6.0 - 7.0 years

8 - 9 Lacs

chennai

Work from Office

Help Desk Coordinator 2 Duties Of Position : (include specific duties and responsibilites) Duties of Position: Provide basic and Level I support to all IT Groups and external customers/suppliers as required - Shift based (24/7) 3 shifts. To provide both voice and nonvoice based support. Route and reassign the tickets to the right group for level II activities.

Posted 1 month ago

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Helpdesk Coordinator Sysnet

0.0 - 5.0 years

2 - 7 Lacs

Lucknow

Work from Office

Sysnet Global Technologies Pvt Ltd is looking for Helpdesk Coordinator to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Posted 3 months ago

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Helpdesk Coordinator Sysnet

2.0 - 3.0 years

4 - 5 Lacs

Mumbai, Navi Mumbai

Work from Office

MS Office Mail Writing Strong organizational and coordination abilities Basis Hardware Knowledge Complaint Resolution KPI Tracking Good Communication Skills & Writing Skills Grad./Diploma

Posted 3 months ago

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Helpdesk Coordinator Sysnet

3.0 - 4.0 years

2 Lacs

Mumbai, Navi Mumbai

Work from Office

Ticket Management : Monitor, prioritize, and assign incoming support requests using the organizations ticketing system to ensure timely resolution. Team Coordination : Lead and schedule helpdesk staff, ensuring adequate coverage and prompt response to user inquiries. Technical Support : Provide first-level support for hardware, software, and network issues; escalate complex problems to appropriate IT personnel. User Communication : Maintain clear and consistent communication with users regarding issue status, resolutions, and follow-ups.

Posted 5 months ago

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