2080 Helpdesk Jobs - Page 3

Regional Administrative Assistant :- Manage Administrative works across different countries In this role, you re responsible for all the regional administration works that we do at several sites across different countries This role is responsible to manage the administrative works, include contingent workers background checks, updates, onboarding program management & compliance training program Additionally, you ll support Hong Kong team to dispatch, update and closure of helpdesk tickets Assist regional team to consolidate regular / ad-hoc reports, update policies and procedures, keep track on formal compliments / compliant Also support regional team on scheduling regular and ad-hoc meeting...

The Senior Deal Strategy Specialist plays a key role in managing complex order creation deal structuring and contract execution for Googles services The role ensures accuracy compliance and operational excellence across the deal lifecycle from opportunity validation to order form finalization and renewal The specialist also acts as a subject matter expert and point of escalation for peers ensuring smooth collaboration between Field Sales Representatives FSR SMEs QA and Deal Desk teams Key Order and Contract Management Review and validate sales requests and customer data submitted by FSRs Create and finalize complex order forms contracts including order IDs service SKUs legal and billing info...

The Help Desk Executive is responsible for complaint Management of Office premises. Assist Campus Manager in the documentations Maintaining and monitoring all the activities related to events and provide support for office Administration. Maintaining all the activities of knowledge center. Ensure upkeep of the office floors. Daily operations of the Help Desk function including delivery, problem escalation/resolution Operates emergency response desk; coordinates emergency action during off hours or in case of emergency/breakdown or failures Perform related duties as assigned by the CM Responsible for Office upkeep, Staff punctuality Responsible for office management, agreements, Govt. approva...

Assist Campus Manager in the documentations. Maintaining and Monitoring all the activities related to events for office associates. Maintaining all the activities of knowledge centre. Daily operations of the Help Desk function including delivery, problem escalation/resolution. Operates emergency response desk; coordinates emergency action during off hours or in case of emergency/breakdown or failures Perform related duties as assigned by the CM Responsible for Office up keep, Staff punctuality. Responsible for office management, agreements, Govt. approvals, assist CM in legal matters Receive & log calls/complaints/requests from clients/customers/tenants etc. Forwarding on reactive calls to C...

Suparnix Technologies is looking for Help Desk Worker/Desktop Support to join our dynamic team and embark on a rewarding career journey. A desktop support role involves providing technical assistance and support to users for their desktop computers, laptops, and associated peripherals. Key responsibilities include : 1. Installing, configuring, and maintaining desktop computers, laptops, and related hardware. 2. Troubleshooting hardware and software issues and resolving problems. 3. Responding to user inquiries and providing technical support via phone, email, or in - person. 4. Installing, configuring, and upgrading operating systems and software. 5. Managing and monitoring the performance o...

Suparnix Technologies is looking for Help Desk Professional to join our dynamic team and embark on a rewarding career journey. Provides first - level support to users by troubleshooting technical issues and resolving service requests. Logs and tracks incidents, escalating complex issues to higher - level support when necessary. Maintains communication with users to ensure timely updates and resolution. Documents recurring problems to assist in process improvements and knowledge base updates. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly...

About MoEngage: MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights ...

This Department handles/support operational activities around spare parts buying scope- which includes - PO Creation, PO maintenance, MIS reporting, mails management, vendor management, helpdesk, query resolution, handling goods receipt invoice related issues and communication update from supplier into SAP. Responsibilities Make use of this excellent opportunity to learn and develop within the company and become a valued member of the buying team. Provide buying support to the rest of the team. Update Order confirmation into SAP as per confirmation received from supplier. Support follow up for Order confirmation compliance from supplier within agreed timeline. Track shipments based on the in...

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Your Role Assist and guide internal clients (editors, reviewers) with Web Content Management System (Adobe Experience Manager) to create, edit, manage and publish digital content across all company websites. Ensure excellent customer service by handling all requests and issues with respect to customer needs, with the right quality and in timely manner. Safeguard daily operations in process-related app...

Dear Candidate, PFB the JD. Mode : WFO NP: Immediate or less than 30 days Location :Chennai JD: Service Desk Engineer L1/L2 Support: Role Summary Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal Bot. Responsibilities Provide L1L2 support for M365, Azure AD, and endpoint issues. Log, categorize, and resolve incidents and service requests per SOP. Escalate unresolved or recurring issues to Command Center or L3. Contribute to knowledge base and AI-Ops automation candidate identification. Drive first-contact resolution and excellent customer experience. Good communication Tech S...

Hi, Role: Technical Support/ Service desk Work Location: Hyderabad Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources ...

you'll be responsible for turning around problems into solutions when it comes to own entire IT infra service delivery and end user support, drive quality and scalability in IKS IT infrastructure operations, to develop a service orientation, and enable IKS Health for hyper-growth. You will be a key partner to the infosec, network, server and helpdesk teams within IT and align with other business units as needed. Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement. Development of enterprise standards and technology architecture and the IT operations governance process. IT Assets Management Lifecycl...

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9137797705 hrutika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Vashi Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 8080126356 Ekta Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring For Oracle Cloud HCM Functional Lead Module - OTL, US Payroll, Talent Management, Benefits, Security,Benefits, Absence Management MNC in Bangalore Looking for candidates with max 1 Month of notice period or Immediate Joiners 1. The candidate is expected to have 8 - 10 years of expert domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 3 end-to-end HCM implementations of which at least 2 should have been with HCM Cloud. 2. The candidate must have expert working experience in 1 or more of these modules along with the Core HR module OTL, US Payroll, Talent Management, Benefits, ORC, Security, Helpdesk, Benefits 3. In-depth understanding of HC...

SPOC, Monitoring of Tickets /Incidents logged with Service Desk. Update users on the closure of tickets, delay in closures. Assign tickets to engineers and receive timely updates on the tickets logged. Provide first-level support. stakeholders SLA Required Candidate profile Experience in IT Help Desk management Services, IT Infrastructure Analytical skills, Communication Management, and ITIL Process Awareness of Change & Release Management Documentation MS. Office.

Role & responsibilities 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high d...

Role Overview: The Admin team at Navi focuses on enhancing workplace experience by managing office services, coordinating logistics, and handling administrative tasks to support stakeholders in achieving their objectives. We are searching for a seasoned and strategic IT leader to join our team. In this role, you will be responsible for overseeing all aspects of IT Operations, Infra, Network, Helpdesk, and Compliance for our organization of approximately 3,000 users. You will be a key member of the leadership team, providing expert guidance and ensuring the smooth operation and continuous improvement of our IT infrastructure. Key Responsibilities: - Develop and implement a comprehensive IT st...

10th, 12th Pass candidates can apply English, Hindi & Telugu Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBACandidate PG (May consider if you have BPO work experience)

Analyst would be responsible for handling L1/ L2 issues reported with the Apps & Infra Helpdesk, which may include, but not restricted to the following: Receive calls, emails and web-tickets for end users and other Agency Service Desks / Help Desks, and create Incident tickets or Service Request tickets, logging all pertinent Information Tracking and classifying incoming incidents or service requests, attempting initially solutions Provides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution Ensures Incidents and Service Requests are properly escalated and assign...

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9137797705 Hrutika Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Process: 811 Inbound (60% Service | 40% Sales) Shift Timings: 8 AM – 8 PM (Any 9 Hours) Weekly Offs: 4 Rotational Offs (First 6 Months) 6 Rotational Offs (Post 6 Months) call 8080126356 Ekta 9773553319 Simran 9082104424 Sanika 9137797705 Required Candidate profile Up to 3.5 LPA-Net 24k 30% Hike on Last CTC Incentives up to 5,000/month Handle~120 inbound calls per day Assist customers with queries & service requests Promote suitable banking products and offers Perks and benefits Salary: Net 24k + 5k Incentives

Role Overview: You have the exciting opportunity to join Wipro Technologies as a S2S Helpdesk Officer. In this role, you will be responsible for building and managing a strong relationship with the client organization within the energy and utility client industry to ensure service delivery based on defined SLAs and KPIs. Key Responsibilities: - Accurately register problems in the ticket application received via e-mail, phone, or chat - Ensure the phone/chat line is open at the beginning of the work program - Act as the single point of contact for the customer, providing relevant information for customer satisfaction - Communicate problem status and time to resolution to affected personnel an...

1. Ensure regular backup of the data as per the SOPs for all QC (quality control) systems, Manufacturing and Engineering systems is being carried out including periodic check on restoration of the backed-up data as per the SOP. 2. To act as Administrator for all GXP IT systems at Site. 3. Maintain an updated list of plant GXP IT systems inventory. This includes software and hardware including the stand-alone computer systems that are used for all GXP (manufacturing, engineering and quality) purposes. 4. Implement the password management for the plant GXP IT systems. Implement the data integrity and security measures required as per the Global IT guidance and procedures for the plant. 5. Guid...

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up report...