1495 Helpdesk Jobs - Page 12

Responsibilities: * Manage user accounts & permissions * Maintain network security & backup procedures * Provide technical assistance to the team members * Troubleshoot hardware & software issues * Device setup and software installation. Health insurance Provident fund Performance bonus

Role & responsibilities Talent Acquisition & Onboarding on KEKA hire (ATS) • End-to-end recruitment - Head hunting candidates from Indeed, Naukri, LinkedIn. Candidate Pipeline for critical role. Sourcing, screening & shortlisting. Hands on KEKA hire to manage the entire recruitment lifecycle, including job description creation, interviewing, and offer management. Lead the stakeholder handholding, adaptation & 100% hiring adherence. • 100% documentation in KEKA Hire, guide candidate. HR Operations • Lead background check & New joiner onboarding smooth process new joiner. • Employee connect Regular & documented employee connect with employees • Employee relations 100 % query resolution within ...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as p...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Roles Handle the front desk and maintain visitor records. Manage administrative chores and organisational tasks. Create a welcoming, professional environment for clients and customers. Responsilbities: Managing the reception area and ensuring the office is neat and tidy. Greeting and welcoming clients, customers and visitors courteously and professionally. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages. Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies. Required skills and qualifications Bachelors degree in any field. Excellent communicatio...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Configure and maintain Safety and Medical information database. Manage user accounts, roles, and access controls. Perform routine system checks and maintenance tasks. Provide support during system implementation and post-go-live phases. Act as first-level support for database-related issues via the internal helpdesk tool. Troubleshoot and resolve technical issues in collaboration with IT and vendor teams. Assist in the creation and execution of validation documentation (URS, FRS, IQ/OQ/PQ). Ensure systems comply with GxP, 21 CFR Part 11, and other relevant regulations. Develop and update training materials for end-users. Conduct training sessions and onboarding for new users. Support interna...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education...

"> Your Role As a Lead DevOps Engineer, you will be responsible for architecting, managing, and securing scalable multi-cloud infrastructures while driving automation, CI/CD, and DevSecOps practices. You will oversee mission-critical deployments, mentor the DevOps team, and ensure high availability, performance, and compliance across client environments. This role demands a blend of technical expertise, leadership, and hands-on problem-solving to deliver future-ready cloud solutions. What You ll Be Doing Lead the design, management, and optimization of client-facing remote server and cloud infrastructure, ensuring scalability, resilience, and security. Oversee resolution of complex technical...

a) Check status of servers and their network availability through server monitoring tools. b) Attend and close all alerts and notifications received by monitoring tools. c) Troubleshoot and resolve issues faced on servers using Known Error Database Knowledgebase and Standard Operating Procedures. d) Check and ensure disk space availability in all servers. e) Provide report of server health and utilization status in required format. f) User Maintenance and Access Control g) Installation of new servers with operating system and required software and applications as per checklist and SoP. h) Upgrade of server operating system i) Liaison with other team members and Vendors for server related req...

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks. Required Qualifications Education...

PLM - TC - 062 - Teamcenter Support - 5 Years - Pune, Bangalore, Hyderabad - Revolutionize Your Product Lifecycle with Industry 5.0 Skip links PLM TC 062 Teamcenter Support 5 Years Pune, Bangalore, Hyderabad Notice Period Immediate to 30 Days Must have skills Teamcenter, Support, Teamcenter modules, BMID, TCRA, troubleshooting, Configuration Job Description We are looking for an experienced Teamcenter Support Engineer who can proactively engage with customers, resolve issues efficiently, and ensure optimal usage of Teamcenter applications. The ideal candidate should have strong problem-solving skills and hands-on expertise in support activities. Key Responsibilities Proactively support custo...

Primary Skill: Fluent Communication Secondary Skill: Core Windows Technical KnowledgeSkills Education: Graduation Mandatory Role 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the proble...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to T...

Hiring for Multiple Roles in Banking & Customer Service Phone Banking Officer Customer Relationship Manager Escalations Manager Virtual Relationship Manager Personal Banker on Call Call Hrutika: 9137797705 Visit: www.hyfly.in Required Candidate profile No Field Job – Work from Bank’s Own Contact Center Solve customer queries over phone. Knowledge of Banking processes, Credit Cards, Insurance, Mutual Funds is a plus. Locations: Andheri | Thane|Noida Perks and benefits Bank Payroll Performance Bonus No Field Work

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 5 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9773553319 Simran Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Khushi 7869457739 *Arushi 7222909328 *Antra 9589329989 *Kanak 8982889979 *Monika 7869365175 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD

Hello Candidate, Greetings from Wings International ! We are hiring for Technical Support Associate/ Engineer for our client in PAN India locations. Position : Technical Support Engineer Job Role : Service Desk Qualification : B.Tech / BCA /B.Sc./ B.Com / MCA / M.Sc . 2025 / 2024 / 2023 / 2022 / 2021 with 60% in all academics. Job Locations : Trivandrum / Pune / Noida / Bangalore / Chennai/ / Nagpur Salary for freshers : Rs. 18,000/- for the first 6 months. After 6 months package will be 3 LPA based on candidate performance. Note : Communication should be Good . Regards Suman Chandra 99892 43344 81212 43344 90322 33456

***Greetings from You & I Consulting!*** We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles:- International Voice Healthcare Process 0-5years exp Fresher/Experience both are welcome!! CTC: 3.5 To 5 LPA. Location: Kolkata To know more details, contact our HR Specialist : sujay- (9563195779) Call/What's App Skill Sets / Eligibility Criteria Minimum 10+2 / Gra...

***Greetings from You & I Consulting!*** We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles:- International Voice Healthcare Process 0-5years exp Fresher/Experience both are welcome!! CTC: 3.5 To 5 LPA. Location: Kolkata To know more details, contact our HR Specialist : sujay- (9563195779) Call/What's App Skill Sets / Eligibility Criteria Minimum 10+2 / Gra...

Responsibilities: * Manage helpdesk requests via phone, email & chat * Provide technical assistance with software & hardware issues * Maintain accurate records of customer interactions

We have 200+ active positions for TECHNICAL VOICE PROCESS for a NO 1 MNC at Gurgaon Salary : 34.4K inhand + Incentives and Both side cabs Experience Required : Candidates with ANY KIND OF TECHNICAL EXPERIENCE background can apply. Minimum 1 year of experience is mandatory. We are hiring for US based Technical process. Should have good+ communication skills Shifts: Evening/ Night Shifts with both side cabs Looking for immediate joiners ----------------------------------------------------------------- Please Contact ASAP for details Sr HR Ankita - 8077879468 ( Call & Please share the details on WhatsApp as well) Email : ankibisht12345@gmail.com EASY INTERVIEWS NO CHARGES *** TOUCH CONSULTANTS

Location: Pune /Bangalore / Hyderabad Immediate Joiners Only Experience: Minimum 2 year in International BPO - Service Desk Skills: Service Desk | Troubleshooting | Technical Support | Active Directory Any Graduate CTC- 4 LPA Night Shifts

= Act as the initial point of contact for end users via telephone, email, or the ticketing system. Able to Provide technical support to Internal users situated in remote locations by diagnosing and resolving issues related to Software, Hardware, Networking and other day to day basis Tools. Also drive the issue until resolution. Maintain consistent and timely communication with users regarding the status and resolution of their support tickets. Expertise in troubleshooting MacOS and Windows platform issues. Excellent in providing technical support to users over Zoom or Slack when required. Able to communicate with APJ, EMEA and USA region employees. Experience on managing tools ensuring user ...