Helpdesk Coordinator Jobs – Apply to Latest Helpdesk Coordinator Job Vacancies

3.0 - 4.0 years

2 Lacs

Mumbai, Navi Mumbai

Work from Office

Ticket Management : Monitor, prioritize, and assign incoming support requests using the organizations ticketing system to ensure timely resolution. Team Coordination : Lead and schedule helpdesk staff, ensuring adequate coverage and prompt response to user inquiries. Technical Support : Provide first-level support for hardware, software, and network issues; escalate complex problems to appropriate IT personnel. User Communication : Maintain clear and consistent communication with users regarding issue status, resolutions, and follow-ups.

Posted 1 week ago

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Helpdesk Co-ordinator Perydot

1 - 2 years

1 - 4 Lacs

Mumbai

Work from Office

We are Hiring for Helpdesk Co-ordinator Loc : Lower parel. Helpdesk JD 1-2 Years of Experience Good oral and written communication Basis service desk ticketing tool knowledge Should have knowledge of Ms Office and basic operating of computer Should be available to work on weekend and public holiday Report preparation (on need basis)

Posted 3 months ago

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Helpdesk Coordinator Futuresoft Solutions

0 - 2 years

2 - 3 Lacs

Mumbai

Work from Office

Candidate should be capable of handling L1 Support. In depth knowledge of desktop/laptop/workstation hardware and peripherals Good troubleshooting and diagnostic skills on variety of hardware. Good administration and troubleshooting skills on Windows 10 Operating System Basic Knowledge and trouble shooting skills on Microsoft O365. Installation, Configuration, Troubleshooting and support for Microsoft Outlook/ Email on Laptops and Mobile Phones Installation, Configuration, and support for Mobile Apps Installation of various Engineering Software Good documentation skills. Call logging, Recording and Inventory Management Basic knowledge on Networking Candidate should have good communication skills. Working experience in IT Helpdesk tools. Candidate should be Graduate/Diploma or equivalent with Good Software Knowledge in MS desktop OS, email clients and other Standard desktop Applications. Excellent Communication skills

Posted 3 months ago

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