1495 Helpdesk Jobs - Page 4

Locations : Hyderabad, Telangana, India Role ID 210704 Worker Type Intern - Temporary Employee Studio/Department Finance Work Model Hybrid Description Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Title: Trainee, Accounts Payable Job Type: Trainee role for 12 months - to be converted into a Full-Time Hire depending on performance and Headcount Availability. Location: Hyderabad Introduction to EA India Centre:...

We are now looking for a IT partner to join our SASA organisation. Job description As an IT Partner, you will provide professional IT support with a high service level to our co-workers, you will secure the support for a number of Inter IKEA IT systems and ensure the knowledge is kept professionally up-to-date about advances in technology. You will secure organisational deliverables according to established Inter IKEA priorities through the development of a competent and high performing organisation based on the needs of today and tomorrow. You will be the link between central stakeholders and the office in the country. Perform and manage planned activities, such as IT installations, upgrade...

About The Role The Sonata Application Support Senior Analyst will provide frontline support to Bravura Solutions clients using the Sonata Administration Platform. The role involves managing the full client issue lifecycle, including analysis, replication, and testing of reported defects, while maintaining a solution-focused approach. The analyst will also be responsible for escalating requests to the relevant development or consulting teams as needed. What You ll Do Analyze and resolve client-reported issues, including: -Identifying software defects or missing functionality (debugging code when necessary). -Performing data fixes on client databases as required. -Resolving issues arising from...

About the role: The Manager Technology will be responsible for end-to-end project management, technology rollout, data governance, and vendor coordination for the Pragati technology platform. The role requires driving product efficiency, ensuring system integration, managing change processes, and supporting stakeholders to deliver seamless technological solutions that align with program objectives. In this role, you will be responsible for: Responsible for annual and quarterly planning, budgeting, and tracking project milestones. Establish strong understanding of project processes, systems, datasets, and performance indicators at outcome, output, and activity level. Manage project scope, spr...

EXL Services.com ( I ) Pvt. Ltd. is looking for Senior Executive to join our dynamic team and embark on a rewarding career journey The position is responsible for performing a variety of accounting functions related to Sales Audit- Retail Follow-up with Client for timely receipt of resolutions. Maintain data and records in accordance with accounting standards & principles Exposure to following areas will be preferred in O2C Process: Cash Application Store Query Attending Chargeback Management Complete Reconciliations Month End Close work and, Other Adhoc tasks Essential Functions Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved Resolutions to Chargeback case...

EXL Services.com ( I ) Pvt. Ltd. is looking for Senior Executive to join our dynamic team and embark on a rewarding career journey The position is responsible for performing a variety of accounting functions related to Sales Audit- Retail Follow-up with Client for timely receipt of resolutions. Maintain data and records in accordance with accounting standards & principles Exposure to following areas will be preferred in O2C Process: Cash Application Store Query Attending Chargeback Management Complete Reconciliations Month End Close work and, Other Adhoc tasks Essential Functions Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved Resolutions to Chargeback case...

EXL Services.com ( I ) Pvt. Ltd. is looking for Senior Executive to join our dynamic team and embark on a rewarding career journey The position is responsible for performing a variety of accounting functions related to Sales Audit- Retail Follow-up with Client for timely receipt of resolutions. Maintain data and records in accordance with accounting standards & principles Exposure to following areas will be preferred in O2C Process: Cash Application Store Query Attending Chargeback Management Complete Reconciliations Month End Close work and, Other Adhoc tasks Essential Functions Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved Resolutions to Chargeback case...

EXL Services.com ( I ) Pvt. Ltd. is looking for Senior Executive to join our dynamic team and embark on a rewarding career journey The position is responsible for performing a variety of accounting functions related to Sales Audit- Retail Follow-up with Client for timely receipt of resolutions. Maintain data and records in accordance with accounting standards & principles Exposure to following areas will be preferred in O2C Process: Cash Application Store Query Attending Chargeback Management Complete Reconciliations Month End Close work and, Other Adhoc tasks Essential Functions Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved Resolutions to Chargeback case...

EXL Services.com ( I ) Pvt. Ltd. is looking for Senior Executive to join our dynamic team and embark on a rewarding career journey The position is responsible for performing a variety of accounting functions related to Sales Audit- Retail Follow-up with Client for timely receipt of resolutions. Maintain data and records in accordance with accounting standards & principles Exposure to following areas will be preferred in O2C Process: Cash Application Store Query Attending Chargeback Management Complete Reconciliations Month End Close work and, Other Adhoc tasks Essential Functions Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved Resolutions to Chargeback case...

EXL Services.com ( I ) Pvt. Ltd. is looking for Senior Executive to join our dynamic team and embark on a rewarding career journey The position is responsible for performing a variety of accounting functions related to Sales Audit- Retail Follow-up with Client for timely receipt of resolutions. Maintain data and records in accordance with accounting standards & principles Exposure to following areas will be preferred in O2C Process: Cash Application Store Query Attending Chargeback Management Complete Reconciliations Month End Close work and, Other Adhoc tasks Essential Functions Store Queries - To ensure all tickets raised in Helpdesk are attended and resolved Resolutions to Chargeback case...

Position 1 - Designation - Accounts Assistant Job Profile Invoice Processing Experience 3 to 5 Years Key Skills Require - SAP Job Summary: Process and validate vendor invoices in SAP, ensuring accuracy and completeness. Match invoices against purchase orders and goods receipt notes (GRNs). Identify and resolve discrepancies in invoices, purchase orders, and payments. Ensure timely invoice posting Collaborate with internal teams such as Procurement and Warehouse to resolve issues. Maintain accurate records and documentation for audit purposes. Follow company policies and compliance standards in all AP activities. Position 2 - Designation - Accounts Assistant Job Profile - Helpdesk Queries Exp...

Executive Transport Integrated Facilities Management Work Dynamics (region, country) What this job involves: Ensure each journey commences at the appointed time; Enter the start time and Kilometre reading in the log book for each vehicle on departure. Enter the closing kilometer reading of the vehicle in the log book for each vehicle; Ensure all staff who are on the staff list provided by the Client for that shift are picked up; Communicate with the help desk on Radio as and if need arises; Ensure staff mark their boarding time and initial the pick up list held by the driver; Ensure that only staff listed on the roster sheet are picked up. In cases where other staff require pick that approva...

You will be JLLs front liner at the site for pre-possession apartments dealing, guest needs and resolving all customer related concerns. Your role is to ensure that customer service is maintained as per the standards set by us. Your day to day activities will involve: Get the apartments ready from Projects as per customers satisfaction at the time of possession, follow up CRM team projects for customer possession dates. Follow up for the complaints shown by customers at the time of possession & make sure timely closure. A Customer Relationship Executive in the context of Residential Condominiums is responsible for managing and enhancing the relationship between the condominium property manag...

As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients. Likewise, youll work closely with admin personnel in processing invoices. Likewise, youll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your scope. To do this, youll actively participate in health and safety reviews and identify potential risks. Youll also participate in emergency evacuation procedures as needed. Sound like you To apply you need to have: Proven indu...

Requirements: Must be a Graduate. Good communication skills with international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Mandate work from office. 1-3 Years of Experience Job description: Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet ...

Position's Overview Currently seeks an Help Desk Senior Associate to join our team in Noida.Position's General Duties and TasksIn these roles you will be responsible for: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements...

Job Opening: Phone Banking Officer (Bank Payroll) Location: Turbhe / Thane / Vashi/Airoli Shift: Day Shift | Work from Office Salary: Up to 3 LPA Process: Inbound / Outbound Graduates (Freshers can apply) Call 9137797705 Hrutika www.hyfly.in Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9773553319 Simran 8080126356 Ekta Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

The front office executive is responsible for directing and administering the operational efforts of the Front office. This individual ensures that established policies and procedures are followed, oversees provision of a full range of services to visitors and employees, who are promptly and professionally served. Competencies: Excellent communication skills. Strong customer service drive. Pro - active problem-solving skills. Exceeding customer satisfaction Excellent time management/ Able to work flexible hours Quick learner and ability to motivate self & others Proven working experience as a lobby manager/ FM industry. Confidently able to present to clients. Hands-on experience in using vis...

Key Responsibilities: Provide technical support for desktops, laptops, printers, and other end-user devices. Manage and resolve user tickets through a ticketing tool within defined SLAs. Install, configure, and troubleshoot Windows operating systems (Windows 10/11) . Set up and troubleshoot Microsoft Outlook (email configuration, PST issues, mailbox setup). Perform hardware/software upgrades and routine maintenance. Support remote users through remote access tools. Maintain inventory of IT assets and document resolutions. Coordinate with vendors for hardware support when needed. Required Skills & Qualifications: Minimum 2 year of experience in desktop support or IT helpdesk. Proficient in us...

CTC basis Current Package + Annual Company shares worth 750 + Dividend on shares + free meals + free cabs between 8 pm to 8 am Salary & Benefits CTC basis Current Package + Annual Company shares worth 750 + Dividend on shares + free meals + free cabs between 8 pm to 8 am Department Facilities Location Gurugram Job Advert Description Job Description Executive Facilities Admiral Group Plc. (UK) and Admiral Solutions (India) Know Us: The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insur...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

As an Incident Resolution Analyst at our company, your role involves resolving incoming issues with the expected technical capability and understanding the impact of incidents on the client. You must respond appropriately and exhibit a sense of urgency in your actions. Key Responsibilities: - Regularly review incidents logged, highlighting trends & recurring issues to 3rd line Problem. - Recommend changes to resolve recurring issues. - Review assignment of incidents by Incident Analysts and suggest improvements in how calls are assigned. - Use technical understanding to question and clarify incidents raised by clients before assigning them (incident triage). - Ensure all calls logged are cle...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...