2092 Helpdesk Jobs - Page 15

We are looking for a bold thinker who sees a chance to learn and define whats possible with every challenge! Ready to make an impactWelcome to Maropost and you can turn ideas into action What you'll be responsible for: Build and manage a REST API stack for Maropost Web Apps. Given the architecture strategy related to our big data, analytics and cloud native product vision, work on the concrete architecture design and, when necessary, prototype it Understanding of systems architecture and ability to design scalable, performance-driven solutions. Drive innovation within the engineering team, identifying opportunities to improve processes, tools, and technologies Drive the architecture and desi...

We are looking for a bold thinker who sees a chance to learn and define whats possible with every challenge! Ready to make an impactWelcome to Maropost and you can turn ideas into action! We are seeking an exceptional Technical Lead to spearhead our Feature team and support in Azure to Google Cloud Platform (GCP) migration initiative. This is a high-impact role that will define the future of our cloud infrastructure and directly influence our ability to scale globally. He will be involved in a complex migration involving 15+ microservices, multiple data storage systems, and enterprise-grade messaging infrastructure. What you will be responsible for: Lead the Feature team and support the Azur...

Collaborate with cross-functional teams to analyse customer journeys and workflows, identifying inefficiencies and automation opportunities. Design and develop automation solutions using LCNC tools (e.g., Yellow.ai, Zoho Creator, Zapier, Make). Build workflows, configure interfaces, integrate data, and define business logic for scalable solutions. Automate customer support, onboarding, feedback, and personalisation to enhance customer experience. Implement communication automation across email, chatbots, social media, and internal channels. Integrate LCNC solutions with CRMs, helpdesk software, marketing platforms, and databases using APIs and connectors. Conduct testing and troubleshooting ...

Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service request...

First level Helpdesk for purchase requisition, eConn and Administration of user in eConn and SAP SRM Responsible for vendor onboarding process on SAP 4HANA Cloud (steer and develop process) Administration of supplier data in SAP, eConn, SAP SRM and Operative coordination of vendor onboarding process Responsible for Knowledge Management in area of eConn, SAP SRM, PU Reporting activities, eRFQ RFQ, Certificate Management Supplier Contracts eConn and Administration of user in eConn and SAP SRM Supports resolution of PuR SRM error messages Closely communicates with external suppliers Vendor maintenance - creation changes Vendor maintenance - Vendor blocking/deleting/unblocking Supports the eRFQ ...

Job Description: Backoffice IT Support Position : Backoffice IT Support - Application Experience : 24 Years Location : Noida Key Responsibilities: Provide day-to-day IT support for back-office operations. Monitor and respond to tickets raised in ITSM/Helpdesk tools within defined SLAs. Assist in troubleshooting issues related to Windows Server OS, Linux, Network Drives, and common back-office applications. Coordinate with vendors and internal teams for hardware/software issues and escalations. Ensure compliance with IT security policies and access control procedures. Support patch updates, antivirus monitoring, and routine health checks on systems. Generate periodic reports (MIS, Incident re...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role - IT Service Desk (desktop/ system support) Rate: 85k/ M Location: Pune, Maharashtra Shift Timing - Rotational shift (rotational week offs) Notice Period - immediate joining - 30 days preferred. Experience & Qualifications Graduation mandatory Only SD Experienced candidates can apply . Candidate should have excellent communication. Good Knowledge of Laptop/Desktop troubleshooting. Knowledge about VPN/ Windows OS/O365/Active Directory. Key Responsibilities : As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via t...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role - IT Service Desk (desktop/ system support) Rate: 85k/ M Location: Pune, Maharashtra Shift Timing - Rotational shift (rotational week offs) Notice Period - immediate joining - 30 days preferred. Experience & Qualifications Graduation mandatory Only SD Experienced candidates can apply . Candidate should have excellent communication. Good Knowledge of Laptop/Desktop troubleshooting. Knowledge about VPN/ Windows OS/O365/Active Directory. Key Responsibilities : As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via t...

Dear Candidate, Job Description for Help-desk Support Trainee You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to - Provide world class remote assistance to users via Chat, Phone and eMail Assists users by remote troubleshooting and resolving technical and service issues. Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues. Principle duties and responsibilities | Job Description : Provides comprehensive remote support across major operating systems - Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting tec...

Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo Key Responsibilities - Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper. - Collect all closed work orders to close the calls. - Produce reports based on the data collected, through produced work orders, for Sodexho and the Client - Receive and answer all incoming calls/mails/papers reporting complaints or work requests - Log in the call through the software, which in term generates work orders Set up report...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Antra 9589329989 *Khushi 7869457739 *Arushi 7222909328 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services...

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9773553319 Simran 8080126356 Ekta Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9137797705 Hrutika 9773553319 Simran 8080126356 Isha Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

As an IT/Network Administrator at the company, you will be responsible for managing the daily operations of computer networks, maintenance, configuration, and ensuring reliable operation of computer systems and servers. Your role will involve overseeing digital security and performing maintenance to guarantee that the system is operating at full capacity. **Key Responsibilities:** - Determine the organization's system needs and install network hardware and software - Make necessary upgrades and repairs to networks and ensure systems are operating correctly - Maintain network and computer system security - Add users to a network, and assign and update security permissions on the network - Tra...

Hi, Please find the JD below. Good communication skill. Handling user escalation. Monitoring of tickets and taking the actions necessary to meet SLA. Respond timely to support analysts when requested. Validate completion of a ticket. Invoke functional escalation process to engage a support team when required. Apply first call resolution using knowledge base. Handling multi states operations or Pan India operations Preparing Daily and weekly tracker and share with central team as well as Client. Minimum graduate is required. If you are interested in technical job, then please do not apply for this job requirement.

Customer Data Management: Own doctor and chemist master data ensuring accuracy, completeness, and compliance. Lead data goverce, cleansing, deduplication, and periodic refresh processes. Define SLAs/TATs for new customer additions and updates. Continual coordination with business stakeholders for customer master updation and changes CRM Strategy Goverce: Define and implement the CRM vision, roadmap, and adoption strategy across all BUs. Establish CRM policies, guidelines, and SOPs aligned to sales and marketing priorities. Drive continuous improvement initiatives for CRM usability and effectiveness. Project management and tracking of overall existing modules and enhancement operations relate...

Key Responsibilities: Provide technical support for desktops, laptops, printers, and other end-user devices. Manage and resolve user tickets through a ticketing tool within defined SLAs. Install, configure, and troubleshoot Windows operating systems (Windows 10/11) . Set up and troubleshoot Microsoft Outlook (email configuration, PST issues, mailbox setup). Perform hardware/software upgrades and routine maintenance. Support remote users through remote access tools. Maintain inventory of IT assets and document resolutions. Coordinate with vendors for hardware support when needed. Required Skills & Qualifications: Minimum 2 year of experience in desktop support or IT helpdesk. Proficient in us...

Job Title: Sr. Technical Support Engineer IT Technical Support Location: Gandhinagar/Ahmedabad, Gujarat Shift: Rotational Job Description: Job Summary Sr. Technical Support Engineer acts as Level 2 support staff in the IT SD Support escalation matrix. As a Sr. TSE Engineer, you should have a solid technical background with Microsoft products and solutions, ticketing systems, security products like AV, DLP, EDR, Firewall, patch management. Problem-solving attitude with an ability to train new hire and existing staff, can document troubleshooting and training KB articles, coaches team on technical issues. Can co-ordinate with different cross functional teams members, vendors for escalated issu...

Position: Helpdesk Executive (Male/Female) Exp: 1+year Prefer: male/Female Ctc: Upto 3.5LPA Qualification: Intermediate/ITI/Diploma/Graduate Share cv's to Mounika.b@in.knightfrank.com Role & responsibilities Provide service request responses in appropriate manner. Consistent and timely responses to customers within the scope of the work / established Service Level Agreements. Analysing request and complaints to study pattern and initiate action on high TAT requests and complaints Use of KF Community software to log complaints in the Help desk Module for Receiving of requests First Level SPOC for all requests/ Complaints/Feedback/Suggestions & Escalations

Job Summary: The Help Desk Technician will provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and networking. You will handle level 1 (and possibly level 2) support tickets, either remotely or in-person, and work closely with the IT team to resolve technical problems efficiently. Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system Diagnose and troubleshoot basic technical issues related to software, hardware, printers, and networks Provide remote or in-person support to resolve issues quickly and professionally Walk users through step-by-st...

Position: L1 Network Monitoring Engineer Location: Bengaluru (Work from Office) Experience: 1-2 year Notice period: Less than 30 Days Requirements: CCNA / CCNP (Course or Certification) Network Monitoring Experience Willingness to work in 24/7 rotational shifts Good communication in English, Hindi, Tamil Experience: 1-2 years of experience in a network monitoring, IT support, or helpdesk role, with a focus on network operations. Hands-on experience with network monitoring tools (e.g., SolarWinds, PRTG, Nagios, or other similar tools). Basic understanding of networking concepts such as IP addressing, VLANs, routing, and TCP/IP protocols. Technical Skills: Familiarity with networking devices l...

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9137797705 Hrutika 9773553319 Simran 8080126356 Isha Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in