: User Support: Provide first-level support via phone, email, chat, or ticketing system for hardware, software, and network issues. Ticket Management: Log, track, and prioritize user requests and incidents to ensure timely resolution as per SLAs. Issue Resolution: Diagnose and troubleshoot system errors, application malfunctions, and connectivity problems. System Configuration: Assist in setting up and maintaining user accounts, workstations, printer...

About the Role: As a Helpdesk Support Engineer , youll be the first line of defense for our technology operations providing exceptional technical support to internal users and ensuring smooth day-to-day functioning of all IT systems. Key Responsibilities: Technical Support: Provide first and second-level support for hardware, software, and network-related issues via phone, email, chat, or ticketing system. Troubleshooting: Diagnose and resolve problems related to operating systems (Windows/macOS), office applications, VPNs, and internal systems. User Account Management: Create, modify, and deactivate user accounts in Active Directory, Office 365, and other enterprise tools. Device Setup & Ma...

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

Life on the team Its an exciting opportunity for Global Service Coordinator role in Computacenter’s dynamic and rapidly expanding FLS Team. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. You’ll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. What you’ll do Reliable operation of Ticket-, Ordering- and planning-Tools (SNOW, BMC Remedy, SAP-ERP, Blue Martini), based on training provided Quality check and processing of incoming requests and incidents/SWAP (e-mails, phones or any other ...

Hiring for a Technical Support Specialist Minimum 1 year exp in technical support (Service desk and ticketing tools) CTC- Up to 7 LPA Location- Pune, Bangalore Graduates only Excellent communication US Shifts Immediate joiners DM- 8905344933 (Divyam)

WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you ll discover the real differentiator is our culture. We push the limits of innovation to solve the world s most important challenges striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. To...

Transport executive should have experience of 3-4 years in transport field Transport coordinator should have experience of 1-2 years in the transport ground operations Routeing Should have experience in rostering Should have knowledge of the area Compliance Management : adherence to 100% vehicle compliance (Vehicle documentation, Drivers documentation, Cab maintenance documentation & transport vehicle compliance) Should be able to work on the transport software Driver Briefing Session : Weekly drivers briefing sessions needs to be conducted Handle the transport helpdesk and answer employees queries, complaints and requests. Should be able to handle shift independently Performance objectives ...

Serve as the primary point of contact for all Members Provide exceptional customer service and maintain a CSAT score of 90 or above Answer inbound live chats and email as primary responsibility Respond to a variety of technical and non-technical inquiries as quickly and accurately as possible Stay in communication with each Member until youve resolved their issue while documenting the progress of the issue throughout Escalate issues to the next level of Support when appropriate Monitor and track support cases within Salesforce, WebPTs help desk and customer relationship management (CRM) system Maintain key performance goals such as response time, resolution rate, and quality assurance Provid...

We are looking for a skilled Helpdesk Senior Associate to join our team in Bangalore. The ideal candidate will have 3-5 years of experience and strong troubleshooting skills, with the ability to work independently within a diverse global team. Roles and Responsibility Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, update, and escalate support issues to the next level in a timely manner. Support all IT onboarding activities for end-users. Collaborate with internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and in...

Dear Candidate, PFB the JD. Mode : WFO NP: Immediate or less than 30 days Location :Chennai JD: Service Desk Engineer L1/L2 Support: Role Summary Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal Bot. Responsibilities Provide L1L2 support for M365, Azure AD, and endpoint issues. Log, categorize, and resolve incidents and service requests per SOP. Escalate unresolved or recurring issues to Command Center or L3. Contribute to knowledge base and AI-Ops automation candidate identification. Drive first-contact resolution and excellent customer experience. Tech Stack : M365, Azure ...

Looking for Helpdesk coordinator. Location: Siemens Energy , Electronic City , Phase 2. Salary : 21,000/- Take home + Bonus + Earned Leave eligible. 6months - 1 year of experience in receptionist / Helpdesk in any domain. Hands on experience with MS office , Outlook , Excel. Able to work in Rotational Shifts . Good communication skills. looking for immediate joiners , please drop your cv at chandana.manjunatha@in.issworld.com..

Responding to client support queries. Providing support in person, over the phone, or viaremote access. Diagnosing issues with computer software, peripherals,and hardware. Running software diagnostic tools and physicallyinspecting hardware systems. Talking to clients through basic problem-solvingprocesses. Providing basic computer training. Installing and upgrading hardware and softwaresystems. Writing training manuals. Following up with clients. Completing support tickets.