903 Helpdesk Jobs - Page 2

Roles & Responsibilities: Greet and welcome guests as soon as they arrive at the office. Notify company personnel of visitor arrival. Maintain security and telecommunications systems. Provide visitors with an appropriate answer for all their inquiries. The answer, screen, and forward incoming phone calls as necessary. Maintain employee and department directories. Receive, sort, and distribute daily mail/deliveries. Maintain security by following procedures; monitoring logbooks, and issuing visitor badges. Operate telecommunication systems by following the manufacturers instructions for house phone and console operation. Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. Coordinating & monitoring with House Keeping in keeping the office in and around the area clean. Coordinating all the office vendors like Tea/Coffee, HK, Security etc. Maintaining Dcs, vendor invoice & office stock invoices etc. Coordinating with HR on interviews, onboarding, employee documents filing etc. Contribute to team effort by accomplishing related results as needed. Ensure the reception area is tidy and presentable, with all necessary stationery and material. Order front office supplies, House Keeping supplies and keep the inventory of stock. Update calendars and schedule meetings. Perform other clerical receptionist duties such as filing, photocopying, transcribing etc... Preferred Candidate Profile: Proven work experience as a Receptionist, Front Office Representative, or similar role. Professional attitude and appearance. Good written, verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Experience with administrative and clerical procedures. Hands-on experience with office equipment such as fax machines and printers. Multitasking and time-management skills, with the ability to prioritize tasks. How To Apply: Send your resume to hrsupport@selectsysamerica.com

Hi, MOSERP Technologies India Pvt Ltd (Pervious name: MS Infocomm-2003), providing software services Required Position: IT Support Executives Experience: Above 3 years Location: Bangalore share profile : hr@moserptechnologies.in Lalitha R Health insurance Provident fund

Roles & Responsibilities [IT HelpDesk Call-Coordinator] User Call Management: Handle incoming user calls for IT issues and assign them to the appropriate IT Helpdesk/Servicedesk executive. IT Ticketing System Expertise: Possess a strong understanding of IT ticketing solutions to effectively manage and track user issues. Experience on Jira Ticketing tool would be helpful. Communication Skills : Excellent oral and written communication skills to interact effectively with users over email and call. Ticket Review and Feedback: Regularly review tickets logged by the IT Executive team and provide constructive feedback to the KCO team. User Feedback Collection : Follow up with users to gather feedback on resolved issues and ensure their satisfaction. Pending Requests: Monitor and review user requests received via email and phone, and share a summary of pending requests with the KCO team by the end of the day. Report: Prepare and share daily, weekly, and monthly call ticket reports in collaboration with the KCO team and engineers. Team Activity Monitoring: Monitor IT Executives calls, emails, lunch breaks, and office timings, and report findings to the KCO team. Asset Management Support: Assist the KCO team with asset management tasks such as asset tagging, physical asset verification, and maintaining asset records. Access Control Record Maintenance: Maintain an updated register of individuals accessing the server and hub room for security and audit purposes. Escalation Management: Identify and escalate unresolved or critical issues to the KCO IT Team for timely resolution. Knowledge Base Maintenance: Collaborate with the IT team to update and maintain a knowledge base of common issues and solutions to improve efficiency. Training & Development: Provide feedback on training requirements for IT Executives based on performance and recurring issues. Compliance Adherence: Ensure that all processes adhere to Fim policies, standards, and IT compliance requirements.

This role is responsible for providing technical support for all computer systems and associated equipment at the Client Location. The role will also provide end user support and troubleshooting to permanent staff as well as visitors. The role will ensure that all incidents are analysed, resolved, and reported back within the promised timeframes. The role will involve: Develop service strategy to mitigate software, hardware, and networking issues. Evaluate trade-offs between issues using value, impact, and risk criteria. Accept assigned issues and requests via tracking tool and other methods to ensure all incidents are resolved against SLAs. Ensure logging of all requests via ITSM tool Identify and troubleshoot all issues within the customer desktop computing environment (incl VPN, AD, email, hardware issues) by working with the end user to help them understand the issue and avoid similar issues in future. Use Remote Access Tools to assist with the resolution of issues (troubleshooting, applying patches, installing drivers etc) Co-ordinate in-warranty desktop repairs with vendors as well as perform best effort fix of out-of-warranty equipment. Follow company incident management, request management, problem management and change management procedures. Assess the need to implement performance upgrades for all computing equipment. Collaborate with LAN Technicians and Network Administrators to resolve networking issues. Provide verbal and written support to customers as well as keeping them abreast of issue status. Accept and manage computing stock as well as configuration before being loaned out to users. Installation of all Head Office hardware, software and peripherals Perform all PC equipment moves, additions and changes. Create and modify Active Directory and email accounts. Follow escalation procedures for issues where appropriate. Provide support for afterhours on-call and critical issue handling. Maintain knowledge of Business Continuity /Disaster Recovery plans and respond accordingly. Undertake ad-hoc project work. Keep abreast of technological change and current events. Proactively learn and train other staff members on new product and service technologies Demonstrate out of box thinking to resolve issues and escalate approval to ensure that VIP issues are resolved asap not caught up in process / red tape. Required skills and experience. Exceptional customer service mindset Exceptional written and verbal communication skills Exceptional interpersonal skills with the ability to change approach and communication style depending on various seniority levels and cultures. Ability to communicate complex issues in a very simple way. Ability to analyse, prioritise and problem solve in a highly pressurized environment. Flexible approach to working hours and travel. Experience using helpdesk ticketing software. Keen eye for detail Exceptional IT literacy skills Active Directory experience Hands-on trouble shooting experience. Personal qualities Analytical Promotes company values to others and supports values in daily activities and decisions. Results driven to focus contribution on activities which meet company goals and deliver the greatest value. Ability to critique and improve activities through continuous improvement and innovation. Ability to demonstrate exceptional customer service. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.

Your role As a valuable member of the Platform Support Team at Atlas Copco, you will play a pivotal role in ensuring customer satisfaction through exceptional service. Your primary focus will be on providing first-level technical and functional support related to the ServiceNow platform, where each day presents unique opportunities to resolve incidents swiftly and enhance user experiences. You will engage proactively with platform users to identify and troubleshoot issues, ensuring seamless functionality, effective resolution, and minimizing disruption to business operations. In this role, you will: Helpdesk & Functional Troubleshooting Serve as the first point of contact for users encountering system-related challenges, showcasing your capacity for providing timely and effective solutions. Respond efficiently to logged issues through our ticketing system, making use of your knowledge and resources to expedite resolution. Utilize already established protocols in troubleshooting while documenting solutions and elevating chronic issues to the appropriate channels. Your contributions will significantly enhance the operational efficiency of the platform, and you will collaborate closely with additional teams to refine processes, elevate standards, and foster improvement. To succeed, you will need To succeed in this role, you will need the following: A bachelors degree in Computer Science, IT, or a related field. ServiceNow Foundations certification is required ServiceNow System Administration certification is recommended An ITIL Foundation certification is preferred In return, we offer In return, we offer you a rewarding journey with Atlas Copco: We encourage you to drive your career, explore diverse opportunities, and realize your potential with us. At Atlas Copco, we foster a culture of continuous improvement and innovation. This dedication enables us to provide exceptional, sustainable solutions that meet the unique needs of our clients globally. We believe that our employees are our greatest asset, and we are committed to creating a collaborative, inclusive, and flexible work environment equipped with competitive compensation and comprehensive benefits programs designed to support your professional growth and personal well-being. Join us and embark on a journey that promotes workplace happiness and encourages you to enhance your career! Start your path today! Job location Job Location: Hybrid This role offers a hybrid working arrangement, allowing you to balance your time between working remotely and joining our vibrant team on-site at our Pune, India location. This flexibility is designed to foster productivity while ensuring a healthy work-life balance, enhancing your performance and job satisfaction. Contact information Additionally: You may reach out to our Talent Acquisition Team at Shreya Pore for any further inquiries you might have regarding this position. We look forward to your application and potentially welcoming you to our dynamic team! Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Job Title Senior Facility Executive - Soft Services Job Description Summary Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work. Job Description Job Description Major Responsibilities: To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services To discuss and assist facility manager on monthly basis on the vendor performance matrix To ensure upkeep of Pantry equipment & reprographic equipment at all times and take necessary actions. To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person. To make facility tour and list out all such actions needed. Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team. To adhere to Policies, Processes & procedures and also the statutory documents. To adhere to SLA & KPI as agreed. To coordinate with Engineering team for any such issues that needs their help. Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc. Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments. Creates, coordinates, and facilitates business processes for maintaining accurate space information; Qualification Graduate Work Experience Minimum Experience 5+ Years Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from Being part of a growing global company; Career development and a promote from within culture; An organization committed to Diversity and Inclusion Were committed to providing work-life balance for our people in an inclusive, rewarding environment. . We have a vision of the future, where people simply belong. Thats why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, color, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us. INCO: Cushman & Wakefield

Job Title Facility Coordinator - Soft Job Description Summary Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work. Job Description Major Responsibilities: To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services To discuss and assist facility manager on monthly basis on the vendor performance matrix To ensure upkeep of Pantry equipment & reprographic equipment at all times and take necessary actions. To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person. To make facility tour and list out all such actions needed. Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team. To adhere to Policies, Processes & procedures and also the statutory documents. To adhere to SLA & KPI as agreed. To coordinate with Engineering team for any such issues that needs their help. Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc. Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments. Creates, coordinates, and facilitates business processes for maintaining accurate space information; Qualification Graduate Work Experience Minimum Experience 3+ Years Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from Being part of a growing global company; Career development and a promote from within culture; An organization committed to Diversity and Inclusion Were committed to providing work-life balance for our people in an inclusive, rewarding environment. . We have a vision of the future, where people simply belong. Thats why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, color, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us. INCO: Cushman & Wakefield

Senior Facility Executive - Soft Services Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work. Job Description Major Responsibilities: To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services To discuss and assist facility manager on monthly basis on the vendor performance matrix To ensure upkeep of Pantry equipment & reprographic equipment at all times and take necessary actions. To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person. To make facility tour and list out all such actions needed. Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team. To adhere to Policies, Processes & procedures and also the statutory documents. To adhere to SLA & KPI as agreed. To coordinate with Engineering team for any such issues that needs their help. Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc. Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments. Creates, coordinates, and facilitates business processes for maintaining accurate space information; Qualification Graduate Work Experience Minimum Experience 5+ Years Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from Being part of a growing global company; Career development and a promote from within culture; An organization committed to Diversity and Inclusion We have a vision of the future, where people simply belong. Thats why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, color, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Facility Coordinator - Soft Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work. Major Responsibilities: To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services To discuss and assist facility manager on monthly basis on the vendor performance matrix To ensure upkeep of Pantry equipment & reprographic equipment at all times and take necessary actions. To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person. To make facility tour and list out all such actions needed. Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team. To adhere to Policies, Processes & procedures and also the statutory documents. To adhere to SLA & KPI as agreed. To coordinate with Engineering team for any such issues that needs their help. Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc. Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments. Creates, coordinates, and facilitates business processes for maintaining accurate space information; Qualification Graduate Work Experience Minimum Experience 3+ Years Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from Being part of a growing global company; Career development and a promote from within culture; An organization committed to Diversity and Inclusion We have a vision of the future, where people simply belong. Thats why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, color, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Overview A Help Desk Technician (1 to 2 years exp) provides technical support and assistance to customers, either remotely or in person. This entry-level role is ideal for individuals looking to start their career in IT support. Female candidate only Responsibilities Key Responsibilities: Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Perform basic troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customers. Walk customers through the problem-solving process. Escalate unresolved issues to the next level of support personnel. Provide accurate information on IT products or services. Record events and problems and their resolution in logs. Follow up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures Essential skills Computer enginnering Desired skills Requirements and Skills: Basic understanding of computer systems, mobile devices, and other tech products. Ability to diagnose and resolve basic technical issues. Proficiency in English; additional languages are a plus. Excellent communication skills. Customer-oriented and patient. Willingness to learn and adapt to new technologies and procedures Experience 1-2 years.

"Overview Financial Application Analyst (Microsoft D365) Experience 3-5 Years Location Hyderabad Shift 630 PM - 330 AM Skills D365 Support About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company Our portfolio includes three global advertising agency networks BBDO, DDB and TBWA; three of the world s premium media services OMD, PHD and Hearts & Science Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services Responsibilities Provide First Line Assistance for Customers (Microsoft D365 Users) Serve as a Microsoft D365 team member using the Service Now application to assist customers with resolution of their Microsoft D365 issues or administrative requests including but not limited to Customer Setup/Change Requests Billing Issues New Financial Dimension Requests Project Transaction Corrections Troubleshoot Issues Revising Purchase Orders/Quotations Troubleshoot Transactions in Workflow Troubleshoot Login Issues Workflow Change Requests Accounts Payable Issues Complete and close ServiceNow support tickets in a timely manner and document the progress/resolution within the in the ticket Provide light training to agency end users, including but not limited to, how to create projects, quotations, purchase orders, etc Resolve employee onboarding and offboarding issues related to Project Triangle (Internal onboarding/offboarding process for the Microsoft D365 application) Assist with internal and external audit requests as needed Escalate advanced Microsoft D365 support issues where necessary to Senior Microsoft D365 Support Team members or the Microsoft D365 Development Team Assist with regression testing of code deployment to Microsoft D365 and Service This position will report to the ERP Support Manager and the ideal candidate will enjoy partnering with agency end users, Omnicom Shared Service departments, and fellow Microsoft D365 Support team members to resolve Microsoft D365 helpdesk tickets and drive solutions for our customers (Microsoft D365 Users)

Role Summary The Helpdesk Executives responsible for providing excellent customer support to clients seeking information about studying abroad and immigration. This role involves addressing inquiries, resolving issues, and ensuring a positive experience for clients throughout the application process. Duties and Responsibilities Serve as the first point of contact for clients seeking information about studying abroad and immigration. Respond promptly and professionally to inquiries through various channels, including phone calls, emails, and live chat. Arrange a call back from concerned advisors for resolving detailed query of clients. Coordinate with internal teams to ensure timely and accurate arrangements of call back to customers. Identify and resolve client concerns, issues, or discrepancies promptly and effectively. Escalate complex issues to the appropriate departments while keeping clients informed of the resolution process. Maintain accurate and detailed records of client interactions, inquiries, and resolutions. Update and manage client profiles in the customer relationship management (CRM) system. Work closely with the admissions team, visa consultants, and other relevant departments to ensure seamless communication and client support. Provide feedback on common client issues to improve overall service quality. Proactively address potential issues or concerns to enhance the overall client experience. Stay updated on changes in immigration policies, study programs, and other relevant information to provide accurate and current information to clients. Deal with the concerns of previous staffs and hand over that case into concerned person. Detail-oriented and committed to maintaining accurate records Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements. Education : Graduates Experience : 2 Years & Above Special knowledge, abilities and skills Customer-focused with a passion for delivering exceptional service. Patience and empathy when dealing with client inquiries and concerns. Ability to work under pressure and meet tight deadlines. Detail-oriented and committed to maintaining accurate records. Team player with the ability to collaborate effectively with colleagues. Bachelors degree in a relevant field. Proven experience in customer service or a related role. Excellent communication skills in English, both written and verbal. Knowledge of study abroad programs, admission processes, and visa requirements is a plus. Strong organizational and multitasking abilities. Proficiency in using helpdesk software and CRM systems.

Hiring for CMM 5 Level Org!!Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel.should have ticketing and dashboard exp. Required Candidate profile Designation: Help Desk Executive Location: Andheri Experience:1+ Year Contact: snehapawar@peshr.com/7021769496 Qualification: Graduate Perks and benefits Get a chance to work in good work culture

Role Summary We are hiring L1 and L2 IT Support Engineers to join our technical support team. You will handle customer issues across hardware, software, network, and security systems. Strong communication in English (spoken and written) is mandatory to ensure smooth interactions with global clients. Responsibilities L1 Support Engineer First point of contact for customer technical issues via calls, chat, or tickets. Provide basic support for Windows OS, email issues, password resets, and software installations. Record all support activity in the ticketing system with clear and professional communication. Escalate complex issues to the L2 team with proper documentation. L2 Support Engineer Manage escalated tickets requiring in-depth troubleshooting and resolution. Administer and support tools like Active Directory, Office 365, VPN, and system updates. Investigate root causes, analyze logs, and collaborate with internal teams or vendors. Create knowledge base articles and mentor L1 team when needed. Requirements For Both Roles Excellent English communication must be fluent in reading, writing, and speaking. Strong customer service mindset. Willingness to work in rotational shifts including nights and weekends. L1 Role 1-2 years of IT support/helpdesk experience. Familiarity with ticketing tools (e.g., ServiceNow, Zendesk, Freshdesk). Basic knowledge of Windows OS, MS Office, email setup, and networking. L2 Role 3-5 years of experience in infrastructure and application support. Proficiency with Windows Server, Active Directory, DNS, DHCP, VPN, and O365. Ability to perform root cause analysis and resolve escalated incidents.

Skill- JAMF Pro Experiance-8 to 10 Years Location-Bangalore Detailed job description - Configure and manage Apple devices using JAMF Pro. Develop and apply configuration profiles, policies, and security standards. Provide L3 support and troubleshoot JAMF/Intune-managed devices. Handle software updates, OS upgrades, and patch deployment. Automate macOS provisioning and compliance checks via scripting. Ensure seamless integration of Apple Business Manager (ABM) and Volume Purchasing Program (VPP) with JAMF. Collaborate with security teams to implement and enforce endpoint protection. Address user requests related to device enrollment, configuration, and software installations. Monitor MDM dashboards and generate reports on device health and compliance. Maintain helpdesk documentation and procedures. Lead audits to ensure compliance with corporate and industry standards.

Job Title: IT Helpdesk Executive Location: Sector 16, Noida Experience: 1 3 Years Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented IT Helpdesk Executive to join our team. The ideal candidate will be responsible for providing technical support across the organization, managing IT assets, handling OS installations (Windows/Ubuntu), maintaining IT inventory, supporting the HRMS portal, and coordinating with vendors for IT-related requirements. Key Responsibilities: Install, configure, and troubleshoot Windows and Ubuntu operating systems on employee devices. Maintain and update IT asset records , including laptops, desktops, networking equipment, and peripherals. Manage and track IT inventory issue and return of hardware/software assets. Provide first-level support for hardware and software issues faced by employees. Administer and support HRMS portal access , configurations, and user issues related to IT. Coordinate with external vendors for procurement, repair, and maintenance of IT equipment. Ensure proper documentation of IT processes, asset movements, and support logs. Implement and maintain basic IT security practices (antivirus, updates, backups, etc.). Assist with onboarding/offboarding of employees from an IT standpoint (email setup, system provisioning, etc.). Requirements: Diploma or Bachelors degree in Computer Science , IT , or a related field. 1 3 years of hands-on experience in a similar IT support/helpdesk role. Strong knowledge of Windows and Ubuntu operating systems. Familiarity with IT asset and inventory management tools or spreadsheets. Experience in handling HRMS portals from an IT support perspective. Good understanding of basic networking concepts (LAN, Wi-Fi, IP configuration). Excellent communication and problem-solving skills. Ability to multitask, prioritize, and work independently. Preferred Qualifications: Experience working in fast-paced startups or mid-size organizations. Exposure to ticketing systems or helpdesk tools is an advantage. Familiarity with data protection, privacy, and IT compliance policies.

About the role: The Project Finance Specialist is primarily responsible for the financial health of projects including assisting with revenue recognition, realization issues, unbilled analysis, final reconciliations, assisting with any Project Manager financial support and assisting as a point of contact between clients, finance, and Project Managers to ensure effective management of budgets and contracts. Minimum Qualifications & Experience: Candidate must be a proactive initiative-taker with a dynamic and resilient nature working in a fast-paced, challenging environment. Must have experience in dealing with & resolving client and internal stakeholder financial queries. Must have analytical & critical thinking skills. Excellent interpersonal and relationship building skills. Solid Financial aptitude. Keen eye for process and quality improvement. Effective communication and organizational skills with business acumen. Prominent level of proficiency in using Microsoft Office and IT applications typical for administrative /business support roles. Financial Force experience desirable. Finance degree/diploma or equivalent. Minimum of 2-4 years experience in a similar position, preferably in CRO, Consultancy and/or Service business. Responsibilities: Triage Project Finance Helpdesk. Respond to Project Manager helpdesk tickets in a timely and accurate fashion. Provide business partnering and advice to PMs and PDs on financial related reviews and queries Provide Project Managers with client related financial support where required. Ensure month end analysis and forecast reviews are done on a timely manner at high standards Perform periodic health check reviews for any unbilled revenues and realization issues Support revenue recognition and unit recognition for each project for invoicing purposes. Produce client financial reporting & attend client finance meetings where required. Participate in Operations Team meetings as required for project finance updates. Support PM and PF teams with all project finance activities (including site and vendors) Work closely with finance colleagues including AR and AP to achieve optimal financial health throughout all life stages of projects Perform timely and efficient close out reconciliations with the PM and AR teams Ensure compliance with any contracted project finance requirements for completed projects. Drive process improvements and efficiency across the Project Finance function. Assist with the Start work/Project load process where required. Assist with providing financial contractual support where required. Protect organization s value by keeping information confidential. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application. About the role: The Project Finance Specialist is primarily responsible for the financial health of projects including assisting with revenue recognition, realization issues, unbilled analysis, final reconciliations, assisting with any Project Manager financial support and assisting as a point of contact between clients, finance, and Project Managers to ensure effective management of budgets and contracts. Minimum Qualifications & Experience: Candidate must be a proactive initiative-taker with a dynamic and resilient nature working in a fast-paced, challenging environment. Must have experience in dealing with & resolving client and internal stakeholder financial queries. Must have analytical & critical thinking skills. Excellent interpersonal and relationship building skills. Solid Financial aptitude. Keen eye for process and quality improvement. Effective communication and organizational skills with business acumen. Prominent level of proficiency in using Microsoft Office and IT applications typical for administrative /business support roles. Financial Force experience desirable. Finance degree/diploma or equivalent. Minimum of 2-4 years experience in a similar position, preferably in CRO, Consultancy and/or Service business. Responsibilities: Triage Project Finance Helpdesk. Respond to Project Manager helpdesk tickets in a timely and accurate fashion. Provide business partnering and advice to PMs and PDs on financial related reviews and queries Provide Project Managers with client related financial support where required. Ensure month end analysis and forecast reviews are done on a timely manner at high standards Perform periodic health check reviews for any unbilled revenues and realization issues Support revenue recognition and unit recognition for each project for invoicing purposes. Produce client financial reporting & attend client finance meetings where required. Participate in Operations Team meetings as required for project finance updates. Support PM and PF teams with all project finance activities (including site and vendors) Work closely with finance colleagues including AR and AP to achieve optimal financial health throughout all life stages of projects Perform timely and efficient close out reconciliations with the PM and AR teams Ensure compliance with any contracted project finance requirements for completed projects. Drive process improvements and efficiency across the Project Finance function. Assist with the Start work/Project load process where required. Assist with providing financial contractual support where required. Protect organization s value by keeping information confidential. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive What you will do The qualified candidate will be an integral part in the continued success and growth of the Service Department. This position requires a high energy level with a focus toward customers and a strong desire to succeed. Good organizational skills, attention to detail and excellent communication skills are required. Scheduling general service calls, preparing and invoicing service calls. Responsible for the timely and accurate performance of the full range of tasks described below To handle internal or external helpdesk queries through calls or emails. Ensure SLA s & KPI are meet. How you will do it? Receive, investigate and register/ post incoming invoices with or without a purchase order PO/Non PO/ Freight Ensure timely processing of the invoices and thus timely payments with productivity of 80-100 invoices per day Invoice clarification including interaction with purchasers, requisitions and/ or vendors Ensuring 100% accuracy for invoices processed All invoices are approved as per company guidelines Routing of invoices as per the authority matrix Raising proper queries to business in case of any issues in invoices processing & resolving the issues Initiate and process the electronic credit note scheme for vendors Maintain and reconcile Accounts Payable and GR/ IR accounts Perform other duties as requested by Manager Recognize and communicate potential issues to responsible team leader in case of necessity Contributes ideas and actions towards the continuous improvement of processes within area of influence Understand and apply procure to pay processes, policies, procedures and internal control standards ERP Oracle is must Basic understand on GST & WHT Person from Indian Accounting background What we look for This is an entry-level position that requires the following experience 3 to 5 year experience in PTP end to end process B. com / BBA / MBA / M. Com Fluent English (Verbal and written) Self starter who is performance and quality oriented Good communication skills (verbal and written) Distinctive customer orientation and interact courteously with customers Flexible work style and ability to work under pressure Adaptable to learn new processes, concepts, and skills

About the role: The Project Finance Specialist is primarily responsible for the financial health of projects including assisting with revenue recognition, realization issues, unbilled analysis, final reconciliations, assisting with any Project Manager financial support and assisting as a point of contact between clients, finance, and Project Managers to ensure effective management of budgets and contracts. Minimum Qualifications & Experience: Candidate must be a proactive initiative-taker with a dynamic and resilient nature working in a fast-paced, challenging environment. Must have experience in dealing with & resolving client and internal stakeholder financial queries. Must have analytical & critical thinking skills. Excellent interpersonal and relationship building skills. Solid Financial aptitude. Keen eye for process and quality improvement. Effective communication and organizational skills with business acumen. Prominent level of proficiency in using Microsoft Office and IT applications typical for administrative /business support roles. Financial Force experience desirable. Finance degree/diploma or equivalent. Minimum of 2-4 years experience in a similar position, preferably in CRO, Consultancy and/or Service business. Responsibilities: Triage Project Finance Helpdesk. Respond to Project Manager helpdesk tickets in a timely and accurate fashion. Provide business partnering and advice to PMs and PDs on financial related reviews and queries Provide Project Managers with client related financial support where required. Ensure month end analysis and forecast reviews are done on a timely manner at high standards Perform periodic health check reviews for any unbilled revenues and realization issues Support revenue recognition and unit recognition for each project for invoicing purposes. Produce client financial reporting & attend client finance meetings where required. Participate in Operations Team meetings as required for project finance updates. Support PM and PF teams with all project finance activities (including site and vendors) Work closely with finance colleagues including AR and AP to achieve optimal financial health throughout all life stages of projects Perform timely and efficient close out reconciliations with the PM and AR teams Ensure compliance with any contracted project finance requirements for completed projects. Drive process improvements and efficiency across the Project Finance function. Assist with the Start work/Project load process where required. Assist with providing financial contractual support where required. Protect organization s value by keeping information confidential. Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs. We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities. We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.

What We Offer: IT Supervisor So what does an IT Supervisor doThink of yourself as someone who will oversee the activities and performance of IT Support/Helpdesk personnel and ensure exemplary customer service to all internal customers. You will ensure compliance with all processes and procedures regarding the resolution and rectification of IT systems problems/issues (i.e., case submission, resolution methodology). As you tackle your new tasks for the day, you know that it will lead to one thing: coordinating with product development, R&D, and other internal departments to resolve issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future releases. As an IT Supervisor , you will: Develop and manage effective working relationships with other departments, groups, and personnel. Provide direction and supervision to members of the Desktop Support/IT Support Team. Be responsible for assigning and prioritizing work, setting expectations, and promoting goals and priorities. Oversee desktop support operations and ensure excellent customer service to all internal or external customers. Provide expert technical support, training, and assistance to desktop support personnel on network computer system issues and new technology. Analyze desktop-related issues, determine problems, implement solutions, and resolve or forward work orders to appropriate personnel within the IT team (i.e., Sr. Network Administrator, Sr. Systems Administrator). Quickly respond to priority incident calls, provide necessary troubleshooting assistance to other team members, and prioritize tasks to minimize downtime and impact time. Ensure service level agreements are communicated and understood by the desktop support team. Monitor and evaluate the performance of IT Support/Helpdesk personnel to ensure adherence to company policies and standards. Lead initiatives to enhance the efficiency and effectiveness of IT support services, identifying areas for improvement and implementing best practices. Do you have what it takes to become an IT Supervisor Requirements: Bachelor s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT/Computer-related course. 5-7 years of IT support experience ITIL Certification is good to have. Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair. Knowledge of I.T. requirements/demands in call center Operations and organization, particularly in the area of Operations support. A skilled technical writer who can document problems and solutions for customers and other technical support personnel. Strong time and project management skills. Excellent oral and written communication skills. Fluency in the English language. Ability to adapt to changing work schedules and hours. Excellent problem determination technique. Excellent customer orientation. Well-organized with good follow-through on commitments to customers. Strong problem-solving, decision-making, and analytical skills. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Manage entire site operations includes technical, soft services, security, helpdesk, club house management etc. Maintenance of technical equipment & handover takeover of the technical system.

Role & responsibilities Provide user support and service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. • Follow Standard help desk procedures • Log all help desk interactions • Administer help desk software • Responding to Queries of Staff in person or through Chat, email or Phone on all company supported applications. • Redirect problem to correct resource • Serve as liaison between Residents and the Staff to resolve issues. • Follow up with Residents and management to ensure complete resolution of issues and document Resolutions for further reference • Prepare Weekly Activity Report about Issues raised by the residents and proper action taken on it by the respective department • Resolve technical problems with Local area networks and Wide area networks. • Identify and escalate situation requiring urgent attention • Track & route problems and requests Preferred candidate profile Good Communication skills .

Transport Executive Work Dynamics What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. Youll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and concerns. On top of these, youll also monitor and report cases of speeding and other incidents to the Transport Helpdesk, and communicate with them over the radio when needed. Furthermore, youll be in charge of filling our log books upon arrival to the clients site, but leaving out any excess mileage. Serving as a go-between among teams Being a part of the JLL family, youll be constantly collaborating with teams across the boardespecially in this role. As the person in charge, youll be central in supporting the transport team at the clients facility. Youll also be responsible for keeping in touch with our vendor supervisors. In addition, youll keep a record of important transport-related phone numbers. Also part of your scope is to prepare work orders and assign a unique reference number for each transport request. Your superior analytical skills will also prove handy, as youll look into and prepare daily, weekly and monthly transport reports.

Assistant Facility Manager Integrated Facilities Management What this job involves: Job Aim: Assistant Manager, Facilities will be responsible for managing all aspects of the facility management service delivery system in during the shift. In this capacity, the Assistant Facility Manager is accountable for the completion of pending works that needs high priority to complete in the required shift. Responsibilities Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process To ensure accident or crises management is addressed immediately Clearing of C-mail / Government agencies mail to the proper recipient Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep . To ensure immediate response to all priority calls during the shift and follow escalation process Security Operations Attending the shift briefing To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure that security staff adheres to GAP norms. To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix. To ensure the Grooming of the staff To manage the overall key room, clock room and time office operations. To ensure weekly training is imparted and staff grooming standard is maintained. Answering the employees query on phone and mails replying. Ensure to implement all process/ procedures on ground effectively Housekeeping Operations Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the clients/VIP visits To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags To discuss and assist facility manager on monthly basis on the vendor performance matrix Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations Cafeteria Operations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Answering the employees query on phone and mails replying. General Operations To ensure upkeep of breakout area & reprographic equipments at all times and take necessary actions as required. To ensure all such communication is entered in the duty manager log book to inform the next shift person. Proper handing over and taking over to be done. To go for facility, walk around and ensure Walk around map & Guide is followed and maintained. To adhere to Policies, Processes & procedures and also the statutory documents To adhere to SLA & KPI as agreed with JLLM To assist Facility Manager in all such ISO, Internal, External, audits that happen at and ensure necessary documentation are done To coordinate with engineering team for any issues that need help. Plan & train TPV staff on policies and requirements. Daily and monthly updating of OLA in the SMDRS tool. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Should have complete knowledge & functionality e. Fit tools (VMT, IMT, Site Ops. Site Inspection tool), BGC and work permit tool. Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities. Should conduct all the scheduled meeting and focus meets with projects as per calendar. Should participate and manage half yearly fire drill. All daily, weekly and monthly reports to be shared on time. All the relevant checklist to be governed and maintained as per requirement. Should be able to grab and adopt to all the new implemented initiatives Additional responsibilities Making and reviewing of DM, Helpdesk and Mailroom roster. Weekly & Monthly reports like MMR, FL Templates, etc. are prepared and shared on time. Taking interviews for Security manager, housekeeping manager and Helpdesk candidate. Assisting in maintaining requirement compliance score and all the parameters. Preparing and sharing JLL team attendance. Assisting FM/Sr. FM in additional requirement like handling escalations, any special reports Assisting FM in additional requirement like handling escalations and special reports. Conducting random audit for mailroom, helpdesk, time office, VMS, caf counters, Wellness room, cloak room, etc. and sharing the report with FM & respective department for actions. Managing workplace stores. Understating and managing of office services budget Conducting training for the team members and TPV staff on Ethics, Back to basic, code of conduct, BCP and process and policies Helping and training new joiners in the team Ensuring implementations and effectiveness of new initiatives. New initiatives Managing site operations in absence of WM. Coordinating with transport and event team on any important aspects. Assisting WM during crisis situation/BCP Ensure to have good knowledge about the polices & procedures of site specific Sound like you To apply, you need to be: Qualification : Degree Overall Experience :3-6 years Industry Type :FM Services, IT, Hotel Industry Experience :3 years Technical Skills :MS Office & Mail Communication, Generic Skills : Communication, Interpersonal, Vendor Management Behaviors : Team work, Learning attitude & Positive thinking

International Technical Voice Support Min 1Yr Experience in Service Desk /Technical Support Graduates Only WFO-US Shifts CTC Upto 6 LPA + Incentives + Allowances 5 Days Working Contact - 8890492756(HR BHOOMI) E-MAIL - bhoomighrs@gmail.com