2092 Helpdesk Jobs - Page 2

Summary The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs Directly supports the facility management team with on-going facility and team related responsibilities ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Provide general overall facility management services, including continuous monitoring of office/facility Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery Follow up with clients to ensure customer satisfaction Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action Remain knowledgeable regarding...

About The Role Skill required: Procure to Pay - Account Management Designation: Delivery Operations Associate Manager Qualifications: BCom/MCom Years of Experience: 10 to 14 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. W...

Overview The Senior Helpdesk Agent plays a key role in overseeing the ticket resolution process, handling more complex procurement issues, and acting as a mentor for junior team members. This role requires a deep understanding of procurement workflows, advanced troubleshooting skills, and strong coordination with technical teams and third-party vendors. Additionally, the senior agent is instrumental in driving strategic initiatives, process harmonization, and innovation within help desk operations. Responsibilities Advanced Ticket Management: Handle and resolve high-priority or complex tickets, ensuring timely and effective outcomes. Technical Liaison: Act as the primary point of contact for...

Hi, We are hiring skilled Technical and Application Support Specialist to join our team. This role is ideal for a dedicated problem-solver with a background in technical customer service who thrives in a fast-paced environment. Salary & Benefits : Experience(1yr to 2yr) - 32k take home per month(Salary not negotiable) Experience (2yrs & above) - 40k take home per month (Salary not negotiable) Work from office with free transportation for both pick and drop(*25km radius) Should be able to work in night shifts Fixed week offs on saturdays and sundays Should be able to join immediately Required Qualifications 1 year and above of experience in a dedicated role such as Technical Support, IT Helpd...

Hiring for top BPM | Sr. AVP Should have managed Service Desk Operations team of 120+ including Voice, Chat & E mail channels for large Global Clients with annual rev 15M Sal - 40LPA Share your resume on shikha@imaginators.co/ Whatsapp - 9599868088

Your role and responsibilities Recognize non-catalog purchases Work with requester/client for clarifications Determine source from master file Negotiate cost savings and terms Understand contract relationships Confirm price and delivery Manage helpdesk and procurement operations Coach team members (Buyers, Agents) Handle customer escalations and root cause analysis Ensure audit readiness of purchasing documents Maintain supplier documentation Proficient with reporting/MS Excel Work with stakeholders and management efficiently Positive attitude, planning, curiosity, self-discipline Request triage for exceptions Category execution (low clip & tactical buying tasks) Localization for global agre...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE We are seeking a talented and driven Procurement Lead to join our team. The ideal candidate will be responsible for collecting, analysing, and interpreting complex data sets to drive informed business decisions. You will work closely & Directly with the Client & cross-functional teams to i...

About The Role Skill required: Procure to Pay - Account Management Designation: Procure to Pay Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We...

We are Hiring for Technical support ( voice ) !! Work from office Qualification : Grad / UG ( Min 6m exp ) Location:Bangalore Salary:25k -40k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364808230 / 9606521172 /9606523804 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

IT Support L2 Gurugram (Short Notice Period Preferred)- DLF Cybercity Key Skills & Responsibilities: Strong knowledge in ServiceNow, Office 365, MS Teams, SharePoint, OneDrive, CCTV, Attendance System, VOIP, Door Access, and Asset Management. Good knowledge of network protocols, passive LAN cabling, and network switch configuration. Hands-on experience with Audio/Video device operations. Expertise in IT tools, hardware, software, and end-user support. Strong communication skills (verbal & written). Solution-oriented, soft-spoken, and a good listener. Vendor coordination for end-to-end issue resolution. Collaboration with cross-functional teams for smooth operations. Ownership of tasks/projec...

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots Vijay - 9742630123 We are looking for graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns profess...

Process: 811 Inbound (60% Service | 40% Sales) Shift Timings: 8 AM – 8 PM (Any 9 Hours) Weekly Offs: 4 Rotational Offs (First 6 Months) 6 Rotational Offs (Post 6 Months) call 8080126356 Ekta 9773553319 Simran 9082104424 Sanika 9137797705 Required Candidate profile Up to 3.5 LPA-Net 24k 30% Hike on Last CTC Incentives up to 5,000/month Handle~120 inbound calls per day Assist customers with queries & service requests Promote suitable banking products and offers Perks and benefits Salary: Net 24k + 5k Incentives

As an Oracle Cloud HCM Helpdesk and Learning Lead implementation consultant at our company, you will play a crucial role in the end-to-end implementation of Cloud HCM Helpdesk and Learning modules. Your responsibilities will include: - Leading the end-to-end implementation of Oracle Cloud HCM Helpdesk and Learning modules. - Gathering requirements, conducting gap analysis, designing solutions, and mapping existing HR business processes. - Designing, configuring, and testing service request workflows, queues, routing rules, and knowledge bases in the Helpdesk module. - Building learning structures such as courses, offerings, learning paths, specializations, and automated learning assignments....

As a Mid-Level Service Desk Engineer at Jio in Guwahati, your role will involve being the primary point of contact for users facing IT issues, providing 24/7 support. You will diagnose and resolve technical problems, deliver prompt customer assistance, and ensure adherence to service quality standards. Utilizing various tools to manage tickets, document resolutions, and consistently strive to maintain high user satisfaction will be key responsibilities. **Key Responsibilities:** - Receive, log, categorize, and manage technical requests from users via telephone, email, or a helpdesk system. - Monitor alerts related to performance, health, and security of computing systems, networks, and servi...

Strong written and verbal communication skills English Knowledge of gaming platforms such as Xbox, PlayStation, Nintendo, and PC. Technical skills related to PC and general networking. Passion for gaming with experience across various genres. Required Candidate profile Excellent communication skills Basic understanding of software, hardware, &other equipment Follow standard service desk Manage queries or escalate unresolved issues as per defined helpdesk policies Perks and benefits Plus incentives and Perks Role: Technical Support - Voice / Blended Industry Type: IT Services & Consulting Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: ...

Handle inbound and outbound calls Assist customers with product/service queries, complaints, & support requests. Maintain customer satisfaction by providing accurate & timely responses. Document interactions in the CRM Follow call center policies. Required Candidate profile call center or customer service role (freshers welcome). Strong verbal communication Ability to handle high call volumes and work in a fast-paced environment. Basic computer skills and exp preferred. Perks and benefits Plus incentives and Perks Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Voice /...

Handle inbound and outbound calls from international banking customers. Assist customers with account details, transactions, credit/debit card issues, loan inquiries, and banking products. Work with CRM tools to log customer interactions. Required Candidate profile 0-3 years of experience in international customer support Excellent English communication skills Ability to handle international customers Flexible to work in rotational shifts Perks and benefits Plus Incentives and Perks Role: Customer Service Industry Type: BPM / BPO Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG...

Hi, Greetings!! We have an urgent opening for Helpdesk for Mumbai Location with one of our client in Nelito System Pvt Ltd. About Nelito Systems Ltd: Nelito Systems Ltd. a group company of DTS Corporation Japan, is India's prominent financial technology company. The company is engaged in the business of providing software solutions and services for Banking, Financial Services and Government sectors globally. Formed in 1995, Nelito has earned a unique reputation for its solutions and delivery Excellence with more than 400 customers in 20 countries across 4 continents. Our flagship product FinCraftTM CBS meets end-to-e banking requirements along with the surrounding solutions for any Bank.I wo...

IT Infrastructure Intern Job Description Job Title: IT Infrastructure Intern Job Summary: We are seeking a highly motivated and detail-oriented IT Infrastructure Intern to assist in managing and maintaining our organization's IT infrastructure. This is an excellent opportunity for students or recent graduates to gain hands-on experience and develop skills in IT infrastructure. Key Responsibilities: 1. Assist in infrastructure management: Help manage and maintain IT infrastructure, including servers, storage, and networks. 2. Monitor system performance: Assist in monitoring system performance, identifying issues, and implementing solutions. 3. Documentation: Maintain accurate documentation of...

About The Role Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 co...

About The Role Skill required: Procure to Pay - Account Management Designation: Procure to Pay Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. ...

About The Role Skill required: Procure to Pay - Account Management Designation: Procure to Pay Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. ...

About The Role Skill required: Procure to Pay - Accounts Payable Processing Designation: Procure to Pay Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 12...

About The Role Skill required: Procure to Pay - Account Management Designation: Procure to Pay Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countri...

About The Role Skill required: Procure to Pay - Account Management Designation: Procure to Pay Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countri...