1.0 - 2.0 years

2 - 4 Lacs

goregaon

Work from Office

Must be a graduate Must have worked on a ticketing tool, SLA management, incident management. Should have knowledge on call analysis. Should be proficient in Excel. Thorough knowledge on ITIL Processes and MIS. Excellent Communication skills

Posted 2 months ago

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Digital Customer Support Executive BHIVE Workspace

1.0 - 5.0 years

0 Lacs

karnataka

On-site

We are looking for a proactive and energetic Digital Customer Support Executive who will act as the internal point of contact for resolving customer complaints and questions. This is not a client-facing role but a critical coordination role that ensures all customer queries received from platforms like email, social media, chat, or CRM systems are efficiently routed and resolved by working with internal stakeholders like operations, sales, tech, or product teams. This role requires strong ownership, attention to detail, and a get-it-done attitude, with a focus on team collaboration. As a Digital Customer Support Executive, your responsibilities will include internal coordination by acting as...

Posted 2 months ago

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Technical Process Engineer IBITS Technology Solutions

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Technical Process Engineer in the IT Hardware & Networking industry located in Chennai, you will be responsible for answering emails via the ticketing system, providing primary level solutions through telephone/email, troubleshooting server and network issues, preparing daily and monthly reports, monitoring the network and data center, responding to help desk application requests, tracking problems until resolution, coordinating with the team for escalations, monitoring e-mail for support inquiries, maintaining a log sheet of help desk activities, creating new processes and adjusting workflows. To excel in this role, you must possess technical knowledge in networking and hardware troubl...

Posted 3 months ago

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IT Helpdesk Coordinator Ideasinfinite

1.0 - 2.0 years

2 - 4 Lacs

Goregaon

Work from Office

Posted 5 months ago

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