Service Desk Engineer Mobilution It Systems

2.0 - 5.0 years

4 - 6 Lacs

hyderabad

Work from Office

Role Overview Join our IT Service Desk to support end users over voice, email, and chat for an international (UK) client. You will log and resolve tickets in ServiceNow, provide remote troubleshooting, and ensure clear, professional communication across 24x7 rotational shifts from office. Strong English and stakeholder handling are essential. Required Qualifications 2-5 years in IT support/help desk environment Hands-on experience with multi-channel support: calls, emails, and chat Experience handling UK/international customer process Excellent verbal and written English; strong call etiquette compatible with US/UK voice process Practical experience with a ticketing system (ServiceNow mandat...

Posted 1 month ago

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Administrator Wipro

3.0 - 8.0 years

5 - 10 Lacs

Mumbai

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Posted 4 months ago

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IT Helpdesk Engineer For Mfg Industry MNC Pune (Work from Home) Uni-eservices & Hr Solutions

6 - 8 years

4 - 6 Lacs

Pune

Remote

We have an urgent opening for IT Helpdesk Engineer position with our esteemed client manufacturing automobile parts MNC at Pune- Khed location. Designation / Department - IT Help desk Qualification - IT graduate Experience - 6 to 8 years Candidate Profile - Male / Female Interested Candidates can mail your updated resume at unihr02@gmail.com Position: IT Helpdesk Engineer (Work from home basis) Job Description: We are seeking a motivated and technically skilled Helpdesk Technician to join our team. The ideal candidate will be responsible for providing first-level support to our users, ensuring the smooth operation of our IT systems and services. This role requires a strong understanding of O...

Posted 5 months ago

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L1 Support Engineer Desicrew Solutions

1.0 - 4.0 years

1 - 3 Lacs

chennai, coimbatore, bengaluru

Work from Office

Windows & Linux OS Computer Components & Peripherals Networking (LAN/WAN/Wi-Fi) Software Installation Troubleshooting (Hardware/Software/Network) Flexible for 24/7 Shifts English (US Accent & Writing) Send resume: mohanrajk@desicrew.in Required Candidate profile Customer Service & Interpersonal Skills Interested to work in all locations Strong communication required

Posted Date not available

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