2092 Helpdesk Jobs - Page 20

About The Role Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Customer service experience in both Voice & Non-voice and blended process and where the agents should work as a consultant & resolve to employee queries What are we looking for? Commerce Graduate with splendid oral and written communication. Customer service experience with both Voice & Non-voice and blended process Stakeholder Management Customer Relationship Management Collaboration Effective Written and Verbal Communication Flexibility Issue Management Microsoft Office Roles...

Role & responsibilities Having 5 to 10 Years of experience in Hr operation in International Domain Experience in HR operation Experience in International Domain Experience in HR Helpdesk Experience in HANDLING International Clients

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

As Specialist based out of our GBS in Hyderabad, India, you will be for processing invoices, reconciling accounts, and ensuring timely payments to vendors and suppliers. The role reports to Assistant Manager/Operations Leader Operations. How you will contribute Manage the complete Accounts Payable cycle in SAP, including invoice processing, payment execution, and vendor reconciliation. Collaborate cross-functionally to resolve vendor queries related to payments, invoices, and account status via phone, email, or helpdesk systems. Monitor daily email inflow, ensuring SLA adherence and timely, accurate responses within agreed turnaround times (TAT). Accurately process supplier invoices, ensurin...

IT Procurement and Deployment: - Manage procurement, deployment, and lifecycle management of IT hardware and software. - Develop vendor relationships and negotiate contracts to ensure cost-effective solutions. IT Support and Maintenance: - Oversee ongoing maintenance and support for IT infrastructure and end-user devices. - Provide hands-on troubleshooting and support for critical IT issues when required. - Establish and monitor IT support KPIs and SLAs. Core Office Productivity Tools: - Administer and support office productivity tools such as Google Workspace suite, Zoom, Slack, Microsoft Office 365, collaboration platforms, and communication systems. - Ensure seamless integration and funct...

Provide timely Level 1 and Level 2 technical support, aiming for a high first-call resolution rate Escalate complex issues to specialized IT teams (e g, Network, System Administration, Development) when necessary and ensure follow-up User System Maintenance Manage user accounts, including provisioning, de-provisioning, access control, and password resets in a diverse environment (Microsoft Active Directory, Linux user management) Perform routine system health checks and maintenance tasks for hardware and software Assist with the setup and configuration of new employee workstations (desktops, laptops, mobile devices) Provide basic support and troubleshooting for corporate applications and per...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Antra 9589329989 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

We are looking for a skilled Helpdesk Senior Associate to join our team in Bangalore. The ideal candidate will have 3-5 years of experience and strong troubleshooting skills, with the ability to work independently within a diverse global team. Roles and Responsibility Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, update, and escalate support issues to the next level in a timely manner. Support all IT onboarding activities for end-users. Collaborate with internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and in...

3–5 years experience in technical support Qualification: Engineering Degree / MCA Good English communication – Oral & written Willingness to work on-site Ability to work 24/7, Immediate Joiner Send your resume: mohanraj@desicrew.in

MIS Management Project Coordination CCTV Monitoring Data Management Good communication in English Monitor CCTV Footages of PAN India Center, and prepare reports if required Should be comfortable working on Sundays incase if there are any project's.

Job Details - Resolve user issues remotely by providing timely and effective technical support, ensuring customer satisfaction and minimal disruption to business operations. • Manage issue triage, prioritize tasks based on urgency and impact, and ensure appropriate escalation, ticket routing, and resolution. • Collaborate with senior team members to identify tasks and processes suitable for automation, contributing to the automation pipeline. • Assist in the design, development, and testing of automation solutions using coding and scripting languages like Python, PowerShell, or similar technologies. • Participate in the development and maintenance of technical documentation, including troubl...

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Hiring for Multiple Roles in Banking & Customer Service Phone Banking Officer Customer Relationship Manager Escalations Manager Virtual Relationship Manager Personal Banker on Call Call Hrutika: 8080126356 Visit: www.hyfly.in Required Candidate profile No Field Job – Work from Bank’s Own Contact Center Solve customer queries over phone. Knowledge of Banking processes, Credit Cards, Insurance, Mutual Funds is a plus. Locations: Andheri | Thane|Noida Perks and benefits Bank Payroll Performance Bonus No Field Work

As a Mid-Level Service Desk Engineer at Jio in Guwahati, your role will involve being the primary point of contact for users facing IT issues, providing 24/7 support. You will diagnose and resolve technical problems, deliver prompt customer assistance, and ensure adherence to service quality standards. Utilizing various tools to manage tickets, document resolutions, and maintaining high user satisfaction will be key responsibilities. **Key Responsibilities:** - Receive, log, categorize, and manage technical requests from users via telephone, email, or a helpdesk system. - Monitor alerts related to performance, health, and security of computing systems, networks, and services for efficient an...

You will be joining Red Nucleus as a Managing Consultant / Associate Partner / Partner in the Advisory practice. Your role will involve working with the Scientific Services and Advisory (SS&A) Leadership team to help organizations solve issues, create value, maximize growth, and improve business performance. You will play a key role in driving growth for SS&A while leading strategic client delivery engagements. **Key Responsibilities:** - Serve as an expert in delivery and ensure account growth - Lead or support others in leading business development activities - Represent Red Nucleus in addressing client needs - Lead strategic client delivery engagements focusing on Advisory projects such a...

As a Managing Consultant / Associate Partner / Partner at Red Nucleus in the Advisory practice, your main role will be to work with the Scientific Services and Advisory (SS&A) Leadership team to help organizations solve issues, create value, maximize growth, and improve business performance. You will also be responsible for driving growth for SS&A while leading strategic client delivery engagements. Your key responsibilities will include: - Serving as an expert in delivery and ensuring account growth - Leading or supporting others in leading business development to drive strategic growth for SS&A with a key focus in Advisory - Representing Red Nucleus in addressing the clients" needs - Leadi...

Greetings from PERSONAL NETWORK Technical Support Domestic Voice Process (English & Hindi) Exciting Career Opportunity with a Leading MNC! Launch Your Technical Support Career with a Renowned Multinational Company! A well-known MNC is growing its Domestic Technical Support team and is looking for passionate professionals with strong communication skills in English and Hindi . If you're technically inclined, enjoy problem-solving, and want to build a career in tech support, this role is perfect for you! Key Responsibilities: Respond to inbound and outbound voice calls from domestic customers Troubleshoot basic technical issues related to products or services Guide customers through step-by-st...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Antra 9589329989 *Khushi 7869457739 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Greetings from PERSONAL NETWORK Technical Support Domestic Voice Process (English & Hindi) Exciting Career Opportunity with a Leading MNC! Launch Your Technical Support Career with a Renowned Multinational Company! A well-known MNC is growing its Domestic Technical Support team and is looking for passionate professionals with strong communication skills in English and Hindi . If you're technically inclined, enjoy problem-solving, and want to build a career in tech support, this role is perfect for you! Key Responsibilities: Respond to inbound and outbound voice calls from domestic customers Troubleshoot basic technical issues related to products or services Guide customers through step-by-st...

IT Help Desk Support Executive to join our team in Chennai. The candidate will be responsible for providing technical support, handling software application issues, and ensuring smooth IT operations

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 5 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

As a Tier 1 Hosting Analyst at our company, your role involves partnering with the Merkle business to leverage technology as an asset for customers and employees. You will be responsible for providing effective and timely solutions to technological requests and incidents. Your previous experience with Helpdesk support and willingness to learn new Enterprise-class technologies will be valuable in this role, which heavily relies on on-the-job training. Key Responsibilities: - Handle monthly cost allocations for cloud environments to distribute costs accurately across the business as per standard operating procedures - Update and analyze IT cost centers" monthly financial dataset for internal m...

Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is...