1495 Helpdesk Jobs - Page 26

Job Summary Proven work experience as a Technical Support Engineer, Customer support experience, Desktop Support Engineer, IT Help Desk Technician or similar role. Hands-on experience with ticketing tools and documentation tools. Ability to diagnose and troubleshoot basic technical issues. Familiarity with desktop applications and help desk software. Excellent communication skills and multitasking / ability to work based on priority. Ability to provide step-by-step technical help, both written and verbal. Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting and identifying solutions to resolve issues. Following stand...

Job Title: Technical Support Executive (Chat Process) Employment type: 6 Months Contract Work Location: Work From Office (Koregaon Park, Pune ) Shift Type: Night Shift NOTE: This is a Technical Support - Chat Process role for our Cloud Help Desk product and this position requires to Work From Office (Mon - Fri) in the night shift from our office located at Koregaon Park, Pune. Essential Attributes to do this job: Technical Expertise: Strong understanding of IT concepts, networking, and cloud-based applications. Troubleshooting Skills: Ability to diagnose and resolve issues efficiently. Customer Support Experience: Proven track record in a technical support role, preferably in SaaS or IT envi...

Dear Candidate, We are having Walkin Interview on 21st July 2025 (MONDAY) Role & responsibilities Employer Service Helpdesk (Helpdesk Operator) Resolve Queries through Software/tools (Attend calls) Preferred candidate profile Graduates (Any stream) Fresher with good communication skills (AK) (good spoken English is mandatory) Individuals with 6 months experience in customer service will be considered for the requirement. Willingness to work in rotational shifts - 6.30am -3.30am - 9.30an -6.30pm - 12.30pm -9.30pm (Dinner will be provided) - 9.30pm 6.30am (Dinner will be provided) Shift timing will be fixed for 1 month Office Location - Goregaon (Mumbai) Week Offs : 1 week off (Roster will be ...

A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB deli...

We are looking for ServiceDesk Engineer for Noida Experience: 2 to 6 Years Location : Noida Please send updated resume below mail ID : nikithaa@infinite.com Roles And Responsibilities: Enable and guide end users in using self-help tools for basic software and hardware issues. Support incident and service request reporting. Assist with password reset tools and account recovery processes. Respond to how-to queries and fulfill routine service requests (e.g., password resets, account unlocks, VPN connectivity, Teams, outlook issues, Basic troubleshooting). Log, categorize, and track incidents and requests to closure. Handle escalated issues requiring specific application knowledge or advanced tr...

Service Desk Analyst Experience: 3+ Years Job Overview Our Analysts are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts troubleshoot system and end user problems, act as the primary contact for customers for monitoring and job scheduling of the customer environment, manage user accounts, perform limited desktop maintenance, research, and develop effective and logical solutions considering operational policies and information assurance requirements. Duties and Responsibilities Take client phone calls from US and other countries, open Incident or Request tickets Activ...

Mega Walk in Drive in Sodexo-Pune Male/Female Experienced candidates Sodexo is now hiring for multiple open positions in Facility & Hospitality department like Store Manager, Store Keeper, Hospitality Manager, Housekeeping, Front desk, F&B Supervisor/Executive, GRE, CDP, Cook, Chef, Facility Soft & technical services, Food safety, HR, Procurement or Buyer in all over Pune. We have arranged Mega walk in drive on th May 2025 for Male/Female candidates- Fresher/Experienced both. Walk in Date: 25th July 2025 Walk in Time: between 10:00 am to 03:00 pm Walk in Drive Venue: Sodexo India Service Pvt. Ltd. BSB Capital S No 80, Abhimanshree Chowk, Baner Rd, Sakal Nagar, Pune, Maharashtra 411007. Conta...

Position : Help Desk support (L2) level Permanent Role Work location : Chennai ( City office) Prime Location. Interview Process : Face to Face Mandatory Mode : Work from office / (Rotational Shifts) mandatory. RESPONSIBILITIES University degree in the field of computer science, information sciences, or related field and/or a minimum of 4 to 6 equivalent work experience. Exceptional knowledge of computer hardware. Deep-seated experience with Windows desktop operating systems. Working knowledge of a range of diagnostic utilities/ should have worked in MNC Companies. Solid relationship management and performance management skills. Ability to motivate and direct staff members and subordinates. S...

Provide L1/L2 technical support via calls. Troubleshoot hardware/software issues, resolve tickets, and ensure SLA compliance. Use tools like ServiceNow. Collaborate with teams to deliver timely IT solutions and excellent customer service.

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:upto 5.8L Shifts :Rotational walkin Interview Call or whatsapp manya @ 9901777673 / 6364808230 / 9606521172 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Helpdesk Analyst at Grade-7 Position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred Overall 4 to 5 years of SD experience and experience of handling a team Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Basic Technical TS skills Job description: Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the Analyst level participates in a supp...

Helpdesk Analyst at Grade-7 Position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred Overall 4 to 5 years of SD experience and experience of handling a team Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Basic Technical TS skills Job description: Provides Technical and Team guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. Typically, the Analyst level participates in a supp...

Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youll also help maintain a ...

Role - You will be responsible for the seamless service delivery of tax processes as per the agreed service levels. You will be expected to ensure the accuracy in processing the data and strict adherence to SLAs. About the Business Unit - Pierian s Domestic F&A Business Unit offers shared service model of financial and accounting and compliance services to clients across different industries in India. The focus is on maintaining books of accounts, filing of periodic returns under relevant laws like Direct Tax, GST, FEMA/RBI, Company Act., etc. Preparation and circulation of monthly financials and customized reports with the clients. Conducting Payroll Helpdesk and addressing queries. Regular...

Location: Bangalore Type: Full-Time Reports to: Founder & CEO About us BIK is a unified platform for eCommerce brands combining email, WhatsApp, SMS, Instagram DMs, helpdesk, and AI chatbots into one powerful solution. We own 28% India s market share and rapidly growing in markets like Australia, Middle EastAs we build the category of AI-native customer engagement, we re looking for a Head of Product Marketing to craft compelling narratives, define our positioning, and enable GTM success. What You ll Own 1. Positioning & Messaging Define and evolve BIK s positioning in the International markets like Australia positioning alongside Manifest AI Build crisp, differentiated messaging that resona...

Job Title: Service Support Executive Company: Zaco Computers Private Limited Web: www.zacocomputer.com Contact : 9321709162 ( Call / Whatsapp) Location: Goregaon, Mumbai About: Zaco Computer Pvt Ltd is established in 2000, we provide the best IT hardware, server hard drives, server motherboards, IT server maintenance, new and refurbished servers along with IT Solutions for the corporate world. We simplify all complexities and offer our customers the best software and hardware solutions to support them with their problems related to information technology. Our goal is to offer our customers the right solution at the right price without compromising on quality. Responsibilities and Duties JD f...

Role & responsibilities Service Request Management: Log, prioritize, and assign service requests related to IT systems, facilities, and commercial operations, ensuring adherence to SLAs. ncident Resolution: Provide first-level support for hardware, software, and facilities-related issues, troubleshooting problems and escalating complex cases to appropriate teams. Customer Communication: Maintain clear and professional communication with users via phone, email, or chat, ensuring they are informed about the status of their requests. Documentation: Maintain accurate records of all interactions, including service requests, resolutions, and feedback, using helpdesk software. Reporting: Generate a...

Service Desk Associate - English India - Bengaluru, working from office Competitive Salary & Benefits Role Overview The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Role Responsibilities Manages customer intera...

Req ID: 329918 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karn taka (IN-KA), India (IN). Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within t...

Req ID: 329917 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Bangalore, Karn taka (IN-KA), India (IN). Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and depar...

Back to search results Previous job Next job JOB DESCRIPTION Since year 2003, Oceaneering s India Center has been an integral part of operations for Oceaneering s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering Indi...

Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek -- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com . The incumbent to provide administrative and accounting support in Account Payable arena. The person should have sound knowledge of Account Payable process and related activities. He should have hands on knowledge of SAP ERP along with expertise in MS Office (outlook...

Ability to understand the issues raised by clients, reproduce them, troubleshoot and reply to clients promptly. Should have the ability to prioritize and respond promptly to clients independently in written English.

for a dedicated and proactive Support Desk professional to provide essential support during and after the application implementation process. This role focuses on assisting clients with technical issues, troubleshooting, and ensuring that the implementation of applications is seamless. The ideal candidate will have strong communication skills and a deep understanding of the application setup and usage to offer timely and efficient support. Key Responsibilities: 1. Post-Implementation Support Provide ongoing support to clients after the application implementation to ensure smooth operations. Troubleshoot issues related to system configurations, functionalities, and performance. Offer guidance...

Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet? IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are seeking an experienced Travel and Expenses Specialist to manage travel related activities for employees across IFF. Your Focus: As a Specialist based out of our Finance Shared Service Center in Hyderabad, India, you will be responsible for providing excellent customer service to employees related to T&E inquiries and efficiently address inquiries from employees regarding policies, processes and systems. The role reports to Operations Leader. How will you cont...