2092 Helpdesk Jobs - Page 4

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Vashi Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 8080126356 Ekta Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring For Oracle Cloud HCM Functional Lead Module - OTL, US Payroll, Talent Management, Benefits, Security,Benefits, Absence Management MNC in Bangalore Looking for candidates with max 1 Month of notice period or Immediate Joiners 1. The candidate is expected to have 8 - 10 years of expert domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 3 end-to-end HCM implementations of which at least 2 should have been with HCM Cloud. 2. The candidate must have expert working experience in 1 or more of these modules along with the Core HR module OTL, US Payroll, Talent Management, Benefits, ORC, Security, Helpdesk, Benefits 3. In-depth understanding of HC...

SPOC, Monitoring of Tickets /Incidents logged with Service Desk. Update users on the closure of tickets, delay in closures. Assign tickets to engineers and receive timely updates on the tickets logged. Provide first-level support. stakeholders SLA Required Candidate profile Experience in IT Help Desk management Services, IT Infrastructure Analytical skills, Communication Management, and ITIL Process Awareness of Change & Release Management Documentation MS. Office.

Role & responsibilities 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high d...

Role Overview: The Admin team at Navi focuses on enhancing workplace experience by managing office services, coordinating logistics, and handling administrative tasks to support stakeholders in achieving their objectives. We are searching for a seasoned and strategic IT leader to join our team. In this role, you will be responsible for overseeing all aspects of IT Operations, Infra, Network, Helpdesk, and Compliance for our organization of approximately 3,000 users. You will be a key member of the leadership team, providing expert guidance and ensuring the smooth operation and continuous improvement of our IT infrastructure. Key Responsibilities: - Develop and implement a comprehensive IT st...

10th, 12th Pass candidates can apply English, Hindi & Telugu Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBACandidate PG (May consider if you have BPO work experience)

Analyst would be responsible for handling L1/ L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following: Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information Tracking and classifying incoming incidents or service requests, attempting initially solutions Provides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution Ensures Incidents and Service Requests are properly escalated and assign...

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9137797705 Hrutika Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Process: 811 Inbound (60% Service | 40% Sales) Shift Timings: 8 AM – 8 PM (Any 9 Hours) Weekly Offs: 4 Rotational Offs (First 6 Months) 6 Rotational Offs (Post 6 Months) call 8080126356 Ekta 9773553319 Simran 9082104424 Sanika 9137797705 Required Candidate profile Up to 3.5 LPA-Net 24k 30% Hike on Last CTC Incentives up to 5,000/month Handle~120 inbound calls per day Assist customers with queries & service requests Promote suitable banking products and offers Perks and benefits Salary: Net 24k + 5k Incentives

Role Overview: You have the exciting opportunity to join Wipro Technologies as a S2S Helpdesk Officer. In this role, you will be responsible for building and managing a strong relationship with the client organization within the energy and utility client industry to ensure service delivery based on defined SLAs and KPIs. Key Responsibilities: - Accurately register problems in the ticket application received via e-mail, phone, or chat - Ensure the phone/chat line is open at the beginning of the work program - Act as the single point of contact for the customer, providing relevant information for customer satisfaction - Communicate problem status and time to resolution to affected personnel an...

1. Ensure regular backup of the data as per the SOPs for all QC (quality control) systems, Manufacturing and Engineering systems is being carried out including periodic check on restoration of the backed-up data as per the SOP. 2. To act as Administrator for all GXP IT systems at Site. 3. Maintain an updated list of plant GXP IT systems inventory. This includes software and hardware including the stand-alone computer systems that are used for all GXP (manufacturing, engineering and quality) purposes. 4. Implement the password management for the plant GXP IT systems. Implement the data integrity and security measures required as per the Global IT guidance and procedures for the plant. 5. Guid...

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up report...

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up report...

1. Provide technical support to end-users via phone, email, or in-person in a timely and professional manner. 2. Identify, troubleshoot, and resolve software, hardware, and network-related issues. 3. Escalate unresolved issues to higher-level support personnel and follow up with end-users to ensure timely resolution. 4. Set up and configure new computer systems and software applications. 5. Maintain an inventory of all IT equipment and software and ensure that they are up-to-date. 6. Assist in the development and implementation of IT policies and procedures. 7. Install, update, and maintain antivirus software and security patches to ensure the security of IT systems and data. 8. Monitor and ...

Minimum 9+ years of experience in Oracle Fusion & EBS HCM modules like Core HR, Compensation, Performance, Payroll, Abs, Benefits, Helpdesk, Technical-Fast Formula & HDL, Data Migration & Integration (OIC), Career Dev, Compensation & Benefits, Core HR Tech, Payroll Tech, BPEL, Oracle R12 Technical, OBIEE. Should have Knowledge of DFF/Fusion Fast Formula. Should be aware of Oracle Fusion HCM Co-Existence and working on the same. Must have experience in BI/OTBI Reports Must be experienced in Development/ Configuration/solutions evaluation/ Validation and deployment Should have high level familiarity of Oracle Fusion HCM /Payroll tables A day in the life of an Infoscion As part of the Infosys c...

Walk-In Drive @ WNS Hiring for WNS Customer Support Roles Non Voice Date: 1st Nov 2025 (Saturday) Time: 10:00 AM 1:00 PM Open Positions: 100 1) Banking Process Non Voice Eligibility: 1 year Exp Salary: 5 LPA + Incentives Cab: Both ways provided Work Mode: In Office Venue: Rivera Manpower Services Contact for details: Ananya : 8884496986 Don't miss this opportunity to work with a global leader! Carry a copy of your resume and a valid ID.

We are looking for a skilled Senior Associate to join our team at Air India, responsible for handling Central Agency Refunds and ADM Support. The ideal candidate will have 5 to 6 years of experience in a related field. Roles and Responsibility Manage and process refunds for central agency clients. Provide administrative support to ensure smooth operations. Coordinate with internal teams to resolve client queries and issues. Analyze and resolve complex refund-related problems. Develop and maintain relationships with key stakeholders. Ensure compliance with company policies and procedures. Job Requirements Minimum 5 years of experience in a related field. Strong knowledge of ficial systems and...

Day-To-Day Responsibilities: Partner with project teams to oversee the delivery of goods and services to ensure they are delivered and executed in alignment with the project plan Manage material cost/risk through a number of methods including price negotiation and alternative sourcing as required Responsible for submission of orders into the finance system to facilitate procurement of goods and services thru the corporate procurement team Identify, research and resolve discrepancies with any existing purchase orders Coordination with the corporate procurement team for any changes required of existing purchase orders including cancellation Responsible for processing all drop ship invoices Ver...

Were seeking a Help Desk Technician to join our skilled IT Help Desk Operations team, providing support to local and global internal users. The goal is to deliver excellent technical and non-technical support with outstanding customer service and timeliness. The role involves supporting both Mac and PC environments, resolving complex technical issues efficiently, and valuing the people behind the problems. This position operates Monday through Friday during standard business hours. Provide hardware and software IT support and technical education to end users, both remotely and onsite. Apply critical thinking to efficiently troubleshoot simple and complex user requests and issues, providing c...

System Engineer - Mindquad Solutions Pvt Ltd Location: Ahmedabad Experience: 1 3 yrs Job Description Roles & Responsibilities Install, configure, and maintain Windows/Linux servers (physical and virtual environments). Manage Active Directory, DNS, DHCP, File/Print Servers, and Group Policies. Administer virtualization platforms such as VMware, Hyper-V, or Proxmox. Monitor system and network performance, ensuring uptime, reliability, and optimization. Apply OS updates, patches, and upgrades to maintain system integrity. Configure and manage routers, switches, firewalls, VPNs, and wireless networks.Troubleshoot LAN/WAN connectivity issues and coordinate with ISPs for link management. Maintain ...

Business Unit: Cubic Corporation We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic. com. Job Details: Job Summary: Leads the analysis and resolution of complex business problems using automated systems, specifically in the SAP Controlling (CO) module, as well as related Dassian Project Planning & Controls (PPC) functionality. Provides strategic technical expertise in identifying, evaluating, and developing systems and procedures that are cost-effective and meet organizational goals. Oversees system settings and configurations; plans and executes comprehensive unit, integration, and acceptance testing; create...

Role & responsibilities Build and maintain long-lasting relationships with clients, serving as their primary point of contact for their employees who walkin to helpdesk & having health insurance related queries. Understand client needs and work with internal teams. Address client queries, issues, and complaints in a professional and timely manner related to insurance claims processing. Liaise with various internal departments to ensure client satisfaction and the timely fulfilment of services. Preferred candidate profile Any graduate with relevant experience required. Willing to work at client location and respond to calls in timely manner. Interested candidates can call or mail resumes to M...

We are looking for a proactive and Employee focused Control Tower Executive to act as the first point of contact for our Cult center managers. This role involves handling calls, resolving on-ground operational issues, and ensuring smooth day-to-day functioning of our centers by coordinating with internal teams. Act as the primary contact person for Cult center managers regarding operational issues and queries. Answer incoming calls and provide prompt, accurate resolutions or escalate to the right department when required. Track and follow up on open issues to ensure timely closure. Maintain issue logs and update relevant stakeholders on progress. Collaborate with internal teams (Facilities, ...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...