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Help desk Executive JLL

0.0 years

0 Lacs

gurgaon, haryana, india

On-site

TITLE Helpdesk Executive BUSINESS UNIT IFM REPORTING TO Facility Manager DIRECT REPORT POSITIONS None POSITION GOALS Process Management from inception to call completion of all service requests Capturing information on consistent manner Allows for complete analysis & request tracking Compliant with the clients name policies & procedures Determines service responsibility Carrying Customer satisfaction survey Guaranteed single point of contact for client name staff & contractors Duties & Responsibilities Efficiently handling Helpdesk Calls Act as the first point of contact for service request calls & requisitions through data and voice support Ensure each request is recorded properly & promptl...

Posted 2 weeks ago

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