1495 Helpdesk Jobs - Page 46

Must Have: Proficiency in Tidal Job Scheduler and Workload Automation Flexible to work in 24X7 rotational shifts Advanced analytical and problem-solving skills to quickly identify and resolve job scheduling conflicts and similar problems Ability to work independently in a remote setting and work as a team player Excellent communication skills, problem solving skills, analytical skills and strong attention to detail. Basic knowledge of Office 365 Suite (Microsoft Word, Excel, Outlook and Sharepoint) Basic knowledge of creating incidents, working requests in ServiceNow application. Good to Have: Experience, understanding of scripting languages (SQL, Python, Powershell) Understanding of Tidal J...

The Document Controller is specialist who manages various aspects of document control, including numbering, filing, sorting and retrieval of electronically stored documentation produced by technical teams, projects or departments in a timely, accurate and efficient manner. The position s purpose is to provide document control services on time with high quality by ensuring that the processes are followed. Duties And Responsibilities ESSENTIAL Maintain a OMR Master Document Register (MDR) consisting of drawings, specifications, procedures and plans Setup and maintain OMR data in the PLM. Monitor due dates for drawings, specifications, software, technical manuals and other documents. Also Monit...

Summary The role of Service Desk Analyst is to support the IT team in all aspects of technical service desk management, project tasks and monitoring. ESSENTIAL DUTIES AND RESPONSIBILITIES Action and resolve all incidents / requests that come to the service desk queue or phone lines with the agreed service levels. Ensure that ticket assignments will maximize efficiency. Escalate tickets to the relevant level if required and request updates. Ensure that the entire ticket life cycle is carried out with the highest level of customer service through appropriate communication and follow ups. Proactively keep the end user updated on the current ticket status with related communications. Stay up to ...

Looking for immediate joiner, for Senior Technical Advisor (AD/Server/Networking), Pune. Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) oper...

Job Title: Help Desk Executive Location: Gaur Yamuna City, Dankaur (Residential Township) Department: Facility Management / Customer Service Job Summary: We are seeking a courteous, proactive, and customer-focused Help Desk Executive to manage the front-facing operations of the residential help desk at Gaur Yamuna City. The ideal candidate will serve as the first point of contact for residents and guests, ensuring prompt, polite, and professional service for all queries, complaints, and requests. Key Responsibilities: Act as the primary point of contact at the resident help desk. Receive and log complaints, service requests, and feedback from residents. Coordinate with housekeeping, maintena...

Ticket Management : Monitor, prioritize, and assign incoming support requests using the organizations ticketing system to ensure timely resolution. Team Coordination : Lead and schedule helpdesk staff, ensuring adequate coverage and prompt response to user inquiries. Technical Support : Provide first-level support for hardware, software, and network issues; escalate complex problems to appropriate IT personnel. User Communication : Maintain clear and consistent communication with users regarding issue status, resolutions, and follow-ups.

A Day in Your Life at MKS: As IT Support for Global Service Desk, you will partner with IT Shared Services to provide remote support for all IT requirements, incidents and queries. In this role, you will report to the Lead GSD. You Will Make an Impact By: Technical Support: Provide timely and effective technical support to global internal users, resolving hardware, software, and network issues. Ticket Management: Monitor and manage helpdesk tickets, ensuring all incidents and requests are logged, prioritized, and resolved within established timelines. User Training: Conduct training sessions and create documentation to help users understand and utilize IT systems effectively. System Monitori...

Riveron is looking for a Senior Solution Consultant focused on OneStream to join our Technology and Innovation practice. The Senior Solution Consultant will work side-by-side with our project team members to execute client projects ranging from Administrative and Managed Service Offerings to OneStream implementations or optimizations, integrations, and technical support. The successful candidate must demonstrate a proven implementation background and the willingness to assist in OneStream practice development. Who You Are: Bachelor s degree, preferably in Accounting, Finance, or Management Information Systems (MIS) 3+ years of implementation or optimization of OneStream and/or other CPM Invo...

Riveron is looking for a Manager focused on OneStream to join our Technology and Innovation practice. The Manager will work with our financial/technical project team members in executing client projects that include OneStream Administrative or Managed Services Offerings, OneStream implementations, and OneStream technical support. The successful candidate must demonstrate a proven OneStream/Corporate Performance Management software implementation background. Who You Are: At least a Bachelor s in Accounting, Finance, or Management Information Systems (MIS) 6+ years of implementation or optimization of OneStream/or other CPM (e.g. Hyperion, Oracle, Adaptive, etc.) Completed multiple full-cycle ...

Summary As a Helpdesk Operator, you will play a vital role in providing efficient and timely support to our organizations users through the ServiceNow ticketing tool. You will be responsible for managing and resolving various IT-related issues, ensuring smooth operations, and delivering excellent customer service. DEME General ICT India Apply now Your responsibilities Your profile Our offer Receive, prioritize, and assign tickets generated by users via the ServiceNow ticketing tool. Monitor ticket queues and ensure tickets are handled promptly according to defined SLAs. Update ticket status, track progress, and ensure proper closure with detailed resolution notes. Provide first-level technic...

We want an expert Support Executive who is customer-focused, solution-driven driven and knowledgeable SE to join our team. He or she will be the client s first point of contact, interacting largely over the phone, analysing and resolving their questions and concerns. They should have excellent communication skills, problem-solving abilities, and a genuine desire to help customers by giving top-notch service. Key Responsibilities: Handle incoming customer calls with quick and effective solutions. Understand issues and provide answers or escalate when needed. Record customer interactions and feedback accurately. Follow up to ensure customer satisfaction. Stay updated on products and services b...

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: The Facility Executive will ensure seamless daily facility and administrative operations in our Pune office. This hands-on role covers everything from employee support and vendor manag...

Fastenal India would like to invite ambitious, hard-working individuals to apply for the position of full-time Solutions Support Analyst. Applicants should be able to bring new ideas and improvements to business practices, work well both independently and as part of a team, and show respect to co-workers, customers, vendors, and visitors in the workplace while demonstrating Fastenals core values of Ambition, Innovation, Integrity, and Teamwork. About Us Since 1967 Fastenal has grown from a single store to nearly 3,800 locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ...

Responsibilities: Providing help and advice to visiting customers in case any help they ask for. Communicating courteously with customers by telephone, email and face to face. Investigating and solving customers' problems. Handling customer complaints or any crises, such as security issues or a customer being taken ill. Make customers aware of non-accessibility in an under-construction unit. Liaise with Security team in case of lost and found and communicate with customer. Keeping accurate records of discussions or correspondence with customers. Writing reports on analyzing the customer service, that Property provides. Ensure completion if the activities with respect to the job requests /wor...

Job Description - Technical Onsite Support Executive Location:Udaipur Timings: As per Mall time, Monday to Saturday (Day shift) Experience: Freshers, Training will be provided. Immediate joiners are highly welcome. Key Roles and Responsibilities: -Onsite Technical Support Executive will work with the Service Delivery Managers to support Software implementation and operation. -Software is used by a location (mall, food court, airport, etc. ) to capture automated daily sales data from all outlets present in the location -Candidate will be doing the follow-ups, monitoring, and new integrations -New integration-related activities include -Coordinate with brands and set up slots for utility insta...

Job Title: System and Cloud Infrastructure Administrator Location: Kundahalli, Bengaluru Work Mode: Work from Office Industry: FMCG; one of the biggest brands in Food & Beverage Industry. Position: 1 Experience: 60% IT Admin, 30% cloud, 10% Network/Cyber Job Summary: We are seeking a skilled System and Cloud Infrastructure Administrator to join our IT team. The ideal candidate will be responsible for managing the IT helpdesk, managing and maintaining our cloud infrastructure, ensuring system performance, and implementing robust security measures to protect our data and systems. Key Responsibilities: IT Help Desk Support : Provide IT help desk support, assisting users with technical issues an...

6-20 years of Oracle EBS/Fusion HCM Consulting experience, Minimum 5-Years of EBS/Fusion Oracle Global HCM Cloud Core HR, Payroll and Absence Management end-to-end implementation experience Should have completed more than one full implementation project in Oracle Cloud HCM Core HR and Absence Management Senior candidates with Payroll, Talent Management, Recruiting, Workforce Management, and HCM analytics with Multi-Org and multi-country implementation experience would be preferred Lead all workshops (Process, design, configuration, test and validate) and act as lead for Core HR and Absence Management Implementation Provide functional application leadership and guidance to the client regardin...

Role Summary :- The incumbent will be operating on ground for support on administration and Facilities, local transport management, pantry, employee services at VWTS Offices and Project/ Service Sites, in India, as applicable from time to time. The individual brings in execution efficiency and enhance quality of service level and employee experience. Essential Responsibilities / Expectations :- Administration- Handling and coordination of administration duties including Housekeeping, Electrical Maintenance, Canteen, Vendor/ Asset Management, Workspace monitoring, 24x7 Helpdesk and deployment of complete admin support system to ensure smooth conduct of business. Security Management - Responsi...

Silver Touch Technologies Limited is looking for Database Lead to join our dynamic team and embark on a rewarding career journey. Oversee and manage database administration activities. Develop and implement database management policies and procedures. Monitor and analyze database performance and make improvements as needed. Collaborate with development teams to ensure optimal database design and performance. Provide training and support to database administration staff. Prepare and present reports on database administration activities and outcomes. Ensure compliance with regulatory requirements and industry standards.

A Day in Your Life at MKS: As IT Support for Global Service Desk, you will partner with IT Shared Services to provide remote support for all IT requirements, incidents and queries. In this role, you will report to the Lead GSD. You Will Make an Impact By: Technical Support: Provide timely and effective technical support to global internal users, resolving hardware, software, and network issues. Ticket Management: Monitor and manage helpdesk tickets, ensuring all incidents and requests are logged, prioritized, and resolved within established timelines. User Training: Conduct training sessions and create documentation to help users understand and utilize IT systems effectively. System Monitori...

About GrowthSchool GrowthSchool partners with the top 1% of industry experts to build high-impact, cohort-based learning experiences for professionals. Backed by Sequoia Capital, Owl Ventures, and over 80+ angel investors including Kunal Shah, Ritesh Agarwal, and Tanmay Bhat. Our mentors come from world-class organizations like Google, Meta, Apple, Microsoft, Hotstar, Amazon, and Freshworks. We re a fast-paced, mission-driven team building the future of upskilling and we re looking for ambitious individuals to join the ride. We are looking for a customer-focused and detail-oriented Customer Support Executive with 1-2 years of experience to join our growing team. The ideal candidate will be r...

About Glean We re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company s knowledge together, understands it at a deep level, provid...

Solenis is a leading global producer of specialty chemicals, delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, our innovative portfolio includes advanced water treatment chemistries, process aids, functional additives, and state-of-the-art monitoring and control systems. These technologies enable our customers to optimize operations, enhance product quality, protect critical assets, and achieve their sustainability goals. Headquartered in Wilmington, Delaware, Solenis operates 69 manufacturing facilities worldwide and employs over 16, 100 professionals ac...

The Service Desk Coordinator is responsible for overseeing and coordinating the day-to-day activities of the IT service desk or help desk team. Required Candidate profile Should have hands on experience in Ticket Categorization,Ticket Prioritization and SLA management.

Overview Experience : 3-5 Years Location: Hyderabad Shift: 6:30 PM - 3:30 AM Skills: D365 Support About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business S...