1495 Helpdesk Jobs - Page 5

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Job Summary Procurement has been identified as a top transformational initiative for SMBC. The Procurement Americas Division is building a centralized, strategic, and value-driven procurement function to enhance the timely delivery of quality goods and services across business lines. The Procurement Customer Support team supports all procurement activities by providing governance and operational support throughout the end-to-end procurement lifecycleincluding sourcing, contract management, supplier onboarding, purchase orders, and reporting. The Procurement Support Specialist plays a key role in enabling and supporting internal stakeholders throughout the sourcing and procurement processes. ...

Inviting applications for the role of Assistant Vice President, Digital Employee Experience In this role, candidate will lead the overall operational activities and ensure noise-free operations, along with strong customer stakeholder management. Responsibilities Be hands on, to ensure delivery per customer expectation along with meeting defined SLA ensure customer satisfaction. Assess actual performance against standards to resolve whether the team is on target to reach goals and take corrective actions as vital Constantly work to find the opportunities to drive value beyond SLA's and contractual terms - hence be able to drive value share and Transformation opportunity Strategic thinking and...

Role & responsibilities Job Description:- Act as the first point of contact for international users seeking technical assistance via phone, email, Chat or ticketing system. Flexible to work with Rotational Shifts by Providing support in multiple time zones, weekends, or on-call support as required. Fluent in English US/UK accent. Log, prioritize, and categorize incidents and service requests accurately using ITSM tools (e.g., ServiceNow, Manage Engine, Sapphire). Diagnose and resolve software, hardware, and network-related issues, or escalate to relevant teams if needed. Follow standard procedures for proper escalation and incident management. Maintain communication with end users regarding ...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Arushi 7222909328 *Antra 9589329989 *Kanak 8982889979 *Monika 7869365175 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Up keep of Reception area Keeping a track of all Client meetings Handle Conference room bookings and making arrangements for refreshments for visitors Greeting and assisting clients / visitors / walk-ins and handling their queries. Required Candidate profile 2+ years of experience as front office executive from real estate/coworking/ hospitality background Excellent communication skill and presentable Location - Gurgaon - Sector 28

Hiring for International Voice, Service Desk, HP & Microsoft Support roles in Pune. Freshers & experienced are welcomed. Salary 3LPA –6 LPA + incentives. Shifts - Fix / Rotational 2 way Pick & Drop For More Info Call OR WhatsApp Ayush @ 7620801051. Required Candidate profile Shift Allowance. Performance & Client Incentives. Role: Customer Success Associate Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent

L1/L2 support hardware, software, network issues, Office 365, Active Directory, domain migrations. troubleshooting IT ticketing tools, resolving technical issues supporting IT operations.

Hiring for Multiple Roles in Banking & Customer Service Phone Banking Officer Customer Relationship Manager Escalations Manager Virtual Relationship Manager Personal Banker on Call Call Hrutika: 8080126356 Visit: www.hyfly.in Required Candidate profile No Field Job – Work from Bank’s Own Contact Center Solve customer queries over phone. Knowledge of Banking processes, Credit Cards, Insurance, Mutual Funds is a plus. Locations: Andheri | Thane|Noida Perks and benefits Bank Payroll Performance Bonus No Field Work

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what we re looking for. Reporting to the facility manager, you ll provide efficient and cost effective transport service to the client. You ll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, you ll ensure that our staff log their boarding and initial pick up time and that only those listed on our roster sheet are picked up. Should the need arise, you ll also make sure that approval is on hand for staff in need of pick u...

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what we re looking for. Reporting to the facility manager, you ll provide efficient and cost effective transport service to the client. You ll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, you ll ensure that our staff log their boarding and initial pick up time and that only those listed on our roster sheet are picked up. Should the need arise, you ll also make sure that approval is on hand for staff in need of pick u...

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper orderIf so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youl...

Job DescriptionJob Description Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift. To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process. Clearing of C-mail / Government agencies mail to the proper recipient. To ensure accident or crises management is addressed immediately. Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high stand...

Centralising all logs and requests What were looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, youll provide superior call logging servicesreceiving and logging complaints containing complete details of the requests. In line with this, youll tag each request with unique identity numbers to determine the nature of issues, and to dispatch them to the appropriate department. Youll also follow up on the progress of each request by coordinating with respective assignees and monitoring their response time. Furthermore, youll keep tabs on feedback and communicate with the requestor to ensure the closure of the task. Youll also prepare...

Centralising all logs and requests What were looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, youll provide superior call logging servicesreceiving and logging complaints containing complete details of the requests. In line with this, youll tag each request with unique identity numbers to determine the nature of issues, and to dispatch them to the appropriate department. Youll also follow up on the progress of each request by coordinating with respective assignees and monitoring their response time. Furthermore, youll keep tabs on feedback and communicate with the requestor to ensure the closure of the task. Youll also prepare...

Transport Executive Work Dynamics What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand...

Transport Executive Work Dynamics What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand...

Assistant Facility Manager Integrated Facilities Management What this job involves: Job Aim: Assistant Manager, Facilities will be responsible for managing all aspects of the facility management service delivery system in during the shift. In this capacity, the Assistant Facility Manager is accountable for the completion of pending works that needs high priority to complete in the required shift. Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process To ensure accident or crises manageme...

Assistant Facility Manager Integrated Facilities Management What this job involves: Job Aim: Assistant Manager, Facilities will be responsible for managing all aspects of the facility management service delivery system in during the shift. In this capacity, the Assistant Facility Manager is accountable for the completion of pending works that needs high priority to complete in the required shift. Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process To ensure accident or crises manageme...

Business: Property and Asset management, Noida Job Overview You will be the face of JLL at the clients site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Understand business and ensures there is integration between business and technology. Work closely with the operations and technical teams and is a major contributor to the requirements specification deliverable Provides analytic support by coordinating data extraction from various databases and data interpretation. Create report templates and data gathering tools to meet desired future standard Dat...

Helpdesk Executive Work Dynamics What this job involves Transforming to the Workplace Team of the future Commitment to deliver the best level of service every time through obsessive level of attention to detail Client/Stakeholder Management (in support of the Site lead) Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Operations Management To Assist Reporting Manager for the smooth running of operations To provide Help Desk services in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Leve...

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Helpdesk Executive, Bangaluru Business Property and Asset Management What this job involves Responsible fo...

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Helpdesk Executive, Bangaluru Business Property and Asset Management What this job involves Responsible fo...

Work Dynamics Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process. To ensure accident or crises management is addressed immediately. Clearing of C-mail / Government agencies mail to the proper recipient Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process. To take rounds of front office, lobby area, rest rooms to ensure a high standa...