1495 Helpdesk Jobs - Page 20

Key Responsibilities IT Support & Troubleshooting Provide remote support for end users desktops, servers, and networking infrastructures Offer helpdesk assistance for Microsoft Office 365 and Azure-related issues Interact with users to resolve IT problems and support security application use Project & Infrastructure Management Assist senior engineers with ongoing and new IT infrastructure projects Manage client networks including backups, firewalls, and security systems Support project planning, execution, and technical documentation System Monitoring & Maintenance Monitor client networks and managed services systems Handle software deployments, patch management, and regular system updates E...

***Greetings From You & I Consulting !**** You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. ***We are hiring for a Giant MNC (KPO) In Kolkata for a For US Healthcare Process with Fixed Saturday / Sunday Off. Hiring For Giant MNC Position: US Healthcare (Medical Billing) Location: Kolkata, India *Hurry Call or whtsapp now @ Pritha - 8116048176 Requirements: - Education Required :- 10+2 and above Fresher And Experienced Both Are Welcome ! International BPO Exp. will be a added advantage! Good communication Skill Mandatory Shift: 24x7 Shift (Home drop within the marked boundary, otherwise point drop) What We Offer:- Competitive salary and performanc...

Position: Associate (Trainee) Location: GSC IND (Mumbai & Kochi) Eligibility: Fresh Graduates (2024 / 2025 pass outs only) Application Process (How to apply) Candidates need to apply through the link. Last date for submitting the application form along with the required audio file (mandatory) 3rd August 2025 https://forms.office.com/r/dU3C0JTp4d?origin=lprLink Purpose of Role The Trainee role is designed to bridge the gap between academic learning and practical application within Brennan. As an Associate (Trainee), selected graduates will undergo structured technical and process training tailored to Brennans operational needs. This role offers a guided learning path, with the goal of prepari...

QAD is seeking a License Compliance Specialist, to join the Global Renewals and License Compliance team in Poland. As a License Compliance Specialist you will be performing User Assessment audits on customers with single or dual databases and managing UCA mailbox by reviewing customer files, confirming license count and the type in QAD. You will also collaborate with customers and internal teams for missing or corrupt data and you will handle the process of sending to the customers the assessment request as well as initiate post audit transactions. You will be working with large international manufacturing companies in a multinational environment. This is a fully remote role located in Polan...

Position: IT Service Desk Associate Manager Job Description: IT Service Desk Associate Manager What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple hardware, software or network issues As Service desk analyst you would be monitoring the Infrastructure events/alerts and alerting the technical teams, As Service desk analyst you would be monitoring the Ticketing queue and alerting the technical teams. Provides accurate solutions to user problems to ensure users productivity. Responds to all calls received by the Help Desk (Phone, Email, Chat, Web) and ensures that each Help Desk call received is logged. Follows escalation processes...

Position: IT Service Desk Associate Manager Job Description: IT Service Desk Associate Manager What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple hardware, software or network issues As Service desk analyst you would be monitoring the Infrastructure events/alerts and alerting the technical teams, As Service desk analyst you would be monitoring the Ticketing queue and alerting the technical teams. Provides accurate solutions to user problems to ensure users productivity. Responds to all calls received by the Help Desk (Phone, Email, Chat, Web) and ensures that each Help Desk call received is logged. Follows escalation processes...

SailPoint, the industry leader in Identity Security, is seeking an experienced and dynamic IT professional to support SailPoint crew members. This position will be responsible for providing technical support to SailPoint crew members in their respective region as well as coordinating escalations, logistics and other support needs for team members globally. Responsibilities Be the first point of contact for all technical support issues Escalate trouble tickets to our infrastructure and development teams as appropriate Coordinate end user support with other Helpdesk team members or teams Perform basic Active Directory/O365 administrative tasks Perform hardware and software maintenance / troubl...

Internal Firm Services Industry/Sector Management Level Specialist & Summary At PwC, our people in people operations primarily focus on managing the people lifecycle and the daytoday operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee recordkeeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Hum...

Your Role Proficient in providing Tier 1 and Tier 2 remote desktop support for Windows and macOS environments. Skilled in troubleshooting hardware, software, network connectivity, and peripheral issues via remote tools (e.g., TeamViewer, AnyDesk, RDP) Hands-on experience with Microsoft 365 admin center for user provisioning, license management, and service configuration. Experienced in managing on-premises and Exchange Online environments Your Profile 4 to 12 years of work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. Need multi-tasking & resolves complex incidents and requests related to One drive, google drive, SSO, O365, Printers & end user issues. ...

DETAILS The company: Our client is a leading healthcare IT company dedicated to providing a comprehensive technology platform that addresses critical needs in healthcare organizations, including managed services, data orchestration, analytics, artificial intelligence, technology infrastructure, and information security. Operating in a remote structure for most roles, the end-client prioritizes flexibility, work-life balance, and a collaborative, inclusive work culture. The role: The IT Support Technician role is the face of Focus Solutions for our MSP clients in the Kansas City, MO, metro area. The ideal candidate will excel in end-user support as well as some degree of support for devices, ...

Immediate to 30 days Joiners Only Location -Bangalore US Time shift Mandatory: International Voice Support experience 3 4 years experience In customer service or a help desk environment; interest in IT field a plus. Handle Tier 1 help desk escalations through the companys internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows administration such as password resets and file and folder administration. Basic internet connection troubleshooting. Escalates more complex technical problems to Technical Support Specialist II or other IT specialists as appropr...

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper orderIf so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youl...

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a w...

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a w...

Roles & Responsibilities : Response on Time-Review & match the invoices with purchase order, delivery receipt, contract and timely settlementof invoices as per the payment term Processing time of Query-Ensure that the queries acted on timely manner within SLA Backlog-Ensure old/open requests are addressed on priority and no pending cases Process Improvement-Identify opportunities for process enhancements within the process and recommend andimplement solutions to enhance efficiency and reduce errors

About Holcim: Holcim is the global leader in innovative & sustainable building solutions and construction materials. For more than 100 years the company has successfully expanded over 70 countries and our 70,000 people around the world are passionate about building progress across four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products. Our purpose is to build infrastructure in the smartest and most efficient way, making cities greener and improving the life standards for our communities. Holcim Global Hub Services Private Limited has been set-up as the captive business services center in 2019 in India to support Holcim group globally. Currently, the center is...

Date Added: Jul 16, 2025 FACILITATOR PRE-PRIMARY Purpose of Role To guide and support primary students in reaching their full academic and personal potential by delivering engaging lessons, creating a positive learning environment, and contributing to school-wide growth. The role upholds child safety, continuous improvement, and collaboration, ensuring meaningful learning and well-being for every student. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Heal...

TEACHER - SECONDARY - ENGLISH in Erode, , India FACILITATOR SECONDARY Purpose of Role To guide and support secondary students in reaching their full academic and personal potential by delivering engaging lessons, creating a positive learning environment, and contributing to school-wide growth. The role upholds child safety, continuous improvement, and collaboration, ensuring meaningful learning and well-being for every student. ISP Principles Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potentia...

JD-DSE 1. Hands-on experience with Windows (mandatory)/Linux(basic knowledge like installation troubleshooting) and Mac OS(preferred if have) 2. Installation, configuration, and troubleshooting of endpoints 3. Good understanding of computer systems, mobile devices, and other tech products 4. Familiarity with remote desktop applications and help desk software like team viewer and any desk 5. Installing and upgrading operating systems and computer software. 6. Troubleshooting networking and connection issues. 7. Guide users with simple, step-by-step instructions. 8. Address user tickets regarding hardware, software and networking. 9. Support technical issues involving core business application...

Team IT About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Founders Sachin Bansal Ankit Agarwal Know what makes you a Navi_ite 1.Perseverance, Passion and Commitment Passionate about Navi s mission and vision Demonstrates dedication, perseverance and high ownership Goes above and beyond by taking on additional responsibilities 2.Obsession with hi...

Job Title: IT Administrator Experience: 1 to 5 Years Location: Madhavaram, Chennai Employment Type: Full-Time Job Description: We are seeking a skilled and proactive IT Administrator with 1 to 5 years of experience to join our team in Madhavaram . The ideal candidate will be responsible for maintaining network infrastructure, providing L1 and L2 technical support, and implementing strong firewall and server policy guidelines. Key Responsibilities: Develop, implement, and maintain firewall policy guidelines to ensure data and network security. Create and manage network and server policy guidelines. Provide effective L1 and L2 technical support to internal teams and end-users. Troubleshoot sys...

Job Title: Service Desk Coordinator Experience Required: 2.5 to 4 years Salary: 20,000 per month Overview: We are seeking a proactive and technically sound Service Desk Coordinator to manage ticketing systems and support operations efficiently. The ideal candidate should possess a solid understanding of technical troubleshooting and exhibit strong coordination and communication skills to ensure timely resolution of user issues. Key Responsibilities: Manage and monitor service desk tickets and ensure prompt resolution of user requests and incidents. Coordinate with cross-functional teams to resolve technical issues effectively. Maintain and update ticketing tools with accurate information and...

Key Responsibilities: The candidate will be responsible for handling inbound calls and providing first-level technical support to customers experiencing software-related issues. Answer and respond to customer inquiries via phone, WA in a timely manner. Troubleshoot and resolve basic software issues using established procedures Escalate complex technical problems to development team. Document all customer interactions, issues, and resolutions in the CRM ticketing system. Educate customers on how to use software features. Follow up with customers to ensure issues are resolved to their satisfaction. Basic understanding of software systems, operating systems, and common troubleshooting steps. Kn...

Maintaining a positive, empathetic, and professional attitude toward customers always. Timely response to customer over email for the requirement of EJ files. Handling inbound calls from onsite CEs and support them troubleshoot the EJ issues. Knowing our products inside and out so that you can answer questions. Taking prompt action on customer query & the incidents as per standard process. Keeping records of customer interactions, transactions, comments and complaints as per standard process Communicating and coordinating with colleagues as necessary. Ensure to follow all compliances related to work flow. Providing feedback on the efficiency of the customer service process. Ensure customer s...

central point of contact ,• Support the implementation, adoption, and troubleshooting of digital workplace tools (e.g., Microsoft 365, collaboration platforms). Troubleshooting of networking infrastructure (LAN, WAN, Wi-Fi, VPN, etc.). Health insurance Provident fund