1495 Helpdesk Jobs - Page 43

Proven experience in a technical support role, preferably in the technology industry. Strong technical knowledge of hardware, software, networking, and troubleshooting techniques. Excellent communication and problem-solving skills. Ability to work independently and efficiently manage time and priorities. Ability to communicate technical information to non-technical customers in a clear and concise manner. Familiarity with CRM or helpdesk software. Bachelors degree in Computer Science, Information Technology, or a related field. Job Description Provide technical support to customers via phone, email, chat, or other communication channels. Diagnose and resolve technical issues related to hardw...

We are seeking a dynamic and passionate Soft Skills Faculty to train and mentor students in communication, workplace readiness, and employability skills\u2014particularly for entry-level roles in the IT sector. The ideal candidate will also assist in placing students into relevant job opportunities by liaising with placement partners and employers. Requirements Key Responsibilities: Deliver soft skills training sessions covering communication, teamwork, time management, professional etiquette, interview skills, and customer service. Customize training modules to align with the requirements of entry-level IT jobs (e.g., BPO, helpdesk, tech support, etc.). Conduct mock interviews, group discus...

Internal Firm Services Industry/Sector Management Level Specialist & Summary At PwC, our people in people operations primarily focus on managing the people lifecycle and the daytoday operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee recordkeeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Hum...

Oracle Fusion HCM Functional Consultant 8+Years of Experience with More Fusion Implementation Projects experience . Any combination of - US Payroll, Benefits, Oracle Time and Labor, Talent management, Recruitment Cloud, Security , Helpdesk

Role- Assistant Manager Service Desk Exp- Min 6 Years International Only Should have a designation of a AM on papers Pune | 5 Days working 2 days off Skills: Service Desk, Active Directory, Servicenow, Tech Support 9116324602 / teena.ghrs@gmail.com

Job Title: Service Desk Coordinator Location: Pune office Department: Support / NOC / Service Desk Rotation: Yes - work is in rotational shift Reports to: Service Desk Manager Job Summary: The Service Desk Coordinator is responsible for monitoring the support ticket queue, ensuring tickets are promptly assigned to the appropriate teams or personnel, and tracking resolution progress to ensure SLAs are met. This role acts as a central point of coordination for day-to-day ticket flow and escalations, ensuring smooth operations and high customer satisfaction. Key Responsibilities: Monitor incoming support tickets, chats and calls in real-time across all support channels. Assign tickets to approp...

SUMMARY Job Summary: We are seeking a proactive and customer-focused L1 Support Engineer (Windows Desktop Support Voice) to provide technical assistance to end-users via voice calls. The ideal candidate will have experience resolving hardware/software issues on Windows platforms, handling inbound support calls, and working with ticketing systems in a service desk or helpdesk environment. This role demands strong communication skills, a keen ability to troubleshoot remotely, and a solid understanding of desktop environments and common user issues. Key Responsibilities: Respond to and resolve user-reported incidents via voice, email, or ticketing systems Provide first-level troubleshooting sup...

Role & responsibilities To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods...

Help Desk Technician (Entry-Level) Job Summary: We are looking for a Help Desk Technician to provide technical support and assistance to our users. This entry-level role is perfect for individuals with strong communication skills and a basic understanding of IT systems. Job Title : Help Desk Technician (Entry-Level) Location : Chennai, Hyderabad, Bangalore Experience : 0-3 Responsibilities: Respond to user inquiries and troubleshoot hardware/software issues. Document support requests and resolutions. Assist in setting up and configuring computer systems and peripherals. Provide guidance on software usage and IT policies. Escalate complex issues to higher-level support teams. Qualifications: ...

Job Description: Proficiency in Mandarin Language: Job Role: Assist Adobes reseller/retailers in Americas/APAC and help them to effectively resolve issues via Phone, Emails, and Chats Assist Adobes strategy in Americas/APAC Interact with regional sales team in Americas/APAC Providing end-to-end Adobe Partner support Answer how-to questions and help Partners/Resellers navigate a variety of tools Diagnose Reseller issues and engage with our product and engineering teams using established processes Communicate thoughtful, customized solutions that help Partners move forward and grow their business Show composure, resilience, and flexibility as Reseller needs evolve and case volume changes. You ...

Senior Delivery Manager - End User Experience - - - - - - - - - - - - Key Responsibilities: EUX Service Availability and Performance: Ensure consistent availability and optimal performance of EUX services. Monitor and address issues related to end-user equipment, onsite support, helpdesk services, and procurement processes. Implement best practices and standards to improve the end-user experience. Leadership: Lead and manage the EUX functions ensuring alignment with organizational goals. Foster collaboration within the team and with other departments. Mentor and guide team members, facilitating skill development and growth. Vendor Management: Oversee contracts and relationships with vendors ...

Proficiency in French Language: Assist Adobes reseller/retailers in Americas/Europe and help them to effectively resolve issues via Phone, Emails, and Chats Assist Adobes strategy in Americas/Europe Interact with regional sales team in Americas/Europe Providing end-to-end Adobe Partner support Answer how-to questions and help Partners/Resellers navigate a variety of tools Diagnose Reseller issues and engage with our product and engineering teams using established processes Communicate thoughtful, customized solutions that help Partners move forward and grow their business Show composure, resilience, and flexibility as Reseller needs evolve and case volume changes You work with: Sales team an...

The Process Lead - Procurement helpdesk will respond to the queries received at the Procure to Pay Helpdesk. The role will require an understanding of Procure to Pay lifecycle and liasoning with the different P2P teams for quick turnaround. The key focus is high volume processing with a focus on auditability and efficiency. The role will require processing service requests for Procure to Pay Helpdesk function (servicing accounts payable and payment sub-processes). The overall responsibilities being: Answering end user querries and resolving tickets Managing transactional issues by collaborating between operations team and end users/suppliers. Carrying out Daily operations, with key focus on ...

Job Description: Proficiency in Spanish Language: Job Role: Assist Adobes reseller/retailers in Americas/APAC and help them to effectively resolve issues via Phone, Emails, and Chats Assist Adobes strategy in Americas/APAC Interact with regional sales team in Americas/APAC Providing end-to-end Adobe Partner support Answer how-to questions and help Partners/Resellers navigate a variety of tools Diagnose Reseller issues and engage with our product and engineering teams using established processes Communicate thoughtful, customized solutions that help Partners move forward and grow their business Show composure, resilience, and flexibility as Reseller needs evolve and case volume changes You wo...

As an IT User Lifecycle Analyst, you will learn everything there is to know about the IT onboarding journey each new hire takes as they join our company. Initially, you will support in planning and running the business processes core employee onboarding. Over time, you will lead, improve, and transform the onboarding experience that will impact every new hire. These responsibilities include coordinating with cross-functional teams across the organization to ensure new hires receive computers, have access to the systems they need to do their work, and have a pleasant experience as they join the company. When not directly working on onboarding, you will resolve and escalate IT Support issues i...

Certified Oracle Field Service Cloud Developer will have expert level knowledge and experience configuring and designing/redesigning Oracle Field Service (formerly known as TOA). Responsibilities: Gather business requirements and document fit gap analysis to design. Collaborate with IT/business and development teams. Present Cloud functional application guidance to team regarding Cloud best practices during implementation. Configure, integrate, maintain, and enhance Oracle Field Service Cloud features to meet business requirements. Oracle Field Service Techno Functional expertise in the following subject areas: Environment Setup System Administration Configure Capacity Setup collaboration gr...

Ankura is a team of excellence founded on innovation and growth. Ankura: At Ankura, our culture thrives on collaboration and connections, fostering an environment where team members are encouraged to engage and innovate together. We prioritize presence and engagement, ensuring that every individual feels connected and valued within our dynamic and supportive community. Role Overview: The Administrative Help Desk Senior Associate is responsible for providing comprehensive administrative support and assistance to the organization s staff and management worldwide. This role involves managing and responding to inquiries, troubleshooting issues timely, and ensuring smooth operations across global...

Ankura is a team of excellence founded on innovation and growth. Ankura: At Ankura, our culture thrives on collaboration and connections, fostering an environment where team members are encouraged to engage and innovate together. We prioritize presence and engagement, ensuring that every individual feels connected and valued within our dynamic and supportive community. Role Overview: The Administrative Help Desk Associate is responsible for providing comprehensive administrative support and assistance to the organization s staff and management worldwide. This role involves managing and responding to inquiries, troubleshooting issues timely, and ensuring smooth operations across global admini...

Roles and Responsibilities Handle inbound calls from customers, resolve their queries, and provide excellent customer service. Collect data on call quality, customer interactions, and performance metrics using MIS tools. Make outbound calls to customers for sales promotion, product updates, and feedback collection. Perform fuel tracking and ambulance services scheduling as required by the company. Work on rotational shifts with flexibility to adapt to changing business needs. Male candidates preferred Benefits In-house call center of Company On Company's payroll No targets Very close from Prabhadevi / Parel Station

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and ...

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and ...

Role & responsibilities 1. Recruitment (Off Roll): Coordinating with vendors to ensure promised lineups at stores as per the SOP and closing open requisitions for the respective stores within 48-72 hours. 2. Attrition & Absenteeism: Controlling attrition and absenteeism by connecting with the employees. 5. Employee Engagement: Organize monthly birthday celebrations at stores. Plan and execute Reward & Recognition (R&R) activities to boost engagement. 6. HR Help Desk: Conduct the monthly HR Help Desk to address and resolve contractual employees' queries. Guide employees on the benefits of PF, ESIC, and LWF, including processes for withdrawing PF and availing ESIC benefits. 7. Data Management:...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Required Abilities: Strong staff management skills Excellent people management and administrative skills. Good negotiating and facilitation skills. Required Work Experience : Incident Manager Degree : Bachelor of Business Studies - BBS | Associate of Science - AS | Bachelor of Arts - BA Required Knowledge : Good understanding of statistical and analytical principles and processes. To ensure the goals of the Incident Management process are achieved. Required Skills : Processmap Incident Management, Incident Response, Logicmanager Incident Management, Incident Analysis, Incident Management System, RSA Archer incident Management, Incident Investigation, Incident Management Primary Responsibilit...