1495 Helpdesk Jobs - Page 40

Primary Duties: Provide deep support to Helpdesk team. Align to Helpdesk support response times guidelines and document the resolution for Helpdesk. Liaison with SAP vendor technical team to resolve software issue like slow performance, software crash and new software patches. Collaborate with Database, Unix OS and network team to resolve critical technical issue Analyze service request functional requirements and discuss with business/functional analyst to implement ECC6 functional modules. Design, configure and develop service request solutions according to SAP guidelines. Perform integrated testing before release to UAT. Prepare solution for release to production according to methodology ...

Everything we do is powered by our customers! Featured on Deloittes Technology Fast 500 list and endless G2 leaderboards, Maropost offers a connected experience that our customers require, transforming ecommerce, retail, marketing automation, merchandising, and helpdesk providing them with command center designed to scale their organizations. With a relentless focus on our customers success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands today and soon 50,000+. Driven by a customer- obsessed mentality, we empower businesses to achieve their goals and grow alongside us. If youre ready to make a significant impact and be part of our transformative jo...

We are seeking a detail-oriented and proactive Senior Executive - Service Operations to drive key operational processes across service delivery, customer support, and import management. The ideal candidate will play a crucial role in aligning operational strategies with business goals, ensuring efficiency, cost-effectiveness, and high levels of customer satisfaction. Key Responsibility Areas: Manage the entire import process, including order placement, coordination with freight forwarders, bill of entry filing, and customs clearance while ensuring compliance with statutory regulations Supervise the helpdesk team to ensure timely logging of all customer complaints in the CRM system Analyze se...

Job_Description":" Role Overview We are seeking a highly motivated Product SupportSpecialist to join our growing team. This frontline support role isresponsible for assisting merchant users as they navigate through thechargeback management process and utilize our proprietary platform. You will provide direct support to clients by helping themunderstand portal workflows, assisting with navigation issues, resolvinggeneral platform queries, and ensuring a smooth, efficient user experience.Strong communication skills, quick learning ability, adaptability, and aclient-first attitude is critical for success in this role. This is an exciting opportunity for individuals who arepassionate about clien...

Overview : We are seeking a skilled Technical Support Specialist to provide exceptional support for users of logistics solutions platforms similar to CargoWise and Flex port (e.g., freight management, supply chain, or transportation management systems). The candidate will troubleshoot issues, assist users, and ensure seamless logistics operations for our freight forwarding and supply chain processes from our Cochin office. Responsibilities: - Support users with logistics solutions platforms similar to CargoWise and Flex port, resolving technical issues via ticketing, chat, email, or phone using systems like Jira or Freshdesk. - Assist with integrations (e.g., APIs, EDI) and optimize workflow...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education...

Job Description: Essential Job Functions: Should be skilled in following: Knowledge of Finacle Menu Options (CBS 7. 0. 25/ UBS version 10. 2. 18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Knowledge of Core Banking Solutions, banking support Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India Basic Qualifications: Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA Strong problem-solving and analytical skills Effective communication and teamw...

Job Description: Essential Job Functions: Should be skilled in following: Working experience of Finacle Menu Options (CBS Version 7. 0. 25, UBS version 10. 2. 18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis Working experience on Service Management/ Ticketing Solutions Working experience as Delivery Lead in similar Project Basic Qualifications: Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA Strong problem-solving and analytical skills Effective communication and team...

Sodexo Food Solutions India Pvt. Ltd. is looking for Helpdesk Operator to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resol...

Sodexo Food Solutions India Pvt. Ltd. is looking for Executive - Helpdesk to join our dynamic team and embark on a rewarding career journey Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and re...

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up report...

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up report...

Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, an...

Work From Office Only for Chandigarh & Mohali Location PLZ CALL SOURABH @ 9779924404 Looking for Young & dynamic who have proficient communication skills & want to pursue growth. If you are interested in moving to BPO or are already working there but looking for job change , please get in touch and we will be very happy to assist you. We are Hiring Customer Care Representatives to work for the Inbound International as well as Domestic BPO process @ Chandigarh & Mohali location to work in Inbound, E Mail, Chat & Technical Support Process Freshers / 10+2 Clear with good communication are eligible for the job Handsome Salary with Incentives 5 Days work Cab facility for pick & drop from home Gro...

Role- Technical process associate Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833

Req Exp- Min 4 Years in Technical Support Training MUST HAVE TRAINER EXP ON PAPERS Any Gradudate Loc- Mysore ONLY WFO|5 Day's working|US Shifts CTC-8.5 to 9LPA Accomdation will be provided FOR 7 Day's Notice Period - Upto 30 Days Contact 8529474615

Role - Team Lead Should have a team lead designation on papers Exp - Min 4 yrs Skills - Gaming Support | Technical Support | Servicenow Loc - Hyderabad 9116324602 | teena.ghrs@gmail.com 5 Days working 2 days fixed off | WFO | Night shifts

Your work days are brighter here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team The Tax team at Workday is committed to bringing passion and customer focus in everything we do, a place where everyone is treated equitably, and communications held openly and honestly. Our e...

Dhruv Global School, Pune, Sus-Lavale Road is looking for Wellness Counsellor, IT Support Engineer to join our dynamic team and embark on a rewarding career journey Provide technical support to end-users by troubleshooting hardware, software, and network-related issues across the organization Install, configure, and maintain IT systems including desktops, laptops, printers, and peripheral devices Respond to helpdesk requests and ensure timely resolution of technical problems Maintain user accounts, permissions, and access rights in accordance with IT policies Assist with system upgrades, patch management, and regular maintenance activities Document incidents, solutions, and updates in the IT...

Role Overview: As an IT & Operations Engineer at Particle41 you will play a dual role, combining hands-on technical support with IT oversight responsibilities. This position is responsible for maintaining and troubleshooting the organization's IT systems and infrastructure while also overseeing the implementation of IT policies and strategies. The IT & Operations Engineer ensures that all IT operations are efficient, secure, and aligned with the company's goals. As the company grows, this role has the potential to transition more towards people / department leadership and vision. In This Role, You Will: Providing the technical support needs of the organization; manage and monitor all install...

Role & responsibilities Bachelors degree in Information Technology, Computer Science, or a related discipline. 2 - 5 years of hands-on experience in technical support, preferably involving Government or web-based applications. Well-versed in handling common user issues such as OTP delivery failures, browser incompatibility, and online form submission errors. Proficient in using remote desktop tools like AnyDesk for efficient troubleshooting and issue resolution. Strong written communication skills with the ability to provide clear, concise, and professional email support. Organized and detail-oriented, with a systematic approach to troubleshooting and thorough documentation of support intera...

Looking for immediate joiners, Technical Support Engineer, Pune (AD, Server, Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) oper...

Essential Responsibilities / Expectations :- Administration- Handling and coordination of administration duties including Housekeeping, Electrical Maintenance, Canteen, Vendor/ Asset Management, Workspace monitoring, 24x7 Helpdesk and deployment of complete admin support system to ensure smooth conduct of business. Security Management - Responsible for executing and monitoring of security deployment plans, implementing preventive actions based on security risk assessment, develop and execute system for movement of employees in shifts, monitoring and tracking surveillance and other security related online integrated systems like Access Control, Visitor Entry System etc, Initiate transformatio...

JOB Role: The role requires the candidate to manage and Providing technical assistance for questions and problems • Resolving problems with networks and other computer systems • Diagnosing system errors and other issues • Following up with customers to ensure full resolution of issues Requirements : Responding to queries via chat, email, or phone Proven experience as a help desk technician or other customer support role Tech savvy with working knowledge of office automation products, databases & remote control Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Provide periodic updates on Regular incident repo...

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is...