1495 Helpdesk Jobs - Page 41

- Primarily handling merchant escalated cases daily. - Working with the internal stakeholders to extract the resolution. - Identify opportunities for process improvement, considering the merchant and partner experiences. - Proactively help to resolve merchant concerns in a timely, professional and positive manner, escalating issues to the next level or other internal stakeholders, as needed. - If required need to connect with the merchants via phone or non-voice channels, to understand and work on the case efficiently and effectively. - Flexible to take up extra initiative or additional work as per the organizational requirement. - Connecting with customers via call / mail to address their q...

Job Responsibilities: Will be responsible for MySQL installation, configuration and optimization, along with sound knowledge on Maria DB . Integrate MySQL and Maria DB Scripts for application requirement, Backup and restoration of database Taking Backup of important Databases and restoring when it is required. Configuring meaningful threshold values for productive alerting in the database Taking care of all support database Troubleshooting if DB issues which are faced during integration Making sure customer DB is running fine after installing application software. Interacting with Product engineering teams for DB/script related issues. Provide Guidance to application Helpdesk team on DB rela...

Skills: ? Create Purchase Orders (PO), PO amendments / deletions based on requests ? Attempt to resolve outstanding receipt-related issues / open order expediting ? Handling queries regarding Invoice / PO Mismatch ? Addressing the Helpdesk queries regarding PR to PO / PO amendments in a timely manner ? Ensure that services are provided within assigned budgets and timelines; take necessary action to address any issues ? Verify requisition is accurate and contains updated requirements and information per agreement. ? Validate approvers and add new approvers if required. ? Conduct Purchase Requisition quality check: For complex PR / complex categories check PR information against given template...

Roles and Responsibilities: • Provide technical support and troubleshooting assistance to end users • Respond to user inquiries and provide solutions to hardware and software problems • Install, configure, and maintain computer systems and software • Set up and troubleshoot network and internet connections • Collaborate with other IT team members to resolve complex issues • Document and track technical issues and resolutions • Provide training and support to end users on new technologies and software applications • Stay up-to-date with industry trends and best practices in IT support

Marudhar Kesari Jain College for Women is looking for System Administrator to join our dynamic team and embark on a rewarding career journey Installing, configuring, and maintaining servers, network equipment, and storage systems to ensure high availability and performanceManaging and maintaining systems security, including firewalls, access control, and security protocols, to ensure the confidentiality and protection of sensitive dataMonitoring systems performance and capacity, and making recommendations for upgrades and improvementsResponding to technical support requests and resolving technical issues, including troubleshooting hardware and software problemsPerforming regular backups and ...

Skills: ? Create Purchase Orders (PO), PO amendments / deletions based on requests ? Attempt to resolve outstanding receipt-related issues / open order expediting ? Handling queries regarding Invoice / PO Mismatch ? Addressing the Helpdesk queries regarding PR to PO / PO amendments in a timely manner ? Ensure that services are provided within assigned budgets and timelines; take necessary action to address any issues ? Verify requisition is accurate and contains updated requirements and information per agreement. ? Validate approvers and add new approvers if required. ? Conduct Purchase Requisition quality check: For complex PR / complex categories check PR information against given template...

Processing of urgent and high value invoices Review supplier invoices for accuracy Resolve discrepancy between POs and invoices. Enter new vendor details into vendor master database Review vendor details from the SAP T&E audit Schedule payments processing Qualifications BCom

About the role: The Senior Finance Specialist is responsible for managing employee expense claims, ensuring compliance with company policies, and administering the corporate card program. This role requires attention to detail, a strong understanding of financial controls, and excellent customer service skills to support employees with their claims and card-related queries. Minimum Qualifications & Experience: Bachelor s degree in accounting, Finance, Business Administration, or a related field. 6+ years of experience in expense claims processing, accounts payable, or corporate card administration. Proficiency in Concur and Certinia system, MS Excel, and financial reporting tools. Strong att...

Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. The team This position is responsible for providing desktop support services primarily to end users in (Pune) and...

Two way and three way match invoice processing Processing of 3rd party freight invoices, Legal, HR Invoices Review and action on discrepancies and fallouts Analyze vendor and system improvement opportunities Review blocks and action as required Review suspected duplicate invoices Processing of Urgent Payment requests Quality check audit and review on invoices Regular process knowledge sessions as part of Quality Audit Creations and Update of process documents New vendor set-ups and changes Clearing of Blocked invoices (MRBR Report) Month end reports Metrics reporting (Data consolidation) Queries and Helpdesk Emails Process improvement ideas Implementations SIX Sigma and RPA projects Analysis...

10th, 12th Pass candidates can apply English, Hindi & Kannada Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBACandidate PG (May consider if you have BPO work experience)

10th, 12th Pass candidates can apply English, Hindi & Telugu Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBACandidate PG (May consider if you have BPO work experience)

If you're passionate about providing world-class customer support and want to be part of a dynamic, global team, we’d love to hear from you! Salary - 15K TO 40K INHAND Both side free cabs Please only whatsapp your CV and name on HR 8826673317 Required Candidate profile Ability to work night shifts and adapt to global time zones. Prior experience in an international BPO or call center environment is an advantage

Exciting Career Opportunity with a Leading MNC in Kolkata! Position: US Healthcare Process Location: Kolkata, India Contact Shruti @ 9732008214 (Call/WhatsApp) About Us: At You & I Consulting , we take pride in placing talent in 64+ top MNCs across India . Were now hiring for a renowned multinational client in the US Healthcare domain. If you're looking for a stable, rewarding career with international exposurethis is it! Role Overview: Join our US Healthcare team and work closely with US doctors and hospitals to support their documentation and empanelment processes. Key Responsibilities: Handle international calls related to healthcare documentation Assist US doctors and hospitals with onbo...

We are seeking a motivated and empathetic Customer Support Executive to join our team The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction through professional communication and problem-solving Key Responsibilities: Respond to customer queries via phone, email, chat, or social media in a timely and professional manner Provide accurate, valid, and complete information by using the right methods and tools Resolve product or service problems by clarifying the customer s complaint and determining the cause of the issue Follow up to ensure resolution and maintain customer satisfaction Document cus...

Summary Leads the Data and System Governance organization for GCS. Drives all aspects related to the governance of all Systems in use to support business activities within GCS and TRD (for SAP only). Leads and coordinates all system improvement initiatives in partnership with Dev IT and ensures visibility of performances trough KPI monitoring. Maintains a high performing support model to Business through active alignment with stakeholders for issues resolution. Responsible for developing and executing the data governance strategy for Clinical supply chain including creation of a governance framework, improvement of data stewardship processes, management of dedicated resources and planning op...

Work Dynamics - Integrated Facilities Management POSITION GOALS Seeking customer service representatives who are focused on providing prompt, courteous and professional customer service. Participate in all customer service training program sessions. Responsible for managing calls, emails, chat and tickets raised by employees at client offices. Adhere to the shifts and week-offs scheduled The job is on work from office model, ensure that it is followed Answer all phone calls promptly, follow telephone etiquette and ensure to be polite and composed while dealing with customers. Coordinate with internal site teams to address issues and resolve requests as per the SLA. Provide customer centric s...

Role- Technical support (Service Desk) Must have 1-2 Years international voice experience (Excellent comms) Immediate Joiners- Bangalore Rotational Night Shifts Graduate Budget- 4-6 LPA Contact- 7742324144

Job Overview We are seeking an experienced and proactive IT Support Engineer to join our team. The ideal candidate will provide expert-level technical support, manage system administration tasks, and contribute to IT projects and process improvements. You will play a key role in ensuring seamless IT operations, delivering outstanding support to end-users, and upholding security and compliance standards. Key Responsibilities Advanced Technical Support & Troubleshooting Deliver expert-level, timely, and efficient technical support to end-users and internal stakeholders via in-person, phone, email, and remote tools. Diagnose and resolve complex hardware (desktops, laptops, printers, mobile devi...

Good communication Skills HRO – Hire to Retire background Flexibility to work in shifts Oracle HCM

Act as SPOC between client and service provider Handle client communications, delivery escalations, and contract modifications Prepare/change SOWs and forecast workforce needs.

To receive and log calls/complaints/requests from residents and customers. To ensure logging in all the complaints in the helpdesk software. To assign the queries / complaints to technical and soft services team immediately for resolution. To track and close the complaints in coordination with respective stakeholders. To ensure consistent and timely responses to customers within defined TAT. To escalate unresolved complaints and queries to concerned authority for closure. To prepare daily MIS of queries and complaint along with analysis and share with client and site lead. To generate and analyse report of complaints log v/s TAT, ageing, escalations on monthly basis. To deal politely with al...

Role & Responsibilities: Strategy & Planning Develop IT operational plans that align with the firms overall objectives, focusing on robust and efficient IT service operations. Collaborate with senior management and US-based IT teams to set goals and deliverables, ensuring effective communication and stakeholder engagement across geographies. Implement technology solutions that enhance operational efficiency and the services delivered by the team globally. Service Operations Management: Provide daily operations of Tier 1, 2, 3 IT services provided by the support team in India. Ensure services are aligned with firm requirements and maintain continuity across all regions where BPM operates. Def...

Hiring for USA based Multinational Company (MNC) We are looking for a Technical Support Engineer to provide high-quality technical assistance to our customers or internal users. You will diagnose and troubleshoot software or hardware issues, respond to customer queries in a timely manner, and ensure problems are resolved efficiently. The ideal candidate is a problem solver with a strong technical background and excellent communication skills. Provide technical support via email, phone, chat, or ticketing systems to resolve product-related issues. Diagnose, troubleshoot, and resolve hardware, software, and network-related problems. Escalate complex issues to appropriate engineering teams with...

Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner...