1495 Helpdesk Jobs - Page 30

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Responsible for preparing, producing and presenting food as per Sodexo India standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under himAssist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisionsIn addition, any other assignment given occasionally or on a daily basis by the immediate superi...

Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement soluti...

Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement soluti...

Ensure each journey commences at the appointed time. Prepare daily reports such as OTA, OTD, No show, Adhoc, Occupancy, Compliance, Plan vs. Actual, billing. Ensure all staff who are on the staff list provided by the Client for that shift are picked up. Immediate attention towards employees queries. Ensure Woman employee safe reach home confirmation. Ensure that only staff listed on the roster sheet are picked up. In cases where other staff require pick that approval is received from Transport before pick up. Report cases of speeding and other incidents that occur during the shift to Transport Help Desk. Fill all balance columns of the logbook upon arrival at the Clients site. Hand over the ...

Hiring for International Voice, Service Desk, HP & Microsoft Support roles in Pune. Freshers & experienced are welcomed. Salary 3LPA –6 LPA + incentives. Shifts - Fix / Rotational 2 way Pick & Drop For More Info Call OR WhatsApp Ayush @ 7620801051. Required Candidate profile Any Undergrad OR Graduate Fresher OR Experienced Excellent Communication Skills in ENGLISH is required. Perks and benefits Shift Allowance. Performance & Client Incentives.

Company: Artivo Surfaces Pvt Ltd Location: Hyderabad, India Employment Type: Full-Time Shift: Flexible to cover Central to Pacific Standard Time Zones (US Hours) - Hybrid About Artivo Surfaces India Artivo Surfaces India, a leader in innovative surface solutions, is committed to delivering exceptional quality and customer satisfaction. We are seeking a skilled Helpdesk Technician to join our dynamic IT team in Hyderabad, providing top-tier technical support to ensure seamless operations for our global workforce. Job Summary The Helpdesk Technician will serve as the first point of contact for employees experiencing technical issues with hardware, software, or network systems. This role requir...

Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via email, chat or Social Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedul...

Why join Safeguard Global ? We want to help you Work in Any Way - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren t just remote and hybrid first they break free from the traditional ways of doing things, paving a way for A Job That Works for You. The role in a nutshell : The Global Process Owner will play a key role in transformation projects, responsible for developing and documenting processes, guides, job aids, and templates in line with standard operational procedures. This role serves as the operational exp...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Support production as per objectives and as required by the ...

At HackerRank, we are on a mission to change the world to value skills over pedigree . We are a high-performing, mission-driven team that truly, madly, deeply cares about what we do. We don t see velocity and quality as tradeoffs; both matter. If you take pride in high-impact work and thrive in a driven team, HackerRank is where you belong. About the Team HackerRank s Global Technical Support organization is the first point of contact between our customers and the company. As part of the Product and Engineering organization, we are vital in delivering exceptional experiences with our products and services. Our support model includes a 24/7 frontline helpdesk operated by our Technical Support...

Job Description Headquartered in Livonia, Michigan, Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr paint; Delta and hansgrohe faucets, bath and shower fixtures; Liberty branded decorative and functional hardware; and HotSpring spas. We leverage our powerful brands across product categories, sales channels and geographies to create value for our customers and shareholders. For more information about Masco Corporation, visit www.masco.com Masco Home Products India (MHPI) MHPI (Masco Home Products India) | LinkedIn Business Unit Supported: MASCO CANADA Webs...

Everything we do is for our customers! Featured on Deloittes Technology Fast 500 list and G2s leaderboard, Maropost offers a unified commerce experience that our customers need, transforming ecommerce, retail, marketing automation, merchandising, helpdesk and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers success, we are motivated by customer obsession, extreme urgency, excellence and resourcefulness to to power 5,000+ global brands while we head to 100,000+. Driven by the same customer-centric mentality as above, we empower businesses to achieve their goals and grow alongside us. If youre a driver and not passenger and...

Role Overview: About the Role The Escalation/ Incident Manager will own customer-centric escalations & Major Incidents end-to-end. They are responsible for making sure the appropriate resources from various technical and customer-delivery teams are assigned to an escalation/Major Incident and are efficiently working together under their coordination until the customer situation is de-escalated. The Escalation/ Incident Managers will be part of the Global Incident and Escalation Management team which is part of the Global Customer Support team covering all Skyhigh Security product/platform offerings. This team will be responsible for driving expedited response, overall communication, remedy, ...

Hiring for Multiple Roles in Banking & Customer Service Phone Banking Officer Customer Relationship Manager Escalations Manager Virtual Relationship Manager Personal Banker on Call Call Sanika: 9082104424 Visit: www.hyfly.in Required Candidate profile No Field Job – Work from Bank’s Own Contact Center Solve customer queries over phone. Knowledge of Banking processes, Credit Cards, Insurance, Mutual Funds is a plus. Locations: Andheri | Thane|Noida Perks and benefits Bank Payroll Performance Bonus No Field Work

Job Title: Incident Manager About Skyhigh Security: Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency. Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our Blast Talks learning series, and team celebrations (we love to have fun!), we strive to b...

Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing tools. Diagnose and resolve Level 1 IT issues related to hardware, software, printers, email, and basic networking. Maintain and update incident tickets in the ITSM system (e.g., ServiceNow, Freshservice, etc.). Generate and analyze reports on incidents, service requests, and SLAs using Excel functions like VLOOKUP, Pivot Tables, IF statements, conditional formatting, etc. Assist in IT documentation and SOP updates using spreadsheets and templates. Provide remote support for users via tools like AnyDesk, TeamViewer, or Remote Desktop. Support onboarding/offboarding process including emai...

> Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as...

> Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to...

> Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as...

Req ID: 330183 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karn taka (IN-KA), India (IN). Positions Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and perso...

Req ID: 329703 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karn taka (IN-KA), India (IN). Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational shift. Excell...

Key Responsibilities - Clinical Support Service Team Effectively manages team members, including CSOs and Clinical Specialists, to ensure team objectives and Quarterly Revenue Sales Goals are being carried out Displays extensive working knowledge of industry standards and practices, including different Service Products and Abbott CRM services offered Creating Tech Talks and Organizing Workshop, which can help in Developing Selling Skills of Clinical Specialists. Coordinating with Education Team to create, Technical Skill Matrix of Clinical Specialists, helping in organizing Regular Training schedules to fulfil Training needs of Clinical Specialist Team. Establishing Close Coordination with S...

Primary Job Function The primary function of the IT/Safety Documentation Specialist is to provide non-technical business support and coordination with the IT department regarding standard (non-validated) applications (e.g. MS Windows, MS Office) and computer hardware, as well as Abbott systems (e.g. DARIUS, SharePoint sites owned by GPV, shared drives). The Safety Documentation Specialist is responsible for document management, formatting and archiving of periodic reports and medical safety documents (e.g. Health Hazard Assessments, signal evaluation reports) and ensures accurate distribution of all Medical Safety Documents to internal stakeholders, Affiliates and License Partners. Core Job ...

"Overview Experience 3-5 Years Location Hyderabad Shift 630 PM - 330 AM Skills D365 Support About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company Our portfolio includes three global advertising agency networks BBDO, DDB and TBWA; three of the world s premium media services OMD, PHD and Hearts & Science Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Serv...