2092 Helpdesk Jobs - Page 22

Responsible for all Transport Operation (Bus & Cab). Responsible for all Transport Billing Data. Responsible for Transport Compliance. Responsible for Routing, Billing and various tracking activity like call support to company executive, drivers and emergency management. Responsible for Preparation, Distribution and Manage trip sheet for cab driver. Being the first point of contact for all Employees and Vendors. Responsible for security arrangements for transport. Arrange the induction and training off all new security member. Regular liaising with the delivery manager to ensure a smooth running of both departments. Develop and nurturing relationships with employees. Maintain accurate admini...

As IT Support for Global Service Desk, you will partner with IT Shared Services to provide remote support for all IT requirements, incidents and queries. In this role, you will report to the Lead GSD. You Will Make an Impact By: Technical Support: Provide timely and effective technical support to global internal users, resolving hardware, software, and network issues. Ticket Management: Monitor and manage helpdesk tickets, ensuring all incidents and requests are logged, prioritized, and resolved within established timelines. User Training: Conduct training sessions and create documentation to help users understand and utilize IT systems effectively. System Monitoring: Continuously monitor IT...

Responding to client support queries. Providing support in person, over the phone, or viaremote access. Diagnosing issues with computer software, peripherals,and hardware. Running software diagnostic tools and physicallyinspecting hardware systems. Talking to clients through basic problem-solvingprocesses. Providing basic computer training. Installing and upgrading hardware and softwaresystems. Writing training manuals. Following up with clients. Completing support tickets.

The ideal candidate is an energetic self-starter. You will be the face of an upcoming fintech company you will own the customer relationship from the very beginning. You will interact with customers who are expert in resolving queries. It's important that you can work during Pacific U.S. time zone hours. Come join a team of intelligent, fast-paced and mission-driven team!! About the Position: Our Customer Support team plays an integral role in our user and customer experience. The Fraud Support Specialist will handle issues related to discrepancies in payments and advances to users and resolve escalations. You'll have the opportunity to collaborate and continue building best practices for ou...

Title SQL, Shell Script Job Type Contract to Hire JD SQL, Shell Script, Monitoring Application, infra, Analytical skill for analyzing issue through application log Role : Support & Coordination Role Responsibility : Monitoring Application, Resolving Data Issue, Responding & Resolving to User/Helpdesk Queries, Extracting Data from DB, Application Deployment, Coordination with Infra Team for Network & Encryption Experience 4+ Years Location Mumbai

Title Technical Support Professional AMS Job Type Contract JD Helpdesk JD - 2 to 3 years of experience Windows 1 1 OS support & troubleshoot, Network troubleshooting, General Web based application support and troubleshoot, knowledge of Automation & VB scripts, Good communication skills, Excel reports, VMware Client support. Experience 1-3yrs Location Bangalore

Senior IT Asset Manager We are seeking a seasoned and strategic Senior IT Asset Manager to join our team in Bangalore. In this key role, you will be responsible for leading the comprehensive management of our hardware and software assets, ensuring compliance, and driving cost-saving initiatives across the entire asset lifecycle. You will serve as a subject matter expert and a key partner to our finance, procurement and IT teams, reporting directly to the Director of End User Services & ITSM. What Youll Do Strategic Oversight & Lifecycle Management Develop and execute a comprehensive strategy for the full lifecycle of all IT assets, from acquisition to disposal. Lead the creation and enforcem...

Job Description - 3 - 10 Yrs Exp Location: Hyd/Blr/Pune/Chennai Common Job Description: Experience with Cerner Application support, Incident resolution, Implementation of Cerner Millennium Projects. Experience in configuring and troubleshooting CERNER solution functionalities/Components. Perform complex troubleshooting investigations and documenting notes and knowledge articles. Gather requirements and determine scope of work and plan for on time delivery. Ability to work self-sufficiently on assigned time sensitive tasks. Develop and maintain good relationship with peers and client, provide timely feedback to encourage success. Strong communication skills with excellent interpersonal skills...

VAM Systems is a Business Consulting, IT Solutions and Servicescompany. VAM Systems is currently looking for Helpdesk Technician for our Bahrain operations with the following skillsets & terms and conditions: Required Skills: Technicians that can support and solve IT issues remotely and on site Must be Fluent in Arab and English. Terms and conditions Joining time frame: (15 - 30 days) The selected candidates shall join VAM Systems Bahrainand shall be deputed to one of the leading Organisations inBahrain. Should yoube interested in this opportunity, please send your latest resume at the earliest at [HIDDEN TEXT]

You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India ***We Are Hiring For A Giant MNC In Kolkata. *Web Chat Process / Blended Process (email+chat+calls) *Shift: Rotational Shift *5 days working (2 week off) *CTC :- 4 To 6 Lpa *Location - Kolkata,West Bengal. Eligibility : - Education - Min. 15 Years of regular education is required (Any Graduate) Min. 9 months to 6 Years of customer service / international voice / chat any exp. is welcome. *Salary: - 4 To 6 Lpa LPA + Incentives + Other facilities * * *Whtsapp Now our HR Specialist:- @poonam - 7585981660 (Only whtsapp NO CALLS) Role :- Answer incoming calls, respond to emails and chats Explain companys...

Great Opportunity with a Leading MNC Technical Support (Voice Process English & Hindi) Position : TECHNICAL SUPPORT - English & Hindi Domestic : Voice Process Shift : Day Shifts Only (No Night Shifts) Qual : Graduates / BCA / BE Begin Your Career in Technical Support with a Leading MNC! A reputed multinational company is expanding its Technical Support Voice team and is looking for dynamic and customer-focused individuals. If you're tech-savvy, Fluent in English & Hindi , and enjoy solving customer problems, this is your chance to grow in a professional environment. Key Responsibilities: Handle incoming and outgoing customer calls related to technical issues Troubleshoot basic technical prob...

We're looking for a proactive and tech-savvy IT Support Technician (Level 1) to join our team! If you're passionate about solving technical issues and enjoy helping others, wed love to hear from you. Responsibilities: Provide first-level technical support via phone, email, chat, or in person Diagnose and resolve hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, and other IT peripherals Log and update service requests in the ticketing system Escalate unresolved issues to Level 2/3 support teams when necessary Requirements: Strong problem-solving and communication skills Hands-on experience with IT hardware and troubleshooting Familiarity with...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Job Title : Helpdesk Executive- Facility Management Department : Facilities / Operations Reports To : Helpdesk Manager Location : Gurugram Employment Type : Full-Time Job Summary : We are looking for detailed oriented and customer helpdesk executive to support our facility management operations. This role is responsible for receiving, logging, tracking and closing service requests raised on tool related to maintenance, repairs and facility related issues across all sites. The helpdesk executive servers as the first point of contact for employees and stakeholders needing facility support . Key Responsibilities : Ticket Management : Receive facility related service request via phone, email, or...

Lead and manage Oracle HCM modules implementation projects, including requirements gathering, solution design, configuration, testing, and deployment. Should be able to interpret functional requirements and able to deliver and design it from onsite and offshore. If required, ready to travel to onsite Provide expert-level functional and technical expertise in Oracle HCM modules, including Core HR, Talent Management (Recruiting, Onboarding, Performance Management, Learning, Helpdesk) and Compensation Collaborate with clients to understand their HR processes and requirements and provide recommendations for improvements and optimizations. Conduct fit-gap analysis, configuration, functional desig...

Perform pre-market checkout out critical applications and infrastructure. Support both application functionality and data content; escalate data content issues to vendors and/or internal developers. Automation, run-books and FAQs, for helpdesk. Manage incident management process for Market Data issues. Manage engagement with end users/vendors and helpdesk until problem is resolved. Acting as role model and technical mentor for less experienced staff. SKILLS AND EXPERIENCE WE ARE LOOKING FOR Candidate should have relevant experience in the range of 2-4 years. Deep understanding of application configuration and troubleshooting, experience of supporting Windows environment essential. Experience...

Role Objective: We are seeking a technically skilled IT Support Analyst with at least 2 years of experience in IT support and hands-on expertise in VB scripting. The ideal candidate will be responsible for diagnosing and resolving technical issues, supporting end-users, and automating tasks using VBScript to improve operational efficiency. Key Responsibilities: Provide 1st and 2nd line technical support for LIMS application. Design, write, and debug VB (Visual Basic) scripts to automate workflows, customize user interfaces, and enhance functionality within the LIMS platform. Develop and maintain VB scripts for laboratory instruments related calculations Develop and maintain VB scripts for au...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Antra 9589329989 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Role & responsibilities Coordinates the processing of incoming requests to the Helpdesk via all methods to ensure courteous, Timely and effective resolution of end user issues, based on issue priority. Triage work orders to the appropriate IT Services staff member based on role, work order load and location proximity to the issue. Escalate work orders to second level IT support and third level IT support as required. Identify problem areas and devise and deliver solutions to enhance quality of service and to prevent future problems. Develop help sheets, solutions and FAQ list for end users. Develop standard operating procedures for IT support staff that outline how problems are identified, d...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Hi, Job Description Knowledge of Mail server settings IMAP , POP and SMTP Knowledge of Domain Server Concepts like DNS ( Domain Name Server/Domain Naming System) , DKIM and DMARC Knowledge of SPF (Sender Policy Framework) or SPF records /TXT records, MX records, CNAME Experience in working on Active Directory Experience of Internet Protocols LDAP (Lightweight Directory Access Protocol ) Experience if SSON (Single Sign On) Experience of API (Application-Programming Interface) Intermediate knowledge of Prevention of Spam, Phishing and Malware Intermediate knowledge of T/S Small Forms (iOS, Android, Windows) Intermediate knowledge of T/S OS (Windows XP-10), Browsers, MS Office suite, of O365, M...

Operation & Maintenance of 400kV/220 kV GIS Metro Depot Substation Help in various technical work, maintenance, repair etc

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW wi...

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW wi...

About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW wi...