1495 Helpdesk Jobs - Page 15

The Role We are seeking a dynamic Senior Associate, Customer Support to join our pharmacy team in Noida. This role will support our pharmacy quality management platform, working directly with healthcare providers, payers, and pharmacy networks to ensure exceptional customer experiences and drive value-based care initiatives. You will be a key liaison between our pharmacy stakeholders and internal teams, resolving complex issues while contributing to the continuous improvement of our services. Key Responsibilities Customer Support & Issue Resolution Handle and resolve complex customer queries and escalations related to pharmacy quality management, medication adherence, and Star Ratings progra...

Participatesin the deelopment and implementation of business strategies for IT which arealigned with Radisson s oerall mission, ision alues, and strategies Troubleshootsand proides technical support Trains managers and staff on use of hotel applications Troubleshoots common problems and works with the corporate helpdesk andinfrastructure teams to resole IT issues Schedules and shares timing/impact of changes with appropriate hotelstaff Maintains hotel user accounts in Opera, Connect, Radisson LearningNetwork, and other hotel applications Maintainsaailability and security of networks throughout the hotel Monitors wireless network for hotel guests and employees Keeps networks compliant with co...

Participatesin the deelopment and implementation of business strategies for IT which arealigned with Radisson s oerall mission, ision alues, and strategies Troubleshootsand proides technical support Trains managers and staff on use of hotel applications Troubleshoots common problems and works with the corporate helpdesk andinfrastructure teams to resole IT issues Schedules and shares timing/impact of changes with appropriate hotelstaff Maintains hotel user accounts in Opera, Connect, Radisson LearningNetwork, and other hotel applications Maintainsaailability and security of networks throughout the hotel Monitors wireless network for hotel guests and employees Keeps networks compliant with co...

About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit all tailored to help entrepreneurs thrive. With best-in-class technology, advanced security, and a deep understanding of the small business community, we re empowering entrepreneurs to grow with confidence. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, we ve been supporting SMBs since 2013, serving over 750,000 customers nationwide and growing a dynamic global team of 500 people. Our missionTo fuel small businesses with the financial tools they need to succeed. At Bluevine, you ll be part of a collaborative, fa...

ole- Technical support engineer Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US contact Divya - 9828965875 Email- divyaghrs7@gmail.com

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9773553319 Simran 9082104424 Sanika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services an...

EduBridge is India's leading workforce development platform, delivering employment-focused skilling solutions to youth across the country. We are on a mission to bridge the gap between education and employment, and we are looking for an experienced Service Desk Trainer to join our growing team! Role & responsibilities: As a Service Desk Trainer , you will train aspiring professionals in: Service Desk Fundamentals IT Support & Helpdesk Operations Technical Support & Customer Handling Your role is key in preparing learners to step confidently into real-world IT support and service desk roles in top organizations. Deliver high-quality, interactive training sessions (online/offline) aligned to E...

Join the global process of the worlds leading internet and search engine organization. Provide customer support to international clients via calls in a dynamic and professional environment. Hiring for International Customer Support Work for the Worlds Largest Internet Organization Hurry !! Location: Hyderabad Work Mode: Work From Office (WFO) 5 Days a Week Saturday & Sunday fixed off Shifts: Rotational Shifts (Including Night Shifts) Immediate Joiners Required Education: 10+2 and above Experience: 0 to 6 Years (Freshers Welcome) Job Role: International Customer Support Executive Salary & Benefits: CTC: 3 LPA to 5.5 LPA Night Shift Allowance: 3,000/month Performance-based Incentives 2-Way Cab...

The Admin team at Navi ensures smooth day-to-day operations across the organization, focusing on enhancing workplace experience by managing office services, coordinating logistics, and handling administrative tasks to support stakeholders in achieving their objectives. We are searching for a seasoned and strategic IT leader to join our team, responsible for overseeing all aspects of IT Operations, Infra, Network, Helpdesk, and Compliance for our organization of approximately 3,000 users. As a key member of the leadership team, you will provide expert guidance, ensuring the smooth operation and continuous improvement of our IT infrastructure. In this role, your responsibilities will include d...

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank o...

The Senior Help Desk Manager will serve as the strategic liaison between customers, internal helpdesk support teams, and multiple backend service vendors. This role is responsible for ensuring seamless coordination across all stakeholders to deliver a consistent, high-quality technical support experience. The individual will leverage strong enterprise IT expertise to drive operational excellence, optimize processes, and foster customer satisfaction. Key Responsibilities: Vendor Management: Oversee and manage relationships with all helpdesk service vendors. Ensure compliance with SLAs, performance benchmarks, and escalation protocols. Conduct vendor performance reviews and implement correctiv...

As an Oracle Cloud HCM Helpdesk and Learning Lead implementation consultant, you will be responsible for overseeing the complete implementation of Cloud HCM Helpdesk and Learning modules. Your primary tasks will include collaborating with clients to gather requirements, conducting gap analysis, creating design solutions, mapping business processes, and configuring systems. Your role will involve leading the implementation of Oracle Cloud HCM Helpdesk and Learning modules from start to finish. This will require you to gather requirements, analyze gaps, design solutions, and map existing HR business processes. Additionally, you will be responsible for designing, configuring, and testing servic...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

1. Vendor Employee Lifecycle Management Manage end-to-end onboarding process for vendor employees, ensuring compliance with documentation and induction protocols. Coordinate with vendor partners to execute smooth offboarding and exit formalities including final settlements. Track vendor workforce movement and maintain real-time dashboards for manpower visibility across functions. 2. Payroll Governance & Compliance Ensure accurate and timely payroll processing for vendor employees in coordination with third-party payroll vendors. Validate payroll inputs and outputs, and manage exception reports and approvals. Review statutory deductions and ensure compliance with Indian labour laws (EPF, ESIC...

Strong understanding of IT infrastructure, operating systems, and network hardware. Ability to analyse problems, visualize solutions, and implement fixes effectively. Hands-on experience in administering and troubleshooting laptops, servers, and IT infrastructure devices including: Wireless access points, Firewalls, Routers, Switches Working knowledge of Microsoft Azure and/or AWS Cloud Services Knowledge of Zero Trust Network concepts and Zero Touch Installations for Windows and Mac devices Job Requirements Key Accountabilities Respond to support requests via email, ticketing systems, and phone calls within SLA timelines. Provide troubleshooting for Windows 10/11 and Mac laptops . Manage Az...

13617 External Job Description ELC for employees Ensure timely completion of Confirmation process, transfer process and separation process ensuring good experience for the employee. Address employee queries in this regard. Query Resolution - Any query regarding policy clarification/employee life cycle processes to be resolved to its conclusion within 20 days through Sampark Helpdesk/Calls/mails. Proactively ensuring better understanding of policies and processes in Executives through communication during open houses, induction programmes, mailers, etc. Preparing Exit Trackers & Analyzing the Attrition data. Recruitment Smooth recruitment process being conducted - either by self or through th...

About Us: Attentive.ai is a fast-growing vertical SaaS start-up, funded by PeakXV (Surge), Infoedge and Vertex Ventures, that provides innovative software solutions for the landscape, paving & construction industries in the United States. Our mission is to help businesses in this space improve their operations and grow their revenue through our simple & easy-to-use software platform. Job Description: We are seeking an experienced and dynamic individual to join our team as Customer Support Executive. An ideal candidate will have 3+ years of experience in customer support in a related field (B2B SaaS, Software etc.). Responsibilities: First Point of Contact: Serve as the initial point of conta...

Cerebras Systems builds the worlds largest AI chip, 56 times larger than GPUs. Our novel wafer-scale architecture provides the AI compute power of dozens of GPUs on a single chip, with the programming simplicity of a single device. This approach allows Cerebras to deliver industry-leading training and inference speeds and empowers machine learning users to effortlessly run large-scale ML applications, without the hassle of managing hundreds of GPUs or TPUs. Cerebras current customers include global corporations across multiple industries, national labs, and top-tier healthcare systems. In January, we announced a multi-year, multi-million-dollar partnership with Mayo Clinic, underscoring our ...

Handle guest booking calls, provide package/amenity details, follow up on bookings & payments, send confirmations, return missed calls, and maintain records

About The Role Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? Customer service experience in both Voice & Non-voice and blended process and where the agents should work as a consultant & resolve to employee queries What are we looking for? Commerce Graduate with splendid oral and written communication. Customer service experience with both Voice & Non-voice and blended process Stakeholder Management Customer Relationship Management Collaboration Effective Written and Verbal Communication Flexibility Issue Management Microsoft Office Roles...

Key Skills Required Excellent English Verbal and Written comms. Must have Grammar and Sentence construction skills as every single ticket needs email drafting to Clients/Users. Must have Calls, Emails and Chat etiquette to manage Users professionally. Must have International Inbound Call handling experience along with Email and Chat Supporting skills (Preferably UK). It must be technical troubleshooting related experience. IT Support experience is must (Calls, Chats and Emails). Must have worked in fast paced IT environment with capability to resolve ticket in a timely manner. Application Support is an added advantage. Candidates with Desktop support, network support, server support, infrast...

What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll also make sure that approval is on hand for staff in need of pick up. You...

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Kanak 8982889979 *Antra 9589329989 *Khushi 7869457739 *Monika 7869365175 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Candidate expectation Candidate must have 10+years of experience in HR Helpdesk Excellent understanding of various processes of core HR Operations and Voice, Emails and Chat Operations (Must have) Experience in Leading teams managing Tier 1 HR & helpdesk for UK, Europe or US Employees & Should have experience in using Workflow / case management tools like ServiceNow, Remedy etc. Ability to work 24*7 shift timings. Mainly India night shifts Key Roles & Responsibilities: Good understanding of various HR Systems/ applications Basic understanding of MIS Good understanding of Quality Methodology and tools Good understanding of Service level agreements and contractual compliance requirements Shoul...